James & Whitney Co.

Conrad Jellison

2024-05

I would highly recommend James & Whitney for your home needs. I send out three requests to three companies and they were the only one to reply. Their reply was quick, fast quote with three options to replace our siding. Top quality work, personable, very communicative every step of the way. I would not hesitate to call them again for my home needs.

d Downey

2024-05

Excellent team, Excellent work, Excellent price. James and Whitney is a one stop shop for home needs. They did my roof and siding and wow what an improvement. My home is now one of the best looking on our street! These guys are fantastic from customer service and communication, J & W leaves other contractors in the dust. Can't recommend enough.

Thomas Shepler. MD

2023-08

This was a highly organized team of about 12 very hard working folks predominantly from Ecuador South America. They worked hard and they were meticulous in the quality of the work. They completed their task in 5 hours on a multifaceted roof. Their cleanup was amazing and thorough leaving nothing behind. The next day the large dumpsters that contained all the old asphalt shingles was removed. Again this is a highly organized company and the value of their work is high.

Rebecca Lachance

2024-04

James & Whitney were very quick to respond to my call about needing my roof inspected after it sustained damage from a storm with heavy wind. Jeromy was super friendly and was able to get an emergency tarp in place within a day. Jeromy has been very responsive and incredibly helpful as we battled with our insurance, providing me with all the needed documents requested by my insurance company. I can’t recommend this company enough! Jeromy is one of the most responsive and compassionate individuals I have ever dealt with which is very much appreciated during the stress of needing to replace your roof.

Carie Bernard

2024-02

I cannot speak highly enough about James & Whitney Co. Rick initially came to my house to do a consult and estimate. He was wonderful to work with. He was professional, thorough and patient, answered all of my questions and just an overall delight to work with. He educated me about the work that needed to be done in a way that was helpful and respectful.Ben, the project manager, was equally impressive. His crew arrived when he said they would, did a fantastic job on my roof in an impressively timely manner and cleaned up after themselves.I wasn't able to meet with Ben in person after the work was done so we spoke on the phone. Ben was professional, patient and responsive. He answered all my questions and really explained things to me in a respectful manner.If James & Whitney Co. offered other services such as general carpentry, finish interior work, etc., I would hire them in a second! I cannot recommend them highly enough. Hire them! You'll be SO glad you did!

Laura Patnaude

2024-04

Professional, knowledgeable, friendly and great communicator! James & Whitney Co. Exterior Specialist, Jeromy Morse, provided excellent service! We brought in 3 different companies to give us advice and pricing for our gutters. James & Whitney Co. was by far the most professional, had the best plan, and the most sensible pricing! A winner in every aspect! Highly Recommend!

Kevin Slayne

2023-11

Team was terrific, very responsive to requests and great attention to detail. Jesse Tinker project manager was awesome too, hung around through some tough weather to close out the work (new roof).

Dillon Reno

2024-04

Roofers don't always have a great reputation. I reached out to several different roofers to get quotes, and the professionalism and customer service I received from James and Whiteny doesn't even compare to all the other roofers I contacted. Not only did they actually get back to me promptly with a quote, but their quote was $5,000 less than the only other roofer that got back to me with a quote. Everyone else I contacted either ghosted me or didn't reach out at all. It made it an easy decision for me to go with J & W, and they're the only roofing company I will ever recommend from now on. They got my project done very quickly and it took them less than a day to replace my roof. Save yourself the hassle and just go with James & Whitney.

Duffy D

2024-04

Great experience. I had a 10x3 foot section of shingles blow off my roof during the valentines wind storm. They were able to come do an estimate within a few days and scheduled the work within a week. During the job JD noticed the shingles were a slightly different shade and shape which would have caused the lines to be inconsistent. I had agreed to the color during the estimate not realizing it was slightly off so they could have easily completed the job with the wrong shingles and would have been my fault. JD picked up the right shingles personally and came to finish the job the next day. I appreciate the integrity and care JD took to make sure it was done right and matched perfectly. 10 out of 10 would recommend.

Adrienne Murphy

2024-04

I have had a wonderful experience with James and Whitney Co.- I have had two instances in the last few months with an issue on my roof due to crazy windstorms- the first was in December and Corey Foye met my husband the next morning at 7:00 am and took care of the problem. The second was today- big issue with potential exposure - Steve Clark dropped everything to come over and got us covered and repaired. He did it with a smile! Highly recommend- the customer service was above and beyond in both cases.

joe gramuglia

2024-04

James and Whitney did a fabulous job on our roof. The team on-site was professional and courteous to my wife and I while there. Best of all, when they done, they did a good thourough clean of the jobsite. After that, the project manager Jesse Tinker did a complete walk-around with me for a final inspection. Overall, they far exceeded my expectations and I look forward to working with them again in the future.

Sofia Leavitt

2024-03

I did not end up going through with selecting them for my project, but I was extremely impressed with the entire team from start to finish. Rick and Jordan came out to my property and they were beyond thorough in explaining potential solutions; it is obvious that they have a high level of expertise in the field. Mindy was also very helpful through the process and really went above and beyond to make sure I had every concern or question addressed. All in all, this company was fantastic and I will certainly keep them in mind for future projects!

Greg Nisbet

2023-12

So happy with James & Whitney. Called to set up a quote to do some work to my roof and Michelle was able to get someone over the next day to look at the project and give me several options to solve our problem. Michelle was very professional and empathetic to our situation and followed up immediately with updates and a positive outlook on getting the work done. Would definitely recommend.

paula lee

2024-04

jesse, my project manager, was knowledgeable and reassuring, understanding how significant replacing my roof was for me. his team, whom performed the work, were outstanding. i've never seen a better flashing job on a chimney either ... or pipe reboot! the roof itself is a wow and the addition of the black edge is a great detail. detailed ... great word for the entire job ... from total roof coverage of ice and water shield to the architectural shingles to the edging ... and, perfect clean-up.

Wayne Porter

2024-04

James & Whitney Co just replaced the shingles on my large, former farmhouse home. From the estimate to the swift conclusion of work (with terrific laborers) was professional, courteous, and helpful. Outstanding service, and Jesse (as well as Steve) was awesome.

Roger Prince

2024-03

We recently had the folks from James & Whitney do a repair on our roof. We were extremely pleased. Everything from start to finish went well and the communication was excellent. The process went so well that wwe have just asked them to help us with a siding project we need done.

Cady Toussaint

2023-12

As a local realtor who is heavily involved within the industry, it’s important to know quality contractors who are highly skilled, efficient, knowledgeable - all while providing top notch craftsmanship. James & Whitney Co. is exactly that and more. Andrew is extremely professional, communicative, and very responsive. Their quotes are detailed and sent over very quickly (within 24 hours - which is HUGE for my clients in this fast paced real estate market). Whether it’s for my clients, local developers, or my own projects, James & Whitney will always be my preferred contractor. If you’re looking for contractors who actually stand behind their work, these guys should be the first and only on your mind.

Frank Curty

2024-04

Amazing company and amazing people. Good guidence on what to choose. This company's people in the field are among the most organized which adds to the speed in which a roof gets done. Fast, Neat and they keep you informed.As you know spring season is unforgiving in Maine and they can turn on a dime to get the job done.Great job, great company.FC Gray, ME

Gabe Wilson

2023-12

James Whitney Co. replaced my rear gutter, along with some rotten fascia boards. They were AMAZING. Great experience with the customer service, and especially the crew who completed the job. Very nice, quick, thoughtful, and top-notch quality. I will absolutely be utilizing them again for any needed exterior work in the future!

Sridevi Thummuru

2024-04

Mindy was great to explain how the roofing industry works and the difference between the different shingles.She was the only person went up in the attic one end to the other end , checking for mold and moisture and also any leaks or cracks.She was very detailed oriented.

Ryan G

2023-11

From start to finish this team excelled! Michelle was there from the beginning to get the ball rolling and instilled confidence that I chose the right company. I did indeed choose the right company! Thank you for the professionalism, cleanliness, and efficiency! 10 out of 5 stars! Would absolutely use James and Whitney again.

PaleBlu3Dot

2024-02

I had worked with James and Whitney in the past and was excited about looking to them for a repair after a recent storm. They were my first call.Initial response was quick and professional. However, once I was connected with Chris (part of the sales team?) I had to reach out more than once, on multiple occasions, just to receive the updates that were promised the day before. I got the sense that, albeit I may have had just a small repair inquiry, my requests were unimportant and at the whim of an unstable and unclear timetable.Within first contact and when I had finally got a quote with them, I already had 2 other companies deliver quotes and time frames for work that were ultimately up to 3.5x lower than J&W.I'm not sure if it was because I was a new customer, looking for a small repair, or just an accidental crack in an otherwise well run business, but I was unexpectedly disappointed with the lack of timeliness and exuberantly high and inflexible repair quote.I would not say I don't recommend them, but they wont be my first call for future inquiries.

Jadd Naamani

2024-04

Amazing experience with James & Whitney Co. from reaching out for a quote to the moment they drove away after completing the job. Especially during installation, with constant communication and updates. Couldn't recommend them more.

EHR

2024-02

Very professional and efficient. They replaced ridge boards under the shingles to make the structure more waterproof. Work was done within 2 days and quality of the craftsmanship seems high. This was in the Portland, ME area.

David Nelson

2024-02

Hired J&W to redo our entire roof--sheathing and shingles. Very happy with the experience. Good people to work with in the office and on the ground. Final work seems to be excellent quality.

Judy Armstrong

2023-11

We had a minor roof repair at our condominium complex Dane was very professional, explained the job, and offerred some references and jobs he could perform for us in the future. Much appreciated!! Very good experience. We look forward to calling James and Whitney again. Very responsive group. We are very pleased.

Annie Gregori

2023-08

The team fixed a defect in another local company’s roofing installation from 2020. The entire team was, prompt, professional and courteous. The project manager had excellent communication with me and took the time to make sure the new shingles matched the old and explained the entire process to me and why my roof was leaking. The crew were hardworking, skilled and left the job site clean. Thank you! Highly recommend!

Alana

2024-01

Mindy from James & Whitney was great! She followed up with me asap and was quick with her evaluation and execution of the quote. She had answers to all my questions.

Meg N

2023-12

Michelle was wonderful to communicate with. She got right back to us in no time and had a contractor set up to meet with us the day we spoke. Highly recommend!!

Shari Langlois

2023-12

When I called in I spoke with Michelle and she took the time to answer all of my questions and she seemed very knowledgeable about the different roofing options that they offered. I recommend reaching out to them with any questions on different roofing options, you will be happy with the customer service that they provide!