Hay Runner

J N

2024-02

After working with them nearly two years, they dropped the ball during the most critical time of our home and structural remodeling project. To be fair, the owner did offer to meet with us again about the issues but after so many problems we just chose to cut our loses and manage the major phase of the work ourselves before looking for a new contractor, which is what we've done. Our project manager was typically M.I.A., not at all tuned-in to are needs or concerns and also doubled at the company architect, so project management wasn't their forte to begin with. We spent months begging for a breakdown of timeline, a project plan, costs, but nothing like that, after all that time, was ever provided. The company also charges time and materials and shies away from project pricing, and they are exorbitantly expensive. Invoices flooded in every week. We always paid but had a lot of issues with wrong or erroneous charges. We were in the midst of a $300,000+ remodel and communication from them just broke down completely and we felt abandoned at the most critical time. They were nowhere to be found when needed. What we needed was to put our body of work into the hands of a qualified contracting company who would guide and manage the process, soup to nuts. What we got was a company that, most days felt aloof, absent and poorly organized. Hate not being able to recommend them but if you have a major work, or even a lot of smaller projects, they aren't quite ready for prime time.

Mary Fahrenbach

2023-10

Excellent experience! A handyman was available within a week of my request and he did excellent work. Although there is a $50 dispatch fee, they are willing to tackle small jobs. I would definitely recommend their services.

Eric Bailey

2023-10

After many dropped communications and false promises with other contractors for electrical work, Hay Runner came through for us with responsive communication and prompt, professional service. They did an excellent job and finally having a reliable contractor on hand for projects as they arise is a relief.

Eva Mathieu

2023-10

Painter came on time, cleaned up and worked very quickly. Some issues did occur with billing not arriving until one month after job completion and a personal visit to the office, so fee was unknown.

thom carlisle

2023-09

Hay Runner was very professional. They did a great job repairing water damage in my stairway/hallway. I look forward to having them help me with future projects.

Anthony Lawless

2023-05

I'm a DYI guy. I have all the tools and most of the skill and handy friends to do just about anything.We had a leak in our condo from the bathroom upstairs. It was an insurance job and the owners upstairs brought in Hay Runner.They showed up when they said they would. They were all professional and did what they said they would do and the repair was of the quality I would have done. We are redoing our bathroom and are considering using them for the job. I'm 63 and retired and would be happy not to do the work since it seems like we have found a professional reliable group that can. My wife is meeting with their designers. So far a great experience and would highly recommend Hay Runner.

Marianne VonFeldt

2023-09

Scott was great. Solved the problem and did it quickly, efficiently and with great attention to detail. I will definitely use Hay Runner again!

Maryann Russell

2023-10

Excellent Work once again Hay Runner folks! We are all so grateful to you for your service and Integrity! And especially for how quickly you responded. Wow! Thank you all! MBR for Wm Brennan's family.

Peter Terhune

2023-07

We've only just described the scope of work, not done any yet, but so far I've been very satisfied.

Kelsea Dunham

2023-05

Galen did a great job of helping to install my microwave & paint my kitchen when I was in a time crunch!

Bland Banwell

2023-10

I do not owe you any money … If you want to talk to me . Please call me.

Valerie Todd

2023-05

Thoughtful, creative, collaborative, and knowledgeable - a very positive experience!

Carol L. Huntington

2023-10

MANY THANKS FOR PROMT RELIABILITY

Donna Davidson

2023-09

Prompt, friendly, expert service

Sue Mikkelsen

2023-10

Scott is wonderful!

Scott Payson

2023-05

This place and the people here are amazing!

Rose Mazuroski

2023-05

Prompt, professional, job done well.

Linda Lawson

2023-05

Excellent communication.