Legacy Restoration LLC

Tamara Irwin

2024-05

I had a great experience with Legacy. Devin Hilgebgerg walked me through the process for my rig replacement and made sure that all my questions were answered before leaving. My roof was replaced in a timely manner. The site manager, whom I do not remember his name, made sure to talk to me throughout the build with updates which was much appreciated. The builders made sure to clean up every bit of material and I was pleased that I didn’t even find any nails from the tear off laying on the ground. I would recommend Devin and Legacy to anyone looking to have any work done. Thank you Legacy and Devin for the experience!

Sandra Evans

2024-05

One month ago this company put a roof on my home!! It had NO leaks. It now has a huge amount of damage throughout my upstairs and my main floor due to their lousy work! My home was to be listed for sale this week and I will likely not be able to purchase my new home because I now can’t sell this one at this time. Beyond disgusted and furious! ZERO stars!

Tim Retz

2024-01

Legacy Restoration & salesman Dan Nesbitt contacted us late this fall on hail damage they were repairing on other homes in our neighborhood from several hail storms in 2023. Upon Dan’s visual inspection of our roof, it was confirmed that there was significant hail damage on our home as well. Dan Nesbitt walked us through the shingle selection and insurance process and we were able to get our roof replaced in early December while we still had reasonable temperatures. The crew showed up on a Thursday around noon and had our home completely stripped, felted and shingled by dark on the next day, Friday. Some of the crew came back around noon on Saturday to clean up nails & shingle debris in the yard. Legacy, Dan & the Team did a flawless job on replacing our shingles. I would not hesitate to recommend Dan & the Legacy Team to assist with any of your roofing needs. Thanks for your timely completion of our project.Tim Retz

Shirley Barton

2024-03

Legacy Restoration just finished putting new shingles on my house and garage. My service representative, Cody Riebhoff, helped me during the entire process and kept me updated along the way. He was very easy to work with. The roofers were here and got right to work. Not sure they even took much of a lunch break. The job site supervisor, Grant Carter, checked in first thing when they got here and checked in again before he left. I had his cell phone number in case I had questions so I wouldn’t even have to leave my house to reach him

Pam Bachof

2024-05

Cody Riebhoff, Kolin Raub and Devin Hilgenberg have all been great to work with in getting my roof replaced. All are very knowledgeable in what they do. They’ve explained everything that would happen during the process so I knew what to expect for each step. Brent Murphy and his crew are working here today and everything is going great. Thank you all!

Preston Brown

2023-12

My house was hit by a hailstorm that was once in a generation. After the storm I assessed the damage to my home, and it was extensive. The following day I saw what turned out to be my future contractor looking at damage on my neighbor's home. I asked him to come over and have a look at my home after he was finished. It wasn't long before the rep was looking at my home. We struck it off instantly! He was very knowledgably and assured me that he would work with insurance company and take care of all the damage also he assured me no out of pocket billing to me. I trusted him with the job and I'm glad I did! Before they started the job, the communication was very good, like material placement and when to expect work to begin. The work was done relatively quickly and exceeded my expectations! I'm glad I chose Legacy Restoration LLC. Thank you, Legacy. Friends and neighbors have said it looks like a new house now!

Tim Coates

2024-05

Cody Riebhoff did a great job and spent alot of time to get the ball rolling on my roof and siding...the company was fast and affective, getting the job done in a timely manner...I absolutely love how it all came out

Tyler Dillenburg

2023-12

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Linda Arneson

2023-06

We used Legacy Restoration for repair our siding and gutter damage from the hailstorm this summer. Joe Berg was our contact person. He was easy to work with, kept us up to date on our claim status and worked extremely hard to make sure we got everything we should from our insurance company. The completed work is top notch and the work crews were polite and professional. I would use them again without hesitation. In fact, we recommended them to our neighbors! Thank you Joe.Service: Gutter repairs

Jennifer Brookhart

2023-06

We used Legacy Restoration to replace both our roof and siding following storm damage and they did a FANTASTIC job! Nick W. was incredibly responsive and professional to work with. Crews showed up in a timely fashion and completed the work in a timely fashion. Not only was it high quality work, but it was stress free for us as Nick and the rest of the Legacy staff worked with our insurance company throughout the entire process.We would highly recommend their services!Service: Roof installation

Sue Ryno

2023-06

We hired Legacy Restoration to replace our roof because of some storm damage. The service rep they sent out was Joe Berg and Joe was wonderful to work with. He was very professional, always answered his phone when we called him and always explained any questions we had. He even stopped by our house one night after he got off work to answer a question we had and to make sure we were happy with the work being performed. Legacy did a great job of replacing our roof. They were on time every day, performed the work needed and did a great job of cleaning up at the end of each day. And best of all, Legacy worked with our insurance company to set a price for replacing our roof. We just initiated the claim and Legacy took it from there.Services: Roof repair for storm & wind damage, Roof damage repair

Shea Larkin

2023-08

We had some hiccups with the roofing crew and them not keeping promises. As well as having our main guy changed 3 separate times. Fortunately, when those concerns were brought to Legacy’s attention, things were made right in a big way. The big boss came out and cleaned up what mess he could, scheduled a repair on a spot that wasn’t done by original crew and they sent the CUTEST basket as an apology. Extremely impressed with how things were handled throughout even with the hiccups. Would recommend them to anyone and everyone. Not to mention, our roof looks AMAZING!!

Elman Hrvacic

2023-06

Had a great experience dealing with Legacy Restoration, NICHOLAS WHIPPLE was great to deal with, responsive and professional.He delivered on everything he promised, got my insurance to pay for new roof and all new siding wich they were refusing at first but they got it done with no headache to me. They're workers were professional and cleaned up everything after. I would recommend them to anyone!Service: Roof repair for storm & wind damage

Kenneth Zeller

2023-06

Legacy Restoration did a great job on replacing our shingles & rain gutters on our home. They were very quick, (1 day) To replace all the shingles &rain gutters and they cleaned up after as well. I would recommend this company if someone else needed these kind of repairs on their home. The salesman Kalunday Cuffy was a great help in getting everything situated so that the whole process went very smooth.

Melisa Avdic

2024-03

This will be the FOURTH time they solicited my front door. I have advised them that I rent the house and to stop coming JUST for someone else to show up at my door the next day. This is absolutely ridiculous and absurd at this point. I understand marketing but if you were told 4 times the same thing WHY SHOW UP AGAIN!

Debra Hop

2023-06

Our roof installation was an all-around good experience. The meeting with Service Rep Andrew Ketcham to work out the details, the delivery of the materials, and the actual installation all went smoothly. The crew did a very professional job, cleaned up well when all done with the roof, and completed the job in a single day. (Yay.) An inspector came out and inspected everything up on the roof and verified that all was done right. We're very pleased with the results.Service: Roof installation

Eric Witt

2023-06

⁃ Nick with Legacy Restoration was amazing to work with ! He was very professional and proactive. He worked directly with our insurance company and did a great job communicating everything to us! Legacy does very high quality work and they’re amazing to work withServices: Roof repair for storm & wind damage, Gutter installation

Kyle Lusk

2023-06

From a recent "catastrophic hail storm" that rocked the Des Moines area recently I used Legacy Restoration LLC as the company to help repair the damage we sustained to our roof and gutters/downspouts which required a full tear out and replacement installation. Our service rep Kalunda Cuffy was excellent in coordinating between us and our insurance and their adjustors at every step in the process. Really made it easy for us to know what was going to happen and when, despite all the various forms that were necessary to be signed. The work done was flawless. We used to get leaks from ice/melt/re-freeze even prior to the hail storm, but now that is 100% rectified because of this service. 10/10 I highly recommend both Legacy and Kalunda.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation, Roof damage repair

Carol Ripperger

2023-09

Joe Berg was very professional and worked with my insurance company claim rep to work out details quickly and timely. Legacy communications were great and very detailed. They answered all my questions. Work was scheduled and performed. I feel they did a quality job at a reasonable price. Thanks Joe and Legacy.Services: Roof repair for storm & wind damage, Roof installation

Elizabeth Fink

2023-09

Bob Henry was a great to work with! Great workmanship! I had storm damage to my siding and Bob and his team were able to get it all replaced in a timely manner. Thanks again, Bob!Service: Gutter installation

K M

2023-06

These guys have solicitated at my door 3 times in just a matter of months. I have made VERY clear that I am uninterested, yet they return. Trying to drum up business. I refuse to allow them to inspect my roof, as I don’t trust them not to damage it just to get a customer! Today when they came knocking I informed them that I will contact the police (harassment and trespassing) if they return. It's not enough to be told "no" twice.. they keep coming back. Zero trust in LEGACY!!

Domonick Cimino

2023-06

Excellent workmanship,People friendly and responsive staff.Installers were professional in every sense of the word.Cleanup was exceptional.Joe Beck kept us informed every step is the way.Services: Gutter installation, Roof damage repair

Ann A

2023-06

Cody and Nick have been very helpful assessing hail damage in the Ames, area. They often help insurance companies through the claims process and have been extremely helpful with our office here in Ames. We value their great communication, and how attentive they are when it comes to claims.Service: Roof inspection

Tammy Richardson

2023-06

Over priced Storm chasers. If I could do less than 1 star I would. Toddler left unattended in work zone, cigarette buts all over the yard. Tell you one thing and do the complete opposite. Roofing nails not picked up. Left gate open so dogs could get out. The list is long. Please saver yourself time, money and frustration and pass on this company.

Abdul Benbah

2023-07

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Rhonda Hosler

2023-06

Nicolas Wipple was very professional and kept us updated on how things were come along. The crew that installed the roof was on time and very polite.Service: Roof installation

Tim Lubinus

2023-08

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Eric Wiklund

2023-06

Legacy was great to work with. Very professional and did a great job. Joe Berg was also excellent.Service: Roof installation

Greg Matters

2023-07

Top notch. Great to work with. Great communication. Fished product looks great. Would recommend to everyone.

Troy Miller

2023-06

Andrew Ketcham was great. He handled everything professionally.Service: Roof installation