4.8 (79)
Serving, Greencastle, IN 46135
(317) 605-0230
bennettshvacservices.com
Offerings
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andrew Staab
2019-04
Our AC went out on the first warm day of the season. My wife called Bennett’s HVAC and they arrived within a couple of hours. Danny and Cole thoroughly diagnosed our old AC and determined there was a leak among other issues (too many to list). They walked my wife through every step of the process. When it came time to make a decision, Danny and Cole called me while I was at work and walked me through all of our options. They know what they’re talking about, they are honest, professional and did a damn fine job installing out new AC unit. When you have to make a large purchase on a home service, you want to feel the people you’re doing business with are going to do right by you. We definitely had this experience with Bennett’s HVAC. Danny and Cole were great. This is a trustworthy business, and I would recommend them to all of my friends, family and coworkers.
Nikki Brueggeman
2022-04
Cole was amazing to work with!Our situation required several visits to complete. They communicated when they would be there and were always on time. They explained the situation in terms I understood and were very patient to answer all questions. I don't say this often, but I actually felt their charges were very reasonable.This company would be my first call if I needed service again, and I would highly recommend this company.Services: HVAC system maintenance, Repair HVAC
Becca E.
2021-04
These guys are so awesome! Our furnace died and we called Bennett HVAC and spoke with a super friendly girl, who sent Cole within just a few hours to check out our old system. With us already knowing we needed a new one, we got our estimate and decided to go with a Trane. The install crew was on time, super friendly, and cleaned up after themselves. We are SO pleased with all of the service, and the professionalism and friendliness of everyone we've encountered from this company! Thanks, guys!!Services: Heating system installation, Install thermostat, Install AC
Jessie Hoskins
2020-04
Firstly, Bennett’s was able to get to my house for some pre-existing issues from another company’s install on the same day that I called and requested an appointment. Secondly, the techs would call and tell me exactly when they would be arriving, so I didn’t have to wait and take extra time off work. And third and perhaps most importantly, Bennett’s was efficient in diagnosing issues, getting the right parts, and getting back to my house to repair. And lastly, their cost for their visits were extremely fair and reasonable, and their techs were very professional and knowledgeable. Bennett’s has become our go-to for life!
Ryan Willis
2021-04
One of the best experiences I've had with a company. Showed up exactly when they said they would and answered all of my questions. Made the whole process very easy for me and I wont hesitate to give them a call if I need anymore work done. Very professional. It was an unexpected expense and I couldn't cover it out of pocket so they even pointed me in the right direction to get financing as well. I definitely recommend you give them a call if you ever have any issues with your heating/ac.
Cliff Sweazey
2022-04
Bennett's HVAC service did a wonderful job. They were professional, courteous. And got the job finished when they said it would be. I would highly recommend this company. And I will use them myself if needed.Service: Heating system repair
Stephanie Bernhardt
2021-04
I own a local business in Avon, IN. I called on a Monday in the late morning and explained I needed someone to come take a look at our units as they were not keeping up. They immediately schedule an appointment for 8am Tuesday morning. Cole arrived promptly at 8am on Tuesday and got straight to work. He kept me informed the entire time and was honest about his work and the costs. Their technology they use for invoicing was very prompt and easy to use. I was very impressed and didn’t feel ripped off at all. I’ll be using Bennett’s HVAC for all my future commercial and residential needs!
Robert Pass
2021-04
I called up Bennett's and spoke with Bridgette and she sent Cole out to my home within about 30 minutes because he happened to be in my area. Cole is very knowledgeable, professional, and didn't try to up sale me but rather just told me what was wrong and what my options were. I feel comfortable in telling you not to hesitate in using their services and I would say going forward I will only use them.
Levi Hoffman
2022-04
Our AC unit started blowing air, getting the indoor temperature above 80. We called Bennett’s and had a serviceman out the very next day. They diagnosed the problem quickly and explained everything to us clearly and intelligently. We were very happy with the quality of the maintenance visit and we plan to use Bennett again if we ever have another issue!Service: A/C system maintenance
C Motyka
2018-04
Dan and Cole did an excellent job. We had a furnace malfunction during the night (compressor sourcing too much current) and lost our heating. They came from across town on short notice to get us up and running again. I highly recommend Bennett's HVAC. We will be contacting them again when we switch over to propane later this year.
Brent Nelson
2020-04
Bennett HVAC provides top notch, honest service with little delay. Cole was thorough in inspecting the unit both the interior and exterior unit provided valuable suggestions for improving the overall efficiency of the system. The pricing was extremely reasonable when compared to other local companies as well. Overall, I’m extremely satisfied and will use this company again.
Kylee Shields
2021-04
The Bennetts are a family owned business that helped with my family's last house when our furnace went out in February a few years ago. They had a new unit put in faster than we expected. Bennetts are straight forward, thorough, and knowledgeable. We recently bought a foreclosure and they had to replace the air conditioner, furnace, humidifier, and clean the air ducts. They're very quick to respond and extremely nice. They also offer financing. If you need a maintenance done, a new unit, or any HVAC need, I highly recommend Bennett's HVAC.Services: HVAC system maintenance, A/C system maintenance, Heating system installation, Install thermostat, Install AC, Heating system maintenance, HVAC duct & vent cleaning
Ma G
2020-04
I had trouble with my AC unit I call Dan at Bennett's HVAC Services and he came out that evening. He had it up and running in no time and thank goodness.They were very friendly and pleasant very sweet boys they were. I will be calling them again if anything else comes up and for maintenance on my system. Thank you for fixing my AC. I definitely will be telling my friends and family. Very happy customer!!!
Jared Beeler
2022-04
I’ve been using Bennett’s for about 5 years for the installation of a HVAC system at one home, and service and maintenance on another home. Cole is usually the one that does the maintenance and he’s always professional, great communication, and most importantly someone I can trust.Service: Heating system maintenance
Stephanie Parcus
2022-04
Thank you for bringing quality HVAC service to our community! The guys who came out to my home were some of the most knowledge and professional I’ve ever worked with (and I’ve seen many HVAC professionals through my years working for an HVAC manufacturer)!!Of course they sell great products but they also provide great follow up service. My new go to for PM and repair! Thanks again!Service: A/C system maintenance
Lynn Webb
2020-04
I would highly recommend Bennett HVAC services. Cole and his team put in a new Trane furnace and air conditioner for us. They are polite, professional and clean. Everything was done in a timely manner. We just can’t say enough good things about themKeep up the great work,Dave and Lynn
Wanda Culvahouse
2022-04
On 9-11-2020 had a maintenance check and the young man told us we needed a new furnace, called his office to get a quote! Also spent quite a bit of time on c-phone for personal calls! We were not comfortable with the info he had given! Called someone else out 2 days later changed apart and was told the furnace should last for quite a long time! It is 10-11-2021 and it is still working fine! Would not recommend this business!! Name Jerry..ck #108 made out to Bennetts for $79.00 on 9-11 0r 10-11Service: Heating system maintenance
Linda Bottoms (Coltsgal)
2020-04
I was very pleased and satisfied with this company. Cole the technician was very nice and through all in all he did he also made sure that he always let me know what he was doing and also explained things very well. Nothing was done unless I agreed as to repairs . I was very satisfied on everything that was done. And would most definitely refer Bennett’s. I will use them again!!
Joe Watson
2020-04
Cole arrived on schedule to prepare our heating system for fall & winter. He explained what he was doing as he did his work. He also checked our air conditioning system. At all times he was very pleasant and answered our questions. Cole is very knowledgeable about heating and cooling systems. My wife and I are thankful that we found Cole. We highly recommend Cole to anyone needing heating /air conditioning work.Joe & Linda Watson
Jared Johnson
2021-04
Bennett’s HVAC were honest, reasonable, and offered provided quality service. His whole team is kind, timely, and easy to work with. Wouldn’t go with anybody else. I never even call for a second opinion. 100 percent trustworthy.
Abigail Groves
2018-04
I contacted Bennett's HVAC at 6:30 on a Monday night. Our AC had been out for about 6 hours and I thought we could fix it ourselves. Turns out it was a much bigger problem than we could handle. They arrived within 20 min and diagnosed the issue very quickly. Unfortunately they didn't have the part on hand, but assured me that would be back first thing in the morning to fix it. They kept their word and came back as soon as they got the part the next day. They where very professional, knowledgeable, and very reasonably priced! We will definitely be calling them again if we have any other issues!
Kenzie Kean
2020-04
Excellent customer service! We were worried about being able to have someone come out during the pandemic. They assured us they would be able to service our AC and furnace and followed all necessary health/safety protocols during this crazy time. They were also very quick and efficient! Very pleased!
Mary Sparks
2021-04
Bennett’s was recommended to me by a friend as my furnace was not working at all. I phoned Bennetts office and was greeted with a friendly and courteous staff member. She assured me she would return a call as soon as she spoke with the service team. She returned call in less time that she had stated that it might take. She informed me that Daniel Bennett would be here the next afternoon. Office staff phoned that he had finished his morning call early and would be willing to come at an earlier time then scheduled. Daniel knew my furnace wasn’t working and we were in a cold spell. I was grateful that he did come as promptly as he could. Daniel and his team arrived, gave me a very detailed explanation as to what the problem was. He explained very throughly each question I had ask him.Daniel stated he would give appraisal of all options I had, reviewed and emailed me by later that same day with my options. We discussed it further and settled with a replacement. Daniel and his team were over the top respectful, courteous, prompt and personable. I couldn’t have ask for a better service than I received from them. Never once seen a frown or irritated face even when they met with obstacles along the way. I had a new furnace put in about 12 years ago by another Heating service and had nothing but trouble with it from the beginning. They had improperly installed it. So having replaced many motherboards later Daniel had finally explained to me why I was having to replace them. Never once did Daniel talk the other installer down. Just stated the facts. With these facts in mind I see that I was taken advantage of by prior service company. This company installed a trane furnace that was never registered, improperly installed and were not even trane certified. In my experience I would say first and foremost if considering a service from anyone take Daniel’s advice and ask for certification. Greencastle Indiana doesn’t require a service contractor to be certified. Be very careful. I thought I was getting the best deal of my life only to find out I was taken advantage of. Summing up I would highly recommend Bennetts HVAC for all around good service. Furthermore stating stay away from Brickerts Heating and cooling.Service: Heating system installation
Tricia Edwards
2020-04
I have used Bennett’s for my personal home as well as my community I manage. Cole has always been professional, prompt and very knowledgeable. I would recommend them to anyone needing a reliable HVAC company!
Michael Goodrich
2021-04
Deceptive estimates....Your reply stated that you never provided an estimate. That is not accurate!Your office estimated a service call to my residence would be $75.00 and I agreed.The tech was prompt and courteous and only tested the input voltage. I was charged $100.00 to be informed of a lack of power, and therefore unable to check my furnace. I found the L1 lead from mydisconnect needed reset. Now tested my own circuits and will be looking to upgrade to a larger furnace. Which I will look for elsewhere.
Todd Buckley
2019-04
This is the company, and these are the guys......Our 15 year old Goodman, hanging in our crawl space, was shot. R.I.P.I called on the advice of a co-worker, and Mike showed up that day. Mike gave me a price, and 4 days later we're up and running.Every one of these guys were pro. Showed up when they said they would, and worked until the job was done, which, by the way, looks 100 times better that the old clunker that they replaced.Not only was the work top-notch, but it was nice to meet such a great group of guys.If you need an honest company, this is it.I asked about a maintenance plan for the equipment. I'll be following their advice, and having them out a few times a year to check on things - It'd be silly not to.....Finally, if you think I'm family or whatever, think again.I'm a happy customer tonight.I don't know a whole lot about HVAC, but I do know people.I hope you don't have to, but when you do, call Bennett's.....honest.....Todd B.Poland
Jake Wingler
2019-04
Dan Cole Mike and David installed our entire system for the Firearms store. The system is incredibly efficient and their follow up is like no one I have ever done business with before. I highly recommend them for your hvac needs
Joe Jones
2020-04
We called Bennett's out because our condenser gave up on life. Or so we thought. They showed up in less than 24 hours of our first contact. They diagnosed and repaired the failed part instead of taking advantage and selling us more expensive components or even a whole unit. While out at our home they were able to add in time to do a whole inspection and service on our HVAC system.They've earned a customer for life!
Susan Beeler
2020-04
We just had our fall checkup on our two yr old unit. As usual, the service was professional and efficient. Cole is friendly and knowledgeable.I’m so glad we have this company to depend on. It gives me peace of mind.I highly recommend these guys.
Earl Culbert
2021-04
From the initial communication to the service I received, it couldn't have been better. Bennett's HVAC service will continue to get all my future business. I would highly recommend this company to anyone in need of HVAC services.Services: HVAC system maintenance, A/C system repair
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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