4.8 (61)
3609 S Federal Ave, Mason City, IA 50401
(641) 430-8008
alpharoofingia.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Travis Konig
2023-11
We had Alpha Roofing remove our old shingle roof and replace it with a hidden fasten McElroy Metal roof I had ordered from a local lumber yard. Overall the workmanship was good, but communication was very poor.The first instance of this was the estimate needing to be corrected because they thought it was a new build. I believe the actual work was subcontracted out (which is fine) but we never knew what days they were coming to work or given a date of when the project would actually be completed. A replacement piece needed to be ordered and they did not make it clear that they had cut something wrong and would be paying for it. It also took multiple calls for our Internet antenna to be placed back on our roof.The most disappointing thing though was the lack of cleanup they failed to do. My wife and I spent hours picking up the nails, screws, and metal shrapnel from our yard (see the picture below). I mentioned this both over the phone and via text to our point of contact but it was always brushed off.Again overall the workmanship was good. They were also able to start our job right away which was nice! Things could have just been much smoother and less stressful if better communication was given.
Sarah Blickenderfer
2024-02
I contacted Alpha Roofing a few years ago after a particularly bad storm came through and took out a few random spots of shingles on our roof. They were quick to come and repair the issues.Last summer I had call them again to fix a leak on my flat room at the top of my house. They were quick to respond with a quote and even chatted with me about potential colors for metal that would be needed in the area instead of defaulting to the color that had previously been there. This was appreciated because I was wanting to change the color of trim for the house.They were able to answer any question I had throughout the process and I recommend them to anyone looking for a new roof or a place to fix a leak.
Christina Schlader
2023-11
We contacted Alpha Roofing after a storm caused damage to our roof. They made the process from start to finish so easy on us, Joe made sure everything was ready to go and all we had to do was contact our insurance agency, we also had gutters done and they were very quick with that process also. I would and have recommended Alpha to anyone who is looking for a reputable company to do work on their roof.Services: Roof repair for storm & wind damage, Gutter installation
Clarissa Wiseman
2023-11
Alpha Roofing really took care of us! They were very professional, very responsive, easy to work with, and quick at getting our roof replaced! I felt like Alpha Roofing prioritized us and our needs, we weren't just a number to them. We love our new roof!Service: Roof repair for storm & wind damage
Whitney Parcher
2023-11
10/10 recommend- They were quick to respond & schedule a time to look at the roof/gutters for a quote. Quick to provide quotes as well as very reasonably priced. If any issues occurred, they were upfront about prices and what it would take to fix the issues. Very professional business who truly values the work they do.Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof installation
Codey Fox
2023-11
I reached out to Derek for gutters on my house and they showed up in a very reasonable time and did an excellent job. I chose black for the color and it shows everything and the install looks flawless. Thank you guys!Service: Gutter installation
Avaneesh Jakkoju
2020-04
We recently moved to Mason City and bought our first house. During our house inspection we found out that our roof needed replacing. Alpha roofing was recommended by our realtor. Derek is the sales manager who got in touch with us, gave us a quote which was very competitive to other guys in town. They were very punctual, started work on the day promised and finished it in 2 days. They were very thorough, did a great job. Most impressive part was cleaning up after they were done.Everyone was very professional and polite. Great working with Alpha roofing. I strongly recommend them.
Kevin Jacobson
2020-04
Excellent Service and communication! Derek was very thorough in going over the quote. I had a roof issue and and needed some additional work, I talked with him and he went over it with me prior to buttoning up the roof. Had a slight delay in finishing and he was at my house going over the options. His workers were polite and worked fast. I would highly recommend ALPA for your roofing needs.
Steven Moser
2021-04
Joe and Derek came out to inspect my roof in the Des Moines area for storm damage the same week I called to schedule. They communicated well in advance, arrived when they said they would, and inspected visually and by drone. They identified what I thought was damage was actually an earlier repair job, and they recommended against any work.All around great experience. I appreciate how professional and honest the Alpha crew was!Service: Roof inspection
Chris Fischer
2019-04
I recently hired Alpha Roofing after a heavy wind storm. I was very impressed with the prompt response time as Derek was able to come to my house within hours of me calling. The problem was taken care of within 24 hours, which we appreciated with rain in the weather forecast. I had very professional interactions along the way, and pictures were sent immediately after completion. I would highly recommend Alpha Roofing.
Brady Swenson
2021-04
Derek was great to work with! He gave me a competitive quote and was very professional. He also understood our situation and helped to get our job done in a timely manner to prevent further damage. Alpha also uses Malarkey brand which I had never heard of but is a great brand. After installation Alph even helped me get a discount on my insurance. Highly recommend these guys!
Jodi Suntken
2020-04
Would highly recommend Alpha Roofing!!! The management gave us excellent customer service via their advocacy with the insurance company and their adjuster. The prompt communication was wonderful, especially when our roof needed additional surface material. The workers knew that our roof could not be started without correcting a problem present from before we bought the house. The on-site roofing team members were thorough and very efficient with their work. Great work ethic!! We were very satisfied with Alpha Roofing!!! We are fighting over the coffee cup they gave us! Lol!! Call Alpha, you will be glad you did!!
Amanda B
2020-04
Derek came to our house quickly after we found a leak in our garage. He was very thorough and gave us suggestions on what we need to do in the future. Was not pushy about getting our roof replaced right away. He also did come back very quickly with a quote whenever we are ready to replace our roof.
Hamm 603
2020-04
Derek Lines at Alpha Roofing was so thorough from start to finish. The first day he was here for evaluation for and hour and a half. He took pictures of damaged areas, documented everything, came back when insurance adjuster came here and even covered the area where shingles blew off so rain wouldn't damage inside until insurance came through. The crew that came was very polite, and went right to work and did an excellent job. They put tarps down for any debris and cleaned up afterwards. I would highly recommend this company. They are top notch!!!!
Su Miller
2021-04
These guys saved our project! We had another roofing co. lined up for the only week we would be in town to renovate my Aunt's house. The other co. dropped off the materials and said they had another job. Jason came over himself and said they would work us in because we had leaks, and even used the other company's materials. Wonderful people. Wonderful service. Made us feel like a priority. Thank you so much!
Peggy DeBoer
2020-04
We've used Alpha Roofing for several large projects and they are great to work with. Great communication and professional service. They really go the extra mile for their customers and will follow up after the job is complete as well.
Jody Hoffman
2023-04
They did an excellent job & I couldn't ask for a better crew of workers. We own a Victorian home with all the steep inclines & peaks and a tower. They did an outstanding job. The clean up is unreal not even a scrap of paper left behind. I highly recommend them.Services: Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair
Danielle Pommrehn
2020-04
Alpha Roofing helped us from start to finish after a wind storm causing damage to our roof, deck, and gutters. They were quick at getting the roof repairs done, and they were friendly and professional along the whole way. I would recommend Alpha, the quality and service they provide is 5 Star!
Jeremiah McMinn
2022-04
Derrick came out within a few hours of my calling and was very helpful. He even patched some shingles up for us free of charge with rain forecasted to keep us through till we could get an estimate done. Definitely recommendService: Roof repair
Rick Merritt
2021-04
Alpha replaced derecho damaged roofs for 2 friends last fall and they raved about them. Alpha just replaced my roof and they were great to work with. Derek Steere is a great communicator staying in touch start to finish. He followed up immediately after they were done to make sure I was 100% satisfied. The crew is extremely efficient and did an outstanding job of cleaning up afterwards. There are many crews working in Cedar Rapids doing derecho repairs and Alpha out performs all of them!Services: Skylight installation, Roof installation
Lacey Waller
2020-04
I contacted Alpha Roofing after a previous business who we had planned to go with bailed. We have been dealing with a pesky leak on our roof for the last year due to a terrible wind storm. When Alpha was called they were prompt and on task and had someone come evaluate the roof within a few days. The day they came up they thought they had found the leak but that wasn’t the case as the next few days rain was still leaking into our bucket. Alpha sent Derek Steere up to take a crack at our roof leak and he found the leak. Derek was prompt, came when he said he was coming, sent pictures right after he found the leak, He evaluated the overall situation instead of just hopping on our roof, he knew exactly what he was doing. He also looked over the rest of our roof to make sure we weren’t having more leaks. I am very pleased with Alpha Roofing and will recommend them to others.
Travis Derr
2020-04
I had Derek come out to take a look at a leaking skylight. He asked if I had an adjuster come out to look because he noticed hail damage all over my roof. I stated I did and he said to call back and get a second inspection. I did and the insurance company stated there was hail damage. Without Derek's knowledge I wouldn't have gotten the new roof. Derek was very easy to work with and excellent in explaining the process and if I had any questions he got back to me asap.
Sherri Evans
2020-04
Great Service! I would highly recommend. Derek the sales manager had a quick response time in getting our quote to us. He had great communication with us through the whole process from start to finish. The workers were polite and efficient.
Dan Dohlman
2020-04
Alpha roofing came recommended from a friend after a bad store we had on a weekend we were on vacation. They came out to our house Monday morning addressed the problem in the first visit and was very honest and fair with price. Definitely would recommend them to anyone the service was phenomenal.
Ashley Huntington
2021-04
We were moving & our roof didn’t pass inspection as it needed replaced. Dereck from Mason City alpha roofing was very professional & responsive. He and his crew got it done in very short notice for the new homeowners. They completed the entire roof in less than a day. We are very pleased with their work & business.Service: Roof installation
Mark Bailey
2021-04
From start to finish the Alpha Roofing people were very knowledgeable and professional.The job from start to finish only took one day. They removed the old shingles and gutters, removed and replaced the facia boards and sheathing that were not known to be bad at the time of the quote.We are very happy with Alpha Roofing and highly recommend them.Mark and Leanne Bailey
Barb Johanns
2022-04
Alpha was at my home as soon as it was nice enough to work. They had my roof done in 2 days. They cleaned up extremely well each day.I would recommend them to anyone needing a roof
StephandMikesAdventures Newman
2021-04
They were great in getting us our roof replaced. We lucked out and had it done a few weeks earlier than originally thought. They quoted what the insurance said the replacement would be from the Derecho damage, and I was invoiced exact amount. Would use again if I need another roof!Service: Roof installation
John Brady
2021-04
Great experience after single call to fix a problem original contractor caused by doing shoddy work. Will definitely hire Alpha Roofing to replace the roof at Waypoint Medical when it is time. Pass along thanks to the employee who did the work and took time to explain the issue. -Waypoint MedicalService: Roof repair
Julie Joyner
2020-04
We have used Alpha Roofing for numerous roofing jobs and have always been very satisfied with the work done. Derek Lines makes sure we have quality roofs every time and will go above and beyond!
Monday | 8 AM-4 PM |
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Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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