4.9 (23)
2373 Chitimacha Trail, Charenton, LA 70523
(337) 923-0090
fordroofingservice.com
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Ryan Shaw
2021-05
Be careful with Ford Roofing Service! READ FULLY BEFORE USING FORD ROOFING SERVICE!Where to start, this review could get lengthy so I will keep it as short as possible. After we took two hurricanes back to back here in south Louisiana (2020), our roof was damaged to the point of full replacement. We had a lot of roofing companies stop by and settled with Ford Roofing Service mainly because of selling points put forth from a Project Manager. We were told that they are reputable, use local crews, could possibly be done by Thanksgiving (2020) and so on. Fast forward to the end of February 2021, the roof is finally finished and with a close match to our original choice in material (not or 1st choice). Some of our many problems with Ford Roofing Service are the lack of customer service once contract is signed. The lengthy delay in finishing the project. The apparent disconnect between upper management and laborers. Last but not least, there crew (that not only was not local as promised and agreed upon) showed up randomly with no warning on a Sunday. Shingles and trash left around house and worst of all completely tore up my front yard with a truck and trailer. The project manager and Mr. Ford did agree to fix the yard but be careful when agreeing to something with this company. We did not specify that we wanted the yard filled in and flattened back out, so they poured a couple of bags of top soil in the track marks then left. Since then we have been arguing back and forth with the project manager and owner on everything from the bill to the grass. Now that we have called them out on charging us for work not completed, destroyed property and using a crew outside of Louisiana we have all be concluded communication. This is an obvious concern as we are supposed to have 5 year labor and 30 year roof warranties. All we can say at this point is be careful, do your homework and hold them to their word. Oh and we are also going to have an independent crew come out and tell us if the roof is right.Best Regards,In response to Mr Fords comments:This Is exactly what I was talking about with the disconnect from upper management to the labours all he knows is what his managers tell him not the actual. As for the shingle selection we were not complaining about them just stated they were not 1st choice. And as for the yard if you read what I reviewed you did put top soil bags in some of the holes you did not fix my yard I am having a company come out in blade my yard and re-seed it. Lastly you did not send me multiple messages over long periods of time I go out to the Gulf for work one week on and week off. you should get with your project manager. We are moving forward , best of luckServices: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Jason Ashmore
2023-06
I dealt with Aaron. He was very knowledgeable about the entire process. The insurance company wouldn’t pay for our damage and once we signed up they helped in getting everything paid for. Our roof was done in a day and a half and everything clean, it looks amazing and I would highly recommend them to anyone.Service: Roof installation
Connie Labit
2023-12
Would highly recommend Ford Roofing Service. Did an excellent job on my roof.
Doug David
2021-05
We received damage to our roof on several occasions and Darrell Boudreaux and his crew came out almost immediately and repaired not only our roof (Ford did the original installation) but our sons who also received minor damage. In addition to that Darrell suggested a fix that would prevent future damage which he later made. He has an excellent crew who does not delay and is pleasant to deal with. Highly satisfied.
Faye Hollier
2022-05
We had a great experience with Ford Roofing Service. Darrell Boudreaux came out and gave us an estimate. The roof was replaced within a week. They arrived on time, did it in one day and cleaned up the yard afterwards. The roof looks great! Would use this company again.Service: Roof installation
Đầu Dũa Cuticle
2015-05
I'm very pleased with the roof that Ford Roofing Service put on. They're very professional, did the job very carefully, timely, and cleaned up well afterward. They'd explain clearly to you with any question you have in your mind. Mr. Ford and his men are the best in business. I'd recommend Ford Roofing Service to my family and my friends. Thank you.
Carolyn McNabb
2022-05
Ford Roofing did a beautiful job replacing my roof after Hurricane Ida - my new roof is much prettier than the one it replaced. Working with Sergio was a pleasure. He was professional, knowledgeable and was a man of his word. Ford has a good ambassador there,Service: Roof repair
Matthew Grenz
2022-05
Thank you to Ford Roofing Services for taking care of my initial damage from Hurricane Ida. Frankie was spectacular and made sure we shouldn't get anymore rain damage prior to the full replacement when approved.Service: Roof repair for storm & wind damage
Elizabeth Leonard
2022-05
Integrity, communication, follow through with excellent workmanship, and detailed cleanup after the job is done! What more could you ask for! I didn’t just get a new roof, I got the best new roof! Thanks Aaron and Mr. Ford!
Faye Arco
2022-05
Darryl Boudreaux was the best professional to work with. He was patient with our insurance and attentive to our needs. The new roof is beautiful.Service: Roof installation
Charles Choate
2023-06
they dealt with my insurance company and got me my new roof! would highly recommend Ford roofing!Service: Roof installation
Carly Arcemont
2015-05
very professional, clean, reliable roofing service. I would recommend Ford Roofing Service to anyone. They are the best around !!!
Dwayne P
2020-05
Very well organized, with quality work.
Random dude
2017-05
We really enjoyed working with them they explained everything they would do and showed us they were state licensed and insured which was very important to us,they also did a great job on the roof
Donnice Partlow
2020-05
Did a great job,very organized and they work diligently. Highly recommend.
Marcia Blereau
2019-05
Excellent service and quality!!! Estimate very honest and trustworthy! Job completed in 1 1/2 day!
Tony Scelfo
2019-05
Very good work !!!
None Ya
2019-05
Very professional
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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