4.7 (103)
7509 Douglas Ave Suite 19, Urbandale, IA 50322
(515) 735-3310
shamrockroofer.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Thomas Harrington
2024-04
Awesome company! Got helped by Jon Turner and was very happy with how seamless he made the process with my insurance company. He walked me through everything and made my life a thousand times easier. Amazing customer service all around and cool guys.
Michael
2023-12
We suspected our roof sustained hail damage following a storm in 2022. Within 2 days of placing a call to Shamrock, Tom showed up to inspect our roof and confirmed we did have damage. Unfortunately our Insurance Adjuster didn't agree with Shamrock's findings and our claim was denied. Determined to prove our claim was valid Tom and the Shamrock Team guided us through the Insurance appeal process even putting us in touch with an Appraiser who fought to get our claim approved. I am happy to say after 16 months of fighting we now have an awesome new roof! Tom and Shamrock went above and beyond to get the job done. Thank you.
Bruce Wilson
2023-09
Shamrock was great from day one! They helped me all the way, from placing an insurance claim, all the way through the process. I literally had to do nothing! Now I have a brand new beautiful roof. My rep, Caleb, was super hands on. Not afraid to get dirty or hot! He was professional and just a nice young man. Very happy with my experience.
Dane Visser
2023-08
The people of Shamrock would get 5 stars. Professional. Timely. Caleb out of Des Moines was fantastic.However the reason I went to Shamrock was for one contact solution for all my weather damage; gutters siding and roof. They were not the cheapest but this convenience has value to me. It wasn't until roof was completed that they found out they couldn't do the gutters and siding and apologized. I understand if this is out of their control. But it's been 90 days since our discussion and plan and that is time I could have used to find other contractors.Having the estimate for all work through one company and now starting over is a headache to process with insurance, and now all local businesses are booked up out through the season. I likely am forced to do the gutters and siding myself now if I want it done this calendar year.Please don't promise what you can't deliver.The team sub contacted through shamrock did a great job on my roof. Cleaned up after themselves better than expected as well.
Tyson Heuton
2023-08
Shamrock Roofing has been great to work with! I communicated primarily with Dillon who was responsive and worked diligently with my insurance company as they didn't make it an easy process. I appreciate his efforts and positive attitude. As for the crew that shingled my roof, they provided professional, quality work and cleaned up very well.Service: Roof repair for storm & wind damage
Tanner Hemer
2023-10
Nothing short of 5 stars from Shamrock! I personally worked with Caleb - and he was great from Day 1. From the original inspection and claim filing process through the finished job he was only a call or text away and willing to help with whatever he could! Great experience, highly recommend!Service: Roof repair for storm & wind damage
Belinda Dietrich
2023-10
I recently experienced hail damage to my flat and asphalt roofs on my home and garage and Shamrock Roofing did an excellent job replacing them. Especially, working with my project manager Amber Gilliam, who made the process seamless for me the homeowner. She ensured I understood the process from beginning to end and worked with my insurance company multiple times. Amber and her team at Shamrock Roofing are professionals I highly recommend.
Brennan Veal
2023-10
Caleb F. was great to work with. Experienced and knowledgeable about the entire process. Went out of his way to work with us and the insurance company. Install crew was fast and respectful of our property. Would definitely recommend Caleb F./The Shamrock team for any future repairs or inspections.Services: Gutter repairs, Attic venting repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair
Bob Elder
2023-05
We got hit by the August 19th 2022 golf ball size hail storm and how. I have some souvenirs in the freezer š. They took care of everything. Insurance, materials selection and delivery and installation. The roofing crew was great and finished both buildings before I got home at 3pm. The gutter crew was next (they bring their materials with them) and they were done by 1pm the following Friday. Very pleased and highly recommended. šServices: Gutter installation, Roof damage repair
Courtney Peterson
2023-09
We had a great experience with Shamrock when they replaced our roof. Ray was professional and easy to work with from start to finish. The crew that worked on the house worked quickly and we love the results!Service: Roof repair for storm & wind damage
reed6244
2023-05
Caleb was the project manager and from the start was extremely communicative and responsive. The crew did a great job; I have never seen a roof more carefully removed! I had concerns about a front garden I have and Caleb addressed this very well. During install the crew found carpenters ants and Caleb immediately came over snd we worked through it. The crew was meticulous in their cleanup and I couldnāt tell they had even been there. The roof is stunning and they even came back the next morning to address a few minor details. A+ job, thank you everyone!Service: Roof installation
Roxann Ackerson
2023-11
Caden Dimaio of Shamrock Roofing inspected our roof & gutters for hail damage & recommended we contact insurance adjuster which we did. Shamrock Roofing did a professional job with roof & gutter replacement - easy to work with & very professional. We are very satisfied & recommend Shamrock Roofing.Steve & Roxann AckersonServices: Gutter installation, Roof inspection, Roof installation
Shiela Doyle
2023-05
Had a lot of damage both on the roof as well as siding and gutters from the hail storm August 2022. The following day a huge limb gave way from the wind and damaged the north side of my home which included the fireplace. In the days following there were many contractors in the area but Shamrock signs caught my eye. Maybe the Irish angle? Who knows. I called their number and asked for a call back. Heard from Tom O'Neill. He came out and explained options, billing, insurance, etc. Roof was done quickly as were the gutters. Ran into a snag with siding as it was no longer manufactured. A close match was found but it took forever for the manufacturer to get it made and sent. Tom did a great job of keeping me posted through the long process. He always responded to my texts. Siding finally completed a few weeks ago and it looks great. I'm so glad he was there to guide me through hopefully a once in a lifetime situation! Wouldn't hesitate to recommend either Tom or Shamrock Roofing.Services: Gutter repairs, Roof repair for storm & wind damage, Attic venting
Andrea Torres
2023-05
Absolutely THE BEST in the business! Jason Adair specifically was amazing to work with as a project manager. He helped us navigate the insurance red tape, communicated every step of the way and was very responsive throughout the whole process. Our roof looks great, was installed quickly, on time and on budget! I would highly recommend Shamrock Roofing!Service: Roof installation
Michelle Montgomery
2023-05
It was a pleasure to work with Shamrock Roofing. Caleb was very professional, and took the time to explain the details of the job, and maintained communication throughout the project. The crew was respectful of our property and the cleanup was amazingly thorough. I will contact Shamrock Roofing for any future needs.Service: Roof installation
Aaron Barker
2023-05
The experience working with Shamrock on a roof replacement was excellent all around. The project manager Tom O'Neil came quickly and explained everything to me in detail, both about how the process works and what I would likely pay. They helped me with the insurance claim and scheduled the roof replacement much more rapidly that I had expected. Throughout the process I felt that only the necessary replacements were being done and that I was only paying for things that mattered, which was comforting. The team that came here was fast, efficient, courteous, and did an excellent job cleaning up after the roof replacement was finished.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation, Gutter cleaning
Virgie T. Rose
2023-11
We called Shamrock for a leaky roof, and Derek Roberts took excellent care of the issue. His knowledge and clear explanations made the process understandable. I would undoubtedly do business with them again.
Tyler Larson (Mr. Tyler Larson)
2023-05
I highly recommend Shamrock Roofing and Construction! Caleb Faas was managing our roofing project. He even managed to get the timeline moved up by a whole week to have our roof done. Communication isn't always great when contractors and subcontractors get involved with projects, but Caleb's communication with us was top notch! Our roof looks awesome, it only took a day, and the construction crew was RIDICULOUSLY thorough about cleaning up after themselves. It's been a couple of weeks, and I haven't seen a single nail or roofing remnant of construction on our property. I highly recommend Shamrock! I highly recommend Caleb! Great work! Great!!!Services: Roof repair, Roof damage repair
Christina Leibrook
2023-11
Very pleased with the work Steve and his team did in replacing our roof and soffits. The overall experience was positive, emphasizing quality and efficiency.
Kelsy Rangel
2023-10
Thank you for a wonderful experience, Shamrock. The guys arrived on schedule and did an excellent job cleaning up! I was expecting a shambles and received exactly the opposite! The new roof looks fantastic!
Sarah Dixon
2023-05
Caleb at Shamrock did a wonderful job working with me to get a new roof installed after hail damage. The project was more complex due to solar and he was communicative throughout the project, timely, and responsive.Services: Roof repair for storm & wind damage, Roof installation
Lisa Pence
2023-05
Shamrock replaced our house and garage roofs, they did an excellent job. Caleb F. was very experienced and helped with every step of the process. He also came by the day after the job was completed to verify we were satisfied.Services: Gutter installation, Roof inspection, Roof installation
Ted Stetson
2023-05
Just had our roof and gutters replaced by Shamrock Roofing due to hail damage. They did a tremendous job and Caleb was great to work with. Highly recommend them and would use them again.
junior gorg
2022-05
Shamrock Roofing did an excellent job on our home! Iāve never seen a better looking roof and skylights in my life. They did everything they said they would do from the first time Cole and Cullin saw and assessed our roof. They did it on time, cleaned up very well, listened to any concerns we had and genuinely acted like they wanted our business. They were also quick to step up and deal with our insurance and did it with obvious expertise. Jared, the project manager, clearly went out of his way to stay in contact by phone, coming to our home, text and email. He even asked about interior problems we may have had due to roof damage, found some, presented it to our insurance and got approval to fix it! The crew that did ourwork (in one day) did their job beautifully. I connected with Willson, the crew chief, and he seemed interested in the project, was friendly and even told me Shamrock treated them well and was an excellent company to work for. I believe that! They certainly have treated us well too and our experience with Shamrock Roofing has been perfect.-Bruce BarkerServices: Roof repair for storm & wind damage, Roof inspection, Attic venting, Skylight installation, Roof installation
Amanda Reynolds
2023-05
After a big storm so many roofers are trying to get you to sign with them. Many are aggressive, Tom was professional, patient and amazing. He helped us navigate the insurance requirements. The work was done quickly and beautifully! They were just wonderful. I absolutely recommend working with Shamrock.Services: Roof repair for storm & wind damage, Gutter installation, Roof repair
Josh Hope
2023-11
Chris and Dan, hired for a roofing service, provided exceptional service that exceeded expectations. They have earned our trust in every aspect.
Joy Kellerman
2023-05
Had an awesome experience Ray and the entire crew of Shamrock Roofing. Also came to the appointment that my insurance adjuster was at so he could answer any questions.Ray and crew are dependable, punctual and very professional. I would recommend them to anyone looking for roof service.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation
MrCooneyJ
2023-05
*UPDATE 12/09/2022*I was contacted by Tim, one of their project coordinators, and we spoke on the phone and met in person on my property and he visually and physically inspected our roofs himself and saw the unsat work. They have since made it right with us and then some. Tim was great to work with, as a fellow veteran he understood our frustrations, and made it right for us.3 weeks ago we had our roof replaced, the crew left equipment in my driveway that I had to store until they came back and picked it up days later, damaged my property and my building. did unsatisfactory work and when we reached out to explain what was wrong, our rep never returned messages or calls and still haven't heard back from him for weeks now. gutter crew came out and brought wrong material and it was even the wrong color we chose, also shamrock tried adding on things we did not authorize to get more money out of us, said they'd be back later that day or next day, havent seen them back in a week. we've reached out several times for them to make this right and fix the issues and we haven't heard a thing back in weeks. I highly do NOT recommend this company. I will rewrite my review if they man up and make it right and on their dime. we are extremely upset with our experience with shamrock
WesandRose Hodgson
2023-05
Caleb Faas at shamrock was great. Prompt, quick, great communication and he took care of us and got us a new roof fast! Caleb worked with our insurance to pay for it, and I would highly recommend him to anyone.Services: Roof repair for storm & wind damage, Roof repair, Roof damage repair
Wes Hala
2023-11
Never showed up after estimate and contract. No return calls.. turned away many companies since hail storm waiting for shamrock. Now going into winter regretting ever thinking I could trust these guys
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | 8āÆAM-6āÆPM |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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