Restoration Builders of Indiana

N McD

2022-05

Matt Frederick with Restoration Builders is the man to speak to regarding your roofing needs. Fantastic gentleman and very responsive. Eager to take care of any additional needs after completion of the roof replacement.After the roof replacement, we encountered an unprecedented hail storm. Matt was out the very next morning to double check the new roof was sill intact. It took no damage from the nearly softball sized hail. Trust Matt, he's your guy!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Kyle

2023-10

Had Corey Kiger come to my home to look at wind damage from a tree. He was kind and seemed knowledgeable. After some time he wrote me up a quote to do the repair. I had him come back and walk through with my insurance adjuster. He even took a piece of my siding to get started on matching it for the repair. After it had been awhile and I followed up with him to see how things were going with my insurance company on negotiating the cost of the repairs. He told me to be patient the process with insurance could take awhile. After even more time I contacted my insurance company to learn that they had not received anything from him. I attempted to contact him numerous times via email and phone calls but received no response. Totally wild to get ghosted after all that time and work. Do not waste your time, they will waste yours.

Sabrina Hodge

2023-06

Stay clear of this company!! They make promises then deliver subpar services and never respond. We had a new roof and gutters installed and they ripped the siding off our house were water damage/animal issues have happened. I reached out numerous times about repairs needing to be made and inspections to come check the work. They won’t come fix them, they just send threats. We are documenting everything, you do not want to go through this. All the employees that finally started to help us have left the company in the last 1.5 years because this place is backwards.Services: Roofing, Gutter installation, Roof installation

Robert Gajewski

2021-05

We chose Elbert for both roofing & siding replacement after storm damage. They were actually recommended by our insurance company, and we thought there would be fewer hassles getting the jobs done within budget. Elbert did not disappoint, & we felt like we got more than what we bargained for. The workmanship & quality of materials was excellent. Representative Matthew Frederick was great to work with too... Very much in tune with our choices & expectations. I'd use Elbert again & again should my home remain in the path of hail storms, but we should be set for decades now.Services: Gutter repairs, Roof installation

krista tarak

2021-05

Elbert Construction came out to repair my roof after discovering a leak.Everyone I worked with was very knowledgeable, helpful, and professional throughout the whole process. They did such a good job that I had them return to replace a sliding patio door for me as well. I would highly recommend using them!Services: General door installation, Roof repair for storm & wind damage, Roof inspection, Roof repair

bonita montgomery

2023-05

Elbert Roofing did a great job on my roof repair. They were prompt, courteous, and cleaned up after themselves. I recommend them to everyone who has a roof problem!Service: Roof repair

Audrey Suiters

2021-05

Elbert came out to inspect our roof, and were very honest. We were told there was storm damage in our area. Elbert did a full inspection and told us our roof was in great shape with no damage. We will definitely use Elbert in the future based on our first impression of them.Service: Roof inspection

Brent Stocksdale

2023-05

John Benson inspected a series of roofs in a condominium complex for me. He was very thorough, and professional. The information he provided helped to secure funds from an insurance claim. The claims adjuster was very complementary of John’s professionalism. I highly recommend Restoration BuildersService: Roof inspection

Kim Purciful

2021-05

We were very satisfied with the roof installation. It was completed in two days and looks fantastic. All of our concerns were addressed and the customer service by Don Harr and Monique was amazing. They were very patient while waiting for our mortgage company to release the funds also.Services: Roof inspection, Roof installation

Dave Hensley

2021-05

Steve and Elbert worked directly with my insurance company and made my roof replacement easy as can be. Steve was very knowledgeable and the installers were efficient and did a fantastic job. I would highly recommend them!Service: Roof installation

Jason Holt

2023-05

Billy W. from Restoration Builders of Indiana was GREAT. He provided thorough inspections of my homes roof and gutters. He facilitated the replacement of the damaged items. I am VERY pleased with the work completed and the communication that took place during all phases. Thank you RBI!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof damage repair

Kraegan Graves

2021-05

Do not recommend. Booked them in June, they didn't come out to start the job until October. We understood it was a busy summer, and would be acceptable if the job was completed properly, but it wasn't. And, we're not convinced we weren't simply forgotten or left off a list, as we had to follow up multiple times. We've discovered multiple screws missing from the new gutters, some laying on the ground around our house, some just never installed where its clear screws should be. We've had water leaks and icicle issues because of this. They finally came to fix it within the last week, so we're hopeful the issue is over. We are given a discount on future roofing needs, but after our experience, we're going to spend the extra money and go with another crew. We also did not receive the gutter guards that we picked out. We were told we weren't charged for them, and they didn't show up on our estimate, so no loss other than we were certain per our initial consultation that they were included. Ultimately, our final total kept going up... from 9k to 11k to just under 13k and we're pretty upset that we received such poor work for such an expensive, lengthy process. The only pro was that they had an employee in our neighborhood who would be upfront with us and help us in emergency situations (like our original gutters falling off while we waited months for new ones), but he no longer works there. Worth mentioning that the staff they sent out all seemed nice. I don't think this was an intentional mess, but it was still a mess. Seems other customers are happy, but this is one of the worst experiences we've had since moving to Indy and buying a house.Services: Gutter repairs, Gutter installation, Roof repair, Roof installation

Star Rose

2021-05

The roofing job was perfect. Good job. Unfortunately one or more of the employees made marks on our vinyl siding in multiple places. Their attempts to remove the marks only enlarged the problem areas. It was very difficult... very difficult... getting them to accept ownership of the problem... and finally getting it resolved. It involved a good bit of manual labor for them to get the siding looking like it did before they started. That eventually happened, but the experience was a real pain. Had no problem arisen of their making I could have rated them 5 stars. I would not use them again. I am super-glad I had not paid the final amount owed until the job was satisfactorily completed.Service: Roof installation

Michael Chenoweth

2021-05

Elbert installed a TPO roof on our flat-roofed house. The work was done promptly, on schedule, and seems to have been completed in a professional manner. They replaced two skylights in the process and we are very pleased with their work.Services: Skylight installation, Roof installation

Cool Luke

2021-05

Elbert installed a roof for on my mother's home. They were referred to us by a friend. They installed the roof in 1 day and it looks great. They were very professional from start to finish. Thanks Elbert!Service: Roof installation

John Ward

2021-05

Lonnie Elie was my contact at Elbert. He is very professional, an excellent communicator, and he did an awesome job negotiating with my Insurance company. Highly recommend him and Elbert. Very satisfied with the work.Services: Gutter installation, Skylight installation, Roof installation

Scott Watkins

2021-05

Have known the folks at Elbert for many years! After having been in the Industry many years, I could not figure out a leak on my home! They were responsive, helped me figure out the problem (which I was able to repair)!The experience was so great - I work with them often now on problems I can’t figure out!Service: Skylight repair

Kelly Milburn

2022-05

Tracy Heine came and did a full inspection after a hail storm. She was honest and descriptive of the findings. Went out of her way to make sure she was a available to meet the insurance inspector. Would definitely use again!! Thanks! Tracy!!Service: Roof inspection

Kassidi Smalley

2021-05

As a first time home owner, I had no idea what to expect. Elbert Constructions team made the whole process a lot easier than I thought it could be. I would use them again, if I need any other work done on my home.Services: General door installation, Roof installation, Window repair

Adam Shaffer

2021-05

We have used Elbert twice now for our gutter or roofing needs, and have had great experiences in both situations.Services: Gutter repairs, Gutter installation

Louis Robertson

2022-05

I was very impressed with the professional experience with the gentleman and his ability to explain to me the things I wasn't aware of and look forward to doing business with a company that I feel I can trust and would refer Billy to any of my friends and family in the future

Lauren Petit

2022-05

Cameron was very knowledgable and easy to work with! I am very happy with the service I received!

Jon Hammond

2023-05

Would be higher but evaluator came out over a week ago and have not heard from them since with their estimate

Marilyn Kleber

2021-05

The roof damage was the result of a storm! We were very please with the repair and timing!Service: Roof repair

Vivan DAVIS

2021-05

Awesome experience and my contact person she was Awesome give her an increase in pay Thank you T!!!!Service: Roof repair for storm & wind damage

Genevieve Phillips

2022-05

Joel was amazing and arrived in a timely manner.

Carrie Smidt

2021-05

The Elbert team was great to work with!Services: Window installation, Roof repair for storm & wind damage, Roof inspection, Roof installation