4.6 (43)
4702 Southeastern Ave, Indianapolis, IN 46203
(317) 783-6929
lathropcontracting.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Monaldi
2024-03
Jeff Lathrop of Lathrop Contracting refused to honor his five year warranty for a roof that was installed in 2019 and refused to do in interior inspection of a leak that was noticed four years after installation. The leak was found when the bathroom ceiling began to decay. We would have never suspected a leak on a new roof. When we found the leak, we sent a picture to Mr. Lathrop and he came out on Oct 23, 2023 and inspected the exterior of the roof and refused to look in the attic where the picture was taken. After having several other roofing companies inspect the roof and quote the leak repair, we have found that this roof was not installed up to code, 905.2.1, sheathing requirements that require asphalt shingles to be fastened to solidly sheathed decks. Wood that was promised to be replaced during installation was either installed with large gaps or not installed at all. Several companies refused to repair the leak and recommended a total roof replacement after indentifying 5-7 other areas of concern. Inspections also revealed nail pops, low nailing patterns on shingles, and punctured shingles, allowing water intrusion. We paid for this roof in cash, not with insurance and believe that Mr. Lathrop did a poor roof installation, and refused to honor his word by working within his promised five-year warranty to repair damage. The business practices of Lathrop Contracting are unfair and unjust because he refuses to honor his word, and provides poor workmanship.
Admin Account
2020-05
The Roundpeg building was in need of a new roof and Lathrop Contracting went above and beyond with their work. The team was incredibly professional throughout the entire process. The overall service was great and we can't say enough nice things about the crew. We couldn't be happier with our new roof!
John Mills
2023-05
Jeff Lathrop is honest, fair priced and does excellent work. He replaced my roof 2 years ago with great work. Then I had major siding issue that has gone on for the past 13 years at my house. Jeff and his team did a great job. He replaced a whole side of my siding. It is over 25 years old and he was able to match the white to almost identical to what we had. It looks great and holds up in the wind.If you need a good honest contractor for home needs, Lathrop is the way to go. Reasonable price, excellent workmanship, honest and will tell you what he thinks works best.Services: Cracks, settlement, & leaks, General repairs & installation
JENNIFER DISHMAN
2023-05
We used Lathrop for a new roof, gutters and vents after a hail storm. They made the process very easy, doing their own inspection, then contacting my insurance to coordinate a meeting with them. They also facilitated the payments between me, Lathrop and my insurance. The job was a big one, but done in a very timely matter with efficiency. Quality very good and cleaned up after themselves very well. Scott was super easy to work with. Very clear in his explanations of needed repairs and again, taking care of communication with my insurance. Bottom line- I would recommend them and use them again.Services: Gutter repairs, Roof inspection, Roof installation, Attic venting installation
Savannah Weber
2023-05
I had some leaking around one of my windows and contacted Lathrop to come look at the house and quote the project. They were extremely responsive, identified the issue almost immediately, and were able to quote the job fast. Scott was responsive to any of my questions between signing the contract and the work actually being done. They gave me an accurate timeframe for the work to be done. The day of the work was done quickly, professionally, and they listened to any concerns I had. Would definitely use again!Service: Window repair
Stephen Applegate
2023-12
Predator that takes advantage of the elderly and will not give you a quote on your repair without knowing what your insurance is going to pay you. Has repeatedly visited properties and harassed customers trying to pass off subpar work.
Diana Pigeon
2023-05
Scott Lathrop was very professional. They did a roof inspection, but needed to wait for warmer weather to replace the roof. His office stayed in contact the whole time. His crew was very thorough in their work and clean up. Would definitely use again!Services: Roof inspection, Roof installation, Roof damage repair
Paulo Lopes
2021-05
I don’t typically write reviews, but felt compelled to after the experience we had with our roof replacement. I met with several roofing companies before making a final selection. We chose Lathrop for a number of reasons. Aside from being recommended to us by friends, their attention to detail in the sales process was hands down more comprehensive than others. My wife and I are planners, so we appreciated the steps Lathrop went through to educate, keep us informed and deliver a first class job. Our new roof was installed in one day, which was both remarkable to see and pleasing to experience, especially as it rained the day before and day after the installation. The installation crew did a magnificent job and were absolute pros.Service: Roof installation
patricia grove
2021-05
Don't search any longer, Lathrop Contracting did a fantastic job on my roof replacement and gutters. Scott and Jeff made this so easy for me. After waiting and interviewing companies for the right price and the RIGHT ATTITUDE to help me, I found LATHROP. So many compliments from neighbors on a job well done. These guys and this company are so super great at answering questions, explaining details and getting the job done right. Clean up was great.The crew was professional and polite. I have had no concerns and feel confident that if I did, Lathrop would assist. HIGHLY recommended!Services: Roof repair for storm & wind damage, Gutter installation, Roof installation
Scott Maitland
2021-05
Lathrop was fantastic! They were on time for every appointment, and completed the roof replacement all in one day.Scott Whitlock was very professional and took the time to explain the whole process and each option available.One thing I really appreciated was how well they tarped off the yard to make sure no debris or nails were left behind.Our new roof looks great! I would highly recommend them!Services: Roof inspection, Roof installation
Jim Bradburn
2023-06
Very professional company to work with. They replaced our soffits, gutter boards and gutters. Scott Whitlock kept us up date on all the steps and scheduling. We are extremely pleased with the results.Service: Gutter installation
Karen Foreman
2021-05
After quite a search for our new roof, meeting with many companies, we were delighted to meet with Scott and proceed forward with Lathrop, for a completely new roof. Without insurance replacement, many companies didn't seem interested, as cost could be held at a fair and reasonable rate. From start to finish, we are pleased with the product and services provided, and all has been completed within three weeks. Reasonable, no big promises, nice looking roof, what I was looking for.Service: Roof installation
mike gholson
2023-05
Scott and his team at Lathorp did a great job on our gutters and Chimney repair. I had a few people come out and tell me our Chimney just needed to be removed or completely rebuilt. Lathorp came out and said they could just repair it. They did a great job. It looks brand new. They were able to repair rotted fascia board and out gutters as well. Highly recommend and we'll use them again in the future!Services: Gutter installation, Masonry repair & maintenance
Brandi VanSchoyck
2019-05
A hail storm had caused quite a bit of damage to the home. Lathrop Contracting replaced the roof, put new siding and gutters on. Also, they fixed the garage door and the back door of the home. They did a great job. It turned out really nice. They were very good about staying on schedule. Scott Whitlock was great to communicate with throughout the process. Thanks for making it a good experience. Definitely would highly recommend.
Freddie Campbell
2023-05
Very professional and transparent in communication. Scott kept me updated with all jobs needing to be completed. Siding, gutter, and foundation repair all completed. Prices were fair and work was completed way ahead of schedule.Services: Gutter repairs, Masonry repair & maintenance
Shalbe Waire
2020-05
I’ve had Lathrop Contracting at my home twice this year; due to roof and siding wind damage. Each time they came, they were very professional and efficient. Jeff was and has been AMAZING! He and his team are friendly and trustworthy. I will continue to use Lathrop Contracting and recommend their services to anyone in need.
J
2020-05
Scott was very professional, worked with me throughout the whole project. Work was performed and was very professional, all the workers did a great job. Roof looks amazing, would definitely recommend Lathrop for anyone needing quality work done to there home.
Wayne Mietzner
2020-05
Extremely professional and knowledgeable crew. The crew had the roof replaced in about 4 and a half hours, working in high heat and humidity. Well Done. Matt, Scott, and Jeff very helpful throughout the entire job, communicating with us throughout the whole process, making sure everything was going smoothly. Will definitely use Lathrop Contracting in the future.
Patricia calloway
2023-05
If you want a company who doesn’t listen to your real problem and just pushes replacing your gutters when a simpler solution would’ve fixed it, then these dudes are perfect for you. Because that was my experience. And really poor communication from the estimator. He kept telling me they’d be there, having me hang around and then did not call to inform me of delays or that they were not going to show. Really bad and prolonged experience with these guys.Services: Gutter installation, General repairs & installation
Carolyn Valachovic-Monroe
2021-05
Wood siding was removed and vinyl siding added. If I could give this company ten stars I would. My house is beautiful now with the new siding and new gutters. My house was the ugly duckling that turned into a beautiful swan. Best customer service I have ever seen, fantastic communication, on time and these guys are hard workers and pay attention to the small details that make a difference. This company has my business for a future needs. I definitely went with the best and there are no regrets.Service: Gutter installation
Terra Rowley
2020-05
I was amazed by the excellent customer service we received starting with the quick response for a bid, working with the insurance adjustor, all the way to job completion. The work crew was incredibly efficient. We have a 4000 sq ft house. They arrived early in the morning and finished the job by sunset. We were impressed with the whole process and now have a quality roof.
Linda Bryant
2023-05
Vinyl siding was installed on an old wood sided building and it looks much better than before. Kept us informed every step of the way. I would definitely recommend them.
Richard Davis
2019-05
Lathrop has performed several jobs for us. Repairing the chimney and adding gutters at our new home. Repairing a significant problem at the front door of our former home that was a result of shoddy workmanship on the previous contractor. Also they have replaced our roof. I totally trust Jeff Lathrop and his people to perform the job and to offer suggestions to improve the original job.
Roberta Decker
2021-05
This is the third time I have used Lathrop Contracting for home projects. Lathrop replaced my roof and repaired a dormer when a tree fell on the house. This time, Lathrop replaced 80 year old wood siding on the dormers with James Hardie fiber cement siding and trim. Lathrop also replaced single pane windows and French doors with Pella simulated divided lite French patio doors and windows. I can trust that the project will be done right the first time with Lathrop. I posted before and after pictures of the dormers.
Joshua Reckelhoff
2020-05
They did the best job. My roof is better than it was when it was first put on. They used the best materials and really work with us through the whole process.
Auggie Settecasi
2019-05
Great company to work with. Scott Whitlock was always making sure things were going smooth. He made sure everyone stayed on schedule and a quality end product was delivered.
Zana R
2020-05
Competency; Reliability; Integrity... these are just a few of many good traits that I found in Lathrop Contracting Inc.which entice me to voluntarily write this review and say this:Once one has hired Lathrop Contracting Inc., one does not go back to mediocrity.
Tammy VanDeventer
2019-05
Needed a new roof in a short time before we put our home on the market. Lathrop got it done very timely and the staff was very friendly. Highly recommended.
Richard Cooper
2019-05
I called for an estimate he first tried to get me for $150 for an estimate then $75 for an estimate he said he wasn't going to give me an estimate unless he got $75 even though he was already looking at my place if I got $75 and estimate and I got 10 estimates a day $750 I wouldn't even have to roof if i got 750 a day it could be why he Drive's such a nice truck I cannot suggest this company to anybody there's too many companies that will do much better job for way less money
Andrea Munn
2021-05
I have never had to replace my roof and Jeff and Scott made the experience painless. They explained what needed to happen, answered my questions and did a wonderful job!
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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