4.4 (26)
1304 Sunset Ave E, Yorkville, IL 60560
(630) 974-5655
paramounthomerestore.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Larry Spoden
2024-04
these people are no good doing flat roofs and are acting like big whining babies because roof bad and they have no money to cover warranty on roof to redo due to them using wrong roof installation it cupped when they torch felt down because this installation was wrong one to use and can not take heat.27 thou down the drain .
Bear Down
2024-04
Great company! I have had them do multiple projects for residential & commercial jobs they are very reliable and do great work. I highly recommend this company!
Christina Orlando
2023-05
Wyatt Hall did a great carpentry job when we discovered some exterior water damage on our home. He took time to remedy any possible areas where water was getting behind the siding. He was professional, tidy, and the end result looks wonderful! We were in a pinch, and he fixed our issues right away. Wasn't cheap by any means, but the work that was done is very professional and looks great!Service: Exterior structural repairs
Adam Greer
2023-05
Made the process of getting my roof replaced fast and easy after the hail storm we had. Worked side by side with my insurance company to get it approved! Wonderful people! Looks great thank you guys! I would definitely recommend using them!Services: Home renovations, Home repairs, Exterior structural repairs, Roof repair, Remodeling, Roof installation
Brittany Mattison
2021-05
I wasnt going to take the time to write this but after the owner called and verbally attacked me, and I've confirmed with my insurance that they lied, I feel I should share this so no-one else wastes their time or money with Paramount Home Restorations out of Yorkville/Naperville. It's long so bare with me so you can get the whole story. I signed a contract with Paramount on 05/06/20 to complete an insurance claim on my home. In the claim it states the siding, downspouts/gutters, back patio cover, and rain cap are to be completed. The first subcontractor completed the siding in July and it looks amazing! After that things went down hill fast. The second subcontractor explained how the back patio would be done and it sounded great. After they had the first check with half down for 3 months the material was dropped off for the patio on 08/06/20 I noticed the shingles didn't match what I have so I called Sean the "manager" and told him they were the wrong color. He checked with the subcontractor and texted me to say the subcontractor forgot to tell him to cancel the order. The subcontractor gets here and tells me that Sean forgot to tell me they submitted 2 different options to the insurance company and the way we originally talked about doing it was denied because it was too much. That was a red flag because we know how much the material and stuff should cost. Yesterday the sales person was informed that the patio is not to be touched until we sit down with him and Jake (the owner) to talk together and figure it out. Thats when I realized they weren't even going to do the downspouts/gutters or the rain cap either. So after all of this I really started analyzing my estimate, claim, and costs. I called Sean this morning verifying how much has been spent so far and on what. He tells me that I have no rights to know the material costs and labor costs, and that state farm determines how much the contractor gets paid. Thats when the lies really started pouring out. None of that is true so then I told him I wouldn't recommend anyone to their company and its all fine I'll just call Jake the owner myself. Before I got the chance to, Jake called me yelling stating that he's done above and beyond for me and my house and is going to sue me for everything I have and put a lien on my house because I broke a contract?....keep in mind they only did the siding and not once went above and beyond. I guess after my call with Sean he called Jake stating I'm threatening them and called freaking out. I was calm and collective the whole time until the owner called me to verbally attack me. So because I said I wouldn't recommend them and asked for material/labor costs apparently that was attacking and threatening them?π I will say by the end of the call he apologized but it means absolutely nothing. As an owner of a company you never treat your customer like that when all I want is my stuff done and done the right way. If there's an issue you call and ask the customer, dont call and tell me you have millions of dollars and you can sue me for everything I have when its your company that's in the wrong. So after that I called my insurance company to start confirming what I've been told. Paramount DID NOT try to get the additional patio coverage(they shouldn't need to anyways which is why we started questioning it) instead on 07/17/20 Sean submitted the documents to insurance stating all the work is done so they could get the second check. All they did was the siding and said they did EVERYTHING ON THE CLAIM. Theyre coniving liers save your time money and energy and don't use them. As if that's not enough, they lack communication between the salesperson, owner, and subcontractor. In the picture it shows texts from him. Right after the first one I got the call where he was threatening to sue me. The second one was right after I posted this review on facebook. Stay far away from this company and the owner!! The job isn't completed and its an insurance claim so there's no way for me to "keep money" like he claims.
Denise Thomas
2023-06
We had a very fulfilling restoration project completed by Paramount recently (May 2023). The team that managed our project, "The 3-T's" consisted of Tyler, Thomas and Tim. Team leader Tyler was exceptional in explaining the details of navigating insurance, material selection and keeping multiple projects on track. I would recommend Paramount Home Restoration to anyone looking for quality workmanship and a professional business ethic. Thank you again PHR!!Services: Exterior structural repairs, Roof installation
Joyce Maiorello
2023-05
Wyatt replaced my siding after a bad storm !! It matched perfectly I could not believe it you could not tell the old from the new. I was amazed Wyatt really knew what he was doing and I will hire them again in a heartbeat. He made this whole process so easy and painless!! Totally appreciate Wyatt and highly recommend Paramount. So glad I called and so happy I decided to use them. Thank you again Wyatt !!!Service: Exterior finishing
Nena DeCora
2023-05
Look no further!!! If you have Tyler and Connor on your side, you have the BEST! They went above and beyond for us on our roof and gutter replacment and we are extremely greatful! There were however some mix ups by Paramount Home Restorations (orders), but THANKFULLY Tyler (who is extremely knowledgeable, patient, and an excellent communicator) was always there to straighten everything out! As for the roofer and gutter workers, they were very nice and when asked questions they would explained things thoroughly. We would highly recommend Paramount Home Restorations, BUT IF and ONLY IF, YOU HAVE TYLER AND CONNER ON YOUR SIDE!Service: Roof installation
Bo Duke
2023-08
Paramount Home Restorations put a new roof, very professional, super good service, the communication was perfect very highly Recomended, Tyler Dempsey the Field manager was always available for me and my fathers Questions and was able to answer them right away. 5 starsService: Roof installation
A Hammonds
2021-05
From start to finish Keith Maxey and his team were awesome. They helped me navigate getting a new roof when I wasn't sure I would be able to and got me one that I didn't think I could afford. They were professional and courteous. I would definitely recommend them to anyone who wants exceptional service!
John Rogers
2022-05
Wyatt Hall was outstanding! Kept us informed every step of the way for our roof replacement. His crew did quality work, even color matching the vent work and roof stacks to the shingles.Highly recommend.
Mike Johnson
2021-05
Had one of their guys knock on my door and ended up getting my roof inspected by one of their sales guys after a bad hail storm. A week after my roof was approved by my insurance company. After the approval they had my roof done right away and everything looked clean and beyond my expectations. I highly recommend using Paramount!
Elissa Putman
2021-05
We worked with Quintin to get our roof replaced after the hail storm. Quintin was very professional and easy to work with. I would highly recommend using them to replace your roof. Thank you Paramount Home for the new roof!
Bri Pie
2021-05
A rep came to the door asking if I wanted a free inspection I declined and thought that was the end of it. Next thing I know there's a man standing by my bedroom window which freaked me out. Comes to the door again and says you have damage(all of it is pretty minor) He took it upon himself to climb on my roof without permission and walk around my property and take pictures of my house. When someone says they're not interested not sure why would trespass like that. Definitely will not be getting business from us based on that.
Keith maxey
2021-05
GREAT COMPANY TO WORK FOR! iv had my share with contractors and different company's and this is by far the best place to work. If your looking for a job I highly recommend asking for an interview. With great work performance and a friendly work environmentHighly recommend!Service: Remodeling
Judy Kelley
2021-05
I worked with Ryan from PHR. He was awesome. He kept me informed and everything went smoothly. The process was a breeze.
Benjamin Bastone
2023-11
Excellent work. New roof, siding, and gutters
kd rose
2021-05
Went above and beyond with their service my roof looks great when they were done cleaning couldn't even tell they were there
Quintin Held
2021-05
This company is a great place to work! They are family owned and operated and treat all there customers and employees like family!
bflemspirit
2021-05
Roofing and gutter replacement after hail damage- excellent work and friendly professional staff
Shelby Humpal
2021-05
The review below me is a liarπ€·π»ββοΈπ FANTASTIC COMPANY!!!
Lewis McCracken
2021-05
Great people very helpful
Jeremy Karlinski
2024-05
Some guy walked up to my house while I was doing some yard work and asked if I drew the short straw, like I'm some kind of teenager. Totally insulting. Not sure why he would think opening with that would get him any kind of business. Big red flag that they talk to people like that.I see your reply, this was from months ago and I did contact you. You did nothing about it. I assure you this is not fake and absolutely happened.I did email you again today
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