Seneca Creek Home Improvement

J James1050

2024-04

We recently had all of our windows replaced and could not be happier! From the original meet up with Tim, to the completion of the installation, there was regular communication. They made good on their install timeline, even being ready to install sooner than we were originally told. Great experience!

Allyson Levine

2023-05

We used Seneca Creek for our roof, siding and trim, and couldn’t be happier. From the first time we spoke with Tim, he was helpful and knowledgeable but not at all pushy. He was patient as we put off the project for over a year, and even honored his quote over a year later. He presented lots of options, offered his opinion on choices, and answered every question we had. The workers were professional, detail oriented and meticulous. We are thrilled with the final results and love the look of our new exterior!Services: Gutter installation, Roof installation

Nicki Bunting

2021-05

I cannot speak highly enough about Seneca Creek! They came highly recommended by numerous people on my local town Facebook page. I have now used them to replace all of my wood siding with vinyl as well as replace all of my home windows. I have been absolutely satisfied with every step of the process from start to finish. I worked with Tim originally to discuss all of my siding and window options. He was kind, respectful, and most important of all, honest. The prices quoted were extremely reasonable and came in much lower than other companies I consulted for the same, or a higher, quality product. The dates the projects began were well within the estimated time frames originally given to me for both projects. Two different work crews came out for the siding and the windows, but both were courteous and took great care in their work. Both projects were completed quickly, thoroughly, and went beyond my expectations. Cleanup was absolutely perfect as well. It is quite apparent that Seneca Creek takes great care to provide exceptional service to their customers throughout the entire process. I truly couldn’t be happier with the quality and value of the work completed. I have already recommended them to many friends and will continue to do so.

Nicole Lee

2023-08

They did our roof 4 years ago. The sky lights began leaking. We had four different contractors look at the roof and the installation of the skylights. Seneca Creek’s crew did not install the flashing correctly. We called to follow up on the roof warranty, but the owner/team never called back. We just paid another company to fix his poor work.

Arshad R.

2021-05

This review is long overdue, but I guess better late than never, right? So I needed to get some of my windows replaced in my home. My home was built in 1997 and some of the remaining original windows started to show their age by fogging and hazing. My uncle worked with Seneca Creek a few years ago and he suggested I should give them a call and see what they have to offer. I reached out to Jeff, the owner of Seneca Creek Home Improvement, and responded back promptly to any of my questions and such. We set up an appointment so that he could come by and see what windows I needed, get the measurements and give me a quote. After he saw my home, he was up front with me about the prices, the process and the products. He gave me a few options, some of them didnt suite my needs, so he put those options aside. Options like triple pane windows and some other fancy stuff that would have not given me any benefit, but he still mentioned them to me in case I was interested. He was not pushy in any way and simply gave me the choices and went with whatever I thought was right for my budget and home. Of course I shopped around after he gave me the quote and I found that his rates were very competitive. I believe it took about 4 weeks from the time of initial payment till the time he contacted me with the installation time and date. Jeff told me that it might take a day and a half to get all of the windows replaced, but to my surprise, his technicians were done installing them all in about 6 - 7 hours. I thought that they might be coming back the next day to finish up, but they told me that the job was simpler than they originally anticipated. I think they were expecting that the stucco around some of my windows might cause them some hassle, but after removing the old windows, they realized that it will be a simple install.All in all, I am very happy and satisfied with the quality of the product Jeff suggested and the work performed by his technicians. I will not think twice before reaching out to them in the future if I need to replace any of my other windows and will gladly recommend them to anyone.

Madeleine Rabil

2020-05

Five Star Service!I had a great experience with everyone involved in my interactions with Seneca Creek. The salesman and workers were very friendly, helpful, and thorough when it came to replacing and installing my front door and frame. I'm very happy with their work and I plan on using them again when I'm ready for my next exterior project.

Ou S

2017-05

It took us 6 months, talked to more than 6 companies to decide to work with Jeff and his team.1. Door to door roofing company: They were the worst. We are first time home owners, very naively invited two door to door sales men from Po*** and HC*. just like other reviews they were pushy, tricky and price was insanely unreasonable. I suspect half of the price went to the sales team.2. Three other smaller local companies in Columbia area who also got good reviews on Angie's List and have been around for more than 10 years. I called Ecn**** Roofing every single week just to get an appointment and still didn't hear back from them. One forgot to show up for estimate. Col*** Roofing was very good,but Seneca Creek was better.The owner Jeff is not a sales man type of person. He is patient, professional and kind. He showed up on time, during the first meeting,instead of hard sale he was a good listener and patiently went through all the questions on my list.(Believe me it was a long list...) at the end we were quoted the most reasonable price.Another thing was good communication. The young lady in the office was helpful and friendly. Jeff replied to my emails very promptly even after work hours and during weekends.( I think he should work less hard) There is not a time that he kept me wondering what is going on, instead we were informed every step, from choosing roofing model, color to adding gutter.His crew showed up on time like we were promised, did a good job replacing the roof ( I think that part still needs to be tested over time).cleaned up our yard nicely after the job is done.Now we are happily sitting under our new roof ,and we are looking forward to working with the company again to replace our windows before winter comes.I had a long day at work and couldn;t wait to go to bed, but I believe a honest,kind,hard working company deserves a good review and let more people know about their service.

Ryan B

2015-05

Seneca Creek did some roof repair and replaced all of the windows on our Germantown townhouse in November and December 2014. We were so impressed by the quick response, professional work and attention to customer service that Jeff and his team demonstrated. From the no-pressure estimate, to the friendly work crews (they left our place so clean!); Seneca Creek is second-to-none. We will definitely be calling again when we are in the market for home improvement!

Carol Blongiewicz

2020-05

I had Shawn come to my house to give me an estimate for gutters. He looked at my gutters and said they were fine, but I did need them cleaned. He also gave me some good advice for my drainage problem. He was so nice and helpful and I was pleasantly surprised to see how honest he was. This was especially appreciated in these days of scams and lies. I wanted him to be recognized. Thank you.

Biblio Phile

2018-05

We had a tree limb stuck in our roof going right through to the attic. One guy came out to do the job. He did not even need me there. The price was right. He pointed out that it is family owned company that does not use contractors. When I get a little money and get down to really fixing up the roof, they are ones I will call. Highly recommend.

Vincent L.

2021-05

Good knowledgeable saleman without pressure. Turned out, I don't need a new roof but the saling process was good. Proposal was comprensive and the quoted price appears to be within range.

Elizabeth Stockton

2020-05

I love our new windows. Jeff and his team are amazing and easy to work with. I will definitely use them again.

Edgard Aspilcueta

2018-05

Excellent service. Scheduled my appointment. Came on time and changed my roof. Cleaned up everything. Very reasonable price. Highly recommended.

Steve Bentley

2020-05

Jeff has honesty and integrity.