Prompt Automotive Repair LLC

skinnyd1982

2024-03

Great friendly and accommodating service! My wife noticed a tire going flat on her SUV. She dropped the vehicle off during her lunch hour and was repaired by the time she got off work! Would highly recommend for all your vehicle repairs!

Michael Laizure

2024-02

The staff got me in right away. Diagnosed my vehicle but were not able to fix my tire due to sidewall damage. Put the spare on for me and apologized for the hassle. Very fair and honest people. HIGHLY RECOMMEND!!!!

Keri Reynolds

2024-02

Great experience! I love bringing my Toyota Highlander in to be looked at or fixed! They do such an excellent job! Very thorough and very nice! Definitely recommend

Billie C

2023-05

I have been to Prompt twice, and will continue going for any vehicle maintenance, repair, etc...Both times just making an appointment they were able to get me in right away, and then as soon as I arrived they were able to pull my car in and start doing their thing. Their waiting area is by far the cleanest, nicest I have ever seen, and prices are comparable. The bonus is they send you an email showing what/when something is due to be done, which helps immensely when you are busy. If you are looking for a great garage for your vehicle, this is it!Services: Tire rotations, Oil change

Craig VanOverberghe

2023-06

Prompt auto got my truck in, diagnosed, and repair very quickly! Diagnosed on Monday, parts ordered and done Tuesday morning! Even though my truck ended up having other major issues, they were able to diagnose it and give me my options for repairing it. Everyone there was compassionate and helpful, will continue to bring my vehicles to prompt!

B. Clhn

2023-04

They were great. Were able to repair what I could afford with balance doing done at a later date. Gave individual estimates and explanations of what each repair did. I sprang my car on them, but were able to do a diagnostic the next day. With other work done following week. Very friendly upbeat receptionist. For the issues I had I was glad they were willing to work with me.

Michael Watson

2023-04

They did a wonderful job on my Hummer H3!! Had the alignment done in no time. Close to home is always a plus too!Just a helpful tip, spray the upper control arm bolts a day or two before your alignment with some penetrating oil. It helps them to do the job easier, and gets you out the door quicker.Services: General repairs & maintenance, Wheel alignment

Peggy Shively. I

2023-09

I'm satisfied with Prompt Auto. They were able to get my car in right away and took care of my problem. The price was very reasonable.

Carter Bazaire

2022-04

Jess and Jeremy did a fantastic job getting my vehicle back on the road. After getting the runaround from two other mechanics (one being a dealership that told me my engine might possibly be seized), I brought my vehicle to Prompt, they were able to diagnose the issue properly and were prompt in getting the vehicle in and out. Going to a mechanic can be overwhelming, but Jess and Jeremy were honest with me from start to finish. Highly recommend this shop for honest, accurate and fair pricing.Service: Electrical repair

Sheila Good

2020-04

I recommend Prompt to anyone who needs a mechanic 😉. They are very reasonable and very helpful to help make your repairs as painless. They accepted my extended warranty and dealt with them to cover most of my repairs. Awesome 👍!!!! I also appreciate the honesty and "Prompt" service I got . I really felt like I mattered and they cared . I will go to Prompt again for my car needs. Thank you !

Darl Jarnecke

2020-04

As a previous small business owner I realize the importance of friendly and welcoming attitude by a business owner to a customer. Prompt Auto owners certainly displayed that when I walked into their business. Give them a try and enjoy a good experience. DJ

Timothy Harris

2023-12

FYI. You did wonderful work. The issue is gone. Thank you!!!😊

Diana Foust

2020-04

Very friendly and answered all my questions. Did exactly what they said they would do and had my car up and running right at the time they said it would be ready. Even sent me home with a nice packet explaining everything that had been looked over, what had been changed and why it had been changed. I look forward to doing more business with this company in the future.

Be _faithful

2020-04

Most amazing place I have gotten my car fixed. The prices are reasonable and the owners are caring and know a lot about cars. Would recommend to anyone.

Angela Paton

2022-04

Such friendly and efficient service! As a woman I no longer feel intimidated dealing with car troubles because of their wonderful customer support.

Rachael Surfus

2021-04

Prompt does fantastic work on my vehicle any time I need to take it in, but not only that, they are so professional and the customer service they have is absolutely amazing.

Jen Maike

2022-04

This business is A1, superb. They hit all the marks with flying colors, from greeting me like family, to excellent quality of service.Service: General repairs & maintenance

larry nemcek

2023-04

The best location in town to get professional vehicle service!

Brandon Shilling

2023-04

Top of the line alignment system. Done within an hour. Great local business

Gabe Weiss

2023-04

Went for my bicycle tire and the pit air in it they did a wonderful job

Jake Smith

2021-04

prompt automotive is where all my cars trucks go. They are the best.

Tom Quinn

2020-04

Had motor issue-went to prompt auto repair.They were able to get the trouble code and fixed it prompt.Fast friendly service-first time there.Will return.

Crystal Gates

2020-04

Thank you so much! Great customer service! Car works like new

Stacy Emerick

2021-04

Very fair pricing! Accurate and timely...glad to have them in our town!

TFurno70

2020-04

If you are looking for a place with honest hard working fair ppl then you need to go here you won’t find better service anywhere !!!

Brad Schwent

2022-04

Best mechanic in the area.

Jess Johnson

2023-04

Love this place!