4.9 (580)
1002 Covington St, Crawfordsville, IN 47933
(765) 323-4121
cookhomeservices.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deborah Cox
2024-04
Joshua did a great job doing our annual plumbing inspection. He took the time to carefully examine our fixtures and our lines. He pointed out areas that might cause us concern in the future and was very aware of insuring that he made no messes in the house. Thanks for his great attention to details.
Michelle Moore
2024-03
Ethan Anderson did an amazing job on my recent annual system check. He always answers all my questions and helped me troubleshoot some concerns with my furnace intake pipe freezing up during the recent frigid temps. I can’t recommend Cook Home Services and their amazing team enough. They’ve installed my furnace, AC, hot water heater and water softener over the past 12 years and I turn to them for home repairs as well. Knowing I have one place to call and trusting they will treat me right gives me amazing piece of mind. Amazing customer service and the best in the business!
Jan Miller
2024-04
I was very pleased with the service call that I had with Jacob being the technician that was sent. I thought I might need a part replaced on my water heater but Jacob said it did not need replacing yet. I very much appreciated his honesty! He was very professional and friendly and made sure I didn’t have any questions before he left. Jacob is an asset to their company!
Brittani Cohee
2023-12
We recently availed the services of Cook Home Services for our home, and I must say, we were thoroughly impressed. From the onset, their team demonstrated professionalism and expertise. The scheduling process was seamless, and they were very accommodating of our availability.When the technicians arrived, they were punctual, courteous, and well-prepared. They took the time to understand our needs and expectations, ensuring that all our concerns were addressed. The quality of work was exceptional, with attention to detail that exceeded our expectations.What really stood out was the efficiency and thoroughness of their service. They completed their tasks within the promised timeframe without compromising on quality. Post-service, the area was left clean and tidy, which was much appreciated.Their customer service was top-notch, keeping us informed throughout the process and ensuring our satisfaction with the completed work. It's rare to find a service provider that combines skill, customer care, and reliability so well.We are delighted with the outcome and wouldn’t hesitate to recommend Cook Home Services to anyone looking for reliable and high-quality home services. Their commitment to customer satisfaction is evident in every aspect of their work. A big thank you to the team for making our experience so positive!
Bill Vaughn
2024-04
Steve and Abbey with Cook’s are real Pros and were great to work with. They have warned my business and I will use them exclusively for my HVAC & plumbing needs. Thanks again!
Patricia Oldfather
2024-04
We had used Cook previously in 2018 at a rental home we were selling because the A/C wasn't working. They found that the system had been hit by lightening, so we were able to get a whole new system through our insurance. The guys that did the work were knowledgable and did great work. So when we moved back to Crawfordsville, we had them back to check the HVAC system at our new home since it was an older system. Aaron was very polite when he arrived. He found the filter had not been changed for years, and we were shocked to find the date on the old filter was July 2017! He took the time to sweep out everything he could reach inside, and cleaned the furnace fan which was incredibly filthy since the filter not being changed. We are extremely happy with the service Cook provides, and everyone is always friendly and helpful. We highly recommend them.
Donna Gibbons
2024-04
My outdoor facet valve broke.He made it about 9" higher and easier to access.Took about a hrs n half
Danny Kolota
2024-03
Great experience. Aaron was timely, curious, and did a good job. And Abbie made our appointment easy to schedule and helped us get a good price.
Scott Henson
2024-02
Great service all the way around. They were very professional, friendly and knowledgeable. They take pride in their work, and they should. It is so hard to find a good, honest plumber and I highly recommend them for any job.
Lolo Stewart
2024-02
Steve came today to perform a system check on our plumbing, I was again very pleased with the knowledge and professionalism he provided. He answered any questions I had, and was very thorough with his checks on everything. He pointed out future potential issues to keep an eye on so we know what to expect and what we could do to avoid those issues. We will continue to seek their plumbing services and would suggest them to anyone else as well!Service: General repairs
Susie Sizemore
2024-04
Had an emergency with my hot water heater. They fitted me in their schedule. Resolved my issues. We’re very helpful and efficient.
Linda McKinnon
2024-03
Jacob, came to do a baseline plumbing inspection in our newly built home. As expected he found no issues… but when I questioned him on how to get hotter water in our shower.. he made adjustments to the water heater and the actual shower valve… oh the new found joys of a super hot shower! Cooks is our go to for heating, air conditioning, and plumbing!
Janet Girvan
2023-10
We have been clients of Cook Home Services for over 20 years and in that time they have seen us through many large projects, in addition to servicing our equipment twice yearly.We have always received outstanding courteous and professional service and quality work from everyone we've dealt with.Both former and current personnel, from the owners to the office staff, installation crews and numerous technicians, have all been beyond stellar and always worked hard to ensure we have home systems that function exactly as we need and want. We couldn't ask for a better company to work with!Services: Water heater installation, HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair, Installation, HVAC duct & vent repair, Plumbing pipe repair, Heating system installation, Install thermostat, HVAC duct & vent installation, Repair HVAC, Install AC, Ductless heating & A/C services, Heating system maintenance, Thermostat installation
Paul Schmitt
2023-11
The folks from Cook’s did a wonderful job! What I appreciated most was that they listened to me. I had done some preliminary work on figuring out a plumbing issue, and they actually listened to what I had to say and went forward from there, and it saved time. This really stands in contrast to any number of other repair services I’ve experienced over the years. They were also punctual and communicative. Would definitely recommend!
Nick Robbins
2023-12
It was a great experience. my technician Aaron was beyond helpful, not only did he figure out the problem but he explained the problem and why it was happening. If I have any more problems I'm the future I will definitely be calling cooks home services.
Timothy Oldfather
2024-03
Aaron was polite, funny, and a great communicator. He is also very knowledgeable about his work. It shows.
Stefanie Koning
2023-11
I was so pleased with our service from Cook on Monday. From the first phone call in the morning, so pleasant and accommodating. To how quickly Steve was able to respond, to the knowledge and professionalism. I can’t thank you enough. Highly recommendService: Plumbing pipe repair
Leonard House hold
2024-04
Stephen is great. He performed our annual plumbing check. He was very thorough yet took time to explain and answer our questions. We highly recommend Cook Home Services
Kathy West
2023-05
Scheduled Cook’s to replace kitchen sink and faucet. Excellent job with quality work. Always professional. Thank you, Tommy Hill and Cook’s Home Services! Thanks to the Ladies in the office, too! Always appreciate your help. ❤️Services: Heating system repair, Installation
Vladimir Solano
2024-03
Ethan was on time, friendly, professional, and knowledgeable. We have had great experiences with all the technicians from Cook Home Services. Thank you!
Laurel Bice
2023-10
I have used Professional Service for my AC and heating for over 15 years in Indiana. Aaron has been the best service provider for me and my husband yet by far in the 15 years that I had people service my units. He took his time and went through our units thoroughly did his job and helped us understand our units with all our questions. Thank you very much Aaron and Cooks for the great service you guys provided us today and will be providing in the future.
sean sutherland
2024-01
Definitely one of the coolest people I've dealt with (never have had an issue with Amy of Cooks techs) and will be glad to have him back to work on our issuesService: A/C system repair
Dawn McDaniel
2024-04
Joshua did a great job. He was very professional and very friendly as well.
Kathryn SP Lindsay
2024-04
We were quite pleased with the service offered us today by Joshua. He was polite, courteous, and professional.
Petter Jacobsen
2024-04
Exceptional Service! I honestly must say helpful, kind, knowledgeable and caring of the situation. God Bless
Gina Cowart
2023-12
Jacob was so professional and answered all of my questions! I won’t hesitate to use Cook Home services again. We have used the for various services for the last three years and couldn’t be happier with the value and service that we receive!Service: Heating system maintenance
Dawn Watt
2024-01
We had a concern with our boiler, called Cook Home Services and a technician, Hank, came that morning. Fixed the problem and was very informative and thorough with his knowledge and work.
Karen Seibold
2024-04
Ethan did a great job with my inspection. Answered all my questions. Was very polite
Vanessa
2023-06
Great company! Abby and Tommy went above and beyond to get my washer going. I recently relocated and needed the washer asap. They made it happen. AWESOME service!!!Update-In addition to the washer issue, Tommy pointed out a leak in the main sewer line. He gave me an estimate (more than a fair price). Had to be scheduled at later date. They were quick to get it scheduled. Jacob and Joshua were the team that came out. These two were justas fantastic as Tommy. Professional, courtesy, hardworking boys!! They performed excellent work and did it way faster than I thought was possible. I can't say enough about my experiences with Cook!! From office staff to the service techs. All were A+ and top notch!! Thank you Cook's!!!!
roselie bambrey
2024-04
Extremely professional services. We will continue service Cook Home Services. Technician Joshua Orama was thorough and explained everything very well. Helpful young man.Service: Heating system maintenance
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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