5 (36)
109 3rd St, Kenner, LA 70062
(504) 291-9880
mlrbuildersllc.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katana Diegel
2024-04
Getting the estimate approved took an excessively long time; however, all of the work was done very well! Morgan was great about answering my questions on the phone. Matt was able to quickly coordinate getting a really professional crew in to install our replacement floors. Overall we're very pleased to have worked with Matt, and super glad to have our home back in full form.
Mary Downum
2024-04
Dealing with MLR Builders was a pleasure start to finish. First starting with Morgan who walked us through the process and assisted us as we had an extremely difficult and rude insurance adjuster. Our house had a broken pipe and it ruined flooring in 4 rooms and a hallway. Morgan calmed me as this insurance adjuster had me in tears, even our insurance agent couldn’t help. The adjuster didn’t want to pay to have our belongings stored properly. Then came Chad our project manager who was polite, kind, thoughtful and professional. All the workmen were very respectful. I rated this company a 5 because this was how customers should be treated. I highly recommend MLR Builders
Bing Han
2023-08
I had a fantastic experience with MLR - when my roof was damaged by a strong gust of wind, they promptly covered it, assisted with the insurance claim, and replaced the entire roof and damaged gutter, leaving my property in excellent condition. This year, they quickly completed the repairs I needed before selling my house. Their professionalism, efficiency, fair pricing, and dedication to customer satisfaction make them highly recommended for roofing needs. Thank you, MLR Builders!
Kenna Salinas
2023-12
This company was recommended by our insurance adjuster, but coincidentally I also found them by doing my own Google search and their positive reviews caught my eye. My mother's home was destroyed by a fire. Having your home destroyed is obviously a very challenging and stressful experience for many to endure. MLR Builders brought relief to the entire process of putting our home back together. Their plans for rebuilding went seamless. They were professional, courteous, and understanding. They listened to our needs, respected our requests, and delivered a beautifully renovated home at the end of the whole process. Their priority was to establish a good relationship with us and that they did from day one until they handed over our brand new keys. I highly recommend this company.Services: Install flooring, Home renovations, Fan installation, Painting, Interior finishing, Drywall installation, Roof installation, Flooring
Harold Dulitz
2023-06
Our most recent project involved a bathroom remodel due to a problem with the tub. Both the Supervisor and the crew were wonderful to deal with. Everyone arrived on time and the work was completed within the time set at the price quoted. This is my third project with MLR Builders and I trust them exclusively! The company is very customer focused and concerned with making sure that every job is done right and to the customer's satisfaction. I strongly recommend using themService: Remodeling
Marc Schexnayder
2023-09
We were referred to MLR Builders through a friend and have been very pleased with the communication, professionalism, and overall quality of our backyard construction project. We were made aware of all changes promptly which allowed the project to continue on time and at budget. We would highly recommend MLR Builders to anyone in search of a home renovation or new construction project.Services: General construction, Fan installation, TV mounting, Exterior painting, Plumbing fixture installation, Roof installation, Concrete pouring, Patio construction, Accessory building construction
Adam Greenbaum
2023-07
Hurricane Ida left in her wake much more than just the outwardly visible physical damage to our home. Aside from the stress of watching the interior of our home succumb to rainwater from a heavily damaged roof, we were left with the daunting question of, “Where will we start?”In the weeks and months following the storm, we were overcome with knocks at the door, cards left in the mailbox, and numerous ‘Next Door’ nightmare stories. Additionally, we had received that ‘initial insurance check’ following our provider’s onsite inspection, which we knew was nowhere equal to the damage sustained.As we prioritized our needs, we identified key performance indicators that anyone we partnered with should meet. Of greatest importance was partnering with a team knowledgeable of the insurance process who would be willing to work as a strong advocate in conversations with our provider. While some of the other indicators were intangibles (honesty, work ethic, follow-up, etc.,), we found through discussions with potential contractors that their answers, or lack thereof, regarding these items, helped in defining our options.Working through the process of remediation with ServPro, we were introduced to MLR Builders, LLC as a prospect for the rebuild. I think what stood out initially was their no-pressure approach and openness to multiple walkthroughs as the remediation worked its course. During these interactions we learned quickly there was a very layered team covering every aspect of the rebuild process: sales, pre-construction, and project management. As we shared with their team the specifics of our claim, they identified and explained areas where we knew work was warranted, but not compensated, and how to broach this discussion with our provider. Moreso, they were willing to be that voice for us. In the end, it was the assurances of those qualities we deemed most important that led to our decision to partner with MLR Builders LLC.Working with the team of Lloyd, Leah, Morgan, Brice, Scott, and their crew was an exceptional experience. When responses from our provider’s desk adjuster stalled, a personal visit was made to our agent’s office on our behalf to escalate matters. There were multiple pre-construction walkthroughs ensuring they understood what we had laid out as a vision. And although this was an insurance driven project, there were areas of our home we also wanted to update. MLR did an excellent job in separating those ‘out-of-scope’ items so not to conflict with what was being submitted to insurance. In the end, we received the thoroughness, knowledge, and open communication we wanted in a contractor.As for the project itself, we were provided a manageable timeline that was met. Since returning home, we have been nothing less than amazed at how they were able to build out our vision. The quality of the materials, know-how of their team, and diligence to working our project was outstanding. We highly recommend MLR Builders, LLC for any home renovation, rebuild, or remodel project. Rebuilding following damage to your home will be taxing on anyone. MLR’s seamless management of their piece of this puzzle truly lessened the stress of our situation. Thank you!
vicki foster
2023-06
The entire team at Serv Pro was very professional. Everyone went above and beyond in helping me with my kitchen rebuild. My contractor was very helpful in assisting me and answering any questions I had during the entire process. He started off his day at my house making sure that everything was in order for the work that was going to be being done that day and always stopped in at the end of the day to make sure that everything had gone well. He also checked in by either phone or text to keep me informed of any changes throughout the day that might have to occur. I would definitely recommend Serv Pro and if needed, I would definitely use their company again!Services: Tile work installation, Install flooring, Paint indoors, Drywall installation, Plumbing fixture installation, Repair flooring, Kitchen remodeling
Bob Wetta
2023-05
If you are like me, you cringe when you realize it's time for a renovation. I know things won't go as expected, we will find things we didn’t anticipate, and the costs will keep going up. MLR Builders was great to work with on our renovation project. Yes – we got many of the unhappy surprises I mentioned above but MLR Builders was very helpful in addressing the unknowns and without blowing the budget with ridiculous change orders. Very professional and a quality job at the end of the day. Not only would I recommend MLR Builders, I have another future project coming up they will be my go-to for this project as well. Their job isn’t finished until you are happy with their work.Service: Home renovations
Ginger Gundlach
2023-12
We were very satisfied with the work performed by MLR Builders. They were timely, attentive to detail and workers were supervised. Very favorable impression.Services: Install flooring, Home repairs, Paint indoors
Nick James
2023-05
I’ve been using MLR builders for renovations on my house. The team has been professional and responsive to our needs. They provide a quality service at an affordable price. I’ve already decided we’ll be using them for more work going forward.I’d definitely recommend them to anyone that needs services they provide.Services: General construction, Install flooring, Home renovations, Home repairs, Fan installation, Paint indoors, Painting, Remodeling, Home building, Drywall installation, Repair flooring
Ellen Haughey
2023-05
I used MRL Builders to repair damage to my house after Hurricane Ida. From the get go, everyone I dealt with was extremely professional, great at communicating, and very easy to deal with. I was very pleased with the quality of their work and they personally dealt with my insurance company regarding claims which was a godsend. Timelines were adhered to and the crew working at my house couldn’t have been nicer. I highly recommend them and would definitely use them again for any future work on my house.Services: Install flooring, Paint indoors, Painting, Drywall installation, Roof installation, Flooring
Dave
2023-05
MLR Builders, through ServePro, has been a Godsend for me. After over a year of trying to get a "local" or eventually "any" contractor to fix my Hurricane Ida repairs, being told they were "booked for months and not taking new jobs" or, "your job is too small for us to take at this time". MLR Builders came to my house fast, assessed my damages, reviewed my insurance claim, and promised me the job would be done. MLR Builders worked with my insurance company and nearly doubled the amount they agreed to pay for the repairs. Project Manager Chad Fabregas went above and beyond to make sure all repairs were done correctly, historically accurate for my 130 year old home, and up to my personal expectations. He was always available to me if needed and solved all the issues that surfaced during the repair quickly and efficiently. I couldn't be happier with the final results. My house looks better now than it has in many years. I know this, MLR Builders have proven to me that when the next hurricane comes (and we all know it will) I don't have to worry anymore, just one phone call to MLR Builders/ServePro and the job will be done.Services: General construction, Deck construction, Exterior structural repairs, Exterior painting
Mark Tauzier
2023-05
Servpro/MLR was fantastic to work with for our commercial building remediation and restoration work. We needed extensive work from a roof that had blown off in Hurricane Ida. They started working with us with the emergency water remediation. Once that was complete, we were pleased and had them perform an extensive renovation that included knocking down walls, a full kitchen remodel, bathroom remodel, flooring throughout our upper floor, new electric and plumbing fixture replacement. They hit timelines set out at the beginning of the project and kept the cost as estimated. They also identified a long term plumbing issue that we hadn’t noticed just in time. I am now working with them on my personal home with similar issues after being satisfied with our office work. We highly recommend!Services: Tile work installation, Install flooring, Home renovations, Home repairs, Bathroom remodeling, Fan installation, Tile work replacement, Paint indoors, Painting, Repair water fixtures, Commercial projects, General building construction, Interior finishing, Remodeling, Drywall installation, Plumbing fixture installation, Kitchen remodeling, Drywall repair
Connie Fogelman
2023-05
After experiencing a home fire we hired MLR builders to do the repairs and painting!! Dan and Bryce were very helpful. Dan was there every step of the way to guide us and ease our fears with dealing with insurance and reconstruction! Thank you for helping to put our home and life’s back together!Services: Paint indoors, Painting, Drywall installation
Julian Tennessee
2023-05
One thing about being a first time home buyer is the concept of preparing for unknowns that you hope never happen.And sure enough my water heater burst not even 3 months into moving in damaging one of my bedrooms and two other rooms.With homeowners insurance the insurance company recommended MLR to mitigate my situation.....And from start to finish not only were they on point, they were accommodating from financial estimates to letting me know who was going to be there, doing the job, leaving my home looking better than before the situation and just outright amazing.The only bad side, and no this is not a knock on them, is that I had to use them in a dire situation instead of meeting them and seeing the work they do and how they went above and beyond what I needed. Thank yall for everything.Julian TServices: Home renovations, Home repairs, Paint indoors, Painting, Interior finishing, Interior structural repairs, Drywall repair
Chris Aguayo
2023-12
The team at MLR builders handled our rebuild after our home sustained water damage with ease. Will certainly use them again.
Calico Jack
2023-05
I used Servpro for both remediation and reconstruction after a pipe leak destroyed my floors and drywall through a good portion of my home. Virtually every employee I met was very professional, polite, and took the time to explain what needed to be done and stuck to the timetable to get the house back in living condition. I cannot explain how good of a job they did. It was so obvious that each person actually cared about and had pride in their work. After a similar experience a few years back left me at the mercy of a company that exhibited none of those traits, I can't tell you how happy I was with Servpro, their folks, and the great work they did. I want to especially thank Lloyd Roberts, Scott Cronin, Alex, Wilmer, Luis, and Heysi for all their hard work, professionalism, and dedication to their craft.Services: Install flooring, Home renovations, Paint indoors, Painting, Exterior painting, Exterior finishing, Drywall installation, Repair flooring, Drywall repair
Kathleen Devlin
2023-05
Excellent service! Work was done efficiently and in a timely manner. Great experience working with these guys! Their knowledge, professionalism and great communication made the work we needed on our house go so smoothly. Thank you MLR Builders! I would highly recommend!Services: Install flooring, Home renovations, Home repairs, Bathroom remodeling, Paint indoors, Painting, Repair water fixtures, Remodeling, Drywall installation, Plumbing fixture installation, Repair flooring, Kitchen remodeling
Carrie Tracy Pizzalato (Caliphia)
2022-05
Had a great experience! They did a very professional job and I am satisfied with their work. Always went above and beyond to help out. Always available if I needed help. Took a long time, but my insurance company didn't help. Very happy with my beautiful new house!Services: Install flooring, Home renovations, Home repairs, Bathroom remodeling, Exterior structural repairs, Painting, Repair water fixtures, General building construction, Interior finishing, Roof repair, Remodeling, Interior structural repairs, Drywall installation, Plumbing fixture installation, Roof installation, Repair flooring, Kitchen remodeling, Drywall repair, Flooring
Jordy Spitale
2023-05
If you need a contractor after a major disaster or just looking for a loyal and clean group… these guys are the best. Like most people, I was stuck fighting with my insurance company after hurricane ida and these guys came in and did it all. My house is brand new and spotless. I would trust them 100x over. I even developed some friendships out of the relationship.Services: General construction, Install flooring, Home repairs, New home construction, Bathroom remodeling, Fan installation, Tile work replacement, Paint indoors, Refurbishment, Painting, Repair water fixtures, Interior finishing, Roof repair, Exterior painting, Foundation pouring, Remodeling, Exterior finishing, Interior structural repairs, Drywall installation, Plumbing fixture installation, Roof installation, Repair flooring, Furniture assembly, Kitchen remodeling, Patio construction, Drywall repair, Flooring
Chris Comarda
2023-05
I would recommend Serv-pro to anyone! They did a a fantastic job in all respects of my renovation. They did a particularly great job of fighting the Huge Insurance company to get every nickel I deserved, which was critical for my renovation. All I can say is thank you.Services: Tile work replacement, Paint indoors, Drywall installation, Plumbing fixture installation, Repair flooring, Kitchen remodeling
Tori Allain
2023-05
MLR did an excellent job completing our home repairs following hurricane Ida. They completed our job on schedule and it came out great. We would definitely recommend them to others!Services: Install flooring, Painting, General building construction, Drywall installation, Home construction
Katie Core
2023-05
Lloyd and his team were phenomenal! They got the service done ahead of schedule and did a great job! Fantastic experience and I hope to work with them again soon.Service: Remodeling
michael lacombe
2023-05
all flooring came out beautiful. basically a 1 day job. lloyd was so easy to work with if i had any concerns he was there to solve them. great team. thanks
David Holmes
2024-01
Fantastic job. Great care for detail. Looks better than ever.
Charlotte Allen
2023-06
Lloyd Roberts is the most professional & efficient contractor we have ever had the pleasure to work with!Service: Home repairs
J Lincoln
2022-05
Everyone was nice and very helpful. I just had to be clear about what I needed and it got done. The work got done in a timely fashion and the painting job was the best I’ve seen in a while! I’m very pleased.Services: Paint indoors, Drywall installation
Gina Steiner
2023-05
Very professional and pleasant to deal with. They got the work done quickly, which was important to me.Services: Home repairs, Paint indoors, Painting, Drywall repair
Keith Milano
2023-05
Good experience. Will use MLR Builders again.Services: Install flooring, Paint indoors, Painting, Interior finishing, Exterior finishing, Drywall installation, Flooring
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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