NCRI - National Catastrophe Restoration, Inc.

S Mic

2023-04

I wish I could leave zero stars. Construction staff that came out were courteous and "professional" (some). Although company sometimes sent out people that were not experts or certified in the work they were trying to complete. Mismanagement to a T. Cancellation rate over 50% on agreed upon date and time with short notice or late notice the day that work was to be completed. Basement "under construction" for approximately 4 months. This job per other experts would take one week (I started the paperwork to complete the work with other construction personnel figuring NCRI would never complete the work). NCRI sent out a "drywall guy" that was actually a water tech. He did not install drywall proper. Not only, did he not finish, taper, or place a nice coat but NCRI sent painters and instructed them to paint over it stating it was done. Mudding not complete and no texture on the wall similar to the surrounding area. They had to send out an additional crew that were "drywall" professionals and did an excellent job. Also tried to cut corners from contract that was sent and reimbursed by insurance company and stated it didn't "need" to be done ..........after the checks were sent. Hmmm. Trying to cut corners at customers expense to make a buck.

Brandie Smith

2023-04

We had Salvador he was so respectful and thorough. Cleaned our lobby and it looks so nice and clean. Came and did our carpets they looks so nice and clean. Would definitely recommend!Services: Flood cleanup, Carpet cleaning

kaylie nichols

2023-04

Maybe the drivers should learn how to drive safely.I have a sticker on the back of my car that says “my childrens loves are more important than yours, back up”He still chose to be inches away from my back number despite going 83 mph on the highway.Absolutely reckless

Aaron Boswell

2022-04

NCRI was incredibly responsive and efficient in their work. They assisted with water clean up, and were very knowledgeable as to the proper measures to take to clean up the water, and assisted in finding the source of the issue. If you are looking for a company that does top notch work and will respond at the drop of a dime in your time of need, NCRI is as good as it gets.Service: Water damage-related cleanup & repair

Nicholas Minarsky

2023-04

Jaxon was incredibly fast and explained everything well. Great employee and would love to work with him again

Leslie Gault

2023-04

Salvador done an excellent job went above and beyond to make sure the floors were properly cleaned would definitely reccomend him.Service: Carpet cleaning

tracy daily

2022-04

The clean up.crew was great. The construction crew was a real screw up. I can't close windows, siding has holes molding around the floor cracked and broken.Service: Fire damage cleanup & repair

Paul Miller

2019-04

They've been next to impossible to work with. They ignore me for weeks at a time and only answer my messages if I pester constantly. Maybe the repairs I needed were just too small for them to care about, but they should have told me up front. Ignoring me was not the way to go. I don't intend to ever use this company.

Evan Smith

2022-04

Carl and his team are very responsive, professional and addressed the issues swiftly. Would never hesitate to refer NCRI.Service: Fire damage cleanup & repair

Troy Heinrich

2021-04

Worst company I have ever dialed with. Slow, bad supervisors and can make up there mind on price. Three different prices given to me and the insurance company, got screwed out of money and my time. Don’t use this company.!,

Yanara Roque

2023-07

Ncri it's working at the hotel that i work , and the tabitha and crew are great

Yvonne Saunders-Teigeler

2022-04

The end result was beautiful. And they did nearly all of it while we were away on vacation anyway.Services: Remodeling, Construction debris removal, Water damage-related mold removal, Drywall repair

Anutha Bubba

2021-04

Great experience; courteous employees who clean up really quick.

Bobbie Treat

2020-04

In my open the best restoration place in town very professional and friendly.

Kyle Bear98

2019-04

Large company for your large restoration needs. They do fabulous work!

Jerry Bonson

2020-04

Needing help with a natural disaster or maybe a surprise structural or mechanical emergency? You've come to the right place.

Steve Brines

2019-04

Very nice people they really care.

Allen Hall

2021-04

A good place to work.

Soap Fletcher

2021-04

Good people, good business!

Carl Maxson

2020-04

The best

Shirley Maxson

2020-04

Son works here

Misty Cooper

2023-04

Terrible experience!Service: Fire damage cleanup & repair

Richard Moyer

2023-04

Friendly

Mark Swayze

2017-04

Very friendly