Bluegrass Roofing Co. LLC

Ra Tol

2024-02

After the spring and summer storm of 2023, I was missing shingles on my shed, garage, and had hail damage on my house roof. I searched around to find a roofer that had a decent reputation, and my niece and nephew referred me to Bluegrass Roofing. Once the insurance company finally did its part, Bluegrass Roofing was timely, easy to get a hold of, and easy to work with. The crew that did our roof showed up before the sun was up. Literally! Unloaded their equipment covered our landscaping, and started work. There were eight of them. They were there all day, and did not leave till the sun went down, literally! And that shed roof is not for the faint of heart! It is a steep booger!They scoured the yard with a magnet several times during the day, raked the yard when they were almost finished for the day--and there was still light.And every single one of them did a patrol of the yard to secure any leftover gear, trash, and any roof debris they missed. They even cleaned out the gutters while they were taking off the shingles!!!! Can't say enough good things about this organization, and the team they sent to fix the three damaged roofs.

Eric Stemen

2024-04

Great company. Dale Owens walked us through the process from contacting our insurance, working within the insurance adjusters quote and when the crew came out to replace the roof they got everything done in half a day. They also took all the old roofing materials with them.I forget the ladies name who works at the branch office but she also checked in with us every couple of weeks since they were scheduled out a little ways out and if a leak developed it sounds like they would have re-ranged their schedule to take care of us.Definitely recommend the company.

Katrina Little-Coffey

2024-01

Dale Owens and Bluegrass Roofing are top notch! They helped us get a new roof and it was approved by insurance because we not only lost tiles but had more damage than we knew thanks to the ever changing Kentucky weather. Mr Owens came out and assessed our roof and got us the help we needed. They were fast, professional, and did an amazing job! I highly recommend them for all you roofing needs.

Kelley Conner

2024-01

Bluegrass Roofing replaced my full roof after a wind storm tore it apart and they were EXCELLENT! Dale Owens was extremely knowledgeable and patient. He walked me through the steps with my insurance to make sure everything was covered and easy for me to understand. Dale scheduled my replacement quickly and also helped me pick a new color for my roof! Dale even made sure the corners of my roof that get hit the hardest were “extra sturdy”. What I’m most thankful for is Bluegrass Roofing’s work has held up fantastically, where my neighbor’s roof, who used a DIFFERENT company, has already fallen apart. I’m glad I went with BLUEGRASS ROOFING!

Mike Riley

2024-02

I'd been apprehensive about choosing a roofing company, knowing I'd have to deal with something I didn't know a lot about, including insurance. Luckily for me, my neighbor sent Kyle Stevens to talk to me, and inspect my roof. I am on now their schedule to get my roof replaced, but with helping me go through the process with Kyle made it much easier than I thought. I was able to get some insurance help, but of course with insurance, deductibles and depreciation, my costs were still not cheap. He worked with me and gave me the best scenario possible for me to get this project a go without breaking the bank. If you plan on having some roofing done, I highly recommend talking with Kyle at Bluegrass Roofing.

Linda Roberts

2024-02

Bluegrass installed our new roof and we discovered a slight color difference, in some of the shingles, when the sun hit one side of the house. I contacted James Embry and he responded very quickly to our concerns; he was quick to come out with the GAF Rep to inspect the issue. James quickly replied they would replace that side to correct the issue….and they did very quickly. Bluegrass Roofing is a very reputable company and great to do business with; I would recommend them to anyone.

Norm Terry

2024-01

Bluegrass roofing did a fast, fair, and professional job on my new roof which was replaced for storm damage. Dale was informative and professional in all aspects of the process. I have recommended them to others and will continue to do so.

Carper Hayes

2024-03

I had a misunderstanding about the Gold Star warranty. I thought that I had a warranty against storm damage but it's only for wind damage and algae problems.. Hail damage isn't covered. The valley on my roof was supposed to have the shingles doubled weaved but it wasn't. It seemed that the closer it got to quitting time the more the quality of the installation decreased. The bright spot has been the assistance that I have received from an office worker, Ada Hixenbaugh. She has been very professional and courteous in getting information for me that my insurance company requested after the installation. If my whole experience had been as satisfying as my dealings with Ms. Hixenbaugh, then my rating would have been five stars. I would still recommend BlueGrass Roofing and use them again if the need arises. Carper Hayes.

Michael Veglucci

2024-01

Working with Dale Owens at Bluegrass Roofing was a breeze. Timely consultation, scheduling and amazing work. The team left my home and yard clean and free of debris. Dale Owens made sure to follow up after the job was complete to handle any issues. Great work, I strongly recommend.

Joseph Thornton

2024-03

Kyle has been extremely helpful and professional. We had some issues with our insurance adjuster & he knew exactly how to help! We appreciate him taking the time to fix our issues & to meet with us.

Joseph Noland

2024-01

Had a very good experience with Bluegrass Roofing. Their representative, Dale Owen was very helpful with insurance appraisals and was always available when questions arose. Their roofing crew were very professional and always polite.

Susan Frase

2024-04

Kyle Stevens has been exceptionally helpful and proactive to get my insurance to approve a roof claim. It is so nice to have someone advocating for the homeowner!

David Figg

2023-09

Paula Strong did an amazing job and checking out my roof and finding every issue from the recent storms this year and stuck with me when my insurance company wouldn’t cover the full repair. After a few supplements they finally covered the full replacement. Bluegrass Roofing knows their stuff!! I looked up the products they use and it’s all the best of the best. I opted for the GAF Timberline NS 3D shingle in Pewter for my new roof. My home has an all new look and curb appeal is on point. So happy I reached out to Paula. Highly recommend.

Jim Vaughan

2023-09

Working with Paula was great. She arrived early. Very knowledgeable did a great inspection even pointed out things done wrong by the last contractor many years ago. She was very patient while we dealt with a bad insurance company and still helped us get through it. The crew arrived very early and did not stop until they had the roof finished. I have and will continue to recommend Paula and Bluegrass roofing to everyone I know. Thank you Paula and Bluegrass for a great job.Services: Roof inspection, Roof installation

Brandon LaMond

2024-01

Dale & Bluegrass roofing were great to work with - they took such great care of us! Dale helped us with roofs on 2 of our homes!

Crystal Garrison

2023-09

Awesome company! Paula was so helpful and patient. She went above and beyond to help make sure the whole roof was covered under insurance. We had dealt with several other roofing companies and had a difficult time but Bluegrass Roofing saw that the job was completed!

Avery Davis

2023-09

Paula is an amazing asset for Bluegrass Roofing. She quickly offered assistance and timely completed all requirements leading to a quick roof installation following the severe windstorm a few months ago. Paula answered all my questions, was always available, and simplified the administrative requirements required by my home insurer.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Lauren Varble

2023-09

Had a great experience with BRC! Paula came out to my house for the estimation and was always available for any communication that I needed. She helped out so much throughout the whole process and guided me on filing claim with insurance. She was so helpful! It was a seamless process and it’s so nice especially these days having reliable communication and support. I would highly recommend BRC. Ava was also great to help me with my payment and insurance problems at the end of the process! Couldn’t ask for better customer service which is so hard to come by these days. If you need a new roof go with BRC! I even got a thank you card from the company at the end! So impressed!

G Banks

2024-01

I can truly say I am very impressed by the excellent service I received from the staff of Blue Grass Roofing Co. from the start to the finish Mr. Dale Owens promised me I would be well satisfied and I am. Thank you Mr. Owens and staff.

Ben Feldman

2023-09

Paula is excellent to work with and was very responsive throughout the whole process. Highly recommend working with her if you need your roof inspected and replaced.Services: Roof inspection, Roof installation

Abby Maire

2023-09

Amazing experience! Despite the fact that my insurance was a literal nightmare - bluegrass roofing was there to answer any and all questions I had. Paula was AMAZING and professional! Highly recommend her to anyone!Services: Roof inspection, Roof repair, Roof damage repair

Christina Elmore

2023-09

Paula is definitely fit for this job! She was very thorough and was able to help us get a new roof! We appreciate her honesty and understanding through the whole processService: Roof repair

Carol Johnson (LabratRN)

2023-09

Roof was up in just over two days! Beautiful job. Nick and Ada very responsive to texts, calls and any questions/concerns. Would definitely use this company again!Service: Roof installation

David Reid

2023-09

Jesse and Paula were so helpful during our time of need. They were extremely professional and knew exactly what we would need done. They helped walked us through the process, step by step. They were always there for any questions we had. Phenomenal Service!!!Services: Gutter repairs, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair

christopher rice

2024-01

Outstanding fast service. They replaced our roof in 2 days. The roof looks great.

Gary Duncan

2024-01

Dale did a great job explaining everything and inspecting the roof to find the problems and working with the insurance company.

Linda Crew

2024-01

Dale Owens was great getting things done efficiently and quickly. They did a great job.

Troy Vinton

2023-09

Very pleased with the responsiveness from Paula. She came out on a weekend and took care of the inspection for me. Why still waiting on insurance to give an answer she has kept in contact with me. Highly recommend.Thanks, Paula

Steve Dodson

2024-01

Super satisfied with the entire process great work and their cleanup was fabulous I highly recommend this company I have recommended to others and they were satisfied and thanked me for recommending to them

Greg D Howard

2024-01

Bluegrass roofing did a great job, thanks Dale Owens for all your help 👍