Window Depot USA of Annapolis

Dave Wilson

2024-04

Window Depot is a wonderful company to work with. From the first call asking for an appointment, to Nick coming to the house presenting 'their' ProVia Energy Star Windows and Doors. Meeting Alan (owner) who came out to review the order and took measurements for the 19 Windows, 2 Doors, a Storm Door and a Slider. All these are custom made in Ohio.The crew of 6 came out with all my order, each item well wrapped and protected.They greeted me, reviewed my order, remeasured and coordinated the placement of the windows. Covered theFloors with cloths. The crew (Freddy, Alex, Kenny, Enrique, Smiley and Maria) worked quickly, efficiently and cooperatively, installing my Beautiful windows and doors in one day!These ProVia Windows and Doors exceeded my expectations. They are Beautiful, Sturdy, solidly built. Installation was/is neat and clean! Definitely Top of Line Product with a Lifetime Warranty!THANK YOU ALAN, NICK AND WINDOW DEPOT. Dave Wilson

J.A. Angelo

2024-04

I am very pleased with the outcome of my French doors. They definitely exceeded my expectations. Heidi was awesome and communicated with me every step of the way letting me know where they were in the process. The salesman was great. We had a great conversation and he explained every detail with me. I really like that everything is digital allowing me to make changes up to signing the contract. I didn’t try after the contract was signed because I was happy with my decisions. The installers were courteous and professional. They were very quick and efficient. They walked me through what they had done and how to operate the door and a few other details. I definitely recommend them and will use them in the future.

Rebecca Dalton

2024-02

We recently used Window Depot to replace six very large picture windows, and they were fantastic from start to finish. The person who gave us a quote was very nice and not the pushy salesman type. In fact, he was the only one of 4 different places we got quotes from that didn't insist we needed to replace other windows that were in perfectly good condition, and their quoted price was by far the best of the bunch. Then, once we placed the order, they gave us an accurate time estimate for when the windows would be ready, and they were very responsive in scheduling the installation. The workers who did the actual installation were professional and did a very impressive job of maneuvering the windows into place in a room with extremely high ceilings on a second story. Finally and most importantly, the windows look amazing, and match perfectly with the other windows in our house so you can't tell at all that these particular windows have been replaced. We therefore highly recommend Window Depot for your window needs.

Jeninne Stewart

2024-03

Our search for windows began with a very friendly call fielded by Blaze. We were set up with an appointment with Nolan, who came out to our home and ended up spending a lot of time with us thoroughly going over the products and answering any questions. Nolan was patient, thoughtful, and most of all, very professional throughout his time with us. We made the decision to purchase windows from Window Depot USA of Annapolis, for our entire house. Alan came to our home and measured everything, also keeping us informed of the scope of the project along the way. It was a big job but once our windows arrived in their warehouse, scheduling was completed, the install team came out and they were fantastic! They were also very professional, friendly, willing to answer any questions we had, and finished the job much quicker than we anticipated, especially due to the size of the project. Once everything was completed, we were able to follow up with Window Depot USA of Annapolis to come back out and resolve some very minor issues, which they quickly did. The office staff, both Heidi and Felicia, have also been very responsive. Overall, our experience with Window Depot USA of Annapolis was excellent! If we have any other related projects in the future, we will use them again without hesitation! Also…we love our new windows!! They look amazing!!

Patricia Fiorese

2024-04

I love my new patio door. From start to finish the job was handled very professionally. I originally had a conflict with the installation date and Window Depot worked around my schedule to get the job done. Thank you. I am saving money to replace the other windows in my house ASAP. I will be contacting Window Depot in the near future for that project. Great company!!!

Joseph Cirrincione

2024-03

Clear and concise information concerning work needed and to be performed instilling confidence in awarding the job. Workers highly professional and worked as a team with the job being completed in a timely fashion. Willing to adjust as situations arose and resolved in a favorable fashion. Take down of equipment and clean up was excellent. Office staff professional and helpful. I would highly recommend Alan for your siding project.

Kim S

2022-05

Clear Choice replaced/installed several windows in our home and we could not be happier with the results. After explaining the process to us, ordering the materials and scheduling the installation, Alan and his crew worked hard to update the original windows that came with our home (from 1969) to a type of energy efficient Provia window. There did end up being a slight issue with one of the windows having a size defect, but Clear Choice quickly addressed the issue and made the process painless. We will definitely be recommending this company in the future!Services: Window installation, Custom windows

Emanuel

2024-02

We needed help when our top story window which was soggy from water damage. I called Window Depot USA of Annapolis and they found the problem quick and fixed it with in a week. They were great and I am glad I called them. I now understand why they get great reviews. They are a great company and when I need my roof to be redone, I know who I am calling. They were great!

Josie H Yoon

2023-05

The installation team was professional and completed the job on a timely manner. Alan was clear and thorough explaining the product/design options I had during the initial consultation. Throughout the whole process, Blazej has been very responsive and helpful with the questions I had for the project. Overall, I am satisfied with the Provia products and the installation and customer service I had with Window Depot. I have a siding project going on with the team and Mitch has been focused and efficient in handling some insurance issues I had. I highly recommend the Window Depot team!Services: Sliding glass door installation & replacement, Vinyl window installation & replacement, General door repair

Peter Ziminski

2019-05

Alan and his crew of installers are great to work with. They are OSI Certified Window & Door Installers which provide the homeowner with added Window & Door warranty coverage, for both replacement & new construction applications. I would recommend Clear Choice because of their attention to details.

Greg Mann

2023-10

We cannot express enough how happy we are with the quality and overall experience that Alan and his crew provided from Window Depot USA of Annapolis with the replacement of our 6 large double paned failed windows from Ply Gem. Alan instantly won us over with his timely and informative visits to our home to determine our replacement needs. The whole process went smoothly and installation was completed in one day. His crew was friendly, professional, and did a great job. We have now been through a very hot summer along with a tropical storm and the windows look great! We give WINDOW DEPOT USA of Annapolis the highest rating and look forward to their service in the future when we replace additional windows from the competitor.Thanks again Alan and WDUSA crew!Greg and FrankServices: Vinyl window installation & replacement, Window installation, Double pane window installation & replacement

said zadeh

2024-04

i want to share my wonderful experience with window depot of annapolis ,receptioist were very professtional ,price was lower than others,installation was done in one day and they assure me all is done to 100% satisfaction of customer ,i highly recommand them ,i even give them other windows in my house to be replaced .i am very happy with the result ,if you want to save money go with them .

Jearl Ward

2023-11

After consulting many top window and door companies (e.g., Pell***, Thompson Cr****, etc.), my wife and I had a great experience with Alan and Window Depot USA of Annapolis! The ProVia door we added to our home was exactly what we selected and Alan's team ensured the installation was actually completed ahead of time and with reasonable quality and pricing! We will certainly continue to use this business for future home projects.Service: Sliding glass door installation & replacement

Robert Abbott

2023-10

I have just had an excellent experience with Alan and his team. He came highly recommended to me by my neighbor but now I have seen for myself. He gave me a thorough, fair estimate, stayed in touch with me while I worked with the owner of the property to sign the work contract, and scheduled the project within just two weeks of first seeing the skylights. (He said he did not want any more damage to occur on account of the leaks so he was going to prioritize the repair.) He explained every step of the process in a clear way so that I could see and understand what he was talking about. When his team showed up for the actual repair of the roof and replacement of the skylights, they worked non-stop for an afternoon and had the whole thing done by the time I got back from work. There have been NO LEAKS. --what a relief it has been to have this done. I cannot recommend Window Depot more highly.Services: General window replacement, Window frame repair & replacement, Skylight installation

Chaitanya Sathi

2023-10

Initial interaction with Alex was excellent.. He provided all the options and provided great pricing. He never pushed through or over marketed. Windows were installed perfectly, quality is great. Window Depot is very professional, with the primary goal of getting customer happy with competitive prices and great workmanship.

Will Cogle

2023-09

The people who work at this business know their stuff. They were attentive to making sure everything got put in correctly and done right. We are pleased with the value Window Depot offered us and the quick turn around time for all 16 of our windows.If there was a 4.5 star rating that's what I would put. Only reason it's not 5 stars is there was lack of communication from the company who said they would be at my house to install the last of my windows (that were broke when the others were delivered). Unfortunately I took off that day and no one from the company called me to tell me they were unable to make it out that day. It took me calling the company to figure this out 3.5 hours after the appointment time.Services: General window replacement, Vinyl window installation & replacement, Window installation

Richard Ward

2023-10

The windows I purchased were of very good quality as I rated against the top window companies in the area. The installer were on the job until finished in (1) day and were very professional and neat. I would and will recommend these windows and company to anyone who inquires.

caron strong

2023-05

I vetted 6 companies for windows and this company had the best sales rep. The pressure from others were unexpected and distasteful. The office staff was also professional and pleasant. The installation was good. This was the first for me replacing windows and the installers were efficient and respected my home. The craftsmanship was good internal and external. Do not discredit installers it is a big job and has an impact on the outcomes of the window. I used Provia triple pane windows and replaced 10 which was better priced compared to Window Nation (awful sales rep), Pella and Thompson Creek. The windows took 4-5 weeks for delivery (quicker than expected and better than others which were up to 12 weeks lead time) and was installed 1-2 weeks later. I would strongly recommend this company and expect to do business with them in the future for my roof.Service: Window installation

Michael S

2024-01

The team did an amazing job! Completely thrilled with our new windows and the price and service we received.

Liam Bresnahan

2023-11

Update (Sept 2023)One of our skylights had started to leak. Alan and crew was able to inspect, order and replace within a couple of days. The following weekend we experienced a tropical storm. The quality of the skylight was terrific, and it continues to work perfectly. We will continue to use the company for future projects.(Sept 2021) We had all of our exterior siding and multiple exterior doors replaced with Hardieplank siding and ProVia doors. Alan, the owner, was thorough explaining our options and their price was among the best quotes received. The Window Depot of Annapolis ( Formerly Clearchoice) crew installing the siding was professional, timely and detail oriented. The finished product looked as if the house was brand new.I plan on using the company again for future projects.Services: General window replacement, Vinyl window installation & replacement, Skylight repair, General door installation, Window installation, Window frame repair & replacement

Larry Dumire

2023-12

They did a great job in removing the bathtub and installing a new one. The lead person was helpful and the project went well.

MB Branding Solutions

2023-05

The front door replacement and the fix to our living room french doors made all the difference. My home is 10 degrees warmer this winter and I cannot wait to see the energy savings we will get come summer. Our electricity bill has gone down about 10% by simply making these changes. Totally worth every penny. You'll love working with Window Depot of Annapolis, they do great work. Looking forward to our next project which includes our sliding glass door off our kitchen and our garage doors. Thank you for doing such a great job!Services: General door installation, General door repair, Storm door installation & replacement

Alvin Dockett

2022-05

Clear Choice replaced our front entry door and rear patio door. From the time I made the appointment until the install of the doors, Clear Choice was completely professional. The doors are absolutely beautiful and professionally installed. To my surprise, they even sent us a wonderful thank you gift for using their business. Now that's service! This family owned and operated business is your choice for your window and door needs in Calvert County. Will certainly be using them again.Service: General door installation

Joe Kelly IV

2023-05

Could not have asked for a better installation.Greg did an awesome job. Our flashing was not installed properly. Old door frame had rotted. He put the door in while it was raining outside. Greg was here after 8pm. He came back on his day off on a Saturday to finish the flashing for the door. Of course this was an extra fee, but we would gladly do more business with Window Depot. Family oriented company. I feel like we met most of their family. When we replace our windows we will be calling Window Depot.We pray for more success in the future.Thank you for the awesome experience.Service: General door installation

Stephanie Ballard Estes

2021-05

Clear Choice replaced our rotting front door, which was long overdue! Alan was super helpful in educating us on the options and in working within our budget. He was responsive and quick to provide quotes and callbacks. The installation crew was polite, friendly and clean-up was amazing - they even repaired the rotting threshold. We loved Alan's service so much, we had them back to replace our side door!Service: General door installation

Alan M

2023-05

UPDATE: Changed initial rating from 3 to 5 because of the way the owner took charge and repaired the minor damage no questions.They showed up on time, and got to work with a proper sized crew. Cleaned up mostly afterwards, I found some metal left behind and a few of the windows where not cleaned on the interior sill. Did not vacuum carpet, I did after they left. A few windows still had hand prints on them on the exterior. Not a big deal to me. The removal and installation of 17 windows was done very quickly.There was some exterior brick damage done when they pulled one window. Foreman stated he see's it all the time and it is nothing to be concerned about. "No need for me to contact a mason." I don't build houses, so I will get a second opinion on this matter. UPDATE: Upon reading the review, the owner came out to inspect. He immediately sprang into action and within 2 weeks, he had a mason out who inspected and repaired the damage. More contractors need to be like him. I did not need to recontact for updates as it was handled in a timely manner.Time will tell how the ProVia windows hold up. They look good, I just really wished there was insulation added around the windows. UPDATE: After some use, we have noticed a marked improvement with solar heat not radiating inside the home. My office would easily hit 82-85 degrees with a blind in place. Now, the air temperature is normal with the rest of the home. Also, no more drafts! We have noticed a decrease in our electric bill as well.The installation was OK, just not above average. UPDATE: The owner came back out and laid any of my initial concerns to rest. Included in the cost of the windows is also an installation warranty. This raises the installation up to pretty good. Fast. Cleanup could have been a little better, but not bad. As I stated above, not a big deal to me, and definitely not worth a negative review.Due to budget constraints, we could not replace 5 other windows and a door. Once that has been remedied, I will be reaching back out to Windows Depot to finish the replacement window project.Service: Vinyl window installation & replacement

Gianluca Pegoraro

2021-05

Excellent service from beginning to end. We replaced the siding on one side of our townhouse. Alan, the owner, was courteous, professional and very knowledgeable. He did not try to up-sell or to apply pressure tactics. Once we decided to go with Clear Choice, he was extremely responsive to our questions. His crew of siding installers was punctual, professional, completed the job on time, and cleaned up all the debris at the end of the job. We are extremely satisfied with the quality of the material and of the installation, and we would definitely hire Clear Choice again.

Patricia Bowie

2023-05

Everything was done professionally and quickly. The prices are very good and made affordable with their financial bundle. The whole project was well done from the start to finish. We so appreciated from the beginning, we did not get the hard pressured sales pitch that the other companies did. We are very pleased.Services: Vinyl window installation & replacement, Double pane window installation & replacement

Monica Daniels, Realtor, LICENSED in MD, DC & VA

2022-05

I ordered a patio door with internal blinds from Clear Choice. The price was the same as another quote received, but I chose them because Blaze has excellent customer service! It was a horrible snow storm and Blaze braved the storm Until He couldn’t reach me before he called to reschedule. He almost made it that day but he came as soon as the weather broke. Promised and delivered. Door had some kinks after installation but Alan and his team made it right! I’m happy with my door and experience.Service: General door installation

Colleen Benoit Kim

2021-05

We hired Clear Choice to install Hardie Siding on our house and are absolutely thrilled with the end result. We loved working with Alan and his team so much that we hired them to do our roof as soon as they finished the siding. Alan provided us with a very clear quote and beautiful rendering of our house. His pricing was up front and there were no hidden fees or changes once work began (though possible additional fees are clearly stated in his contract).The team that installed our siding was kind and professional. Alan came by each day to check on the work and check-in with us and we really appreciated that. Alan walked us through every step of the process - he is very knowledgeable and was very happy to share his knowledge with us. We learned so much about our house through the process! We cannot recommend Clear Choice and Alan enough - we wish we could hire them to do more work on our house!