4.4 (22)
11419 Cronridge Dr #15, Owings Mills, MD 21117
(443) 405-7761
kairoshomeimprovementinc.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leah Turner
2023-10
I can’t say enough great things about Kairos Home Improvement! From start to finish, they were professional, thoughtful, and diligent. We got to work closely with Mynor as we brought the vision for our renovation to life. He listened to our ideas and helped us come up with a plan that would fit our budget. The quality of the company’s work is top-notch. Everyone working on the project was friendly and highly skilled. We’re excited about our new bathroom and looking forward to hiring Kairos for our next home improvement next project!Services: Tile work installation, Home renovations, Bathroom remodeling, Remodeling, Plumbing fixture installation, Interior painting
Ryan C
2023-04
SHOULD'VE STAYED AWAY from Kairos. $60K job and problems from day one, literally. The day after providing a deposit, they changed our kitchen design. Multiple contract issues: No start/end dates (no project schedule) ; No itemized costs (denied our requests); No warranty language. Damage to property, inside and out (some repaired, some replaced, some ignored). Office and field staff rarely communicate details (mixed messages to customer). Understaffed, so crews rotate jobs randomly (leaving tasks unfinished). They accept more jobs than they can handle, details get missed or confused (preventable delays when ordering materials). Short notice of upcoming work (the night before). Very little supervision of subcontractors caused EVERYTHING they attempted, to be redone at least once (took three different subs. to paint a wood banister). Subs. don't follow manufacturer specs for installation (causing rework and delays). Multiple requests to NOT use a specific sub. were ignored (causing repeated damage to nearby areas). After they damaged new materials, they tried to repair the damage rather than replacing (we payed for new)I could list more, but you get the picture, SHOULD'VE STAYED AWAY!Services: Kitchen countertop installation, Custom kitchen cabinet construction, Install flooring, Tile work replacement, Cabinet painting, Kitchen cabinet refinishing, Wood staining, Interior painting
Nellie Washington
2023-05
Had a great experience from the design/rendering to the delivery. Although I had my own contractors, I used Kairo's for design of my kitchen and the cabinet order. They were professional, communicable and responsive from start to finish.Service: Kitchen design
Double M
2023-04
Glad everyone else had a great experience. Won't go into details, but we have to live with the loose cabinets, having to open the the oven to open a drawer. Got refunded some money . only to have it tacked on to the waste roll on. Cracked grout, eyeballs tile cuts, and eyeballed handles. Grout materials poured down the drain. I had to also fix some things on my own. They came and took before and during photos. Nobody came back to take finishing photos. Decided to wait, but after a couple years still not happy. Oh yeah the plumbing under the sink has been a nightmare. We had to get a tray because the pipes would come apart. Ended up buying fusion tape to had it together. The garbage disposal also wasn't hooked up right I had to do that also. The knew ledge was crooked and badly grouted.Wife wanted to go with the cheapest option. I wanted stained cabinets and she got talked into painted. We will probably have to have these replaced or resurfaced in the future.Been a few years boss. We weren't going to leave a review, but a review was needed. I will say the floor was done excellently.Services: Install flooring, Kitchen cabinet installation
Kathleen MacCubbin
2024-04
Hire Kairos right away! These folks will do a fantastic job with excellent attention to detail. Kairos staff really cares about its clients too.
Beneath the Skin
2023-08
If I could rate zero stars I would. I contacted this company on July 25, 2023 for an estimate. The day of my appointment I was contacted by the dispatch 45 mins before my scheduled appointment and was told that the technician was double booked and had to reschedule my appointment. Already frustrated and getting off to a bad start I decided to give this company, the benefit of the doubt and proceeded to reschedule the appointment.When the technician finally came, they assessed the area and told me that someone would get back to me with an estimate the next day. Four days went by and I did not hear anything. I reached out via email and corresponded with Juan who assured me that someone would come out on Wednesday August 2 to check my outside window and give me a proper estimate for the entire job. One whole week went by still no follow and I’m not 100% sure if the contractor actually came as scheduled on August 2. I contacted this company on August 9 via email expressing my frustration and I have still have not received a response or follow up in regards to the repairs.I did not use this company for my repairs, however, from the correspondence, lack of professionalism and follow up. I would never use this company or recommend to others. Save yourself time and money, and look elsewhere!
Joyce Vance
2023-04
The contractors were very professional and respectful of our home. They used drop cloth to protect our flooring and cleaned up at the end of each day. The project managers kept us informed throughout the process. When there were unexpected delays, they made us aware as soon as possible. The quality of their work is second to none. Our remodeled bathroom is beauty.Services: Tile work installation, Floor tile installation, Paint indoors, Remodeling, Plumbing fixture installation, Repair flooring, Granite countertop installation
Samuel Young
2021-04
Kairos really embodies the core components one wants in a home improvement contractor: a high level of trustworthiness, craftsmanship, and project management. The team is quick without sacrificing quality/attention to detail: within a month, my full-bath, half-bath, and kitchen had undergone demolition and a full remodel. Mynor did a great job managing the project, is very knowledgeable, and offered valuable design feedback to make my vision functional and sleek. I one-hundred percent would recommend Kairos and rest easy knowing I can call on them for any future home remodeling or repair work.Services: Tile work replacement, Remodeling, Drywall installation, Wood staining, Interior painting
Debbie Gallagher
2022-04
I contracted with Kairos to renovate my primary and main bathrooms. The floors, tiles, vanities, fixtures, toilets, tubs, etc. in each bathroom were replaced. Although there were some bumps along the way, the owner and the customer satisfaction representative were responsive to my concerns. Both were onsite several times. They were unfailingly respectful to me. Both bathrooms are gorgeous. I think I'm finished with inside remodeling but if I decide that other work needs to be done, I will reach out to Kairos first and I highly recommend that you do so as well.Services: Tile work installation, Install flooring, Tile work replacement, Remodeling, Drywall installation, Plumbing fixture installation, Interior painting
Mindi Lassiter
2022-04
Kairos Home Improvement performed a complete tear down and rebuild of our front porch and roof along with a complete gutting and remodel of our kitchen, kitchen roof replacement and structural repairs to our 100 year old house. Of course lots of unexpected bumps along the way but Mynor and his team came up with good solutions and repairs we trusted. We will definitely consider Kairos on any future home improvement needs or projects.Services: Tile work installation, Install flooring, Paint indoors, Repair water fixtures, Door painting, Exterior painting, Remodeling, Drywall installation, Plumbing fixture installation, Interior painting, Repair flooring, Exterior painting, Drywall repair
Kevin Marshall Jr.
2021-04
I contacted Kairos Home Improvement through their social media engagement and received a response within 1-2 days. That alone is amazing as it’s sometimes difficult to effectively integrate social media into family owned businesses. Outside of their responsiveness, the professionalism the owner exhibited at my home was unmatched... yes the owner himself came to give me a quote and even other suggestions as I was preparing to sell my home.Going even further than that, he took the time to explain everything they would do, why some of the repairs I had done in the past (which by then needed to be done over) were failing AND he talked to me about other areas in the state to look for new homes (my wife and I were still searching). I can’t express how genuine and personable the interaction alone was but trust me...a great experience overall.Oh yeah! the work itself was excellent and efficient. The repairs were done extremely well and you wouldn’t even know there was a problem to begin with. 20/10, 10 stars out of 5 stars I fully recommend... I can’t wait to move into my new home and work with them again on some of the ideas I haveServices: Interior painting, Repair flooring, Drywall repair
Wanie Green
2021-04
Kairos did an amazing job on our new powder room . They turned a closet into a bathroom in 1 and a half days . Mynor was professional and very affordable. We’ll use this company for all of our remodeling going forwardServices: Repair water fixtures, Remodeling, Plumbing fixture installation, Drywall repair
MidNight Moon
2021-04
Words can’t explain how happy me and my wife are right now!! We were on the fence on buying a new home for like 2 years so we finally decided to remodel the whole home that we currently live in. So from early Jan. To the end of March We interviewed 7 contractors in total some good on the surface and most were horrible that’s all I’ll say about that! However when I initially set up the Estimate with Kairos Home Improvement and I spoke with Mynors (Owner) wife over the phone and that was the best experience by far! We was already sold! Fast forward to the estimate we set up with them and they were the 7th and last Contractor to come in and Gezzzzz Mynor and Juan came in and pitched a shutout! We felt like we knew them for 20yrs and they knew what they were doing ! They got the estimate back to us in I think a day or two hell we signed right away! No doubt the best decision! This is a family company and it shows there daughter is very nice as well ! We’re just totally impressed with everything so far from top to bottom. Fast forward to April 12th our start date 8AM. Wow! They were on site around 7:30AM/7:45AM already working! April 12th Gutted 2 bathrooms and closed them back up with sheet rock, removed carpet brought in new doors, new tub I’m missing some stuff but fast forward April 13th Completed the plumbing we had another plumbing issue and they fixed that as well Wow! Recessed lighting in 3 bedrooms light fixtures in 2 bathrooms they got the niche in the shower already installed exhaust fan tub installed recessed lighting in the dining room I know I’m missing some stuff but they are fast as hell and doing it without compromising the quality of work that we are looking for and Mynor promised and he’s delivering 100+% If you are looking for a contractor well a real contractor that really cares and is not out to just line there pockets it’s best that you call Kairos Home Improvement not today but yesterday! Update coming soon !Services: Tile work installation, Install flooring, Fan installation, Tile work replacement, TV mounting, Paint indoors, Repair water fixtures, Cabinet painting, Waterproofing, Door painting, Remodeling, Drywall installation, Plumbing fixture installation, Wood staining, Interior painting, Repair flooring, Drywall repair
Dave Kaas
2021-04
We were in a time crunch prior to moving and Mynor's team came to our rescue. Replaced some damaged carpeting, painted, and remodeled a small bathroom for our son. Great work and a great bunch of guys. I highly recommend their work.Services: Tile work installation, Install flooring, Fan installation, Paint indoors, Remodeling, Drywall installation, Plumbing fixture installation
Danny Katibian
2021-04
Mynor did a great job on our basement remodeling. He took the time to help design it and met with us daily to provide updates and seek our input. He was honest and dependable. Highly recommended.Services: Tile work installation, Install flooring, Paint indoors, Remodeling, Drywall installation
Shira Pepper
2021-04
Mynor and his team were reliable, professional and honest. Their work showed attention to detail and we were very happy with all the work they did around our home. Highly recommended!Service: Remodeling
Kim Robinson
2022-04
Working with the team at Kairos Home Improvement for my bathroom remodel was a pleasure and the best experience I have had working with a contractor. I would highly recommend them.Services: Tile work installation, Remodeling, Plumbing fixture installation, Interior painting
Mary Beth DeLuzio
2023-10
We are so happy with our remodel and can’t wait to go on to phase 2Services: Wood floor installation, Tile work installation, Home renovations, Paint indoors, Cabinet painting, Door painting, Remodeling
Giselle Maiden
2021-04
I had a very good experience with the company from interacting with management and with the workers. They were professional in everything that was done. I have no complaints and would definitely recommend them and call on them again for additional work.Services: Paint indoors, Repair water fixtures, Waterproofing, Exterior painting, Drywall installation, Plumbing fixture installation, Wood staining, Interior painting, Exterior painting
Rakel Diaz
2021-04
they were very efficient and quick, and the quality is great! 10/10 recommended.Service: TV mounting
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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