4.5 (48)
10516 Summit Ave, Kensington, MD 20895
(301) 897-0700
ackerandsonsinc.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Paula Khan
2024-05
Wilmer installed an automatic water shutoff, fixed the irrigation back-flow and did several smaller jobs at my home today. He was very thorough and found a couple of small issues that also needed to be addressed. I greatly appreciated that he is very conscientious about completing the job to high standards. He also answered my questions in a very clear way.
Nancy-Ann DeParle
2024-03
We have worked with Acker Plumbing for years. Today, Wilmer and Luke were the team who came to our house. They were on time, smart, and professional. Also Scott is a highly knowledgeable master plumber who we have used for special jobs. I highly recommend them!
Lane Heard
2024-04
Wilmer provided terrific service in dealing with seven different. On time. Careful. Diligent. Clear in his explanation of what needed to be done and why. Responsive to our concerns. Meticulous in the work performed
Leanne Mos
2024-03
Acker and Sons does great work. We’ve been using them for 9 years. Wilmer is especially skilled and efficient.
Delilah
2024-01
I have used this company several times and have always had a good experience. Today, George arrived exactly on time. He did the repairs I needed, charging me what was estimated. Highly recommend.New info: I used this plumbing company again today. Again, great service! This time the plumber was Wilmer, and he was excellent.Services: Plumbing leak detection, Faucet repair, Faucet installation, Plumbing leak repair
Nicky Beveridge
2023-10
We have an older house with some idiosyncratic plumbing. George was very knowledgeable and able to rebuild parts. Everything done in one timely visit. No searches needed for difficult to find parts. Bidet with its unusual atmospheric vacuum breaker is working perfectly again. Toilets fixed. Leaking faucets no longer dripping. Very happy. Will definitely call again.Services: Toilet repair, Faucet repair, Plumbing leak repair
Adriana Cutler
2023-10
Our water heater had a leak while we had COVID. The office staff were super helpful video chatting with me to help me figure out how to turn the water off directly to the water heater. Once we were COVID free they helped us get a new water heater (it was time) quickly and at a good price. The plumber who worked with us, Wilmer, was excellent. He is friendly and knowledgeable. His advice was right on and the work was high quality. So happy to have hot water again!Service: Water heater installation
M
2023-07
We had a leak behind our wall and Wilmer was able to locate and fix the pinhole leaks quickly even though the pipes were in an awkward location right up against the wall. Wilmer was very pleasant and professional and knew what he was doing. We are very happy with the repairs done.
James Cavender
2024-01
They provided my emergency plumbing needs with excellent, fast and fair service. Fixed the problem better than new. Support local businesses! I Highly recommend!
Maurice Schiff
2024-02
Wilmer and Ken did a superb job and were a pleasure to interact with. We highly recommend them and this company.
selma siddiqui
2024-02
Technician Ken was so helpful and showed us how to prevent having further plumbing problems. Also, flushable wipes are not flushable
Christine Noel
2024-04
Acker & Sons is our go to plumber - they are responsive, highly knowledgable, and a pleasure to do business with.
Maura Harty
2023-08
Just had a new water heater installed by George and Jeremy of Acker & Sons, Kensington, MD. They were terrific! The job was reasonably priced (we did comparison shop). George and Jeremy were punctual, the work professionally done - and they took the time to answer all of our questions. A great experience!Service: Water heater installation
Lorraine Moore
2023-06
Wilmer Fernandez is an excellent plumber. Not only is he on time professional but knows how to fix the problem I highly recommend him for any plumbing job. I would have given him10 stars if I could. Great company acker and son
deborah kramer
2023-07
Years ago my I asked my daughter what plumber she used, and she told me Acker and Sons. I have used them since, and have always been happy with the quality of their work. Today, Ken worked on and resolved several problems I had going on in my 100 year old house. He did a really thorough job, and I am so happy I no longer have to worry about these issues.I highly recommend themServices: Shower repair, Plumbing leak repair
Lee Alexander
2023-10
Scott, always amazingly responsive, sent Wilmer out within one hour. Wilmer.... Amazing..... He nit only diagnosed and repaired a significant issue but he also notice several items that need attention. Thanks Scott and Wilmer!
Ellen Garrison
2023-10
It was a pleasure working with Kenny. He is highly professional, arrived on time, quickly and expertly diagnosed and fixed the leak, and thoroughly cleaned the work area. I would most definitely contact him in the future.Services: Plumbing leak detection, Plumbing pipe repair
Debora Netcliff
2024-01
Gave me the worst service EVER, I will not be coming back here again. They would not answer my calls, and did NOT correctly install my water heater. PLEASE! I suggest everyone find another plumbing company
David Rodler
2024-03
Wilmer was great:) Thanks for a job well done and the great advice!
Tamara Horne
2023-10
I always have such a professional experience with Acker. They arrive on time, do high quality work and leave everything clean. Especially like Wilmer!Service: Plumbing leak detection
Pat Mann
2023-10
Wilmer was fantastic. He was efficient, explained everything and went over everything g a second time!The best!
Max Shannon
2018-05
Overall I had a great experience. Their staff was friendly and resolved my plumbing issue very quickly. I also received price quotes from numerous companies and Acker and Sons was the most affordable! Highly recommended!
Sara Sonet
2023-07
Wilmer arrived early, communicated carefully and thoroughly and made needed repairs quickly.Service: Toilet repair
Sydney
2023-10
Wilmer & co are always courteous & competent. A very reliable compnay.Services: Toilet repair, Plumbing leak detection, Plumbing pipe repair, Faucet repair
Bengal Baseball
2018-05
Acker and Sons it's an excellent company that performs at a very high level. They were responsive to our needs and followed up to make sure everything was complete after the work was done. I highly recommend them for all your plumbing needs. Steve Murfin
Art Marks
2015-05
I have mixed feeling about Acker and Son. Sometimes they do a good job. Sometimes their work has been awful.Recently, the cold water faucet on a sink became loose. The sink was installed 24 years ago. The plumber they sent said the faucet had to be replaced. He replaced it. When the work was inspected the next day, the hot water "knocked" and the cold water faucet turned the wrong way. The plumber returned. The hot water did not knock. He claimed that the faucet could not be reversed. And he failed to plug in the hot water heater that he had apparently unplugged. We called in someone else to find out what was wrong with the hot water to discover it had been unplugged.A few days later, the cold water faucet began to leak badly. We asked for the plumber to come back to repair it. Four days later, they still have not come back. We turned off the water. Losing trust, we also looked at on-line documentation to discover that faucet direction can, in fact, be reversed. So right now, they are on my awful list.
Richard Stevenson
2017-05
We had a clogged sewer line, so we called Acker about 9am.The technician, Scott, was here in about 4 hours and cleared up the blockage. He was courteous, clean and knew exactly what to do. Their price was about 1/3 of Mr. Rooter. Will certainly recommend Acker and use them again.
Julia Lefelar
2018-05
Great friendly service. Company has been around for a while and is family owned which we liked. Ask for Scott. He is the best. Solved our leaking shower problem when no one else could!! Very happy!
Panayiotis Steele
2022-05
I called and confirmed and appointment over a week ago. The day of the appointment comes, I call, and I am nowhere on the schedule, and the earliest my already scheduled appointment could happen is another 10 days. This is unacceptable. I was referred from PC Godaire, but I am not ever contacting Acker & Sons again.
Pichina Bell
2023-08
We are pleased with Wilmer the technician who came to service today.He explained everything about that issue we have 👍Service: Plumbing leak detection
Monday | 8 AM-4 PM |
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Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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