Apple Roofing

4.4 (54)

3934 NW Urbandale Dr, Urbandale, IA 50322
(515) 851-4392
appleroof.com

Claimed
Roofing contractor
Home inspector
Repair service

Service options

  • Online estimates

Reviews

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Angela Sieck

2024-05

I recently had Apple Roofing come and look at my roof. They showed up shortly after initial contact, discussed everything with me and were here for insurance adjuster inspection. Once the claim went through the whole process was really quick and smooth. Clint was amazing to work with! He was in contact with me through it all and answered any questions I had. I also had gutters done through them. I'm so pleased with the entire process. Thank you to everyone at Apple Roofing to make this a very pleasant experience!

J Oliver

2023-10

I was very impressed with the quality of work done. They finished quickly and cleaned up afterwards very well! Came back the next day and did the gutters, and overall we are very happy with the work done! I would highly recommend these guys without hesitation !

Anna Marie Nielsen

2023-11

Mike Schroeder was very helpful and understanding about our roof needs. He worked with our insurance agent after a recent hail storm and got things done. He was very professional and treated us like one of the family. His crew did an amazing job and were very hard to workers. Mike was present through the day when the roof was put on and was very detailed every step of the way. At the end of the day every thing was cleaned up nicely. Thank you Mike Schroeder and your team for the excellent job!!! We truly appreciate your care, friendship and fantastic work ❤️❤️ we love our new roof!Anna Marie and JeffService: Roof installation

Douglas Modde

2023-10

The representative who assisted me was exceptional. Skyler walked me through the whole process, especially the complicated insurance paperwork. She managed the work crews and kept me informed throughout the process. I highly recommend Apple Roofing and Skyler. Roof and gutters look fantastic.Services: Gutter installation, Roof installation

Scott Tjabring

2023-10

Great communication and honest. Our first meeting with Brad and Daniel, they sat us down and explained everything their company does and what options we had instead of just emailing us an estimate, they actually EXPLAINED IT! Price was on point and they go to bat for their clients to get everything out of the insurance claim. Can't wait to see the finished product!Services: Gutter installation, Roof installation

Shawn Smith Jones

2023-07

In 2019, we had Apple Roofing come redo our roof due to hail damage. They were able to redo the roof very quickly thanks to our insurance company putting some pressure to get it done. We now, however, have issues with the drywall in our second floor because they did not put any roof vents in the roof to help with the airflow and moisture we get in the Iowa summers. I have messaged multiple times to discuss this with them and have been ghosted. Poor quality of service. Would not recommend this company for any roofing needs.Services: Gutter installation, Roof installation

Traci Becker

2023-07

Michael S was very helpful in getting our roof inspected and paid for. Michael was professional and answered all of our questions. He was responsive and courteous. He was on time and went above and beyond to make sure our insurance claim was approved. I would highly recommend working with Michael.

Morgan Myers

2023-05

They did do a decent job with the roof and gutters, but they are not great with communication. We didn't know when the gutters were being done, just came home one day to find them changing them out. It's been a 7 month process working with them and insurance for a hail storm back in September. I never seem to get a straight answer when asking questions about the cost of things. Quality of work was acceptable, but contact wasn't very good with them.Services: Roof repair for storm & wind damage, Gutter installation, Roof installation

Jude Smith

2023-09

Horrible experience. I only wanted a roofing repair quote but they came and did the job without permission. They also made other errors while doing this job and never repaired them. Then after bringing it to their attention, they threatened me and tried to charge me for it; even though they trespassed and altered my house without permission. While speaking to them, they insulted me and my young children. It was a very stressful situation causing health issues for me, which they laughed at. I would never recommend this company to my worst enemy. Avoid them at all costs!Services: Skylight repair, Attic venting, Skylight installation

Peggy Van Kirk

2023-05

My husband and I recently had our roof and gutters replaced by Apple Roofing. The management, sales people, and workers were responsive, professional, helpful, and easy to work with. We especially appreciated the service and ongoing communication we received from our sales rep, Justin Martindale. Justin was always open to questions and was extremely helpful when picking out roof and gutter products. Our roof looks terrific! We would recommend talking to Justin at Apple if you are in the market for a new roof and gutters.Services: Gutter installation, Roof installation

SHERRY P

2022-05

Adam Cook at Apple Roofing is amazing. After a summer hail storm in 2021 he helped step us through the insurance process and was as advocate for our cause. His communication skills are excellent. When the roof was replaced the installers were quick & efficient. When the job was completed there was no trace that they had been here. Why has it taken me so long to write this review? It’s been on my to do list for over 6 months. Sorry Adam!Services: Gutter installation, Roof installation

John Thieben

2022-05

We worked with Bryan Burnett, who has helped us immensely from the first time we met him in October 2020. Times were stressful after the derecho but Bryan not only assured us he & his company would take care of us but educated us on why Apple Roofing was the best choice for roof & gutters, & he was right. The quality of materials is fantastic & most important Bryan has been our advocate through the entire process. We will utilize Apple Roofing for our needs in the future & will recommend Bryan & Apple Roofing to anyone & everyone that needs help with roof repair & wants a company that will work with insurance on their behalf. Bryan & Apple Roofing made a stressful process/situation very relaxing & worry free!Service: Roof repair for storm & wind damage

Corrina

2020-05

I worked with Apple Roofing to get an estimate on replacing my roof. I didn't end up using them in the end - choosing instead to work with a lifelong family friend and his company - but I have raving reviews of Apple Roofing and would happily recommend them for their customer service alone.Their responsiveness and timeliness is extraordinary and they gladly worked around my hectic nightshift work schedule.The staff member who came to work with me, Zach Brandquist, was extremely professional, knowledgeable, and kind. He was patient and honest as I asked questions about the process, insurance, terminology, and more. He treated me like a human being and not just potential customer he was trying to woo and win over, and we chatted amiably about other non-roof related topics that happened to come up.My estimate arrived astonishingly quickly the same day, and Zach explained the roof and insurance process in terms that anyone could comprehend. He followed up regularly to see how I was doing on my other roof estimates and was easy to reach and responded quickly to any questions I had, through email, text, or phone calls.I would definitely recommend this company and I would be grateful to work with them anytime.

Kevin Slayton

2023-05

Apple roofing did a great job. They replaced my gutters and re-roofed my entire house in the Fall of 2021. The crew were prompt, worked hard, and cleaned up after themselves. Justin Martindale in particular assisted in getting my insurance company to replace the whole roof after the hail storm in June, insurance sent a bad inspector the first time round.Services: Gutter installation, Roof inspection, Roof installation

CARI CHRISTENSEN

2022-05

In my line of work I deal with contractors and roofing companies daily. I hate to say that every experience isn’t the greatest, BUT Apple Roofing is TOP in their field. Not only do they provide quality work with top grade materials, their customer service and communication with all parties, most importantly the customer is superior! I absolutely cannot thank Dave Kluender and his team enough for the care, effort, education, and hard work they put into every job! I most definitely recommend Apple Roofing Des Moines!Services: Gutter repairs, Gutter installation, Roof repair, Roof installation

Susan Matuella

2020-05

My roof was damaged in a hail storm. Apple Roofing gave me an estimate quickly and their quote was by far the best. They were able to work around my schedule to complete the work. The installers were very polite and cleaned up after their work. My salesman answered all my questions and concerns and followed up after the installation to make sure I was satisfied. I would HIGHLY recommend this company to anyone needed a roof.

C K Nordyke

2020-05

Zach was great to work with on my new roof and gutters due to hail damage. He was very responsive and worked within what insurance company would provide for the damage. He also came out himself to do some correction to the path of the gutters as that was quicker than getting the install team scheduled. I am very pleased with their work and Zach was on top of the process and very responsive.Services: Gutter installation, Roof installation

Jean Hance

2023-05

I am on the board of the Greens of Golfview Townhouse Association in Ankeny, IA. It was determined that we needed to replace the roofs of our four townhome buildings. Jason bid the project and was our first choice. An important quality that drew us to Jason was his excellent communication skills. Not only did he communicate on every question posed by our board, he met with all townhome owners to answer questions and describe the roofing process. He also sent a letter introducing himself and hand delivered them to each townhome.The roofing job was done by a large team of roofers he brought in. Each day, he was on the scene supervising. Each day, he sent the board a summary of the day's progress. If questions arose, he was extremely responsive. The work on four buildings was done in three days. Jason continued the next week doing last inspections and making certain we had a quality job.Jason also helped us identify a problem that we had with the venting in each building. He went above and beyond to help us find a solution to this problem.We are very excited to have quality, beautiful new roofs, at a very competitive price, great workmanship with excellent communication each step of the way.To sum up this process, out of our 16 homeowners I heard no complaints and only compliments on Jason and his team.Services: Attic venting, Skylight installation, Roof installation

sequioyah

2023-05

Words can not express enough how excellent .this company is. They were helpful walked me thru everything that was going on. I worked with Dave and Jason. They are the nicest guys I have ever met. Very professional and very. Nice. I should say super nice. if you need work done on your home.Call them you will be happy that you did. I am now a life long customer.Services: Gutter installation, Roof installation

Jennifer Hall

2021-05

My partner and I worked with Bryan Burnett to get an estimate for our roof. Not only was Bryan on time for meetings, he was often early and waited. Bryan answered our questions, he was respectful, and wanted the very best for us. This quality is invaluable. He cared about us, not just our business. Thank you Bryan!We opted not to use Apple, because we also needed siding. They were not able to help with that. For us it was easier to use one company. I highly recommend Apple Roofing and Bryan!!

kagray34

2023-05

Worked with Dave who checked out our roof for potential hail damage. He was very knowledgeable and most importantly honest about our situation, which turned out to be just fine and not requiring any work to be done. Certainly will keep this company in mind down the road.

Robert Knar

2021-05

When the derecho hit we lost a couple shingles. It took awhile to get in contact with Apple Roofing, but they eventually sent someone over. The service tech was polite and understanding of our situation. We felt confident they could help us. Since that first meeting, it has been months since they have been out to replace our shingles. We ended up going with another company and that company came to our place and replaced our shingles the very next day.I liked everything about Apple Roofing besides the response time. They kept giving us times that they were going to come out and never did. The dates kept getting pushed back and in the end we did not feel valued as customers. Hopefully this was an irregularity, but we will not use this business again.Service: Roof inspection

Robert Grandin

2021-05

Apple Roofing was very responsive to my questions and was very helpful through the entire process, including meeting with the insurance adjuster to make sure everyone was on the same page. Their work crew was professional, kept a very clean job site, and installed a roof that survived the 2020 derecho with only a single lost shingle, which Apple Roofing promptly repaired.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Jennifer Urbanek

2021-05

Apple Roofing replaced our roof, gutters and downspouts from the derecho storm that hit us hard in Iowa back in August. Their crew did an excellent job on the roof as well as cleaning up during and after everything was done. Our project manager, Chris was fantastic to work with, very responsive and saw the project thru from start to finish. Apple exceeded expectations, 2 thumbs up!! Thank you.Services: Gutter installation, Roof installation

Artful quest

2023-05

I can not recommend this company at all! They did not stick to their initial price. Roof looks horrible and they damaged the siding on my house. I also found a bunch of nails in my driveway as well. I'm willing to bet they have some complaints on the BBB. I'm considering legal action. Don't use these guys, there are better roofing companies out there.Service: Roof installation

Fay

2023-09

Eric Hensley was fantastic and extremely knowledgeable and made a fun easy experience. He made sure to work around my busy schedule and treated my roof like a priority.

Amanda Tyler

2021-05

Apple Roofing installed our new roof & gutters last month on a hot day. The crew did a great job, finished in one day & Dave Kluender went above & beyond to get it done ASAP even though they were swamped with work from the derecho.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof installation

Brad Lewis

2023-07

Apple Roofing was Great to work with, they sat me down at the dinner table and explained the entire roofing process/insurance process they did clean up very well I have had a great experience with this company I highly recommend Apple RoofingServices: Gutter repairs, Gutter installation, Roof installation, Roof damage repair

MD K

2021-05

Requested an estimate, Robert came out in late June. I also requested gutter estimate which his response was, 'that's a lot of work'. I'm sure it is.Never received anything back from Robert as far as an estimate but a phone call same day recommending I call my insurance company instead although I do recall him telling me he'd get me something back in a few days.I didn't try to get an estimate from him after the initial contact because frankly, it would be a lot of work.I called Apple because a friend had a good experience with them but I did not have the same at first impression.

Terence Baptiste

2020-05

Dave was very informing and kind during his introduction. Once his guys showed up they absolutely trashed my yard with garbage from their work. There shingles in my pool and all over the yard as well as nails which would cause I problem because I have animals. I told him and he promised to give my wife and I a gift card for the inconvenience. I’ve never heard from him since. Worst experience ever! We feel taken advantage of and are very upset with our experience with Apple Roofing.

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