4.8 (311)
3921 121st St, Urbandale, IA 50323
(515) 630-0143
r3roofs.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kelsey Livingston
2024-04
Three times in just a few days I have had my doorbell rang and people knocking on my door representing your company. It’s starting to feel like harassment. Yes vehicles are in the driveway but I am not answering for a reason. Maybe create a more efficient system so the same houses aren’t getting bothered.
Erica Ng
2024-04
Excellent customer services, Gaby Llaca!! Keep customer informed on every step and the progress of the job. Gaby is thorough and have excellent knowledge of her job. She is professional and flexible on meeting with the customer. Fast and excellent work by the crews. No mess no fuss...
Brad Mcvey
2024-04
Hail damage high winds 💨 R3 showed up very nicely and polite and no push just looked at gave me options answered several questions laid out a plan top quality products costs too .and orchestrated the plan to a tee professional kept me notified each step cleaned up better than when they started office personnel was very sweet nice best of all honest the work was done quickly and efficiently top notch they know how top-notch company of folks work hard high standards morals fair price from owner to the janitor all American customer care with a bow tie we need more companies like this one love them like family .highly recommend them above any other out there! Second to none!Thank you R3 da.. Great job! We love you wish we had 100 more like you Sean, Megan top dogs I delt with the most hope it's ok to name names they deserve a pay raise outstanding !Ive been alive a long while there's good ok great there over the top! Top hats
Kenny Lamb
2024-02
I could not thank R3 Roofing enough for the work they have done on my roof. Jarod and his team were great. Jarod himself helped me with the process on getting the paperwork filled out, picking the roof that my wife and I wanted, and made it painless and stress free. His team was quick and reliable and I couldn't believe how fast his team got started and finished in just 1 weekend with absolutely no problems. The roof definitely was needed to be done and Jarod and his team made sure that it was replaced before the winter season. I would recommend R3 Roofing to anyone who needs a roof, siding, and gutters looked at and replaced.
Shawn Hoffman
2024-02
Gaby Llaca with R3 Roofing and the crews did a fantastic job with my new roof and siding. There were no surprises, everything was done fast and to great quality. Gaby work hard with the insurance and contractors. If I ever need their services again I will certainly use R3 Roofing!
Matt G
2023-10
Would not know what to do without R3 Roofing & Exteriors! Patrick did an outstanding job and was with us every step of the way. He assisted me in filing the claim with my insurance company after a recent hailstorm. He educated me on the roof replacement process and was always available when I needed help. The crew replacing the roof was very efficient and did a great job. My roof looks better than ever and would recommend Patrick and R3 to anyone.Services: Roof inspection, Roof damage repair
Joe and Maddie Farrell
2023-10
Very positive experience. Gaby at R3 roofing was great to work with every step of the way. She walked us through every component of the process in a way that was easy to understand and answered all of our questions quickly and concisely. They did multiple quality inspections after the roof was on and did multiple checks around our yard to ensure no material or debris was left behind. I highly recommend Gaby and R3 roofing to anyone that needs/wants work done moving forward.
Elyse Gabor
2023-10
I have had the best experience with R3 Roofing & Exteriors. The company and its workers are hard working, time effective, and helpful. Their employees go above and beyond to produce quality work and amazing outcomes. Project Manager Patrick David has made a lasting impression on me. On top of being skilled and versed in the world of roofing, he is easy to talk to and approach with any questions regarding the project. His first priority is the customers. His warmth and skill has made a lasting impression.
Brian Grasso
2023-10
I had a great experience with R3 Roofing & Exteriors. Gaby did an exceptional job and was there from the initial inspection to the final clean up. She assisted me in filing the claim with my insurance company, educating me on the roof replacement process and always being available to answer any questions. The crew replacing the roof was very efficient and did a great job. Gaby always kept me informed and communicated with me throughout the process. My roof looks great and I’m very happy my decision to go with R3.Gaby was able to help my neighbors, also. They worked with multiple roofing companies and could not get their insurance claim approved. I referred Gaby and she worked with my neighbors and their insurance company. Gaby’s expertise helped them get their claim approved. They were extremely impressed with Gaby and very happy with the roof replacement completed by R3.Services: Gutter installation, Roof inspection, Attic venting, Roof installation
laoboijeffrey515
2023-10
R3 is a very reliable company. Patrick helped me file my first home claim due to some hail damage. He was very knowledgeable about the insurance process. The rest of the R3 team were respectful and responsive and I will definitely be working with them again.Services: Roof inspection, Roof installation
Rob W
2023-10
I recently had the pleasure of working with Gaby and the team at R3 Roofing, and I couldn't be happier with the results. From start to finish, the experience was smooth and hassle-free.Gaby has been exceptional to work with. Her communication was prompt and clear, and she patiently answered all my questions, addressing any concerns I had. It's not every day that you find a project manager who is not only professional but also genuinely cares about customer satisfaction.As for the roofing work itself, R3 Roofing exceeded my expectations. The quality of their work is top-notch. My roof not only looks fantastic but is also structurally sound, providing me with peace of mind for years to come. The attention to detail and craftsmanship are truly remarkable.What's more, even my neighbor couldn't help but notice the outstanding job R3 did. They commented on how well the new roof complements my home and how impressed they were with the overall result. It's always a good sign when your neighbors are impressed with your home improvement project!Overall, I wholeheartedly recommend R3 Roofing for any roofing needs. They combine professionalism, quality workmanship, and a commitment to customer satisfaction that's hard to come by. Thanks to Gaby and the entire team at R3, I now have a beautiful and reliable roof over my head.
Alex Limke
2023-10
After noticing R3 had worked on multiple houses within my neighborhood, I decided to give them a ring for a free inspection. Gaby came the same day for a thorough inspection and helped me submit a claim to my insurance all within 20 minutes. She was extremely responsive and helpful throughout the entire process. Additionally, when the team roofers accidentally damaged an exterior outlet, Gaby worked with me to get it repaired within days. Very happy with the new roof but even more with the professional service from Gaby.Services: Roof inspection, Roof repair, Roof installation, Roof damage repair
Brittany Gamelin
2023-10
We worked with Gaby on our new roof project and she was great! She definitely knows what she's doing. I really appreciated that she handled the insurance stuff for the most part. The actual work on the roof seemed to go smoothly. They were short on a couple pieces they needed to finish the job but they came right back to finish it up and the roof looks great! I've been very happy with the process working with this company, would recommend.Services: Roof inspection, Roof installation
Kimmie nguyen
2023-10
Patrick and R3 were a joy to work with. They made the insurance process simple and snappy. I enjoyed their business enough to refer them to the rest of my family. From the first inspection, to the final inspection after the roof was built, Patrick was consistently following up and made sure I understood everything along the way. Would 100% recommend working with R3!
Dylan Landess
2023-10
I wanted to share my fantastic experience with R3 Roofing & Exteriors, especially Dalton, who was our main point of contact. They recently took care of my roof, and I couldn't be happier with the outcome!Right from the get-go, Dalton impressed me with their detailed assessment and clear explanation of the process. They even handled the insurance side of things, making it a breeze for me.The crew was on the ball, getting to work promptly. Their attention to detail was impressive, ensuring a flawless finish. Throughout, Dalton and the team kept me in the loop, addressing any unexpected hiccups with efficiency.What really amazed me was how quickly they wrapped up the project without compromising quality. The clean-up was thorough too, leaving my property spotless.I can't recommend Dalton and R3 Roofing & Exteriors enough. Their professionalism and dedication to customer satisfaction are top-notch. If you're in need of roofing services, they're the ones to call!Services: Roof inspection, Roof repair, Roof installation
Dave Kern
2023-10
Very pleased with my roofing experience with R3 Roffing. I worked with Gaby L from the Urbandale office, she did an outstanding job communicating, excellent follow up and she really worked hard on my behalf to get my entire roof covered on my insurance claim. Gaby is knowledgeable and understands how to work with your insurance company to ensure you are getting everything you deserve. Great result, roof looks great, the crew was very respectful and did an outstanding job protecting my property and cleaning up after the work was completed . Very happy with the outcome.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Lacey Seawright
2023-10
Highly recommend R3! Gaby was very professional and efficient. She made the process of working with our insurance company very easy, contacting them directly to take me out as the middle man. The crew was professional, arrived on time, and the work was stellar. I couldn't speak more highly of them! Gaby made this process that's normally a headache very easy to maneuver. Thank you SO much!!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Tim Maulsby
2023-10
Worked with Fabian Mills and he did a great job of thoroughly explaining the process of getting our roof shingles replaced from storm damage. Helped file the insurance claim and promptly answered questions after the initial inspection. We were a little undecided on color and he took the time to provide several photos from previous work that helped us make a decision that we were comfortable with.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair
Heather T
2023-10
Was given a brochure of information regarding hail damage and possibly having insurance cover a roof replacement. Called and scheduled an appointment to see if our damage might be covered. Jorge was very friendly and knowledgeable, and was able to explain the process. Jorge was correct in his observation and was able to get the roof replaced under our insurance. The roof looks great! We're glad things went well and a job/product well done. Thanks Jorge and crew!!!
Jennie Jacobs
2023-05
This team is great. I had an insurance claim from the March 5 storms and they helped me get new roofs for my house and garage. Issues were resolved professionally and I’m satisfied they will be there for me in the years to come. Thank you!Services: Roof inspection, Roof installation
Zola Schultz
2023-10
We have nothing but great things to say about R3 Roofing! Gaby and her crew were professional, on time, did great work and clean up, and installed a beautiful roof that has added value to our home! Gaby is extremely knowledgeable and skilled. I would recommend her to anyone who needs their roof repaired or replaced!
Lindsey Madison
2023-10
We are working with R3 right now to get our roof re-done and things truly could not be going any better. We feel lucky to be working with Fabian in particular because he’s kind of held our hand the whole way with insurance, he’s super personable but also clearly knows his stuff. We have a pretty old roof so we weren’t even sure what we’d be able to get out of our policy but Fabian was the perfect match for that. Now we’re getting a whole new roof and just paying our deductible. The whole R3 team has been great and we have nothing but good things to say!Services: Roof inspection, Roof repair, Roof installation
Ken Bolton
2023-10
Aaron Irving stopped to discuss storm damage in our neighborhood and that many roofs had been replaced. He set up a time for the next day to have Jorge Ramirez look at our roof.Jorge did a thorough evaluation and determined that we did not have enough damage to warrant replacement.Aaron and Jorge were both very professional and I appreciated their honesty.Service: Roof inspection
Ariana Nikic
2023-10
As a person with minimal house owning experience and wanting to ensure my first home came with the best roofing and look, I consulted with Pat to learn a little more and he was excellent. He gave me great advice on what to look for and taught me more about homes. I would highly recommend his service. He was approachable and very nice.
Jess Osborne
2023-10
Great company to work with! I had a full roof replacement through insurance due to wind damage. My project manager, Jorge Ramirez, ensured the entire process ran smoothly from start to finish and has stayed in touch ever since completion. Satisfied customer!Service: Roof installation
T H
2023-10
I recommend r3 roofing and exteriors. Dalton and Dylan have been professional and informative. They are not “pushy” and have answered all our questions. They communicate directly with the insurance company, so we don’t have to deal with all that paperwork. I feel that they are honest and trustworthy, and I’m glad that I don’t have to deal with roofing issues for many years to come.
Stacy Thornley
2023-10
R3 Roofing and Exteriors left information about hail damage and I had them come out and see if the damage I had on my roof qualified to be covered by insurance. Jorge arrived with his crew and looked at the damage. He was professional and able to explain the process. Fast forward a couple of weeks to today as I'm looking at a job well done. Thanks Jorge and crew for replacing my roof and doing such a nice job!
Zach “LilOrti123” Ortloff
2023-10
I had the pleasure of doing business with Patrick David. When I first contacted R3 about getting work done on my roof I was put in contact with Patrick. As I listened to Patrick I was assured that I was in good hands based on the attentive nature he displayed. The staff is very pleasant and the work they did surpassed my expectations. Patrick’s professional demeanor is a key component as to why I will always stick with R3 Roofing in the future.Services: Roof inspection, Roof repair
Jason Hopkins
2023-10
After meeting Gaby through a neighbor who had had a roof inspection done, she made herself available to do an inspection on the spot. She identified some possible wind/hail damage, and we started the process of a claim with my insurance company. She walked me through the entire process, was responsive throughout and roof was completed and looks great. I highly recommend anyone to work with R3 for any roofing renovations you may need!Services: Roof inspection, Roof installation
Cole Lewis
2023-10
Patrick was great to work with. He made the process very simple and easy to understand. He came across as very professional and knowledgeable in the roofing business. His responses were very timely and respectful. I would recommend his services to anyone and look foward to working with him again.
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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