Serrano Contractors LLC

Silvia Lorena

2023-12

Ronald and his team at Serrano’s contractors LLC did an excellent job replacing my roof. Ronald responded quickly to my request for an estimate, and he helped me to deal with my insurance company in getting the approval for the expenses of replacing the roof. Ronald was professional and responded to my inquires quickly and efficiently. They installed the roof in one day and after the job was completed, they made sure everything was clean and in order. I had a more than a pleasant experience with Serrano’s contractors LLC. I strongly recommend Serrano’s contractors LLC for your next roofing project!

Dexter Grant

2024-05

Frank and Serrano contractors were a tremendous help with helping my family obtain a new roof. It was not an easy process, because they had to prove through additional evidence to the insurance company that the roof was damaged due to a storm that happened. Some people move on after a denial, but Frank and Serrano contractors were determined to make sure my family got the new roof they deserved. They were very responsive and communicative throughout the process, and made sure we were kept in the loop every step of the way. If you are looking for someone to replace or repair your roof, I would highly recommend them.

carlos albanes

2024-03

I recently had the pleasure of working with Serrano Contractors, and I must say that I was thoroughly impressed with their professionalism and workmanship. They exceeded my expectations in every way possible. The entire work was completed in just one day, which was remarkable. Even though a portion of our roof was flat and posed some challenges, Alan and his team were adept and were able to come up with an excellent solution. They were very knowledgeable and provided me with all the information I needed to make informed decisions. I was particularly impressed with their attention to detail and their commitment to ensuring that everything was done to perfection. I would highly recommend Serrano Contractors to anyone looking for a reliable and professional roofing company. They are simply the best!

Katie Borten

2024-01

I’m so happy Serrano Contractors stepped in and helped when a tree fell on my house this summer. They are extremely professional and knowledgeable in evaluating the damage and coming up with a game plan. They worked alongside the insurance estimator during the inspection and dealt directly with the insurance company throughout. They made sure the work got done quickly and the workmanship was very high quality. They are a family owned company and that showed in their concern, availability, and support.

K. Purcie Bennett-Nickerson

2024-02

Serrano Contractors was fantastic. They’re so easy to work with - the guys are thoughtful, kind, and honest. They produced a fantastic product (new roof and gutters) in record time at a reasonable price. I highly recommend them.

Dhon Li

2023-05

This company is awesome, as a new home owner they helped us to have a new roof, they’ve checked the roof provide estimate explained all the elements needed to fix. Kudos to Ron And his Boss Super hands on. They are expert with their job.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair

Nancy Ainslie McAllister

2023-05

From our salesman Justin to our Project manager Jason, I felt very comfortable working with this company. Our property was respected and our replacement roof was installed perfectly. I would highly recommend this company.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation

Ty B

2022-05

Alan and his team at Serrano Contractors were great to work with from start to finish. I called to have my roof inspected for a repair and they came out the same day. During the inspection they were able to assess damage from a recent storm. I submitted to my insurance company and was able to get a full replacement. Everything was done in a timely manner and without any hassle at all. I would highly recommend!Services: Roof inspection, Roof installation

Jessie Fuentes

2022-05

Quick response to my storm damage and worked smoothly with our insurance adjuster. They replaced our entire roof and per our request installed new gutters as well and were able to fit us in quickly. Everyone was courteous and cleaned up everything once they were done. Highly recommend their services, very professional! Thanks you guys!!Services: Roof repair for storm & wind damage, Gutter installation, Roof installation

Ahuvah Feldman

2023-05

The roofers try to find as much damage as possible on your roof (missing or bent shingles, holes, etc) and then ask to be present when you call in the claim to your homeowners insurance. They also come to represent you when the insurance adjuster comes out to verify the damage.The insurance adjuster verified the damage (I had clear damage to my roof and my interior ceiling was leaking) and sent me a check within a few days. Sometimes the roofs have bent shingles, etc, that don’t count as issues that need repair, so the claim will be denied. I think I had signed a paper saying if the claim went through, I would use Serrano, but if it didn’t get approved then I was not commitment to have any work done.The initial check covered the residual roof value and the insurance company said the replacement value check would come after the work was done. I gave that first amount, plus my deductible, to the roofers. Once they finished the work, they asked me to sign a paper authorizing the insurance company to send the replacement value check directly to them. I could have declined to sign it and had insurance send it directly to me again, but the roofers did everything they said they would, so I had no reason to hold back any funds.They upgraded the shingles to ones with a 50 year warranty and added a ridge vent at no additional cost. The painter did a nice job on my interior ceiling and walls. Only one wall was damaged, but they painted all four so they match. I made sure that was written on the insurance adjuster and the roofer’s paperwork.The only potential extra cost is plywood boards, if needed to replace any that are moldy. They throw in the first three for free. Turns out, no boards were needed on my roof at all. I think the boards were around $60 each?Even though we asked the roofer about gutters, he said they look fine. So there wasn’t pressure to sell us extras.If you go ahead with getting a new roof, allow for weather cancellations at the last minute. They will try to stick with the scheduled day, but if the predicted weather changes, they will push it forward as necessary. They drop off materials at 6:00 am, start banging at 7:00 am and finish before dark. They clean the yard of nails using a large magnet, but after the first few rains, more nails and debris will be washed out of the gutters and appear in your downspouts.Services: Roof inspection, Roof damage repair

Nuvia C.

2023-05

Serrano Contractors has done an excellent job on our roof replacement project. We are very satisfied customers with their hard work. Alen Serrano was very professional in the presentation of the product they install. He explained in great detail the materials that were going to be used. Alan also communicated the extent of the damage to the pre-existing roof to the insurance company. I'm very happy with the project's out come. Serrano Construction definitely worked with us step by step. They made sure that we were satisfied with the work being done. My roof looks beautiful! I was surprised by how fast the work was completed in only 2 days, despite of the complicated design. Mr. Serrano took care of the most minute details of the roof's design ensuring our complete satisfaction including a thorough clean up of debris. Thank you guys, you did an awesome job!Services: Gutter installation, Roof installation

May Z

2023-05

Serrano Contractors LLC did a great job in replacing the roof on our house. The salesman Justin was excellent and Professional. I could reach out to him very easily and he would explain all the questions that I had. The whole crew was very efficient, the job was finished within a day and good job cleaning up. Highly recommend!!Services: Roof installation, Gutter cleaning

Kathy Senger

2023-05

Serrano Contractors installed a new roof due to wind damage. Leslie Morales was an excellent communicator through the whole process. She reviewed and explained the contract thoroughly. The roof was installed as promised and on time. The whole team was wonderful to work with. After installation, Jordan Patrick, reviewed what was done and showed me pictures if the completed roof. The whole team was wonderful to work with. I highly recommend Serrano Contractors.Services: Roof repair for storm & wind damage, Roof installation

Ronnie St. Clair

2023-05

Steve and Serrano Contractors LLC,Did an amazing job replacing my old roof with a new one. The color matches perfectly and brings a different feeling to the house from the exterior. So glad we chose them to complete this job. I will keep recommending them to nearby neighbors and family members.

Yolanda Swain

2023-05

100% of approval; I would recommend Serrano Company and work with Ms. Leslie Morales. She is the forerunner of this company. She is very knowledgeable, diligent, patient, kind and courtesy. The inspection of the roof results were accurate, installation time was reasonable, price was great with no pressure to add unnecessary amenities-no haggling. I would recommend time and time over. Thank you, Ms. Della and Ms. Yolanda V. SwainServices: Roof inspection, Roof damage repair

Vivian Sandoval Carcuz

2023-10

My mother found their company on TikTok. They’re professional very helpful with the process. They’re bilingual full of knowledge and they get the job done. My mother is content and very happy that we have a new roof and no more water leaks.Service: Roof repair for storm & wind damage

Teresa Castillo

2023-05

Leslie Morales she's a good person, she has a good management skills, she knows have to treat customers. I was almost to cancel the contract but she was very patient with me. Thanks you very much for all your help we didn't even know that the insurance can pay for my roof until Cerrano's contractor came to our door. We're so happyServices: Roof repair for storm & wind damage, Roof repair, Roof installation

Gladys Bot

2023-06

Serrano contractors are very efficient and detailed oriented. I was treated as if I’m the only customer they have. I was called every time for follow up. All my questions were answered. The day of the roof fixing they were all on time. Roof was completed as promised. All my compound cleaned. Their work was neat. Very professional.Service: Roof installation

Arnold Balliu

2023-05

Irvin their project manager was very professional. Had my roof inspected, in which several problems were found and recommended me to contact my insurance. After doing so, the process went smooth, from picking the shingle color and so forth. Serrano replaced my whole roof in a day and they did good work. I would highly recommend them.Services: Roof inspection, Roof repair

B Jones

2023-05

i am so thankful for my roof installation by serrano team. Project Manager Leslie knocked my door and informed me that i may have storm damages by the looks of it. i allowed her to inspect my roof! showed me a ton of pictures with damages on my roof i was so surprised how bad it was up there. we filed the claim right away and got approved later the week. Choose Leslie to inspect and contract your roof! you won’t regret it, she’s amazing!! thank you !! The crew team did everything quick and left it looking perfect, i already have compliments from neighbors.Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation

Michelle Villaroman

2023-05

The whole team of Serrano Contractors LLC did a wonderful job in replacing our roof and skylight. Lindsay came by our house and discussed the kind of services they offer and that started the whole process. She and Alan met with us and explained thoroughly the entire process - from the free inspection, the kind of shingles they install, filing a claim with our homeowner's insurance and even helped us with following up with the company about our claim. Pedro also came by when the inspector from the insurance came to do his own inspection and he pointed out to them the damages in our roof that resulted from the wind storm. They scheduled the project as soon as possible and their crew came very early on that day. They were all very professional and Jordan helped explained to us what they were going to do. Even when there was a little hiccup when the delivery company switched the shingles that were meant for us to another client, Pedro himself got on his truck and delivered the correct shingles in our house that day and made sure the job still got done on time. They also cleaned up very well after themselves which we really appreciated.For the skylight, they even cleaned the molds and repainted the whole area and made it look really nice.We were very happy and satisfied with the quality of their work and the level of professionalism their whole team has shown. We highly recommend their company for any roofing / skylight installation you need in your own homes! Thank you Serrano Contractors for a job well done!Services: Roof repair for storm & wind damage, Skylight installation, Roof installation

changbing zhao

2023-05

We worked with Irvin, he is very nice and professional. He helped us pick the color and the whole installation was done in one day. The quality is very good. Another thing I like the Serrano Constructor LLC is that the are very responsive. Every time we have any question, they will reply us really quickly.Service: Roof installation

Sudhin Bengeri

2023-05

Justin introduced us to Serrana Contractors, he was on time for all appointments and responsive while addressing the initial set of questions. Alan was the project manager, he was very professional and very considerate. He took our requirements, provided all the various roofing options and gave us time to do our due diligence research. The roof installation team was very good, arrived on time, did a nice job and cleaned up very well.Service: Roof installation

Buncha Saengfah

2023-05

Got in touch with Serrano contractors after having a leaking ceiling due to roof damage. The main point of contact, Ronald, was very helpful throughout the entire process. They primary work with your home insurance to get estimates and payment for the repair/install job, but whether it gets approved depends on your insurance company. They do offer retail if you are willing to pay out of pocket. The roof installation was quick and only took about half a day. If you are looking to get your roof repaired or a brand new one installed, you should consider Serrano contractors.Services: Roof inspection, Roof installation

Chris Sanders

2023-05

Fantastic!Project manager Leslie Morales is a Rock Star. She inspected my roof, dealt with my insurance and took the time to fully explain my options and their products. The crew arrived on schedule and the entire roof was yorn off and replaced in about 7 hours.Cleanup after was superb. Nothing left behind. Leslie came by at the finish to ensure it was exactly what i wanted and expected.I would recommend Seranno to anyone in need of a roof. They are a truly "Professional" company.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

Vernie Mendoza

2023-05

Leslie is the best contractor and storm restoration expert. she convinced me bc I didn't want to at first and I don't regret it. she is amazing, came out to inspect my roof. helped me file the claim next thing I know it was approved thanks to her help I would of never known. beautiful smart young lady. Ask for her when you want a roof inspected. serrano is a reliable company and did a good job.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Kelly P

2023-05

After getting a handful of estimates from mostly pushy salespeople, I decided to hire Serrano Contractors. Not only was Pedro very helpful in explaining my roof damage in detail, he was able to help me with my insurance claim on the roof. The guys showed up on time and did great work. The whole way through Pedro and Alan were very responsive and maintIned communication throighout the whole process. I'm very happy with the service and highly recommend this company if you need a roof repair or a new roof!Service: Roof installation

ROJELYN JOSE

2023-05

Serrano Contractors are extraordinary. They will work with you, suggest ideas, answers your questions diligently and value your opinion. In my experience they value more the quality they are providing to their customers for satisfactory rather than the quantity of customer they get. All staff are very nice and respectful. The owner also came back and check my roof, the siding and gutters that was done to make sure everything was good.Services: Gutter installation, Roof installation

jocelyne edmond

2023-05

Caleb came out and knocked on my door and gave me a free inspection. He filed a claim with my insurance and surprisingly they paid for everything in a 2 week spand of time. This young man is amazing and I'm so happy I chose him to do the work. He's responsible and respectful and knows how to treat any person with kindness even if he doesn't know them. The Serrano team cleaned up the yard after the roof was installed and I'm happy with the work.Services: Gutter repairs, Roof inspection, Roof damage repair

Tamene Kitil

2023-05

Caleb came out and inspected my roof and helped me get it approved threw insurance. I didn't believe him at first but this 19 year old works magic like I've never seen before. He came and supported me when the adjuster came to see the roof and 5 days later it got approved. The roof was good he gave me my favorite color to apply for my roof which is green. I'm so happy with the roof and I bless Caleb and his work and hope that he is a successful man in the future. He's very genuine and if anyone needs help pick Caleb to do the free inspection.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation