4.3 (344)
1020 Woodland Plaza Run, Fort Wayne, IN 46825
(260) 490-1417
graniteridgebuilders.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Johhny kline
2023-12
If you’re looking to build or buy a new home, I HIGHLY recommend Granite Ridge Builders. Fantastic every step of the way - able to fully custom and personalize your home. Communication was phenomenal through a builders app of weekly progression. Couldn’t thank Sam and Kate enough for getting everything started and making the process as easy and stress free as possible. Josh Woods the project manager and the building team did an awesome job. Very detailed and took great pride in their work!! Never thought building a house was possible. Thank you, GRB!!!
Samantha Glassley
2024-01
We recently did a remodel of our home with Granite Ridge and Choice Designs. I had been a Granite Ridge employee for 6 months when I decided we wanted to work with them personally. I often get asked working for Granite Ridge if I would be confident in building with them myself, and the answer is ABSOLUTELY! A family owned business that values their employees, the clients they serve, and their community are always a top priority. They have awesome subcontractors they hold to a quality standard that is like no other. Quality is the upmost important, and that shows in our remodel. The timeline was prompt, the subcontractors were excellent, and I’m so happy every time I get to refer friends to Granite Ridge and Choice Designs!
Gage Chiles
2024-03
My fiancé and I recently completed our build process with Granite Ridge Builders and we loved every step of the way! Our project manager Nathan did a great job of always keeping us updated with daily messages and plenty of pictures. He built a wonderful home and made sure we were always involved in the process. As we have moved in, Nathan has resolved a few minor issues for us already and is always willing to help out. Throughout the process we worked very closely with Charity Freeman as our new home specialist and she made us feel comfortable in every process we went through. She was always there to help and constantly went out of her way to ensure we had the best building experience possible! I will always recommend GRB to anyone who is looking to build a new home!
Michael Broderick
2024-03
I recently had the pleasure of working with Granite Ridge Builders to build my new home. As someone who has limited mobility and ease of access of the property during the process, Granite Ridge made it very easy through Zoom calls, consistent updates using the Daily Logs in the Builder Trend website, and the direct communication from the project manager.Originally, I went to a couple open houses and met with Izzy Rodriguez. Being bound to a walker with a prosthetic leg, I discussed the limitations and accessibility issues I was running into in my current home at the time, and he showed me a few different ways they 'Design for All' with an email containing links to past videos. Izzy was very patient and caring during all the leading discussions I had with him, and I at no time felt pressured or led from a 'salesman' perspective in unnecessary ways. The floor plan rough draft Izzy and JR proposed included various considerations for my accessibility and the meeting was pleasant.This process was followed by the Design showcase and planning with Chelsea Sorge. Chelsea was fantastic in guiding me to what I want as someone who does not have much in a design philosopshy. I showed her a couple example houses and interiors and her display of products and designs was based on that feedback. She was also patient and assisted me getting around the showcase studio.Once the floor plan and design choices were through, I worked with Stacy Bischoff on the final floor plan and layout. There were quite a few questions and adjustments that came up during these back and forth discussions, and Stacy was always helpful and timely in responding. The final floor plan included everything discussed up to that point.Having been comfortable and pleased so far, the build process began. From here, my Property Manager or Project Manager (?) for the build process was Marcus Ihrie. I could not have been any more impressed by the care, consistency, and follow through from Marcus. Having to work through the building process with a client that isn't able to physically be on site could not have been easy, but Marcus went out of his way to communicate consistently through texts, phone calls, and Facetime conversations. The few times I was able to get out to the property, he very quickly ensured the rest of the team was addressing the little details discovered and brought up. This was also done during the fall and winter season, and he was exceptional at managing the timelines work was being done with consideration of weather and safety.Alongside that, I had a surgery as a result of a fall unrelated to the home build that had me on bed rest for a few weeks. Marcus went above and beyond to ensure I wasn't missing anything and went the extra mile to ensure the quality of work was not affected by my absence.By the end of the process, no action item was left unaddressed and I was impressed at the end result. Marcus is a shining example of what is needed from a Project Manager working with clients. I am so thankful to have worked with Marcus throughout the entirety of the process.From start to finish, the entire process was smooth and stress-free. The quality of their work is top-notch, and I couldn't be happier with the end result. I would highly recommend Granite Ridge Builders to anyone looking to build a new home. Thank you for making my dream home a reality; and thank you for your emphasis on accessibility for clients who unfortunately need to consider it!Thank you again Izzy, Chelsea, Stacey, Jill, and Marcus!
Morgan Huffman
2024-02
Michael was my project manager, he was very informative, and diligent. Samantha was my new home specialist, and she made the building process wonderful! She was always quick with responses and ensured things were taken care of. I never thought building a house would be possible for me. This was honestly a dream come true and I am so thankful for such a beautiful home!! Thank you GRB!
Kaycee Bills
2024-05
My home was built by Granite Ridge and it is better than I had envisioned it! Kate was absolutely wonderful to work with throughout the process! I was actually moving here from North Carolina and Kate was able to text me updates and help with anything I needed over the phone! My home was move-in ready at the time I was relocating. Which was so great because I was able to have the moving company ship directly to my new home, instead of putting it in storage. They got the timing down perfectly! Not to mention the building manager is always available and responsive when I have questions on how to work any of the features.
Mary Bennett
2023-09
Granite Ridge built our beautiful new home, and they were very easy to work with. We feel that Granite Ridge offered the best quality and choices compared to other options we looked at. Their design team, decorators and planning teams were very helpful. We were able to customize our floor plan, and our home is exactly what we envisioned.Mike Chiles, our project manager, was very personable and professional, he was on site and communicated with us daily. He paid attention to every detail so that everything was just perfect. We love our new home!Services: Project management, Custom home design, Home building, Home blueprint design creation
Kara Lilly
2024-04
I’ve had the best experience building my dream home with Granite Ridge. The process was so smooth and enjoyable. Michael and Isaac did a phenomenal job throughout the process and made sure that everything was taken care of. Everyone, especially Dan, was incredibly responsive and made the experience exceptional. I highly recommend building with them!
Joshua Poulson
2024-03
We had the absolute best experience with Mike Chiles as our project manager and Jack Tranquill as his sidekick! They both did great with making sure everything was taken care of. We were ALWAYS updated on our Buildertrend app so we could see the updates ASAP. This is important to us because we will have those photos and updates for life! They were both so friendly and answered all of the questions we had. All the way up until our walk through they were making sure everything was touched up. Our designer Kayla Stuart was extremely helpful, not only with designing, but walking us through the entire process and answering all questions throughout. If it weren't for her we might not have went with Granite Ridge. We are so happy with our new home and are happy to be a part of the Granite Ridge family!-Sierra & Josh
Christine Robertson
2023-11
So excited to start making new memories in our new home. Everything from beginning to end has been wonderful Tom getting me started, then the decor decisions, but best part was Mike my project manager. Made everything smooth sailing and updating through the process answering all questions and explaining things going on. Definitely recommend granite ridge.
Thomas Dugan
2023-06
We had a hard time finding the lot we wanted. Kate Yanko, at Granite Ridge not only found us a lot, it was far better than we thought we could get and it was way below budget. The house the team at GR put together for us was exactly what we wanted, it's our dream retirement home. Kate stayed in contact with us the whole time as did Tim, our site manager. Both were fantastic at addressing our concerns and in making sure the team stayed on task. Our home is perfect for us. Can't say enough good about our experience with Granite Ridge, especially Kate and TIm.Lastly, this was not our fist home build with a company from Fort Wayne, however it was our best build. The attention to quality over what we'd seen with other builders we've worked with was exceptional. And no, we have no family that works for GR! :)Services: Install flooring, Garage design & building, Fan installation, Paint indoors, Project management, Exterior design services, Custom home design, Interior finishing, Foundation pouring, Exterior finishing, Home building, Interior design, Drywall installation, Plumbing fixture installation, Roof installation, Home blueprint design creation, Consultation, Concrete pouring, Patio construction, Drywall repair, Flooring
Laura Gentis
2024-01
We can’t say enough good things about Granite Ridge! From the beginning sales meeting with Tom, through the design phase with Lucian and Mark and decorating expertise of Chelsea, the professionalism and quality customer experience was phenomenal!Donnie deserves his own paragraph. He truly is the BEST PROJECT MANAGER ever. He always answered our calls, took care of our questions and has become a great friend!!!!! We highly recommend Granite Ridge for a custom home build. Great team, Christian values and the best experience! Thank you Donnie and team!!!!!
Scott Sanderson
2024-04
I do not believe that I possess the ability to express my absolute gratitude towards everyone we worked with at Granite Ridge, but I'm going to give it a try. From the very beginning, Dan McCrady has been with us every step of the way. My wife and I never thought we'd be fortunate enough to build a home and we had absolutely no idea what we were doing. Dan guided us through it all and kept our stress level at a minimum. Even though he had a lot of buyers he was working with, he always made us feel like we were his top priority and was always available to answer our questions. Stacey Bischoff drafted the floor plans for our home and did an amazing job. She was able to accommodate every request that we had even when it seemed impossible. Kate Yanko did a great job listing the house we owned at the time and was able to get it sold quicker than we expected. We sat down with Chelsea Sorge to design all the details of our home. We had no idea the amount of decisions and choices that needed to be made in this process, but she was able to make the whole process easy and gave so many great suggestions. She was able to take the visions we had and make them a reality. Nathan Bidlack was our construction superintendent and I do not believe we could have gotten anyone better. The first day we met him, we knew that he was passionate about building the dream home for us and our children. I have personally never met someone as detail oriented as him. He ensured that the entire building process went smoothly and always communicated every step with us. Overall, we could not be happier with the entire team we worked with at Granite Ridge. We have proudly told anyone we speak to about our great experience with this group of people from Granite Ridge. We can not thank them enough.
Kelli Baum
2024-04
Pleasant company to work with. Questions are usually answered in a timely manner. Granite Ridge provides many upgraded material as their standard options which make for a higher quality home. So far, I am pleased with my experience building a new home.
amy schroeder
2023-10
My family and I would like to give a BIG shout out to Granite Ridge. Building a new home and trusting someone other than my husband caused a lot of anxiety. Dan McCarty and J.R. Smith for getting the process started for us. They listened to all our concerns, questions, needs and weren’t afraid to give us their honest opinions. They changed things for us to make it just what we wanted. Can’t thank them enough.To all the in between staff at Granite Ridge, from those answering the phones, those meeting us at the door with a smile, to the decorators, bill collections and all those we have forgotten. Your team work did not go unrecognized.To our project manager Nathan Bidlack, the one I cried to many times and was so afraid to trust. After loosing my husband who did everything with our old house and now I had to trust a complete stranger. I told Nathan over and over this is just so hard and when he said “ I will build this house like it was mine” my heart may have skipped a beat but I knew we we were in great hands. Nathan sent daily updates which helped with the anxiety a lot, and gave a key so we could continue to see the progress. And what I appreciated most, he kept his word and built us exactly what we wanted, he delivered!Myself and my family love our new home and would HIGHLY recommend and suggest anyone building to put your trust in Granite Ridge and let them build your new home.To all the staff at Granite Ridge, we Thank You all for your professionalism , honesty and talent in building our new home.God Bless you all!Service: Home building
Mike Clark
2024-04
Been in my New Granite Ridge home foe a month now and loving it. Craftsmanship is great. Special thank you Izzy,Samantha, and a big thank you to Dylan who kept me updated on the construction. I recommend them for your new home.
Amber Ketz
2024-03
Did my new home presentation walk through today and they did absolutely amazing! Maddie was an absolute sweetheart! Michael, Isaac, and Josh explained everything perfectly and made me feel comfortable about my new home! Every step in the process has been so easy! Would highly recommend building with Granite Ridge!!
Tonya Myers
2024-02
I can honestly say I had the best experience throughout this entire process!! Lucian was my designer and morphed two floor plans into one. Cindy Ward was my guidance and stability. Michael Jennings listened to all my requests and acted quickly on every single one. I showed up on site and the workers welcomed me and answered any questions I had. I highly recommend Granite Ridge Builders to anyone!!!
Kaylee Gerig
2024-03
A year ago, I would have never of imagined I would be living in my dream home. About 11 months ago I started looking into building with Granite Ridge Builders and now all my dreams have become my reality. It has been one of my best dreams come true. From the initial meeting with Dan McCrady to the final home presentation with Nathan Bidlack, the whole process was completely smooth. I become overwhelmed easily, but throughout the process I always felt calm. I definitely worked with the best home specialist and project manager. I never had to worry if my home was going to be perfect. Usually any little thing that I noticed, Nathan was already on it before I could even ask about it. If there were any concerns brought up by me, they were addressed immediately. Again I felt completely comfortable and at peace throughout the beginning stages and all the way through the building stages. I could not be happier with this lovely home I have built for my family. We have only lived in our home for a few days, but it has already been so wonderful. I am truly thankful and blessed to have worked with such a great team and would honestly recommend building with Granite Ridge Builders for your new Home Sweet Home.Thank you again to Dan McCrady and Nathan Bidlack for being there every step of the way and making it such a great process from start to finish!!
Debbie Scherer
2024-03
We had the opportunity to build and reached out to a friend, Dan McCrady. I've know Dan for a long time and trust him completely. We've heard horror stories from friends that have built. With complete honesty we had 0 issues from day one. We are so thrilled to have built with Granite Ridge. The whole team is very organized and has your best interest foremost. Our construction manager, Nathan Bidlack, is the best! He managed our build like it was his own. If you're thinking of building a home, reach out to Dan. You'll be glad you did!!
T T
2024-04
First our house overall is built well. It's dealing with the people that make it not a wonderful experience.Simple things they could do to make the customer experience better. Have a small issue....let's not talk to the customer or fix it to make them happy.Granite Ridge needs to remember that you should make the new home owner feel good about the processes. After all, they are living in your building, with many people asking how the process was.Few things: when going through all the choices....the person helping you pick things should tell you things like the shower you picked doesn't have much shelves or really any...since the shower that we had in our home wasn't shown, no clue there was no place to put things! They have the experience they should guide way more than let's get stuff done. These are huge choices for your client...don't rush. When creating a plan, be sure to understand what their version of rough in means.....otherwise there will be surprises.Yards...they suck this whole we don't use top.soil it sod, because it works better.... As a home owner, tons of water is being used to try to grow the yard... these houses are not cheap, put sod and top soil in the yard. So many yards have mushrooms since the water sits on the top of the yard.Be sure that EVERYTHING is in writing because you never know when your project manager will be pulled out from you....then the new one like we don't have anything on it. Trust no one. Cover yourself.As you read the reviews, they act as if they will help....it's not true. Things will not get done to your standards. They will put the company first. Not their customers. Takes a long time for them to get back to you.The house construction was wonderful. Walls are straight, and dealing with them was good. The contractos that did the drywall were friendly and explained things when we asked questions. We met many of the subcontractor overall they were good and were more helpful than Granite Ridge.Lighting company. Get a company that have updated switches...don't need to use a push buttons anymore, makes the house look old....should order your own and put them in....I am sure they will not give you a credit for it but I think it will make the house look newer not an old home. That includes the can lights they are old looking and at the time of building our home tbey didn't have many other choices.The closet company is very pricy for what you get. Happy it's not wire but overpriced when adding a few shelves.I love my home, but the experience had put a cloud on our home....When you build with them, it might be better if you never built before and don't have a clue about construction since I think it would make it easier to not know when they mess up.I would advise if you build that you do an inspection. Never hurts when you are making a huge investment.
Jayne Proper
2024-03
As I was leaving my house for a follow up job interview with Mike at Granite Ridge Builders, I realized that I had a flat tire. I called him and told him of my situation, and he graciously, without an ounce of hesitation, drove to my home and was able to assess my situation. He removed the flat tire, put on the spare, but unfortunately the spare was almost flat as well! He drove to the nearest gas station and put air in the spare tire so that I could at least drive to my mechanic later and have a new tire put on. Needless to say, we still went forward with the interview at my home. Mike saved my day and went above and beyond in helping me. This is just one more reason why I love my Granite Ridge home and the fabulous team members that I've met during my journey with Granite Ridge Builders!
Nicholas Craghead
2024-01
My wife and I built with Granite Ridge and were very pleased. Our Project Manager, Jess Rahm made the home building process very smooth. She promptly answered any questions we had, ensured quality construction of the home, and addressed any problems that came up. Even a year after the home was built she would still periodically check in to ensure quality service.
Andy Rodgers
2024-02
From the very beginning Tom Reinhold made us feel like we were family. From everyone involved at Granite Ridge, From decorating to the building process with Mike Chiles, we had nothing but positivity. The communication with Mike through every detail was outstanding. Why we didn't choose them sooner is beyond me. Well worth the time and money invested at Granite Ridge.
Nicholas
2023-05
Granite Ridge built our home in Warsaw in 2012. After building 2 houses in Florida since, I can honestly say that the work that Granite Ridge did was impeccable! Very detail oriented, cabinetry was amazingly crafted compared to the work that is done in Florida, every detail was well planned. We were also impressed with their ability to make architectural changes to meet our requests. Their quality of craftsmanship at the right price point was perfect. Would definitely recommend building with Granite Ridge!And to this day, the pizza cutter house warming gift is still the best house warming gift ever!
Ashley Dale
2023-05
We’re building a custom country home with Granite Ridge Builders and wanted to give some insight on our experience. The broad range of design and decor options allowed us to select from basic to luxury on every aspect of our house. We’re about to see all of our selections be implemented as we are on the backstretch of our home building process. Our project manager, Donnie, has been nothing short of amazing. The communication has been continuous, direct, and fun. He’s advocated on our behalf many times with subcontractors and Granite Ridge alike to ensure the quality is up to our standard and to Granite Ridge’s reputation. We are excited to see the finished product and move into our new home, and we will follow up with a review once complete!Services: Project management, Custom home design, Home building, Interior design
Macy Burtch
2024-03
The Granite Ridge team was so great and easy to work with. Kate and Chris made the building process super fun and stress free. Thanks so much for helping me build my first home! 🙂
jackson totemeier
2024-02
I am an electrician who works on Granite Ridge homes. Having worked for a number of other contractors in the area it was immediately clear to me why Granite Ridge Builders has such a great reputation. Specifically the project managers Chad Waltke, Donnie Dressel, and Dylan Amiot, do high quality work. Being used to working on projects that get delayed by months it was a nice change to work on homes that were being managed well and always on time.
Caleb Bowman
2024-04
They’re very good during the building process. However after living in a granite ridge home for about a year and a half, not sure we would go with them again. You can definitely tell things are done in the most “cost effective” way for them. We have gaps between our baseboards and the flooring. Weird sharp spots where carpet meets hardwood. Had to have roto rooter come out and clear out pipes 2 months ago for a blockage that led to water seeping out of toilets and drains in the house (we don’t flush wet wipes or drain grease in sink). We also had to have someone come out to fix our cabinet doors about 4-5 months ago. Our yard is terrible. Incredibly uneven and lumpy, and despite multiple fertilizer treatments and watering all spring/summer our yard is growing back very streaky with multiple dead spots. On top of all that the HOA is terrible. Obviously in the contracting business and not HOA business, but you pay ungodly amounts of money for them to do seemingly nothing. Supposedly your fees go towards snow removal. We moved in December of 2022. I think they’ve plowed our road 3x since then. Before building we were also told our fees would go towards building a playground within our addition. We even based the lot we chose off of where we were told that would be located. Recently told that playground is in fact NOT being built. Not to mention they’re impossible to get ahold of and never answer questions regarding HOA. Early on we were pleased, but after living in a GR home/addition we definitely would not recommend. Not worth it after the fact.
Faith Bell
2024-02
I've loved working with Joy through the entire process. She was able to get me everything I ever dreamed of. Isaac and Michael were also wonderful once the house went up. They made sure everything was correct and looked beautiful!
Monday | 8 AM-7 PM |
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Tuesday | 8 AM-7 PM |
Wednesday | 8 AM-7 PM |
Thursday | 8 AM-7 AM |
Friday | 8 AM-5 PM |
Saturday | 8 AM-3 PM |
Sunday | Closed |
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