4.7 (474)
760 IN-212, Michigan City, IN 46360
(219) 363-6151
jbwestroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rob Izzo
2024-03
We moved into a house in northwest Indiana a few months ago. 80% of the exterior was vinyl siding that was original from when the home was built over 20 years ago, and it was showing signs of wear.I wanted to upgrade to something that was more durable, and something that provided better insulation than vinyl. After doing a bit of research, I decided Hardie was the way to go.I reached out to 5 different companies in the area to request a quote for Hardie. 2 companies had prices that were too high, 2 companies immediately tried to talk me into LP SmartSide (and ultimately never offered me a quote) after I had explicitly stated that I wanted Hardie.One of the companies that I called was J&B West Roofing. When I met with their estimator, Dean, he was very enthusiastic about Hardie. He spent a lot of time going over the project with me. He had a quote to me at 5:30 AM the next day.Their price was excellent. Dean got back to me fast whenever I had follow up questions, and he even put me in touch with the local James Hardie rep to go over any other questions I had about the product or about design options.Ultimately, I decided to go with J&B West for the project, and I am very glad that I did.One of the things that impressed me was how punctual they were. The product arrived exactly when they said it would, and they started work each day when they said they would.Moreover, Dean said the project would take 3 days to complete. I was surprised to hear this, because it was a big project; I was expecting it to take longer. But they finished in exactly 3 days like he said.When I had concerns or questions throughout the work, the production managers and Hardie reps showed up to ensure everything was being done correctly. They also took the time to explain to me why something was being done a certain way.The end result in terms of appearance and in terms of following Hardie best practices was excellent. You can see in the first picture, they correctly left a quarter inch gap above the flashing around the hose bib to allow moisture to escape. This is consistent with Hardie best practices. You can see they have also correctly left the same clearance around the trim above the door (image 2), and around the trim above the window (image 3).Another thing that impressed me was the fact that they made sure everything was touched up at the end of the final day. The fourth image shows a small area of the siding hidden behind a tree in my yard; it’s not visible at all. But they still took the time to ensure it looked clean and new.Overall, J&B West did everything right. Their professionalism and friendliness are second to none, and they know a lot about James Hardie siding. If you’re looking for Hardie or any other roofing or siding work, these are your guys.
Lisa Althoff
2023-10
The entire crew was amazing, showed up on time worked all day and I am so impressed with how professional they entire group was and how efficient they were. left my yard cleaned up like no one was even there. So thrilled with my roof I don't have words.Have already referred them to friends. Great job to the entire company start to finish communication was excellent!Glad we chose them to do the siding also! Which also is beyond amazing and attention to every detail! I feel like I have a new home! Both Jeranimo and Jared were amazing to work with!Services: Attic venting repairs, Roof inspection, Roof installation
Tro FAS
2024-04
We have used J & B West 3 times now. They have completed siding, roofs, soffit, fascia gutters and built a front porch. My roof need med a lot of work as it was not venting properly. Joe, (the roofing foreman) made sure to not just re-shingle the roof but also to take care to correct all issues. Everyone we have talked to starting with Kyle and Eric, has been professional and communicates every step of the way. Every crew member has always been very courteous. J & B West is a top quality company. The do what they say they will do, they answer the phone, return calls promptly. Just like a respectable business should. I would not trust anyone else, especially nowadays.
Joe Sirokie
2024-04
Just got my new roof put on yesterday and was very impressed from start to finish. My Rep Alex was easy to work with and answered questions. In addition, Jered and his crew were on time and very professional on the installation day. Clean up was great and they even did nice specialty work with a problem corner I had previously. Really well done job all around
Dominic Miller
2024-04
Eric our Project Manager was very easy to communicate with the entire time of our project. He was extremely knowledgeable about all aspects of the work that needed to be done. The entire team did excellent work despite some difficult issues that came up in our home’s remodel. My wife and I are really happy with the work JB West did and would recommend their services to anyone.
Marc Newman
2024-04
J&B West Roofing did an exceptional job on removing and installing our new roof. Jared's crew arrived on time and completed the job by mid afternoon. They made every effort to keep the debris from blowing into neighboring yards. More importantly they knew we had two dogs, so the fenced back yard had to be spotless to ensure our dogs did not ingest debris and especially nails...and it was. If you want it done right, request one of Jared's crews.
Mike Corbin
2024-03
I had some damage to my roof and got a few quotes. I went with J&B based on reviews and got a quote from Patrick W. He was instrumental in helping me understand the workings of the whole process. Which made it an easy decision for me. With winter setting in we had to wait until spring. John C. and his crew lead by ... I think his name was Rafael did an awesome job. The roof looks great! The clean up was great! Very happy with the service!!!
Chuck Barwegen
2023-11
Joe and his crew were awesome. Very professional and very fast. A large amount of work was done in short period of time. The work Joe and his crew did was exceptional. I would recommend J+B west roofing to anyone.
Al Huff
2023-09
J & B did an absolutely phenomenal job start to finish. Worked with my schedule to come view the job, answered all of my questions without making me feel like I was bothering them. The crews showed up early, covered anywhere they'd be working, so they didn't leave a mess, finished early, and cleaned up afterwards. Everyone was friendly, professional, the price was fair, but importantly, the work looks great. I waited a few months to post my review so see how my new roof and gutters handled some heavy rains: no leaks and everything flows well. I plan to use J & B in the future to replace my siding as well!Services: Gutter installation, Attic venting, Roof installation
Steve Giese
2024-03
We had a great experience with J and B West for roofing my In-Law's home in Plymouth this week. We have used J and B West before and always had great service. Brad did a great job working with me on all my roofs for estimating and scheduling and signing the contracts. Jared did a great job with on site the day of the shingling. The crew that were shingling did not waste any time finishing the job. Quality work. Even dealing with their office a few time, they were really friendly and answered any questions. The follow up call to make sure I was happy with the job was awesome. I will use them again on my next roofing job.
Rob Schwinn
2024-04
I recently had the pleasure of working with J & B West Roofing, and I couldn't be more pleased with the results. From the moment I met my salesperson, Howard, to the final touches completed by the roofing foreman, Joe, and his incredible team, Caprice, Brian, Michelle, and Greg, the entire experience was exceptional.Howard demonstrated a level of expertise that instantly put me at ease. He took the time to thoroughly explain all the available options and help me choose the best roofing solution for my home. His professionalism, attention to detail, and genuine concern for my needs were truly remarkable. Howard went above and beyond to ensure that I was fully informed throughout the process, making it a seamless and stress-free experience.When it came time for the installation, Joe and his team showed the same level of dedication and professionalism. They arrived promptly and were well-organized, wasting no time in getting started. Joe and his team worked cohesively, demonstrating their expertise and skill in every aspect of the project. Their attention to detail and commitment to quality were evident in the finished product. Not only did they deliver outstanding workmanship, but they also made sure to keep the area clean and tidy throughout the process.I am truly grateful for the exceptional service provided by Howard, and team. Their passion for their work and commitment to customer satisfaction were evident in every interaction. With their help, J & B West Roofing transformed my home with a beautiful and durable roof that I can rely on for years to come.If you're in need of roofing services, I highly recommend J & B West Roofing and their incredible team. From the knowledgeable and attentive salesperson, Howard, to the skilled and dedicated roofing foreman, Joe, along with the remarkable contributions of Caprice, Brian, Michelle, and Greg, you can trust that your project will be handled with the utmost care and expertise. You won't be disappointed!
Theodore Melnyk
2024-03
Frank and his crew from J&B West just finished installing a new roof and 4 skylight windows at my home. The job they did was excellent. These guys all new what they were doing and were very professional. They finished in one day and the cleanup was perfect. Frank stayed late to make sure every detail was done. Thanks
Robyn Griffith
2024-04
We are so happy with the work done to our home. Someone always kept in touch with us about when someone would be coming to our home and what they would be doing. Eric helped us make the right choices for siding and roof material and color as well as the right brick for our fireplace. Everyone we talked with was pleasant and helpful. The work was done quickly and everyone was friendly and respectful of our home environment.
David Lee
2024-03
Amazing J&B was outstanding from start to finish. The sales person Howard went above and beyond. The company kept you aware of the progress from ordering material to installation date. The job done on a scale of 1-10 was a 20. The follow up was incredibly. I would highly recommend this company
Chelsea Wolter
2024-04
Very professional. Office staff is great whenever I call. Represenatives and project coordinators are quick to respond back to me when I contact them. Brad and Jared did a great job helping us with our roofing needs. Making sure that things were done to our specifications. Prices were reasonable, and the crew was excellent and efficient. The crew was all done and gone before dinner. Now just waiting on the gutters instalation.
Nathan Rohrer
2024-04
I had a metal roof installed by J & B West Roofing and they did a fantastic job. Professional work all around. They did a great job keeping me in the loop on job timing, staying in touch at every step. I will be using them again for my next project for sure.
Sam Kendrick
2024-04
Frank took care of our roof project! From the beginning to the end! And, at the end, he did a final inspection and told us about the amazing warranty that comes with the roof and with the shingles.They were punctual and rapid! I would recommend!!
Kirk Bolles
2024-03
JB West showed up when I needed to place a temporary roof on my log cabin so I could have it dried in for the winter. They finished the job in a few hours. It snowed like crazy the next day.
Eileen Long
2024-04
We couldn't be happier with the work completed by JB West. They did our roof, siding, soffit, fascia, and gutters. Communication was excellent and the work was fantastic. Great crews, great office staff. We love our house again!
debra ann
2024-02
Great company. The handle everything with insurance. Got insurance to replace whole roof. Jared and his crew was great,on time. Cleaned up anything that was on ground and didn't slack at all making sure no nails were left behind! Definitely will hire them again.
Ken Kasper
2024-04
The entire experience was exceptional. Salesman Chris Mc. provided a detailed proposal, and covered everything discovered at estimate. Frank and John, onsite foremen, kept us informed on progress and any unknown issues. Greg - quality assurance person, followed up after the job. A great job!
Steve Sinish
2024-01
I've had a great experience with all members of J&B West that I've worked with. The sales rep handled everything with my insurance company, and made the job easy for me. The roof looked great after completion, and the cleanup was amazing. Lastly, they sent out a quality control guy to make sure everything was done adequately which I appreciated. No complaints from my end, and it was a very simple process for me.
Laura Mellen
2024-03
I highly recommend J&B West Construction for your siding needs. From start to finish we felt we were in good hands. The different crews are so very hard working, sometimes putting in 10 hours days! The quality of their work makes us beyond happy 😊. We feel like we have a new house!
7ceasers
2024-01
Had a small job that I couldn't do myself. J & B replaced a roof for me in the past and did a good job. So, I contacted them about the job. The gentleman came out, offered a fair price, and took care of it.I'm happy with their work and would recommend them to anyone.
Anthony Strong
2024-02
Jared and his crew performed an amazing job. They were very professional and courteous.Kept me informed on their progress and answered all the questions and concerns that I had.I would highly recommend J&B to anyone that is in need of having their roofs done.
Renee Steele
2023-04
My uncle referred us to J & B West after they replaced his roof and did a great job. They beat all other quotes we had and were very responsive when contacted about a quote. We were surprised how fast they got the supplies and were able to replace our roof within a few weeks. We loved that they were in and out in less than a day and did a great job cleaning up afterwards. We love how our new roof looks and that we won’t have to worry about our roof for years.Service: Roof installation
Carrie Manago
2023-04
Everyone from J&B West has been more than helpful and answered any questions we had in a timely manner. The quality of work, care to any detail, and professional experience of the workers is second to none. I would highly recommend their services to anyone looking for a reliable roofing company. We are so pleased with our new roof and the gutter guards!Services: Gutter repairs, Attic venting, Roof installation
Michael James
2023-04
There were a few hiccups along the way that I could tell were not habitual but rather happened by chance. I still feel throughout the process the company remained professional, completed the work in a timely process, and fixed the poor construction done from the former installer. They even compromised with the budget when they were in no position to have to. There pricing does come with a premium but there is a good reason why when comparing to the quality of some of the smaller contractors who just don't have the same kind of trained crew, strength in numbers, matched with a corporate office to keep everything running as smoothly as possible. Thank you for your assistance on such an important piece of the home, J&B!
Danielle
2024-04
Start to finish the process has been pretty smooth. We got our roof and gutters done. The price was the best we got. We got 3 estimates done and JB West was a significant price difference from the others, plus they got straight to the point when doing the estimate and didn't do a sales pitch before giving the price, that made me trust them more. Our roof is night and day difference. We would definitely refer JB West.
Kevin Dahm
2024-02
After being told I needed a new roof due to a minor leak by another company's 'salesperson', I called J&B West for a second opinion. Tim came out and showed me why I didn't need a new roof and found an area of concern that was causing my leak. After the work was completed, I received detailed pictures of my project before, during and after. The project also came in at Tim's original estimate. I would highly recommend this company.
Monday | 7 AM-6 PM |
---|---|
Tuesday | 7 AM-6 PM |
Wednesday | 7 AM-6 PM |
Thursday | 7 AM-6 PM |
Friday | 7 AM-6 PM |
Saturday | Closed |
Sunday | Closed |
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