4.4 (45)
2204 Fillmore St, Fort Wayne, IN 46802
(260) 432-3715
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jean Hilligoss
2024-04
Used Big's Roofing and Repair for roofing and siding job early fall 2023. They contracted the siding job out to another crew. They trampled and damaged all my landscaping around the house. Since it was in the fall I agreed to wait until spring to see if it came back. I asked for something in writing from Big's they would be responsible for the landscaping if it didn't come back. They refused. I requested the siding job be checked that it was installed properly. They also refused. The siding crew left behind a numerous amount of nails/screws in my driveway and all over the yard around the house that I cleaned up. Everything I asked for I either didn't get or had to keep calling and asking for it before finally getting. Lack of communication and unwilling to stand behind work that was contracted out. Once the job was complete, they didn't have any communication problems asking for their payment. They also roofed my garage, which I had no issues with. This job was done and cleaned up professionally.
Teresa DeBusschere
2023-07
Our subdivision had a massive hail storm and Big's came to our rescue! They were so professional and high quality repairs were completed very quickly. Everyone was very responsive and friendly. Do yourself a favor and use Bigs for your roofing needs.Service: Roof repair for storm & wind damage
Drew Mills
2023-05
During a recent storm some shingles had flipped up on my roof near the second story pitch...I ain't mess with heights so I started looking around. I called a few companies who seemed really big and had several "crews" and their websites seemed very generic with stock photos and photoshopped logos on trucks and trailers. I just wanted a small company that was local, not some faceless organization that subcontracts out and luckily, that was exactly what I got with Bigs Roofing.I spoke with Angie and got James out here the next day. James is the owner, Angie is his wife. James was awesome to work with and more than fair. His pricing was extremely reasonable and he was very willing to explain the issues I was having and why. He was great. Whenever I have an issue with my roof or siding, I know 100% who I am going to call.Service: Roof repair
Karen Shollenberger
2023-11
A hail storm damaged our roof and Biggs was there through the whole process with the adjuster and insurance company. Very tidy and great job on the roof and screens.Service: Roof installation
Mason Gage
2022-05
Recently had my entire roof replaced, and this company was an absolute pleasure to work with! The owner, James, was very helpful. I was a new homeowner with zero experience with roof repairs or replacements. James took the time to explain everything to me in great detail. He answered all of my questions in a respectful manner, and even volunteered information about things that I would have never thought to ask. He’s a straight shooter and easy to trust. I never felt like I was making the wrong decision when choosing this company. The roof looks great, no leaks, and they did the whole job in a day, which was quite impressive! Also, clean up was IMMACULATE! I cannot even tell they were here other than the fact that there’s a spectacular new roof on my home. I will definitely be hiring these guys for future jobs, and I highly recommend others do the same!Services: Roof repair, Roof installation
Rick Kohrman
2021-05
I had a minor leak in my roof and needed to get a professional out to take a look at what needed repaired. I called numerous companies and no one could come out for a week but 2 companies. Bigs Roofing was one of the companies able to do an inspection and came out the day I called. James did an assessment of my roof and was able to make the repair the very next day. He was down to earth and trustworthy. I have had to replace roofs in my 2 previous homes. James wasn't like the other companies in town that I have dealt with. He offered me an affordable solution without trying to sell me a new entire roof, unlike the other company that was able to take a look at my small leak this week. Great company and would recommended them to anyone looking for a roof or repair!Service: Roof repair
Brandon Smits
2020-05
I waited for a month before Big’s could make it out to redo my flat roof- but man was the service good.Angie was so nice on the phone and James was really helpful explaining my issues. He showed me what needed to be done and sit it in one day with his crew of family.They redid the flashing on my roof even though it wasn’t in their estimate and didn’t charge me more.I highly recommend the team, and know I’m in good hands after the repair. Oh and the clean up left my porch MUCH cleaner than it was- yard was perfect.
Paul White
2023-05
Bigs Roofing is the best! Called them one day and James came out the next. He was so helpful. He had an emergency or he would have fixed my problem that day - roof vents needed sealed. Came the next day and did the work. Wouldn't call anyone else.Services: Roof inspection, Roof repair
Betty Wilkinson
2023-05
I called Bigs Roofing in the morning and they came that afternoon to fix my roof. I had holes from an old satellite dish and he replaced the shingles that were damaged. Did a great job at a fair and reasonable price. I will use Bigs Roofing again.Service: Roof repair
Tyler Stilley
2023-05
Very responsive and kept me updated on appointment times and delays, due to the high demand of roofers after a bad storm. Workers were very professional and polite, worked quickly and quoted more reasonable than other contractractors. They did a fantastic job reparing the roof, other than the lack of sun bleach, you wouldnt have been able to tell i ever had a hole punched through my roof during the storm.Services: Roof repair for storm & wind damage, Roof repair, Roof damage repair
Anon Anonymous
2021-05
The repairman showed up promptly, precisely in time, and immediately got to work. Took him all of 15 minutes to fix an issue that I had been told would take much longer by other services, and charged me a very fair price. And this was one. Friday before a holiday weekend. Excellent service overall. I will definitely call them the next time I have a roofing issue. 5 stars.
Austin Kindig
2019-05
I called and stated that I needed a repair done within three days and they did what they had to to come out and get an estimate the next day. The price was much less than their competitors and they were willing to come back later that day and do what they had to in order to get the job done in my strict timeline. All in all, they were very kind and professional. They even left the shingles that were left over! I will definitely recommend Bigs to others with roofing needs.
David Tips
2021-05
Bigs roofing is phenomenal. All be it this review is way overdue. They actually performed services for my house before I moved in. The previous home owners contracted them for several hail damage issues, including new skylights, roof, gutters, etc. When I moved in I noticed everything looked great. They were here finishing up when I moved in and everything looked fantastic. 3 days later as luck would have it a storm rolled thru, damaging a gutter they just completely fixed ( a tree fell on it). I called them and they came back out and fixed it at a reasonable price. They also finished up a skylight project at that time (that was also contracted out from the previous owners). They had to wait on the skylight ( this was during the COVID-19 transportation issues where no contractors could get parts). Unfortunately as fate would have it as they were repairing the skylight it broke and fell on our brand new pool cover ( inside pool). Btw I was never mad about that. I understand life, sometimes...no matter how hard you try, no matter what precautions you take, stuff will happen. But as soon as it did, the owner, who was here on the job, said well don’t pay us for the gutter repair until you figure out what the pool cover repair will cost. So a month later ( again we were having trouble getting contractors here mid- pandemic) we got ahold of our pool cover guy who explained we needed it replaced cuz of the holes in it the glass caused. I let Bigs know this, and within a couple weeks they cut us a check for the cost of it. I was stressed at first, cuz I know how much it would suck to accept a job, then lose money on it, and a lot of places would probably have made us argue to get our money, but Bigs didn’t. That just goes to show you what type of people they are. Granted I’m sure that skylight job goes smoothly 99 out of 100 times, but they definitely made it right. Not to mention our roof, gutters, and everything they fixed looks amazing. Thanks Bigs. Being a new home owner in Huntington it’s nice to know I have a roof guy. Next time anything happens you will be my first call. You guys are awesome!!!Services: Roof repair for storm & wind damage, Gutter installation, Roof repair, Skylight installation
Jeremy Hudson
2019-05
James was there for us after we had some bad hail damage. Even before we had decided to work with him, he went ahead and sealed a large hole up for us, to prevent further damage to the house!My wife and I had never had the pleasure of working through a house insurance claim before. James and Angie walked us through every step of the way. They had to deal with a very difficult mortgage company that we were stuck with, but were very patient with us and, again, helped guide us through everything. They explained every step of the process to us. They worked wonderfully with our insurance company.We always felt like we were their top priority. When it comes to the level of work they performed on our house .... when they were done, it was like we had a brand new, shiny house! Their work was of excellent quality and they handled the job in a quick amount of time!I can’t thank the whole crew at Big’s Roofing and Repair enough for everything they did for us and our house. Above all, they made what was a very scary situation (all of the damage to our house) into something that we could handle.Thank you James & Angie!
Kaleb Smith
2020-05
Perfect customer service. Had a small leak coming down our water heater pipe. And James traveled nearly 45 minutes to my house and caulked and sealed everything on the roof. Finger crossed for no more leaks! I will be calling them for any roof related problems and will also tell family and friends to call James. Great company.
Amber
2019-05
Big Roofing installed a high quality roof for us this Spring. We've since had heavy rains and no issues with leaking. The crew was very thorough with their clean up and all of my landscaping was intact after the install. I would definitely work with Jeff and his Crew again.
Dustin Thomas
2023-05
This company is very professional. James was so much help. Very good communication on there end as well. I’d recommend this Company out of any company in Fort Wayne. Also very trust worthy people. There word is Golden .Service: Roof repair for storm & wind damage
Mimi Zelman
2021-05
I accidentally melted some siding using my grill to close to the house. Very timely and came to my house for estimate same day I called and came back for the repair when they said. I would definitely recommend them and if I need any roofing or siding work done I will definitely call them.
carolyn thatcher
2019-05
My first experience with Big’s was having new gutters installed on my home. Good work and reasonable. I called them when I needed my roof and siding repaired. Always satisfied with their work. I have recommended them to my neighbors.
Michael Paulette
2023-05
I called to get an estimate, and the guy came out, looked at the work, and said he would have an estimate in the next couple days. Never heard back so I called after a week. The woman said she get back with me later that day. Been over two weeks, Never got back with me. Terrible customer service. Would not recommend
R B
2017-05
Super people with which to work. They have repaired our roof three time in two months. On each repair they were where they said they would be when they said they would be there. They are courteous, prompt, efficient, knowledgable , and very reasonable in price. I highly recommend Bigs Roofing and Repair for your roofing needs.
Robert Grew
2021-05
Bigs Roofing & Repair will be my go to company for all my home repairs. Very good work and pricing is well within any budget. Friendly staffing makes Bigs your best source for your project.
eric hart
2019-05
On Monday I contacted Angie in the office for a roof estimate, she told me her guy Dave would look at it Monday night and call me, NO SHOW! Called her Tuesday she assured me he would be out and would contact me NO SHOWOn Wednesday I called and sent me straight to voicemail, Thursday (today) I called straight to voicemail! Very unprofessional and unreliable company! DO NOT WASTE YOUR TIME WITH THEMI called Fort Wayne Roofing on time and professional
ashley smith
2018-05
Where quality meets afordablility. This business has taken care of several of our properties and wouldn't use anyone else. Super service and very fast crews! All the employees on site were very friend and the owners were great to deal with. They also come highly recommended with many referrals. Better business accreditied and also an A+ raring with both BBB and Angieslist.
Floyd king
2022-05
Great service, they came out to look at roof and patched it the same day I called. Service was professional and quick. Definitely recommend them for roofing needs.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
Nancy
2022-05
James and Angela are absolutely amazing! If you go with this company you will receive excelent service and the highest quality of workmanship. I will forever use them if ever the need arises.Thank you Bigs!Services: Gutter repairs, Roof repair for storm & wind damage, Roof installation
Jacob yablonsky
2019-05
They are very quick. Help us with every step of between the insurance company and getting the roof done. Very pleased and highly recommend.
Randy
2018-05
Complete roof replacement. It's been 1 year now. Very satisfied. 2 other neighbors used them first, they came recommend.
Casey
2017-05
Our kids will learn colorful language, thanks to Bigs doing our neighbors roof. Also they left trash, redbull cans and shingles all over our yard
Pamela Markham
2023-05
Love Bigs, great Christian people. Fair and honest.
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | 9 AM-1 PM |
Sunday | Closed |
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