4.8 (89)
521 Oliver St, Covington, KY 41014
(513) 490-9382
newheightsroof.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dan Rogg
2024-02
Excellent service and product quality! Thank you, Jesse Blaine, of New Heights Roofing, for your professionalism and answering all of our questions and concerns, and especially for dealing with our homeowners insurance company. We highly recommend contacting Jesse Blaine for all of your roofing needs!
A H
2024-04
I highly recommend New Heights Roofing! After being left with a disaster from a previous company, I was lucky enough to be connected with New Heights to see if they could help. Jesse Blaine was great and came out right away. He took the time to assess the damage, understand what I was trying to achieve and devised a path forward that was not only economical, but achieved exactly what I was looking for! Not only do the new roofs look great, but I was impressed with the level of detail and quality put into the work. Communication was clear and prompt through the whole process and he patiently answered my million questions, making sure I was completely comfortable with the work being done. The crew were all lovely to work with and the job site was kept clean and tidy. I really couldn’t have asked for anything more from a contractor and will recommend them to everyone I know for their roofing needs!
Jeff Pelfrey
2024-04
Highly recommend New Heights Roofing! They provided exceptional service from start to finish. Their team exemplifies professionalism, efficiency, and reliability. They go above and beyond to ensure all their roofs are installed perfectly."
masterhansel
2024-01
They gave me a competitive quote and great service. They showed up on time and the roofing repair work took less than a day. I even requested a small favor and they completed it before leaving and did it for free. I highly recommend this company. They really try to help you with your project.
Kyle Marlette
2023-05
New Heights has done two roofs on two different houses now, and we even had them come out to our church for some fascia repair work too. They've always been very professional, and even coming out again if there was else we needed. Jesse walked us through the insurance process, making sure we had everything we needed to work with our adjuster, and Jeremy always made sure everything was done to our satisfaction. Thanks again for the great work! God bless!
Eric Hurst
2023-07
Great company. They show up on time, communicated through out the entire process, and are very professional. I am glad we choose New Heights to replace our roof. I would recommend them to anyone needing roof repairs.
Kelly Matt
2023-08
This company was awesome to work with. Maurice was very informative and helpful throughout the process. He supported us through the insurance claim and checked in throughout the repair process. He made the experience way less stressful. The roofers were quick, they did a beautiful job, and cleaned up thoroughly.
Mandy Kelsay
2023-05
First off, I’m a real live person/customer who lives in Independence, KY. We called around for our roofing needs and decided to go with New Heights after talking to Jessie. He was prompt, professional and seemed trustworthy (didn’t come off like a salesman). I’m so glad we went with them because we absolutely love the outcome. Jessie made the entire process so easy and was impressively responsive to any questions we had. I recommend them to my family and friends. I HIGHLY recommend that you call them for your roof and gutter needs. You won’t be disappointed.Services: Gutter installation, Roof installation
Cheri Thompson
2023-09
I needed new gutters on my home and New Heights did a fantastic job! Everyone I talked to at the office and Jessie, who put the gutters on are very professional and friendly! I would definitely use again if needed. Thank you!!
Michael Cummins
2023-11
Jeremy and his crew did an amazing job from start to finish. Could not be happier with the end results. If you’re looking for a new roof these guys are a must!Services: Roof repair for storm & wind damage, Roof installation
Steven Scott
2023-05
Josh was the estimator and contact point for the project. He was responsive and attentive to what we needed addressed. He assigned a fantastic crew of 8 guys to replace all of the shingled areas on our house, bay windows and garage. The crew was amazing. they planned out the project starting at 6:30 am and divided and conquered from there. Finished all of the roof areas, flashing, chimney flashing, vents and exhaust fans by 5:30 pm. The crew cleaned up the yard and swept the driveway for nails. Jeremy did a final inspection punch list and looked over a future job the next day. This was a stress free and excellent project. I would highly recommend the crew we had and New Heights Roofing.Service: Roof installation
Jenica Bridges
2023-05
Excellent service and outstanding work! Jessie, the site Manager was a pleasure to work with. I will use New Heights Roofing for future work!Service: Roof repair for storm & wind damage
Timothy Hawkins
2023-05
Hands down an incredible company. Jesse and Jeremy were fantastic and really made the entire process extremely easy and stress free for us beginning to end. It was clear from the start these guys operate with the utmost integrity and truly care care about providing their customers a great experience with top quality service. Very trustworthy company. If you need roof work, give these folks a call!Services: Roof repair for storm & wind damage, Roof installation, Roof damage repair
Dr. Lawrence Anthony
2023-05
New Heights Roofing in partnership with The Gutter Boys are a fantastic cooperative business with professional, experienced and responsive staff. The customer service with Katy and Jessie was beyond accommodating and their concern for the customer’s cost is refreshing. I highly recommend them.Service: Roof repair for storm & wind damage
Isaac Roling
2023-05
When it came time to replace our old roof, I was a bit nervous about the whole process. I’ve heard horror stories from others about shifty contractors and insurance nightmares. However, New Heights Roofing made this an easy and painless experience. I had worked with them before when their sister company Cincy Gutter Boys replaced our gutters, so I already knew they did quality work.Thanks to Jesse and Jeremy, the entire process from beginning to end went off without a hitch. I never felt like I had been forgotten about and I was always aware of what was going on. The crew somehow managed to remove my old roof which had four layers of shingles and install the new roof in one day which is amazing. The best part is that the final result looks great!If you’re having trouble deciding on a roofing company, I highly recommend getting in touch with guys. Your home will be in good hands.Services: Roof inspection, Roof installation, Attic venting installation
Stephen Ryan
2023-05
Jeremy and Josh were very responsive! In the recent wind storm I reached out to Jeremy in the midst of the storm and he had Josh out the following morning to access the damage and provide a quote. After signing off the team was here to make the repair before their scheduled time and worked quickly. I would recommend them to anyone!Service: Roof repair for storm & wind damage
Anna Kautz
2023-05
I love my new roof and gutters! Our house looks so sharp. Service was great, the wait time was not too long, and the installation was done in a timely, professional matter. I would definitely recommend them to my family and friends!Services: Gutter installation, Roof installation
Nicole Gilliam
2023-05
Awesome company! The work was outstanding and done in a very reasonable amount of time. Staff were very respectable and professional. Jesse did great at handling my claim with my insurance! Highly recommend this company for all your roofing needs!Services: Roof repair for storm & wind damage, Roof installation
Kelly Logan Walker
2023-05
Jeremy was very attentive throughout the process of planning, scheduling, and helping coordinate with my insurance company to get the best coverage available. The roofing guys worked quickly and efficiently and other than a bit of garden damage from the fallen shingles, I have no complaints.Services: Roof repair for storm & wind damage, Gutter installation, Roof installation
Joey Adams
2023-05
They caused damage to my property. I allowed them to come out to attempt to pressure wash the tar stains off of my deck and front porch. The pressure wash did not work and damaged removed patches of stain. When I sent them a quote for the my painting company to repair the work, they sent me a new invoice for the additional work they did and the new total matched what it was going to cost to fix the damage they caused. It seems very suspect to me. I would not recommend using this company, I have no idea if the roof was done properly and I don’t trust that they will honor their 10 year warranty in labor based on how they handled this problem.Service: Roof installation
Olivia Bell
2023-05
New Heights Roofing was very professional. Jesse was fair with his quote, him and his crew finished in a timely manner. I would highly recommend New Heights Roofing for anyone with roofing questions or needs.Service: Roof repair
Rob Schu
2023-06
New Heights performed roof repair on 04/03/23. Used approximately 10 individual shingles and caulk. Service time was less than 3 hours. Repair work seems good.Service: Roof repair for storm & wind damage
Karen Murr
2022-05
New Heights Roofing did a great job for us. The turnaround time was amazing and the work was completed efficiently and quickly. Very impressive! They even went to bat with the insurance company to ensure that we received the correct payment on our claim. Thank you for all your hard work!!Service: Roof installation
Charmaine Shazier
2023-06
They were very responsive and efficient. Due to critical nature of the repair that was needed, they prioritized and got it completed very quickly. Quality and service were exceptional. Thank you so much.Service: Roof repair
Linda Heaton
2022-05
From the first appointment to the installation of my roof Jeremy was so professional and always available for my question. He really was the best. Also the people at the office were so kind and so professional and helpful. I recommend this company highly. The the crew that did the installation was efficient and did a great job.Service: Roof installation
Tim Schmoyer
2020-05
After shopping around and getting several quotes, we had our roof replaced last week by New Heights Roofing. They were very responsive and did a fast, professional job. It’s not unusual for roofers to cut a lot of corners that keep their costs down, but these guys replaced everything and gave us a 10 year workmanship warranty on it. Their cleanup afterwards was almost perfect, too.
Amanda La Guardia
2022-05
Went through Cincy Gutter Boys and New Heights did the roof. They replaced two roofs and a smaller section of roof around my front porch. Very quick, efficient, and responsive. The guys on site were friendly and accommodating as I had to get kids in and out while they worked. Everything was cleaned up!! Great experience.Services: Roof repair, Roof installation
Hannah Marsh
2022-05
I would recommend this company anytime! Jeremy is responsive and professional. He is very knowledgeable and gives you his honest opinion on what service would work best for you. I recommended him to my in-laws because they were looking to replace the roof. Jeremy went to their home and recommended patching certain problem areas instead of replacing the whole roof. He saved them thousands of dollars and their roof is able to last another 5+ years!
Andy Dowdy
2023-05
Jesse Blaine is absolutely amazing at what he does. Customer service is his first priority.We highly recommend Jesse to all our friends and neighbors. Good looking fella too.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair
Deborah Roll
2022-05
Would highly recommend New Heights Roofing. Could not have asked for a better Sales/Estimator than Jeremy. He was punctual and very professional, answering all questions but never pushy. Price was exactly as quoted and the workers were fast, friendly and very efficient, with great cleanup. After calling other companies, some with not even a callback and some with much higher quotes, working with New Heights was a great experience, not only for the quick turnaround time and communication, but Jeremy went out of his way to ensure we got exactly what we wanted.Service: Roof installation
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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