4.6 (73)
5225 Emco Dr, Indianapolis, IN 46220
(317) 350-7663
porterroof.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jose Luis Romero
2023-07
We have a great experience working with Porter Roofing, they went above and beyond to make sure that we were satisfied with their work. Grant Sailors was my contact guy and he was very professional and right to the point.
Karen Rhodes
2023-10
I would recommend Porter roofing without any hesitation. We were selling our home and needed it replaced rather quickly. They were able to get it dine before we listed our house . The crew that came were fast efficient and cleaned up so well you wouldn't have known we had any work done !!!!!!!!! Very impressed. The people in the office I spoke to were very nice to deal with as well.
Molly Butters Hale
2023-08
When I first talked to Porter about a roof replacement for our rental property, they gave me excellent advice on the best insurance carrier and policy. I was able to switch policies and a couple years later, we had a storm that damaged the roof. Because we had the right policy in place, we got everything covered we needed done without any hassle. They have replaced a bunch of roofs in our neighborhood and every project is done really quickly with white glove clean up perfection. I know when the time comes for our home roof replacement, it'll be an easy call to Porter to schedule the job and the rest will be taken care of. They are a real pleasure to work with!Service: Roof repair for storm & wind damage
Gary Jones
2023-08
Taylor came to my door one evening and ask if he could look at our roof for any possible hail damage. One of the best visitors I've ever had! Between him and the adjuster who showed up the next day,the ball was rolling.Taylor told me when to expect the workers. At 7:00 a.m. the morning the work started there were 12 workers, which included two females, and they looked like they were attacking my house! I worked in the construction industry for 47 years and I've seen a lot of roofers at work from time to time but I've never seen a crew that were more organized and a skilled as these people were. Taylor said they were good at what they did but I had no idea it would go as well as it did. Your company is a top-notch outfit as far as I'm concerned and Taylor is a very nice man and he knows his line of work very well!The gutter man and his wife showed up two days later and it was more of the same. A very professional job was done by all. I really appreciate how everything was handled without a hitch!Thank you very much!Gary JonesServices: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair, Roof installation
Mike Stubbs
2023-08
From start to finish they guys did an amazing job. Grant knocked on my door and had a very helpful and pleasant conversation with me not pushy at alI knew these guys would do a great job. Chase then promptly followed up and we’re able to get the job scheduled in a timeline that fit in with some of the other projects I had going on. Due to weather issues we had to delay my project by a day but I was informed promptly and they were able to get out the next two days and knock it out. I highly recommend working with this team for you next roofing project.Service: Roof repair for storm & wind damage
Aaron Carpenter
2023-07
Working with Chase Benslay at Porter was great. He made choices very clear to me as someone not familiar with roofing by providing context and recommendations. Working with Porter meant getting consistent and quality communication. The scope of the project clearly defined, their team working hard to get insurance to work with us, and they executed a quality job in a quick manner. I couldn't recommend working with Chase and Porter more.Services: Paint indoors, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair
Dennis Beard
2023-08
The owner, Jesse, was heavily involved from start to finish during our process and answered any questions or concerns we had immediately. The work was done timely and quickly, and we love our new roof, gutters, and garage doors! I've recommended them to many friends and family members and will continue to do so!
RJ Raab
2023-08
I had a great experience working with Porter Roofing on a full roof and gutter replacement after hail damage. Grant Saylor was excellent to work with and very professional throughout the entire process. I would utilize their services again in the future.Services: Gutter installation, Roof installation
Konstantinos Mazarakis
2023-08
I would strongly advise against utilizing the services of Porter Roofing for any purpose. My personal experience with the company was highly unsatisfactory. During the installation of a new roof in my residence, the workers from Porter Roofing caused significant damage to both my AC lines and AC unit. However, when confronted with the issue, they adamantly refused to take responsibility for the damages and denied any obligation to compensate me for the repairs.What aggravated the situation even further was the prolonged period of uncertainty that followed. I was left waiting for five days as Porter Roofing deliberated whether or not they would assume financial responsibility for the damages caused by their workers. This prolonged delay demonstrated a lack of professionalism and a disregard for customer satisfaction.Given these circumstances, I strongly caution against engaging the services of Porter Roofing. Their negligence in damaging my AC system, coupled with their subsequent denial of liability and extended delay in resolving the matter, indicate a company that lacks integrity and fails to prioritize customer well-being.Service: Roof installation
Jeff DeBolt
2023-05
I don't typically enjoy door to door encounters, however this one came with a new roof. Jack, from Porter, was going around door to door in my area, with date information about a specific storm that brought hail to the area. He asked us if we would want him to take a look at our roof to see if there was any hail damage that we might use as a reason to have the insurance company fund a new roof. He discovered that our roof was badly damaged from hail and with pure enthusiasm, he told me he was sure he could get us a new roof. Within minutes he was leading a call with my insurance adjuster with all of the information he needed. Meanwhile, he coached me through my minimal talking points to make this as easy as possible for me. In the end, I was impressed with Jack and the Porter team from my first impression down to the final inspection after our installation. Our roof, gutters, and house look amazing!On a personal note, my son died from cancer between the time that we answered the knock on our door and the day that the roof was installed. Jack was one of the most empathetic individuals my wife and I have honestly ever met. Jack and the Porter team showed us so much patience and care allowing us to move the install date a couple of different times. This team is A++ and I would personally run across the desert in the middle of summer if Jack needed me to.Services: Gutter repairs, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair
Angie Turner
2023-05
I appreciated the service from Porter from the initial communication with Jamie. We had previous companies check our roof but Jamie made me feel confident he would be on our side if our insurance would initially not want to cover the roof repair. Porter/Jamie came and took a ton of pictures and was there also when our insurance representative was on site to take pictures and assess. Throughout this process Jamie was very responsive and helped with all of our questions. Once our roof was approved Jamie was helpful with the payment questions and also with the scheduling of the new roof. On the day of the new roof the crew was very respectful with our landscape and decorations. They were moved so as not to have any damage. I also saw Jamie come to the house of the day of the new roof install to verify everything was going well. The roof looks amazing and the roof install crew did a fantastic job of cleaning up after the messy roof. I cannot say anything but positive things about this whole process with Porter Roofing. I would 100% recommend Porter for a new roof process!!!!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Stephanie Hannah
2023-05
A neighbor referred me to Porter Roofing, as many folks around us had recent hail damage. Grant came out promptly and confirmed I had damage to my roof. First, Grant is a super nice and friendly guy. Second, he/Porter were persistent with my insurance company's adjuster, who was not adequately responsive. Third, the insurance company gave about a one-month deadline for the new roof to be completed, and Porter made it happen. Finally, I recommended Grant and Porter Roofing to other neighbors because they were great to work with.Service: Roof repair
Karen Kovacik
2023-05
Jack Anderson of Porter is a marvel. He advocated with my insurance company after my house (roof, skylights, gutters) suffered storm damage, and all that was covered. He then served as essentially a contractor for the work through the nine-month process. He’s communicative, friendly, knowledgeable, and professional. I recommend Porter highly!Services: Skylight repair, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Skylight installation, Roof installation
Michael Meares
2022-05
We had a tree come down on our roof and Porter Roofing was recommended to us by a friend. Jesse was extremely easy to work with and helped us navigate through filing our insurance claim. He came out to meet with the insurance inspector before hand. They did a great job replacing our roof and it looks fantastic! Since we were doing the roof, we decided to go ahead and upgrade to new gutters, which they took care of as well. Excellent company to work with!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation
Ted Somerville
2023-05
I had a new roof installed on my house by a company that was unfortunately rather careless on their job, so I called in Chase to do an inspection, and I was very pleased with what a thorough and professional job he did at documenting all of the issues and producing a report with ample photos and captions to provide as evidence. I highly recommend him and his company for roofing work because it is obvious that he takes pride in his work.
Lauren Corrado
2023-05
Porter Roofing is the best! Specifically, Jack Anderson is wonderful to work with. The team is responsive, professional, and they provide quality work. We will absolutely work with them again.Services: Gutter installation, Roof installation
Jessica Fiscus
2021-05
When I reached out to Porter roofing for an estimate, they were very quick to respond and get the inspection of the roof scheduled. I had already been told by another roofing company that insurance would not pay for any part of a new roof. After an inspection, Jesse told me otherwise, and explained everything about the process of working with insurance. He helped with every step of this and communicated with insurance and myself throughout the entire process. Overall, a very professional and efficient company to work with. Zach was also great to work with. He managed the project of replacing my entire roof/detached garage. They completed the work in one day and cleaned up everything very well. I would highly recommend them for any work you’re considering. So happy I went with them!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair
Nameless Man
2024-04
You cannot put your business cards in my mailbox. The post office will now charge you for doing that
John Wantz
2023-05
Jack Anderson was the person in charge of updating my roof, siding, and gutters. Very satisfied with the end result and his willingness to work with me to get exactly what I wanted. I would recommend Porter Roofing and him anytime.Services: Skylight repair, Gutter installation, Roof installation
Sandra Davis
2023-05
From the moment I called Porter Roofing they were on the spot. Ian Pomfret was professional and stayed in communication with my insurance company until the roof was completely done. I highly recommend Porter Roofing if you're looking for a new roof or gutters. 5 starsServices: Gutter installation, Roof inspection, Roof installation
josh Goldman
2023-05
Personnel and services from Porter Roofing and Restoration LLC were great from the very start. Ian was extremely responsive, helpful, and professional during the entire process. We got the roof, gutters, and siding work approved and Ian and Brian did most of the heavy lifting over a 5 month process working with our insurance company (who were quite difficult to get ahold of and work with). They were very patient and helpful the entire time. HIGHLY recommend Porter Roofing and Restoration LLC, get ahold of them and ask for Ian at 317-350-ROOF!Services: Gutter installation, Roof installation
MQMusic1
2023-05
My roof had significant hail damage and Porter Roofing & Restoration took care of the entire project with absolutely perfect results. They did great work, were very careful and took care of the whole thing without me having to really get involved at all. I was pleasantly surprised at how convenient the entire process was. Kudos to this company!Services: Gutter installation, Roof installation
Bill Honey
2022-05
We used Porter to replace our roof that had been damaged by wind and hail. Ian and his crew did an amazing job! Throughout the entire process, from the initial consultation to the final cleanup, Ian was available, accessible, and right on point. Very thorough and professional. I highly recommend!Services: Roof inspection, Roof repair, Roof installation
Michele Schultz
2021-05
Refreshing experience in every way!! Highly recommend this company if you are looking for the way business and customer service should be run! Additionally, they carry some absolutely gorgeous shingles in varying shades that are just a little more unique, with a long and established history.Chase and Hugo and their team were responsive and patient with all requests. The customers vision was always their end goal. They had a lot of work to do with roof replacement and multiple skylight glass to replace. They were honest in their assessment and recommendations that the gutters did not need to be fully replaced given their condition. I felt the money spent between the Insurance coverage and our out of pocket was spent as though it was out of their own. The result was a higher quality shingle and overall improved look to our home. We could not be happier!Services: Skylight repair, Gutter installation, Roof installation
Kyle Gatesy
2021-05
I highly recommend Jesse Porter for your roof/gutter installation needs. Jesse was extremely responsive and answered all questions that I had in peraon and through text/phone. I had no experience on how to work with my insurance company and adjustors and Jesse walked me through the process. He completed my roof/gutter installation in 1 day!Services: Gutter repairs, Skylight repair, Gutter installation, Roof inspection, Roof repair, Skylight installation, Roof installation
Sarah Mahaffa
2023-05
Jack and the team at Porter Roofing were great to work with. They worked with our insurance and made everything seamless for us. We would definitely use them again.Services: Roof repair for storm & wind damage, Roof installation
Jen Gluff
2022-05
We worked with Ian with Porter Roofing and Restoration to have our roof replaced after a hail storm. Ian was great to work with, followed up as needed and kept us updated the day of installation. I would highly recommend this local roofing company.
Johnny Valencia
2022-05
We contacted Ian @ porter roofing after we had our roof damaged by hail & wind damage.Ian worked very quick with my insurance to get us a new roof. Very impressed with Porter Roofing will highly recommend if you are looking for a new roof.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation
Michelle Bailey
2022-05
Porter Roofing was very responsive and had someone out to evaluate my roof the same day as my inquiry. They were able to quickly fix my roof and was able to alert me to an issue I was unaware of and gave me a plan of action which was quickly handled as well. I would recommend their services.Services: Roof inspection, Roof repair
Shad Baker
2022-05
Very professional! Dylan inspected our roof and observed wind and hail damage. He met our insurance adjuster onsite and made sure they noted all the damage he identified. The adjuster agreed and we now have a new roof:) The crew was ontime and finished the project in one day. We will be recommending Porter to our family and friends.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Monday | 9 AM-7 PM |
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Tuesday | 9 AM-7 PM |
Wednesday | 9 AM-7 PM |
Thursday | 9 AM-7 PM |
Friday | 9 AM-7 PM |
Saturday | 11 AM-5 PM |
Sunday | Closed |
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