5 Star Roofing & Restoration, LLC

4.9 (124)

7020 Troy Hill Dr Ste A, Elkridge, MD 21075
(833) 578-2707
5starroofingandrestoration.com

Claimed
Roofing contractor
Contractor
Repair service

Accessibility

  • Wheelchair accessible parking lot

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Anil Shrestha

2024-03

5 Start Roofing, Joy and Ben have done a fantastic job with my roofing. When I first met with Joy and Ben, I had just a little trust because my insurance company denied it multiple times for storm damage. But 5 Star worked hard on my behalf and my insurance was approved. I am very thankful for Joy's communication and professionalism in the work, she is awesome. Joy and Ben visited many times to my house to complete my roofing quickly and ensure the quality of work. I encourage all to contact 5 Star for your needs, they will be able to satisfy you.

Kee R.

2024-03

5 Star Roofing and Frank Cain are amazing. Frank was knowledgeable, patient and professional throughout the process. Our roof replacement in Leighland Meadows was one of many in the neighborhood because of just how good this company and Frank Cain are. If you have roofing needs it's in your best interest to reach out to them. You wont regret it!

Alexandra O.

2024-03

5 Star Roofing will not let your insurance company deny coverage!! My brand new roof covered at 100%. Their team completed it within 7 hours. No nails or mess behind.Thank you Jody Boyer!

Luis Medina

2024-04

I must admit that I was skeptical when Saul rang my doorbell and offered to help us get our roof replaced through our home insurance claim. We had tried this unsuccessfully with another contractor. Saul was wonderful to work with and took care of most everything to get our roof claim approved. As a busy father of three teens, I truly appreciated the ease of the process that resulted in a good looking new roof for our home. Thanks to Saul for all of his help and making this an easy home restoration project!

Adeseye Adegoke

2024-04

Five Star Roofing sets the gold standard in roofing excellence, and let me tell you, Dion is the crown jewel in their team. From the get go, Dion’s expertise, patience and reliability shone through, guiding us through every step of the process with ease.When it came to liaising with our insurance company, Dion was nothing short of a miracle worker, ensuring all bases were covered and taking the stress out of the equation entirely. His dedication to making sure everything was seamless made all the difference.Come installation day, the crew arrived right on time, conducted themselves with the utmost professionalism and left our property looking better than they found it. And who should make a guest appearances? None other than Dion himself, ensuring that our expectations were not just met but exceeded.In summary, Five Star Roofing delivered on every promise and Dion’s exceptional service elevated the experience from great to outstanding. If you’re in need of roofing expertise coupled with top-tier customer care, look no further than Five Star- and be sure to ask for Dion!

Julie S

2023-09

I cant say enough good things about 5 Star Roofing and Restoration, especially Kevin Walsh. He is a rock star! He helped me every step of the way, explaining the process, telling me how my insurance company works, and being professional and responsive the entire time. I dont think that I would have such a beautiful new roof if it wasnt for Kevin! The actual installers were a great team, on time, hard working. I would recommend Kevin Walsh and 5 Star Roofing to my family and friends without hesitation. Great job!!Service: Roof repair for storm & wind damage

don hixon

2024-03

We recently had our roof replaced by 5 Star Roofing and Restoration. When our roof was initially inspected by a 5 Star specialist, it exhibited signs of wind damage. 5 Star worked with our insurance claims representative and us, to file a claim for the damage. They presented our claim and followed through with an evidentiary presentation which included photos. The claim was approved upon which they assisted us with shingle selection and color choice. Our 5 star representative kept in constant communication with us until the job was complete. Our actual roof install was completed in 1 day and included a thorough clean up including sweeps with magnets to scour our yard for nails that may have missed their tarps.Our new roof is beautiful! 5 Star Roofing and Restoration are professional, knowledgeable, considerate, mission driven transparent in all they do, and above all, honest. We will use 5 Star again and highly recommend them for all your roofing concerns.

Avis Meijer

2024-04

We recently had our roof replace with 5 Star Roofing and Restoration, LLC. Saul Freedman worked with us to file a claim with the insurance for the damage to pay for the repairs. They did a fantastic job on the roof and Saul was there thru the entire process to make sure everything was on task, on time and done correctly. The installers completed our roof in one day and took the time to make sure our property was clean and the way they found it. Saul went out of his way to provide exceptional customer service from day one to completion of our roof. Thank you Saul for making this huge undertaking so straightforward and easy. We highly recommend Saul and 5 Star Roofing & Restoration, LLC.

Jush Dyer

2024-02

5 Star Roofing provided excellent service and their workmanship was exceptional. Frank Cain was very instrumental in explaining the process and assisting with navigating the information needed for the insurance claim and went the extra mile to ensure that damage caused by weather conditions was properly documented. The extra effort satisfied the requirements by needed by the insurance company. The install crew was very professional and skilled at their craft.

O'Leary Butler

2024-02

My experience with 5 Star roofing was exceptional. They were very knowledgeable with the entire process and their communication and guidance was impeccable. Kevin Walsh was an invaluable resource and I would recommend him and his company to anyone seeking a roof replacement.

Lori Adams

2023-11

My roof looks Great!!! Thank you Keven Walsh!!! You helped me every step of the way. You helped me pick the perfect color and explained what a good quality roof I was getting. The men were on time and worked so hard. They cleaned up beautifully. My new roof is incredible. Thank you 5 Star Roofing

Brenda C. Carr

2023-10

Thanks to the persistance of Dion Nias of 5Star I have a new roof under my solar panels that should last until the end of the lease. Wind damage in my area and the battering of a pine tree had me worried about my roofs condition which is hard to see from the top of the hill I live on. Dion noticed a missing shingle and alerted me to the need for an inspection. Then I discovered water intrusions in the MBR which I had rented to a neighbor's sister. Working with my homeowners insurance I was able to get the panels down (and back up), the water damaged ply replaced and a much better roof in place before the latest deluge and the winter storms. I am pleased with the upgraded roof and am thankful to Dion for his service in getting this job done.Service: Roof repair for storm & wind damage

Vernise Bryant

2023-11

I must say I had the best experience with 5 Star Roofing and Restoration. They did an amazing job on the renovation of my rental property. I was so happy to see the finished product! I literally have a new house!! The team worked fast & efficient! They did a great job cleaning up afterwards. There was absolutely no issues. The process was smooth! Mr. Frank Cain and his crew is the best! Thank you again for making this project stress free! I will definitely be using 5 Star Roofing and Restoration for my future needs.

Todd Weaver

2024-04

5 star was able to guide an insurance claim with State Farm through many obstacles that the insurance company thru up. By using video evidence, 5 star was able to prove that a full roof replacement was necessary. Fully recommend.

Eleanor Dixon-Terry

2024-03

Our roof was replaced due to storm damage an the interaction with Dion nias of 5 Star Roofing and Restoration was top notch. Dion provided great service, timely follow-up and check-ins. And he walked with us in every step of the roofing project. Thank you Dion for being such a professional and friendly rep, it was a pleasure to work with you and 5 star!

Jeffrey O'Toole

2024-03

The whole experience was great. Straightforward and simple. Saul from 5star was open and honest and helped us get a much-needed roof quickly and without issue. The roof looks great-couldn’t be happier with the result!

Erik Wagus

2023-04

The entire process was quick and easy, and Frank helped us from beginning to end. The roofing crew showed up right on time and completed the entire roof in one day. Great experience, I would highly recommend this company for your roofing needs.Service: Roof installation

Wilfredo Santiago

2024-02

My representative Mr. AJ Ebersole was awesome! He was very professional and responsive to all of my texts and emails from beginning to end of my full roof replacement. My roof replacement took a little longer to get done because I had to coordinate with Tesla to remove my Solar panels, but once the panels were removed the roofers were at my property the very next day to deliver the materials for the roof. On the day of the replacement they sent a team lead by Mr. Wilder Martinez that was all Hispanic and even had 2 female workers…that was really beautiful to see. They addressed all of my concerns and did an Excellent Job!!!

Seth Williams

2024-03

We recently had a new roof installed by 5 Star and paid for by insurance due to weather damage. Saul Freedman was extremely helpful throughout the process and was always available to answer any questions. The roof looks great.

Jennifer White

2024-04

Five stars to 5 star Roofing & Restoration. Great company, great experience. They took care of everything, made it really easy for us. Salespeople, inspectors, and installers, everybody was great. Lots of complements from the neighbors, roof looks great.

Jackie Tate

2024-04

My experience with my 5star roofing representative has been nothing more than amazing I truly appreciate Ms.Joy as she answered every call text etc no matter the time. I couldn’t have asked for a better experience thanks so much Joy

Darnell

2024-04

After struggling with the relationship with a Contractor and my Insurance Agent for many months I brought 5 Star into the Project with immediate results achieving a TRR claim from my Insurance Company very quickly. Communication with 5 Star went well and any concerns were politely addressed. My new roof is complete.

George Chow

2023-09

Ben Cross is the man! He worked hard to get our insurance to cover both our house and garage. His crew replaced both roofs in one day. They did a great job and cleaned up everything, you couldn't even tell they were here! Highly recommend 5 Star if you need your roof replaced...and they get 5 Stars from me!!!

Sadie D Jackson

2024-02

We had the pleasure of working with Joy through the process of getting a new roof. She was polite and was always available to respond to any questions. Her ability to follow through was outstanding. She wasn't pushy and allowed us time to make our decision about this process. 5STAR came out and did our roof, cleaned up all the debri and made our house look like a home again. Highly recommend!

Henry Bugayong

2023-10

I cannot say enough good things about 5-Star Roofing and Restoration, my experience is to give every aspect of my interaction from my first call to Kevin Walsh, emails with the Admin and observation of the roofers is a 5-STAR level, it’s an A+ from the beginning until completion.They exceeded all my expectations, our roof looks great with a few neighbors saying how beautiful it turned out. It’s top of the line at a reasonable price, less than the 4 companies who provided us a quote.If you are looking to replace your roof, look no further. Contact 5-Star and they will take care of you like they did us. They are just amazing.Services: Roof inspection, Roof installation

Terrell Tinsley

2024-03

My experience with 5 Star roofing and Viola Llewellyn was great. She was very knowledgeable and did her research in helping with the insurance claim. I would recommend 5 Star Roofing to anyone seeking a roof replacement.

Premal Shah

2023-12

I ran across Greg Mack from 5 star, who was doing my neighbors roof and am sure glad I did. He saw some damaged shingles and offered to take a closer look. It turns out that I had significant wind damage and he helped to get my claim approved. The damage was clear, but the insurance company was dragging their feet, but the company was persistent. The new roof looks great and I now have peace of mind that my roof won’t leak.

Daniel Alao

2023-11

5 Star roofing and restoration rep (Greg) made not just our experience a seamless process but all my neighbors that he had assisted with their roof. He was very informative, on time for appointments and set the right expectations concerning the process from the beginning to the end. Will definitely recommend the company to my family and friends.

Allison Webb

2024-03

The entire process working with Gregory was flawless. Greg was attentive, took the time to educate us, quick to respond and made the process of replacing our roof easier than we could have ever imagined. Highly recommend Greg and 5 Star Roofing & Restoration.

LaKeisha McClary

2023-11

Excellent service from start to finish! A family business that treats customers like family. My insurance company was less than optimal, but Jody and her colleagues guided me through the process to keep things moving efficiently. Several neighbors have already asked who did my roof, and I happily recommend 5 Star Roofing & Restoration.

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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