Stay Dry Roofing

Cynthia Nelson

2020-04

Update....... 11/7/19 They are charging for things they didn't do and the insurance company did not pay. They have creepy scammers (an attorney office said they couldn't help me because these aren't real debt collectors calling me) calling and texting. They have not adjusted their bill to reflect items done by the gutter company or the "high roof" and dumpster load charges. Ongoing headache. Money appears to be their prime objective, not customer service. I also have not gotten my Starbucks gift card. Not only does the email say I will get one, but Carl Smith told me he would send one and hasn't. Maybe you only get one if they like your review???Be careful!!! First they wanted me to pay for the job the day before they began, I said, "no". Once the roof was done and it rained I had a leak because they did not put on new flashing, as they said they would. After many attempts to speak with someone, I called the main office and was told they would call to set up a time when I could be here, to come and replace the old flashing on the patio overhang with new. I was out of town for two weeks and when I returned they had apparently done the "work" without my being here or aware that they were on my property in my absence. The pictures below are what they did. Awful! They slapped pieces together and put lots of silicone on top (and missed one section altogether). The wood was not primed or painted and now I am hiring someone else to repair their 'efforts'. Their final bill just arrived and it is quite a bit more than the insurance paid (I was told my cost would be what the insurance company paid) and included gutter work which they did not do (I hired a gutter company for that portion of the job). I would not recommend this company as it was extremely difficult to communicate with them at every juncture and I do not find them to be honest.

Katherine Dickey

2023-06

I hired Stay Dry Roofing for roof installation and gutter installation in April. I had sourced a handful of quotes for the project and Stay Dry offered the most competitive pricing. They were also able to schedule the project within one-two weeks of the estimate. For the duration of the project I worked with Jeremy, Andrew and Edgar. All three were professional, responsive and candid.My home had a metal roof that had been improperly installed and was in need of a tear-off and replacement. Similarly, the gutters were in bad shape and needed to be replaced. I opted for asphalt shingles and a covered gutter system.The roof was replaced in a day. The crew was phenomenal! They did a job excellent cleaning up—not a single nail was left behind.The gutters took a little longer. They were waiting on materials to ship. There was a miscommunication with scheduling but the situation was rectified quickly and professionally.Installation was completed in a day. The crew had to come back a few days later to install the gutter guards as they were out of stock when the other materials came in. The finished product is phenomenal.Overall, I am very happy with the quality of work provided by Stay Dry Roofing and their crews. I highly recommend their services.Services: Gutter installation, Roof installation

Whitney Childress

2023-04

This is an updated review: It took a while to get here but our project was completed the way it was originally described to me. Staffing changes and some communication issues had our very simple gutter repair fall through the cracks. I'm very appreciative that Dan reached out and spent time listening to my frustrations and then quickly resolved the issues I had with the service we had received. I definitely felt like I had stepped into another situation where we had hired a company that was just going to take our money and not care about the quality of the work completed (I have a long list at this point in homeownership . . . ) However, Dan spoke to this exact problem with the industry and talked about making sure that Stay Dry Roofing was true to their word when working with customers. I feel comfortable recommending them to others, and I'm happy with the work that was completed on our home.Service: Gutter repairs

Stephanie Summerlin

2022-04

We recently had the roof on our home in Indpls. replaced. As many have mentioned, Josh is a pleasure to work with. He and his roofing crew were always on time (to the minute – 8:00 am) and delivered on every thing that was promised in the sales pitch. Stay Dry Roofing even went above and beyond to take extra care of our home near 46204 and had his guys work with me to repair some rotten wood / soffit that needed replacing. The people at Stay Dry Roofing in Indianapolis are professional and do great roofing work. I highly recommend for replacements or repairsServices: Roof inspection, Roof repair, Roof installation

Bob Mahl

2020-04

Nicole was professional from beginning to end. She helped coordinate info with our insurance company and made sure we were satisfied with all our choices and understood all details. The roofing crew did a great job and left our home and property in great shape. We have recommended and will continue to recommend Stay Dry Roofing.

Elizabeth Eaton

2022-04

If you are looking for an honest and fair-priced roofer in the Indianapolis area, this is the roofing company for you!! Josh came over and did a roof inspection of the areas I needed to repair, he provided me with an honest inspection after that. Part of my roof's flashing could be repaired with a simple fix, rather than repairing the entire system as others had quoted me for several thousands of dollars. Stay Dry Roofing was upfront and they saved me a ton of money. I can say with confidence if I have any future roofing problems, this is the Indy Roof Company I will call for roof replacements or roof repairs.

John Ingoldsby

2020-04

The entire process was relatively painless. Caleb came to our door and asked if he could check our roof for hail damage. We allowed him to do so and sure enough we had many instances of hail damage. He then filed a claim with our insurance company. The next day he met the claims adjuster at our house. There was some waiting involved as we have about a 6 square flat tarred roof on the dormer in the rear of the house and insurance was hesitant to cover that portion. We wanted that replaced so we kicked in and the deal was done.Stay Dry brought in an excellent crew and they did an outstanding job in one day! The roof looks fantastic. Thanks, Stay Dry!

Random Thoughts

2020-04

From a small repair to a complete replacement you won't find anyone any better than Stay Dry Roofing. Everyone from the front office to Scott that came out and helped me with the estimate and with the insurance company I was treated as if I were their only customer. The workers that came out where exceptional and cleaned up as if they were never there. I highly recommend Stay Dry Roofing for your roofing needs. When it came to price they were right on with everyone else. Thing is there ratings hands down beat the competition. 5 star rating!

Samuel Walker

2017-04

Stay Dry Roofing was able to replace my roof at a very affordable rate. They worked well with me and my insurance company on getting my roof replaced quickly and were able to get the job done with my only out of pocket expense being my deductible. I would recommend Stay Dry Roofing for anyone looking to get their roof replaced especially if you are having an insurance claim.Stay Dry Roofing was able to come out and quote the job shortly after I called them following the storm damage. They were then able to match my new roof color with that of my old roof. The job was complete in less than 48 hours, and they made sure to clean up the job site thoroughly before they left. They catered to my needs and schedule when working with me, and should I know someone that needs their roof replaced I will recommend Stay Dry Roofing!

Keone Aganon

2022-04

To make a long story short, there was severe hail damage near 46256 in Indianapolis. We hunkered down in our house knowing we would need to replace the roof and insurance would hopefully cover it. Stay Dry Roofing had the best roofing estimate and price (we got quotes from two other companies) and was able to replace our roof 2.5 days after I got back in touch with Stay Dry.

Jenna Temeka

2021-04

Our new roof and gutters looks amazing! Stay Dry Roofing did an outstanding job after the big storm came through in April. Being new homeowners we didn 't know everything about the process but Josh helped us with every question we had. Would highly recommend!

Sabrina Graves

2020-04

I chose Stay Dry Roofing because of the great reviews I read. They came out last Friday to fix a small area of my roof. Now, a week later, it's still not finished. And the contractor, doesn't seem sure about finishing my repair. It's really frustrating. The part the roofers fixed looks nice, which is why I gave 2 stars. But it still needs to be finished.My biggest complaint is the lack of communication. The contractor, Corey, only texts. It's is nice to have everything in writing, but responses are hours or days apart. The workers come and go without saying anything. So are they coming back or done for the day? Who knows. We've agreed that hiring Stay Dry was our second biggest mistake in life. (First was buying a Kirby vacuum)

Tim Tim

2017-04

The folks at Stay Dry Roofing came by my house and performed a free inspection. They found damage and I submitted a claim to my insurance company. I had Stay Dry Roofing perform the work for me and have been very pleased with the results. They did a very good job of cleaning up when they were done. The work was completed as scheduled and I had a new roof in a little over a day. Josh was very helpful and made sure everything went smoothly.Also, the shingles have a 50 year warranty (I won't be alive to see if they hold up that long) and a five year warranty on their labor.

Jennifer Allison

2019-04

Very happy with the work that Stay Dry Roofing did. Josh Timberlake was our roofing rep from Stay Dry roofing and he was great to work with. He was involved from start to finish making sure we were and are taken care of. Stay Dry is a great reputable company to deal with and they do really care about their customers. Thank you Josh Timberlake and Josh and his roofing crew for a great looking roof and good quality work. Thank you Stay Dry for taking great care of our home and for going above and beyond to help make this happen. I would definitely recommend Stay Dry Roofing to anyone who needs a new roof!

Mike Bruins

2020-04

I'm conflicted about my review of our local (Chesterfield, MO) Stay-Dry service. On the one hand, Stay-Dry was the only company out of 4-5 different contractors that bid on our project who recommended that we have our insurance company come out an assess our roof for hail damage (which we eventually received coverage for). That saved us thousands of dollars, and we're very thankful for their recommendation and knowledge of the process! However, getting our work completed (reshingling and gutter replacement) was really a hassle. The roof replacement happened quickly, and even though there was a small accident during the work (worker fell through the rafters and also through our bedroom ceiling. He was unharmed, thank goodness.) everything was completed to our satisfaction. The gutter replacement, however, was the biggest challenge. Our original Stay-Dry rep either quit or was fired after the roof replacement was complete, and there was no follow up from another rep after that point. It took us about a month to track down our regional rep - and I actually had to contact an out of state rep to help me with that! Stay-Dry's corporate customer service team was really of little help. Once I finally spoke to our regional rep, we scheduled our gutter replacement....and the replacement team never showed up on the scheduled date. We did end up rescheduling and the team did show up this time, and they did good work. So in conclusion, I guess this is a mixed review. The actual work performed and knowledge displayed by Stay Dry was pretty good. The customer service provided, however, was lacking. Hopefully our experience isn't typical.

CHERYL DIRR

2019-04

Highly satisfied with the work from Stay Dry Roofing....pleasure to meet and work with Cameron and his excellent team! The roof, downspout and guttering was completed in a very timely fashion from beginning to end - very happy with the results! Stay Dry Roofing will be recommended to any of our family or friends who may need the services they provide.

Lucy Brennan

2020-04

I cannot tell you how delighted I am with my experience with Stay Dry! This is not my first rodeo. Previous roofers left a mess in my yard and driveway full of nails. NOT these guys! From the start, the salesperson (Caleb) was ultra responsive to every question and led me thru the entire process. The roofers were meticulous in their workmanship. I watched them working and they paid special attention to every detail. They cleaned up after themselves - you couldn't even tell they had been here except I had this shiny new roof! I was VERY impressed!

Rick Arenstein

2020-04

Corey Casper was very professional and still cannot believe they completed job in one day, leaving the yard very clean.Stay Dry was able to give us the larger gutters, for same pricing, making the house look brand new from the street. He was able to communicate well with the insurance adjuster, allowing the job to be covered under our home policy also. Overall, a job well done.

Joe Snyder

2017-04

I had a leaking roof a few weeks ago and called Stay Dry because they were close to downtown Indianapolis. Hiring a roofing company wasn't on my top priority as I was just trying to find a person who could fix it fast. I was referred to them from a friend and boy am I glad I called. they found the leak and fixed it in 15 minutes with no charge! What other roofing company in Indiana does this I cant think of one. - Thanks for coming out when you said you would and fixing my leak. I really appreciate this level of service

Jason Reed

2018-04

I had some leaking from my roof and called Stay Dry Roofing. I was really stressed about getting a new roof. To my surprise, they made it a great experience. They were so professional, reasonable, and attentive. I couldn't have asked for anymore from any business. Thank you Stay Dry Roofing. I will def recommend you to anyone who needs work done! 2 THUMBS UP!!!!!

Luz Houle

2021-04

Kevin was such a pleasure to work with. A new roof and gutters are never easy to handle with the insurance company and Kevin dealt with them and helped us completely on the roof replacement in Indianapolis. He has done a couple of roofs for us and he still delivers great service!

Roberta Olive

2021-04

Cameron and his team are fantastic. He replaced the gutters on our home. He does what he says when he says, and with excellent quality at a reasonable price. I will use his services again when needed. I enthusiastically recommend this roofing company near Indianapolis.

Joanetta Hendel

2018-04

I can definitely recommend Stay Dry Roofing! Every single person I interacted with went out of their way to help get my siding and roof restored. They did an amazing job - every single one of them. Their professionalism and integrity was outstanding. I can't say enough good about them.

Beverly Thro

2019-04

Hampton Young was professional and went above and beyond. Curt on the other hand, did not supervise till the end and some small problems accured after the roofers left. Nails in garage, downspout elbow gone, dump truck caused large crack in driveway...Gutter still needs replacing on original damage claim.Hampton returned at 630 pm after I called him about this and as I expected He did all humanly possible. Great job Hampton. The roofers did a good job and I like the roof.Today is 10-30-18 still waiting on gutter andCredit for large crack on right side at top of driveway. I bought the 2 elbows for gutters that disappeared...waiting on bill adjustment,No longer want the gutter so remove from bill...

Liz Hatfield

2020-04

Quality materials and no hidden costs for roof replacement, siding replacement as well as gutter replacement with downspouts. The contractor crews were polite, considerate, with expert install and repair services. They cleaned constantly during the process, Bonus! I cannot thank them enough for making my ugly home beautiful!

Matt P

2017-04

I recently discovered a leak in my roof. I put a call into Stay Dry Roofing, a roofing contractor out of Indianapolis. I had a great experience! They immediately came out, inspected my roof. They walked me through the entire process. They pointed out some store damage I had. The install went great!

Julia Burton

2023-04

Used you a few years back did roof gutters down spouts and window wrap. I had to call you back once did a great job responded quickly finished on time it's was also in February you worked with ins co. I never had a problem with them

Clifton Brown

2021-04

Stay dry roofing did a great job with my roof! They were fast, professional, personable!! I would use them again, but the work they did.... It looks like I will not have to need roof work for decades. Great work!Service: Roof installation

Rey Delarosa

2022-04

Kevin. was very professional with his inspection he went up and beyond on what was expected. I felt very secure with his evaluation , and the best part was the one call and was a next day appointment. I pray that I don't need any repairs but I promise you that if I do Kevin will be the only person I will contact. thank you sincerely again KEVIN.Service: Roof inspection

Steven Pollack

2018-04

I had storm damage about six months ago. I was unfortunate in that I chose to work with Stay Dry. They talked a good story but they don't deliver. They make promises but don't follow through. Just the latest in a long string of disappointment with them - They told me 4 weeks ago that the job would be done - completely finished in 2-3 weeks. I waited 3 weeks and one day to call since I had heard nothing since they made that firm commitment to me. When they called me back a day later it was to tell me that it would be one more week to get a drawing of the final repair and then another EIGHT WEEKS to wait for materials. VERY BAD PERFORMER. Don't make the mistake I made. Who knows if they will ever finish the work.