DuPont Roofing & Restoration

Stacey Miles

2024-04

Dupont Roofing and Restoration replaced my roof and 2 skylights in 2022. The shingles are doing well, but on skylight continues to leak, resulting in water damage inside my home.The first time this occurred, in January of 2023, James Dupont sent a crew to fix the issue and committed to a 10 year warranty through the company.The second time the roof leaked, in February of 2024, James came to my home personally with a branded shirt and again committed to fixing the issue. He even offered additional services since he noticed my fence was damaged. however, the promised work is incomplete. James has since told me that Dupont Roofing and Restoration is CLOSED as of January, which is odd considering our conversation in February.My roof still leaks, I still have water damage, and James is not responding to any of my messages. He has not even had the courtesy to tell me he can't get it fixed. The last message I have from him (dated February 6th) is still committing to getting the work done, while asking me not to follow up anymore.All in all, this experience has not been good and I would never even consider recommending James or this company to anyone. I am disappointed and can only hope this review helps those looking for a roofing contractor understand that this business is not the one.

Maria Cicio

2023-05

I had an unexpectedly amazing experience working with DuPont. They have a team of professionals that work with every aspect of the process from working with the insurance company directly (I didn’t have to do anything other than put in the initial claim) to making sure the ordering of materials and installation went smoothly. I had hail damage which they inspected and submitted a report for insurance and they also were able to get interior leak damage fully covered and fixed. Despite the difficulties getting materials ordered, they finished on time and under budget.I would highly recommend them to anyone needing a new roof. Their team is knowledgeable and responsive . They worked with me and answered every question I had - and I had a lot because it was the first time I had to change a roof and the first time I had ever put in a home owners insurance claim. They were amazing from start to finish.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

Cloaked Angel

2023-05

DuPont was great. Their people were very friendly and helpful and most importantly kept in contact. Answered any and all of my questions no matter how small. Completed my roof in one day. Came back the next week to check for any nails that could’ve been left behind. They stand behind their work and take any responsibility for anything that could happen in result from banging on the roof (still waiting for them to come take care of that. But they stay in contact).Service: Roof installation

Walter Durapau

2023-05

After hurricane Ida, I made a list of several Roofing Contractors that were accredited with the BBB and my wife and I started calling to see if we could get someone to give us an estimate. DuPont Roofing & Restoration was the only one that we got an immediate response from. I know that all of the Roofing Contractors in the area were probably overwhelmed with requests after the storm but many of them did not even return our call. We were extremely satisfied with what DuPont Roofing & Restoration had to offer. We had to wait a little longer than expected to get the work done, but due to the circumstances, we understood and the final product was well worth the wait. The crew that did the job worked very efficiently and did an amazing job of cleaning up when the job was finished. I would highly recommend DuPont Roofing & Restoration to anyone looking for roof repair or replacement.Services: Attic venting repairs, Roof repair for storm & wind damage, Roof installation, Roof damage repair

Nancy Evans

2023-05

I have to admit I had never heard of DuPont until my neighbor used them for their roof after Ida . They were pleased so I gave them a call . Every single person I dealt with from the beginning to end was so pleasant and efficient. Annah was my biggest support - she persisted with my insurance company - followed up when needed and prodded when needed . She returned my texts/ calls quickly . And very patient with me explaining RCV , depreciation etc. and answering my many questions. Mallory in office also pleasant and helpful. New roof just a few weeks old now and am very pleased.Service: Roof installation

Melony Hill

2023-05

They were friendly and professional on the phone. They came out for assessing damage, gave a very fair quote, and perfectly repaired damage to our roof in a timely Manner! When they gave a time they kept their word. I highly recommend!! We will definitely use DuPont roofing & restoration in the future!!Service: Roof repair for storm & wind damage

Treva Cairns

2023-05

Our roof was severely damaged during Hurricane Ida due to high wind and driving rain. We contacted DuPont Roofing and Restoration by phone from their website listing. We were timely contacted by Joey DuPont ( Sales Rep), and subsequently met with him regarding our roof. He was very informative and explained every step of the reroofing process, including complete negotiation with our insurance company and its adjuster. To make a long story short, the entire process was put in their hands which resulted in not just the one third roof repair offered by our insurance but an entire new roof. The only payment we made was to cover our deductible. James DuPont (Owner) oversaw all aspects of the job keeping us updated and informed. We now have a beautiful, professionally installed roof that was completed in just one day. We highly recommend DuPont roofing if you are looking for an honest, courteous and professional roofing company. Bob & Treva CairnsServices: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Gutter cleaning, Roof damage repair

kaye tyler

2023-05

Dupont Roofing and Restoration did a very good job replacing my roof after Hurricane Ida. They were efficient, thorough, worked well with my insurance company, and cleaned up after repairs were complete. I would recommend using Dupont for repairs! The only problem I had was that they were unable to get the roofing tiles I had originally wanted due to supply issues.Service: Roof installation

Greg Schindler

2023-05

DuPont did it all concerning my hurricane damage repairs. My roof was replaced and interior restored. I appreciate when a company goes the extra mile to communicate and follow through especially during a stressful time. I was one of the first homes repaired on my block because DuPont is thorough providing everything needed to process insurance and get all the material and labor resources to get the job done. Thank you for protecting my family home.Services: Attic venting, Roof installation

EMPIRE ROAD SERVICE

2023-05

great for commercial purposes, james came out and gave me a quote , being my roof was rusted out i thought the price was going be high but james gave me a reasonable quote , what a great experience!

Jennifer Trew

2023-05

DuPont Roofing was a complete pleasure to work with. They were professional and took care of the surrounding exterior during installation of our roof. We love the finished installation and would use them again in the future. Highly recommend!Services: Roof repair for storm & wind damage, Roof installation

Ab Coulon

2023-05

I used DuPont for two roofs after Hurricane Ida. They came out a tarp on my roof before any more damage occurred and were easy to work with, especially considering the volume of work going on at the time. They worked around my schedule and my tenants schedule as well. Would definitely recommend.Service: Roof damage repair

Tasker AME Zion Church

2023-05

We trust and highly recommend DuPont Roofing and Restoration for all of your construction needs! DuPont worked with our insurance company, to install a new roof and repair interior damage. The quality of DuPont’s work stands out! Thank you James and the DuPont team!Tasker AME Zion Church Trustee BoardServices: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Roof damage repair

Ronnell Jackson

2023-05

DuPont roofing is a great company to select due to the quality of work that they performed and the professionalism of the crew supervisor Francisco. My roof looks great and I’m highly satisfied with the quality of my roof. It looks great.Services: Roof inspection, Attic venting, Roof repair

Taylor Brignac

2023-05

I know this is weird to say, but I had a great time working with a roofing contractor. James and Annah were very polite and walked me through the process of getting my roof covered through my insurance and when I had trouble they dealt with it and made it happen. When I think of DuPont construction, I think of professionalism, promptness, and integrity. Thank you for all you e done.Services: Roof repair for storm & wind damage, Roof damage repair

Lee Griffin

2022-05

Dupont Homes very professional and handled the insurance giving me a peace of mind! Our roof looks spectacular and they finished it in one day! They cleaned up very well after installation. Truly satisfied with the service . I would recommend them to anyoneService: Roof installation

Paul Brill

2023-05

Dupont sent out a great team to repair my roof. They did an excellent job and cleaned everything up afterward. The were careful around my house and my plants. I would definitely use them in the future.Service: Roof repair for storm & wind damage

John and Kathy T

2022-05

We are well pleased with the restoration work which was performed by Dupont Roofing & Restoration on our 30-plus year old home to repair a roof leak which also uncovered an early onset termite infestation in our chimney area. The finished product, inside and out, is seamless and exactly as we hoped it would be. We are also happy to report that we found James and company to be completely honest and trustworthy as well as responsive and accessible, a pleasure to know and work with.Service: Roof repair for storm & wind damage

Gavin Olsen

2023-05

DuPont Roofing and Restoration is a great company. The owner, management, and employees are very professional, provide quality work, and great customer service.I would highly recommend using DuPont for storm damage repairs.Service: Roof repair for storm & wind damage

Craig White

2023-05

It is a pleasure to see the “community first” commitment James & DuPont Roofing & Restoration have implemented. They strive every day to provide excellence of service, application and quality products to their neighbors. It has been and is a pleasure working with James and the team.

Mary Alice Evans

2023-05

Love Dupont Roofing and Restoration. After Hurricane Ida I needed a new roof and interviewed many roofing companies. Found Dupont Roofing on the BBB site. They had nothing but glowing reviews. And have never been sorry! Thank you Dupont Roofing for making my life easier.Alice EvansService: Roof installation

Betty Vallee

2023-05

Very happy with new TPO roof and owner of DuPont Roofing and Restoration was very thorough in getting roof done to our satisfaction. He also was excellent in cleaning up materials and glue used for construction. Betty ValleeService: Roof installation

Alan Abadie, Jr

2023-05

From the amazing front office staff (thanks Mallory!) to quotes, and adjuster, Dupont keeps you informed and up to date every step of the way. Annah is so incredible! I didn’t have to deal with my company at all! Dupont handled it all. I’d you want one less stress, go with James and his team.Service: Roof repair

Don test

2023-05

When it comes to replacing your roof, you want someone you can trust to give you an honest deal, quality service and will stand behind their work. There's no one I would trust more than DuPont Roofing.Service: Roof installation

Steven D

2022-05

I had a very large tree fall on my house during hurricane Zeta and it cut my roof in half and blew out part on the wall in my bathroom. A large crane had to be brought in to remove it in sections for safety reasons. This cost us just under $4,000.My insurance company for all repairs waned to pay us $3,800 and only repair the roof right where the tree cut it.I called multiple companies to come out and give us an estimate. Most walked away because they said they could not repair the roof or give us any kind of guarantee that it would not give us problems down the road.I called the insurance company and the response was "be glad we were paying you this much". This went on for six months.Someone recommended that we call Dupont Roofing. James and his crew came out and spent hours on the roof and in my attic inspecting the damage and preparing the bid for the insurance company.These guys went to the insurance company and fought for us. About two weeks after the bid was placed, the insurance company came back with a full roof replacement appraisal and a full repair in the attic, bedroom, and bathroom.They did outstanding work and everyone was professional. I can not recommend these guys enough. And although I hope I don't ever go through this again, these guys will be my first call if I did.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair

Geoff Hingle

2023-05

James and DuPont Roofing did a great job getting our commercial roof repaired after Ida. They worked with the insurance company to supplement our claim and get all of the repairs made.Services: Gutter repairs, Roof repair for storm & wind damage, Roof repair, Roof installation

Ashley Rivet

2022-05

This company was an absolute nightmare to work with. I was misled and lied to for several weeks. I originally hired Dupont because they were going to handle the insurance claims, removing me as the middle man. I was told I'd been given a 1-2 notice before they arrive to start work, instead I came home one day to my old roof ripped off of my house. It took them 3 days to replace the roof and they never tarped the roof at the end of day, so rain and moisture set in. After 5 days of then fixing my structural damage and not completing it, no one showed up again. After 3 weeks of waiting, I was told they were waiting on material to be delievered. After another week, I reieved an email stating I needed to reach out to my insurance company to request additional funds, but the contract I signed said they were responsible for this. I later recieved a phonce call from the sales rep who was supposed to be our point of contact that he had been fired and no one was going to let me know. It took me sending an email stating I would fire this contractor for someone to finally get in touch with me. When they came to remove the remaining roof materials, they hit my house with the fork lift and ripped off the eve of my house, but completely ignored these damages and were not willing to pay for them. They never removed and of the debris from framework they were replacing. Once fired, I didnt hear from anyone for over a month and then I recieved and email with an invoice and they are only allowing me 3 days to pay them, or they are filing a lien against my resoidence.Be keep in mind that this business owner is just a money hungry mongral, and does not care about how he treats his customers. He is a crooked man and doesn't care what the work looks like, as long as he gets paid.Service: Roof repair

Lauren Dupont

2023-05

I would use this company again and highly recommend them as well. The staff was punctual and thorough in doing the job and answering all my questions. The owner has integrity and does what he says he will do. They assisted me in knowing what to buy and building a pergola which turned out beautiful

Kim Gatzke

2023-05

Great job. Everything left clean. Salesperson kept on top of the job and inspected every step through completion.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Jennifer Riberts

2022-05

Dupont Roofing and Restoration is on point. If you want good service see Dupont Roofing and Restoration. They came in and finished the job in a timely manner. Everyone was very professional. Dupont will go above and beyond to meet your needs.You will be very pleased with Dupont Roofing and Restoration.