Bergens Roofing

blake naquin

2023-12

Great company to work with! Drake and his team exceeded my expectations. The project manager Jason was here for any questions that needed to answered during the process of installing the roof. Very professional company. The team installing the roof did an excellent job and spent the time cleaning up nicely after it was all complete. Will definitely recommend this company to anyone in need of a new roof. This job was part of the fortified roofing grant! Great company to work with.

Steve M

2024-04

Working with Bergens was a great experience from the quoting process to the finished product.Drake came out for the quote, and arrived on time. I had lots of questions especially about fortified roofs during the quoting process, and Drake was quick to respond. He is clearly passionate about roofing and is well educated on the materials and processes.Blain, Brian, and the install crew were fantastic. Everyone on the install team was courteous and had a clear focus on detail.I highly recommend Bergens Roofing to anyone considering a roof replacement.

Martin Needom

2024-04

Called Bergens on the recommendation of a customer who had recently had a roof replaced and said these were the people to call for my leaking skylight. Jesse, who started Bergens came to do the inspection, took photos to show me the cracked plastic dome of the skylight and called me to the edge of the roof to see that the post Katrina shingles were seriously deteriorating. He returned in two days with workers to seal the skylight temporarily. A day later, Drake, his son came out to assess the situation and provide a quote. He used a drone to take photos of the roof in its entirety, discovering in the process that that the shingles had other issues. He initiated a request to Owens Corning for possible reimbursement for issues with the old roof. We worked together to provide the samples and documentation needed and received a voucher to cover a substantial portion of the shingles for the new roof. We had documentation on the manufacturer of the custom made skylight which I ordered and had shipped to Bergens office. Once the skylight arrived the job was scheduled. They had a list of things that we should do around the yard and drive to facilitate efficient access and clean up for the installation. During the entire process everyone was professional and courteous, keeping appointments, making timely communications. When the job was completed the yard and garden areas were as they had been before the roofers started work that morning. Altogether it was a very pleasant experience. I would highly recommend Bergens Roofing and will use them for my future roofing needs.

Melissa Hodgson

2024-03

The team at Bergens was wonderful. From the top down, everyone we encountered in administrative, leadership and installation jobs, everyone was helpful, courteous, patient and informative. We cannot say enough about the customer service, follow through, attention to detail and quality. We also had 4 bids and selected Bergens because they were competitive on price while still committing sufficient resources to do the job properly. Great team!

Donna Ritter

2024-03

Absolutely in love with our new roof! Bergens Roofing was an absolute breath of fresh air to deal with. Everyone from beginning to end were very professional and educated in the entire process. And they finished our roof in just one day! We had a fortified roof installed and couldn’t be happier. Go get your roof with Bergens! You won’t be disappointed!!!! Thank you to the entire crew!

Shandrieka Gaines

2024-04

Jesse is the best!! I had an issue with a leak due to my chimney flashing and other roofing damage. After weeks of searching for the best roofing company, I decided to call Bergens. Jesse came out within the hour to assess the problem. He showed me pictures of issues, gave me a great, reasonable quote, and came back with his crew within a few days to complete the repairs. He and his crew were very professional, cleaned up the work area, and showed me pictures of the completed work. He gave me thorough explanations of what was done. I highly recommend Bergens and they are people you can trust…I will be calling them for all my future roofing needs.

Theresa Tompkins

2024-04

Bergens Roofing was amazing to work with. Easy access to answer questions, quick response time, the job to completion was quick. I was impressed by the attention to details, from beginning to end. From every detail of the roofing to venting aesthetics to clean up. They left without even knowing they were here, other than a beautiful new roof. Thank you!!

honeybhammons

2024-02

We hired Bergens to fix a roof leak in our home and could not be happier with their service. Jesse and his team are very professional, courteous and prompt. They repaired a rather complex roof structure problem with excellent carpentry skills. The final outcome was excellent and they cleaned up the area beautifully. The price they charged was fair and reasonable for the level of expertise needed for the project. We are highly satisfied with the job and will hire them for any further roofing jobs we may have in the future.

Cindy Hamberger

2024-03

Drake was so easy to work with. He provided us with everything we needed. Extremely polite, knowledgeable and professional with his product and service. He came highly recommended.In addition, his office manager Lindsey was always pleasant to speak with and prompt on her return phone calls.Bergens did not disappoint!

Michael Badon

2024-01

What can I say! My family absolutely appreciates Bergen’s roofing. They went above and beyond for my Mothers home, we had a dry, rotten window seal that they not only replace but went the extra mile and fix the above window seal on the second story. There was a hole in the roof, you could literally see outside from in the house! They sealed off and protected the roof from water coming. My Pops after Katrina changed the garage into another family room for when the sibling comes to town for the holidays we miss you Pops! Anyway Jesse and his team saw what appeared to be a leak that turned out to be whenever it rained water was gushing in. They went in removed all of the rotten wood replaced it with heavy duty membrane and pressure treated wood and sealed of all areas so water would do anymore damage. I mean absolutely outstanding, just phenomenal job! I actually live in another state from my Mother, so he went the extra mile and sent me pictures from start to finish for my records. Jesse and his team really looked out for my Mother and we greatly appreciate his expertise and ability to get the job done! Reach out to them for all your roofing needs! Super company!

Kayla Gardner

2024-02

Bergens construction was wonderful to work with! They were quick to come out, gave us a really fair rate- way less than a competitor. Then while here, they noticed another area that needed work and did it same day. They also blew our roof and repaired shingles they saw that needed fixing in addition to the project. The team was polite and knew what they were doing and made me feel comfortable while I was home with my kids. 10/10 recommend. Quality company and people.

Michelle Mancini

2024-04

We had a careless neighbor cutting down trees on the lot next to our house and one fell on the roof right above my baby’s nursery! Jesse and his team got out here and finished the job in under 4 days. They replaced the whole corner of the roof and even had to do interior work. They put down floor protection and covered everything in the room before doing the spackling and sanding to the ceiling. They cleaned up after themselves. They communicated exceptionally well and worked around our hectic schedule with ease. I would highly recommend Jesse and his team for any job, big or small. It’s hard to find good people who actually care and they checked all the boxes. Thanks, Jesse!

Julie Johnston

2023-07

If you want the best, go to Bergens Roofing. We verified that Bergens was licensed and sufficiently insured in both general liability and workers' comp, and Drake came out and physically inspected the roof and used a drone to view and take pictures before giving us options. We chose to install a high quality GAF roof with full waterproofing and are happy we did! Of the four quotes we got, only Bergens offered the option to get full waterproofing and the enhanced warranty which you only qualify for when installed by a GAF certified roofer. The crew was very hard working and the project manager, Jason, was very responsive to our questions and concerns. On a personal note, if you have dogs, make sure to check and close your gates once crew leaves. It may even be best to board them until job is complete. If you want a professional job done right, call Bergens Roofing!Service: Roof installation

Randy Picarella

2024-01

I was dealing with a leaking roof when I called Bergens. They called me right back and Jesse came out within an hour. After an assessment he gave me some options and i planned on going with a whole new roof. Several days later his son came out and reassessed the roof to do the job and honestly told me the repair would be better and he thought I could get another 3-5 years out my roof. So I went with the repair. 2 days later Jesse and his two guys came out and within a few hours my roof was repaired.These guys are great, customer service is excellent, and they will definitely get my business recommendations.

Wes Morris

2024-03

We purchased our house during the summer and knew the roof was old but the inspection said we should get 5-6 more years out of it. Unfortunately, when we started getting rain later in the fall, we noticed leaks beginning to form in one of the bedrooms. This was right before Christmas so we called the first person we could get in touch with to try to get it fixed - long story short, we were overcharged and simply moved the water leaking into the ceiling to another place. We decided the only solution was to replace the roof and began seeking quotes. Bergen’s was actually the last appointment we had and I am glad we waited! Drake was very thorough in his evaluation and provided us information along the way. He is also the only company to talk to us about a “fortified” roof system, which was a “no brainer” for us. Bergen’s was able to come out 2 weeks later and replaced the roof in 1 day. Our experience from getting the quote to paying the invoice was very satisfactory and I would recommend Bergen’s to anyone seeking roof repair/replacement.

Glenie Kennedy

2023-12

When the roofing company I had scheduled to repair a leak in my roof was a no-show I called Bergens. It was 4 pm and with the impending bad weather forecasted I was in panic mode. Within minutes Jesse returned my call and came right out. Jesse made his assessment, explained his plan to resolve my problem and quickly made the repairs needed. Super personable and reasonably priced for an emergency last minute service call. I highly recommend using Bergens for any roofing needs you may need. Thanks again Bergens!

R Glasow

2023-05

Overall very pleased with the work they did. Roof looks great. Great communication from the time I called about an estimate until the job was finished. Only took them about 9 hours to do the roof replacement. Highly recommend them.Service: Roof installation

Daniel Giron, Jr.

2024-04

A pine tree had fallen onto the house damaging the roof and ceiling. A few hours later a thunder storm passed trough and created water damage as well. The insurance company was immediately notified and they sent a crew to do mitigation and a contractor to inspect the damage and create an estimate on the cost of repairs. In the meantime, the tree was removed and a roofing company the tree service was familiar with put up a tarp to prevent further water damage.Unfortunately, a few days later the rains came again and the tarp failed to keep water from entering the house. I looked up roofers in Slidell with an A+ rating in the Better Business Bureau's website and found Bergens Roofing. Within 15 minutes of contacting them, Jesse Bergens, founder and owner of the company since 1989, showed up at the door.All I wanted was to have the tarp improved upon to prevent further leaks. I was at the time considering using the contractor from Baton Rouge the insurance company worked with to do the roof and interior repairs, but was not yet committed to a contract.Jesse immediately saw deficiencies in the workmanship of the tarp and further inspection showed him where else the leaks came from. Shortly afterwards he had two of his crew, Luis and Martin, correct the problem.While he was there, Jesse told me that his company does reconstruction as well as roofing and sold me on the merits of using a local contractor instead of an out of town company. I signed a contract with him and as long as the insurance deductible was met there would be no further expense on my part. That was on a Friday and by the following Monday the ball was rolling.An estimator from Bergens came and determined there needed to be more repairs than what the estimator sent by the insurance company had calculated. Bergens worked with the insurance company in adjusting the estimate.Roof repair was first, with the crew working hard well into the night to finish the job. Interior repairs follwed and was completed in a relatively short time, with crews even staying up to midnight working. All of the work was fitted into an already busy schedule and I am very grateful for that. What may have taken a month or more was done in about two and a half weeks. During part of the repair period we had to find alternate accomodations for a week and Jesse advocated for the insurance company paying the motel expenses by providing proof that the house was not suitable to stay in at that time. The insurance company agreed and reimbursed the expense.With repairs done, one would not know that the house received significant tree and water damage. The Bergens crew have a great work ethic, going above and beyond what is expected.In the future I hope to put a fortified roof on the house, for which Bergens is a licensed contractor and I will hire them when the time comes. I recommend this company for any roofing and reconstruction work in St. Tammany parish.Shout out to Jesse Bergens, Luis, Martin, Bruce, Ashley, Cristian, David, Oscar, Alex, Adonis, Douglas and all the others whose names I unfortunately don't remember. It has been great doing business with you.

Gretchen Cacioppo

2024-03

We just had a fortified roof placed. The whole experience was fantastic! Drake, Blaine and the crew were great. The work crew arrived when they said, they were fast and cleaned everything up! I would highly recommend Bergens Roofing!!Thanks!

Michael C

2022-05

We had roof damage from Hurricane Ida, and Bergens Roofing was recommended by another homeowner in our neighborhood. Drake and Jesse showed up for the inspection when they said they would, and were very thorough with explaining the condition of the roof as well as the options for replacement. Shingles were a bit hard to come by, but they worked hard to secure the materials needed for the job so that we could be ready to proceed with the replacement as soon as the insurance adjuster had done their inspection. The crew showed up on the morning promised, and did a great job on our rather difficult and steep roof.Services: Roof inspection, Attic venting, Roof installation

Paul Steudlein

2023-11

Bergens roofing was a wonderful company to work with, as I was getting a full roof replaced. For the estimate, Drake came out to the house, did a full inspection, then sat down and went over the 2 estimates in detail, explaining every possible option and what would be done. Very friendly and professional. I was able to schedule right away and everything went as planned. Details were provided ahead of time explaining the process and time frames. Workers were great and did an excellent job. The cleanup after the job was excellent, and given the amount of nails that came off the roof during demo, 20,000+, very few were left behind after the clean up. Jason the project manager called me the day before and met with me the morning the job started. When job was complete, Jason then did an inspection. Drake, Jason, and Bergens were always available for a phone call or text , with a quick response. You cannot go wrong with Bergens, highly recommended.Services: Roof inspection, Roof installation

Steven Tardo Jr.

2024-04

This was my first roof replacement as a first time homebuyer as part of the fortified roof grant program. Drake spent at least half an hour on the phone with me going over everything initially, and was always responsive to any follow up questions. The team that did the actual install said it was a one day job and they got it done, including cleanup. Thanks!

Shellie Dyess

2023-05

Replacing our roof was a very positive experience. Drake, Jason, and all the support team were very responsive to all our questions. Timely, courteous, and very professional. We recommend them for all your roofing needs!Service: Roof installation

Andrew McClung

2023-12

After having lots of overnight rain I noticed water coming through my soffits on the back porch. I called Bergens Roofing on a Saturday morning thinking I wouldn’t see or hear from anyone till Monday. That Saturday afternoon Jesse came out and looked at my roof. He was very knowledgeable and told me my roof was fine and just needed some gutter cleaning. He didn’t try to sell me on needing costly repairs. I will definitely be using these guys in the future due to their honesty and willingness to show up on a Saturday.

Sandra Campbell

2024-02

We chose Bergens to install a new roof in March 2023. Our insurance company was leaving the state and it was difficult to get new policy quotes with the existing roof (no issues, plenty of life left). While the insurance companies' pricing incentivizes using the cheapest materials, we went with Bergens because:*a real person showed up. When we requested a quote, the owner of the company came out and talked us through our options.*their partnership with GAF. Louisiana wind and hail deductibles are now equal to named storm deductibles. GAF's enhanced roof warranty, while a higher cost for material, provides an overall better roof and the potential to avoid paying the deductible. Maybe we will never need it but it was an interesting option.*Bergens is a local business providing an excellent product.The roof installation went well. The material distributor made a mistake with our order and Bergens had the correct materials delivered and installed quickly. The office made scheduling, payments, and getting the warranty paperwork easy and painless.The roof performed well through this hurricane season. The GAF materials look good on the house. Lots of other folks are in the same insurance predicament--we have been recommending Bergens Roofing to everyone. I hope not to need another roof for a long time but we will be calling Bergens when we do.

Chris Koviach

2023-09

Bergens Roofing did an outstanding job. Drake explained the fortified roof process in great detail. Jason was on site coordinating all aspects of the job. The crew did an outstanding job installing the roof and making sure the property was cleaned up and left in pristine condition. I would highly recommend Bergens Roofing. They did what they said they would do, we’re on time, and did excellent work. Couldn’t ask for anything else.Services: Roof installation, Gutter cleaning, Attic venting installation

Beverly Barnett

2024-01

I called this morning and explained to the receptionist that I was part of the fortified roof program and I explained to her that I had a bad install that I had already contacted the fortified roof program and they told me to get some additional bids the receptionist continued to ask me the same question over and over, and I finally told her that I had explained it to her three times. She began to yell and scream, and was very condescending and had an extremely smart mouth on her. My last sentence to her was tell your boss that he just lost a $15,000 roof installation

bruce cox

2023-10

I usually do not write reviews, but it is necessary to write this one. This company is superlative in almost all facets of its operations. However, this is indicative of the owner, Drake Bergens. He presents himself professionally. He is knowledgeable, punctual and expects excellence from himself as well as his staff. As a result of his leadership, the work they produce reflects the same. Bergens Roofing replaced my roof and they did a masterful job. Some other important elements about Bergens Roofing that is essential to know is that, the information and detail Drake provides help you to make an informed decision about what is best for your family. He offers options. They are transparent in sharing information and they answer all your questions. His crew works synergistically from the start to the finish and leave your property clean. There is more to share about Bergens but I close by saying that as a home owner, I am very pleased. If you are looking for a solid and dependable roofer who will provide you quality and professional service from the being to the end, choose Bergens Roofing.

matt evans

2022-05

Bergens Roofing did an excellent job with everything. The estimate, the explanation of the work, the installation and clean up after all the work was done. Personable service from beginning to end. Would highly recommend.

Lenny

2024-04

Bergens provided excellent and quick service. They made the entire process very easy for us, and we definitely will recommend to friends and family.