Window World of Michiana

Lindsay Will

2024-03

We can’t say enough about our positive experiences with Window World of Michiana! Every team member has had our best interests at heart from initial decision making to installation. They have gone above and beyond in consultation and guidance. The installation of our doors was incredibly smooth, arriving right on time and cleaning up the entire area down to the last speck of dust. Most of all, the products have performed well and held up to our high standards for active family life!!

Michael Bleile

2024-02

We had an amazing experience working with Chris from Michiana Window World. From the moment he arrived at our home, (two separate occasions!) he was professional, knowledgeable, and friendly. Chris took the time to understand our needs and provided valuable recommendations based on his expertise. He made the entire process stress-free and enjoyable. The windows he helped us choose will transform our home, and I couldn't be happier. I highly recommend Chris for anyone in need of new windows. Thank you, Chris, for your exceptional service!

Sabrina Dini

2022-05

Extremely disappointed with the lack of responsiveness, and the profound unprofessionalism with this company. We had windows installed one year ago that are in need of warranty repair already. We had soffit and facia placed this May, not only did we wait nearly 8 months after ordering for the product to be installed, the quality of the work that was done is well below average. The workmanship and quality of skill we would rate about a 2/10. It was so poor from the very beginning, they didn’t even clean up after themselves and I had to pick up tons of nails out of my drive way to even park my car, the same amount of nails were left all over our roof. Please refer to photos. I reached out to our salesman who has always been professional, and honest. He forwarded my concerns to the proper individual. They were not addressed until I had to reach out again and let him know I never received a response. I also acknowledged perhaps a BBB complaint and google review would get things moving. At that point I was contacted by WW, the individual was rude and passive aggressive. He told me over a month ago he would have someone out within 2 weeks to fix the issues. Again, another huge disappointment, no one has shown up, no one has communicated as to why they haven’t shown up. We just want to have our windows repaired and the job done correctly.Service: Window installation

Leroy James

2023-05

First off I want to say how great Derrick our installer was. He was very professional and did a great job installing 13 new windows and a patio door in our home. He was on time kind and courteous and definitely knew what he was doing. Our house and windows have never looked better. I definitely would recommend window world of granger. There prices and quality cannot be beat. I also recommend Derrick the installer because I can guarantee that the job will be done right. First picture is the before second picture is the after and that was just three of the windows. God bless window worldServices: Sliding glass door installation & replacement, Window installation

Ronald Babcock

2023-10

I had Window World install replacement windows in my home many years ago and the process from start to finish was professional. The windows have a life time guarantee. They truly are just a phone call away. I needed a broken part replaced, Jericho made the appointment, arrived on time and replaced the broken part and also replaced the same part on the other side of the window. He was polite, respectful and courteous. I would highly recommend Window World. Good service and great prices.

Ina Carr

2024-04

Provided a very thorough conscientious job. Polite and took the time needed to do the job right.Very pleased with his work and my replaced windows.

Thea Masters

2024-04

I had a leak in one of my windows and the service to replace the pane was excellent. I'm very pleased with my windows and have referred many friends and relatives to your fine product

Dan Bales

2023-10

Window World sold and installed all of our double hung windows. We like the windows ease of operation and cleaning particularly. We were however extremely unhappy with the installation. We had specific questions about finish appearance inside and out and were assured by our salesperson how it would be done so we paid for the job up front. When we contacted the company we learned our salesman had left, and the owner we had once spoken to had left as well and we didn't know what to do. Finally, our whistling bedroom window drove me crazy and I called to see if someone would come look at it. I assumed the tech would be of the same caliber as our installer and I wasn't hopeful. Then Window World service tech Jerrico showed up. He listened to our story, then, from the inside he discovered the original installers had not installed all the fasteners so he completed that work. Next we went outside, he knew right away who did the original work and said they had been dismissed from the company for their performance. He said he would return to complete the work correctly and told us how he would perform the work. He found only partial insulation, metal that was not weatherproofing the opening, it also was loose, and had broken caulk joints. He cheerfully told us he could improve the looks and take care of the whistling and cold we felt. Moments ago he left. He was a delight to have around our home with his self confidence and know how from his successful experiences. A couple years ago we bought the house next door and we rent it to a friend. We need replacement windows but really didn't know how to proceed based on past experience. Window World did the right thing hiring this fellow to represent them in the field. The few hours it cost them to correct our job has re-gained them a customer. We hope to begin replacing windows next door sometime this winter.Service: Vinyl window installation & replacement

NH Miller

2023-09

We had a great experience with Window World. Cost was below expectations and less than other quotes we received. The windows are great quality. We’ve had the windows installed for about a year and my energy bill has been about $20-$40 less per month. Would gladly use them again!Service: General window replacement

Timothy Emerick

2023-12

Michiana Window World assisted with repairing siding and replacing a screen door on our home. Top notch, professional service. Highly recommend Randy and the folks at Michiana Window World.

Daniel Goepfrich

2023-05

Our experience with Window World was great. Not only were they much less expensive than the quotes we received from other local companies, the quality of the windows has been superb, and the installation team was great. The foreman, Nate, obviously knew his stuff and was always available to answer questions. The couple of issues that came up were resolved quickly. We had nine windows and one sliding door replaced in a day by their three-man team. Based on our experience, I highly recommend Window World.Services: Sliding glass door installation & replacement, Double pane window installation & replacement, Casement window installation & replacement

Bill Fahey

2023-05

We used Window World of Granger last year for some porch windows that needed to be replaced. The installer did a great job and the windows looked great. So this year we called them out to get an estimate for the rest of the windows that needed to be replaced in our old (150 years) house. We also needed new doors and siding done. We got the window estimate and signed the contract. A couple of weeks later, we decided to have Window World give us an estimate for siding and doors as well. We ended up going with them for all of our exterior work, siding, windows and doors, including soffit and fascia. While the work done took longer than I expected, the quality of the work done was excellent and it transformed our house from looking a bit run down to looking as good as it has ever looked, probably since it was constructed in 1872. We would recommend them for other people.Services: General window replacement, General door installation

Barb Wilson

2023-07

We were impressed with Window World of Michiana, and excited about the purchase. They did a great job, and really worked hard. We would definitely recommend them to others.

Justin Hines

2019-05

I just had the windows and rear patio door replaced by Window World of Michiana and the experience from start to finish was fantastic! The salesman, Chris, showed up on time and was quick but thorough in measuring and inspecting the windows we wanted replaced. He was very straightforward and educational while still being very low pressure. At no time was I ever pressured into buying a more expensive window or door, nor were there any "time critical" saving opportunities. The price was much better than any other offers I had received, even including the "great" but "time critical" savings other companies offered. The windows and door were delivered in the time frame I was told. The installation was very quick. The windows and doors were installed before noon, but due to heavy rain the exterior had to be postponed to the following day. The installation crew was professional and nice and did a fantastic job with the windows. The new windows definitely improve the look of the house and the efficiency. I am impressed and very pleased with the quality of both the windows and the installation! I have noticed that it is more quiet in the rooms that it was before and my furnace hardly ever runs now! The only thing I would have done different is to not wait so long to replace my windows!

Michael Santa

2023-05

Crew members were very professional, arrived on time and did not stop work until the job was completed. The windows looked great inside and out. I would recommend Window World to anyone!Services: Vinyl window installation & replacement, Window installation

Emily Duvick

2022-05

Derek did an awesome job installing 12 new windows in our house this week! Was on time, kind, and cleaned up everything after he was done. Super excited with the final result and happy that the windows came in 4 weeks earlier than we expected. We got an estimate from a competitor and it was $13, 000 more than what Window World quoted for the same windows 😳 So happy we went with Window World.

Skipper Blueberry

2020-05

This whole process of remodeling our house from the windows to the siding was excellent. Our house is just beautiful! Our house was a dated tutor that was transformed into a house that looks brand new!The window installers did a great job. I can’t say enough. Our siding turned out beautiful. Mike and Ray did excellent work. I just can’t imagine having anyone but them to do the job. I’m very particular and I never once felt uneasy about the whole process. I just knew from the beginning, I was going to be pleased.Our salesman, Ken, really did a great job measuring the windows and siding. He knew how picky I was so he made sure everything went smoothly. He came by our house several times.I can’t forget Amanda. When I had questions with colors or about anything, she was my go to girl.She even came out to our house to check on things and see how it was going.My house was completed today and I just can’t say enough. Just thank you for all you did. You made my husband and I very happy.By the way, we’re getting a lot of compliments.The price was right too! God Bless. Kathy

Amanda Lawson

2019-05

We had windows put in a few weeks ago. The installer was earlier then expected which was wonderful and he immediately began working after addressing all of my concerns!! Our house looks so much better! The windows operate smoothly and efficiently and they look GREAT!! The price was so much more affordable then other quotes. And the staff was phenomenal! We still have 3 more windows to replace and we will certainly be using Window World again. We are so happy we went with Window World Windows. THANK YOU!

Bill Probst

2021-05

They also put on a new roof on my house! It was a pleasure to work with the professional people at Window World! From the owner on down to his employees they were people that truly cared about one thing....whats best for their customers! They made sure we were completely satisfied throughout the whole project! I would highly recommend Window World to anyone! Plus, they're just good people!Service: Window installation

Jody Brown

2021-05

The window installers were great. On time, got the windows in quickly. They only sent one older gentleman to tear off all our siding and put on all our siding. Felt like they should have at least a larger tear off crew. My husband and I tore off over half the siding to speed up the process. The man did do a good job with the siding and placing in our new doors. Here is a before and after photo.

Bryan Van Dyck

2020-05

Henry and Gene did a great job for my wife and I as we ordered new custom windows, sliding patio door, siding, soffits, fascia and gutters. As with any project of this magnitude there were some obstacles to overcome but Henry, Gene and the Window World team made sure everything was 100% to our satisfaction. I would recommend them to anyone. Best price, best warranty, and great follow up!

Connie Brazo

2018-05

We had three windows replaced in our 2nd story of our home in Warsaw, IN. The initial process was fantastic, however we found out that our windows had been lost in transit right around our deadline, so they quickly reordered for us and they came in a timely manner. The sales rep Ken was great with communicating with us every step of the way. He did exactly what he said he was going to do. Installation was done on a very windy day and the gentleman had to carry the windows and his supplies up a very steep driveway due to other contractors doing other work to our home. We are very pleased with all of the work that has been done. We give Ken an A+ rating and the installer gets an A+ as well purely for effort. The work was done and there was no mess or clean up left inside the house. We started this window replacement process with Pella, and needless to say they failed in every way possible in the selling process. Couldn't even get a person on the phone most times we tried. Michiana Window World has high standards that are not found very often in today's marketplace. To them a handshake means their word and they follow through with excellence!

Ross Guffey

2021-05

Window World DELIVERED exactly what they said they'd do.. PERFECTLY!!!Installers Nathan & Derrick done a FANTASTIC JOB..The attention to detail REALLY impressed our family.I can't say enough GREAT things about these guys.I had MULTIPLE BIDS..I went with Window World because I thoroughly checked them out.I would hire these men again in a heartbeatIf you need any type of window job doneHire these people.. PERIOD.You'll NOT be disappointed.Thank youRoss Guffey, Granger, India.Services: General door installation, Window installation

Larry Schmitt

2021-05

Two guys showed up and it was disaster from the moment they showed up . Insuffecent tools or knowledge how to use them . I loaned them mine Sorry I hired this companyThey walked off job and Said someone else can finishI ended up redoing them my self . I just got water in the basement from where they cut off the nailing finInstead of putting it behind the siding on a window when my wife washed the siding . They gave me a finically adjustment settlementGlad they didn’t break the windows in my upstairsBow windows beating out the basement windowI told them to use sawsall four simple cuts rather than break the glass .Would not recommend this company . Real bad experience all around lot more to this story.Windows are okOwner called me to touch bases After my review and informed me These individuals who installed my windows were let go after my job . This was 5 years ago .I use reviews to make purchase choicesNo hard feeling just feel like customer service is #1In my choiceService: Window installation

Alexis Myers

2021-05

***initially rated one star due to reasons below but let me say our installers were AMAZING and our windows look GREAT. We actually ended up loving these guys so much that we may call back to have them do 5 more windows and our siding! If you use this company, as for the guys from Goshen! They made this company feel SO much better even after the frustration we experienced. Personally, I would give the guys 10 stars but because of the issues we had I increased the rating to 4.So far not so good. We were told 10 weeks to have all windows in our house replaced. That was last September. We were thinking mid-December at the latest. Fast forward to February and they hadn’t called to schedule an appointment. Finally after calling them, they scheduled it for this morning, 2/15 at 9:30. Nobody called us after missing the appointment. We called 4 times before getting an answer at 11:30 that they “misread the schedule” and now they’re saying they will come on 2/18 instead. I have moved furniture out of the way because they told us everything must be cleared within 2 feet of the windows, that included removing every TV we had mounted in our house, not to mention blinds/curtains/hardware. Our windows are BAD that’s why we are getting them fixed. After removing all of the blinds and curtains, our furnace is having a hard time keeping up too. This is so frustrating!!!!

Arlene Watson

2021-05

Employees were very professional and cared about what they were doing. The window removal and installation went great. All old windows were hauled away and no debris to clean up. In addition to the window installation they wrapped all windows, garage doors and entry doors. It is absolutely beautiful.Would highly recommend Window World.Service: Window installation

Ken Katz

2021-05

Great company to work with. They were very accommodating and the quality of their products and cost were the best we found. Their installation team did a great job and we couldn’t be happier. We highly recommend window world.

Mark Lott

2019-05

Had all new windows and patio door.They installed 1 window that had wrong grid pattern. The patio door was not the extra low e glass that we ordered. So everything was supposed to be ordered and fixed. After I called and my wife called multiple time we finally got an appointment for them to fix it. (for some reason they do not call or communicate.) When they finally came out the patio door replacement glass was to small and the replacement sash had the wrong grid pattern. So now this viscous circle has to start all over again. We paid cash so honestly I feel we should get a few hundred back for this monstrosity of a headach. I also feel that we paid in full we should be priority. So now they are going to come after everything is ordered and fingers crossed it's right. Come and open up the house in winter with who knows how cold or how much snow is on the ground.Was very satisfied at first and was expecting a speedy fix but this is ridiculous!

Brittany Keiser

2023-05

Nate and John are very friendly and polite. We had an issue with one of my windows and they came back out and promptly fixed it. Great experience and good pricing.Service: Window installation

Craig Fuller

2017-05

We shopped most, if not all of the competitors, and finally settled on Window World because they actually listened to what our needs were instead of trying to sell us. Did an awesome job installing our windows, and even came back with a new screen because they nicked the kitchen screen during installation.