3.5 (67)
1601 34th Ave NW, Altoona, IA 50009
(515) 265-6135
abcsupply.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Truck Driver
2023-06
Got me unloaded quick but had to back out of stall and back up into alley with big potholes that will rip your truck up,,for a company like this they should be able to fill those holes with some dirt at least,could not even use the exit in the yard ,,tjeor delivers block you in also ,,if I have my choice I would not return just on the backing thru the lot situation
clarence montgomery
2023-11
Very nice staff throughout the building very nice people!!!Check in processes is easy the docks are clean, and well-maintained.Definitely will come back to deliver here.!!!
Cornelius Peters
2023-07
Worst place to deal with ever. They might order what you ask them to, they might not and laugh in your face. Never know where product is, horrible communication. I thought the problem was my sales rep, but it's obvious it's the entire company. Good luck
D. Weber
2024-01
Staff was helpful and directed me on where to go to find what I needed
John Muntean
2023-11
There is overnight parking for 3 trucks in the right side . Unloading fast.
Ralph Dromey
2023-05
Van trailer dock is tight fit for 53 ft trailer and sleeper tractor. Too much stuff in the way. Have to back out with large holes in drive, sand or loose materials up at entrance still have traction problems blind siding out. When you get ice and snow on ground it's gonna be $1000 bill tow to get out. And you got a fire hydrant covered up also by stock on 18th street alleyway drive.
Blue collar worker
2023-05
Would of given 0 starts. Place is a freaking joke when it comes to unloading drivers!!! I have been sitting for almost 2hrs was the first truck here and I have 14 stops to do and watching a truck pull up and get unloaded when they have a full load is a slap in the face. Corporate see the reviews so freaking do something about your company!!!!!!!!
Cory Johnson
2023-05
Delivery driver parked in the middle of the road on a busy 2 lane road on a blind corner an caused me too wreck into the ditch. Had no cones or anything out. Could have pulled on shoulder or across the street to unload instead unloaded in the worse spot imaginable.
Antonio Anthony
2020-05
My first time going to this place no problems guys that did you unloading very polite night I'll OG you once you call in on the number that they got and check in which is great. Comes on out break you see you check your paperwork unloads you get bring your paperwork back you're on your way really no problem you know it's starting to get cold out here now so it's starting to snow so you really want to try to move as much as you can and try to be down at night time unless you really just got to move you don't have to move then you know you don't want to be hitting on these black ice Knights Plaza did end up on the news and stuff but other than that or ABC Supply nothing bad nothing good just a good
Tyler Sonntag
2020-05
We’ve been using ABC for the last 4 years. They are great. Customer service is amazing. Deliveries are always on time. Tony, Marty, & Greg go above and beyond. Can’t imagine using anyone else. Highly recommend.
Jeremy Bolles
2023-05
Appointment needed but doesn’t seem to matter at ABC. Finally just pulled into lot without being called and got unloaded!!! NOT PLAYING YOUR GAMES !!! Called broker no more ABC for me!!
Kathy Hartwick
2019-05
ABC Supply in Des Moines was a great experience for us. We found what we needed after more than 3 weeks dealing with big name stores that could only help if we ordered product by the case. A shout out to the one gentleman who shared ABC as an option. We were greeted and assisted promptly and courteously. Our order was small but we were treated like any other customer. At pick-up we were helped by 3 people, including cutting a piece to fit in our vehicle. Kudos to all and absolutely would recommend this store.
Mrll685
2018-05
Delivery drivers will block streets like it's no big deal for extended periods of time.Service people who answer the phone are rude and don't care.My concerns were dismissed as nothing by the person answering the phones.I fully admit I was angry when I called, however, I did not swear or call the person any names or insult them.This company appears to not care about their customers or areas they serve. I will do everything I can to avoid them.
Chessphile
2023-05
Do not use this company!!! Terrible customer service! Originally delivered to the wrong address then they forgot to bring a boom truck for roof top delivery and claimed they could not have used it because of a tree but my nephew who runs roofing crews says he has seen them do roof top delivery in much tougher spots delivery guy was unfriendly and unhelpful
Ryan Breckenridge
2022-05
I’ve been working with ABC for a few years now and Marty has always gone above and beyond whenever I’ve needed anything to ensure the job got the material it needed. Tony is one of the most knowledgeable and helpful people around as well.
Shawn Powell
2023-09
Its ABC supply, if you know of it then your probably in the trades. Yes they typically have what you need or can shoot you in the right direction if they can't get it.
Natalie Richter
2022-05
Good directions thank you! If you're delivering call as soon as you get there and they'll tell you what to do.dont pull in the gate. They have very limited space in there.i was unloaded in 8 minutes. Very friendly people.
Andys Roofing
2023-05
To bad a star has to be given. Even when the manager called to apoligize for his stores piss poor customer service it was horsehockey of an apology with no intent or care for ABC's long standing customer!!!!
Brooks Ante
2021-05
Ryan and Leroy have been great drivers to work with delivering shingles, roof and siding supplies. Thanks for having a wonderful attitude and making our jobs go easier.
Ken Culver
2023-06
Their associates were very helpful and played a huge role in our decisions.
Robert Stephens
2018-05
Anthony was very accommodating. Greeted us on entry. Knowledgeable, friendly, answered all of our questions. A lot of businesses these days could take a lesson in customer service from him.
mitmaks
2023-05
They're not in a rush to unload you here. Even with appointment time you'll be sitting here at least couple hours or more
Hera Dhaliwal
2022-05
They take too much time to unload,,, need appointment for unloading but than still u have to wait for more than hour after ur appointment time,,,,
David Raye
2024-04
Nice Job Guys
Sam Barnett
2021-05
Why does it take over an hour to start unloading materials they ordered and knew would arrive? Slow and lazy.Avoid if at all possible.
Andy
2022-05
Absolutely the worst customer service I have ever experienced. Would not recommend this branch
Jesse Partlow
2019-05
Staff seemed very overwhelmed and stressed out. It seemed like I took the blunt end of someone's bad day.
Yurii Didenko
2023-09
Roofing base, and all
Greg Diener
2020-05
Huge variety of roofing supplies in stock. Friendly, helpful staff.
Kevin Tully
2023-05
Good bunch of guys, and a gal or two.
Monday | 7 AM-4:30 PM |
---|---|
Tuesday | 7 AM-4:30 PM |
Wednesday | 7 AM-4:30 PM |
Thursday | 7 AM-4:30 PM |
Friday | 7 AM-4:30 PM |
Saturday | 7-11 AM |
Sunday | Closed |
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