5 (69)
245 Rollins Ave Unit 202, Rockville, MD 20852
(833) 833-8133
expertsremodel.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
R M
2024-04
Absolutely the BEST!!!!!!!But let me tell you why. In a time we are used to poor customer service, disappointment, no follow through and poor outcome, Lakeisha and the contractor Vito cannot compare to anyone else when it comes to customer service and quality of work. THEY ARE THE BEST!!! A few of my retired contractors friends who saw the work and heard about how everything was handled told me that that’s the best they’ve ever seen and heard of. Lakeisha went to bat with the insurance company and got done what I needed to get done. I did not need to handle talking to the insurance company once I filed a claim she handled EVERYTHING!!! Vito is an artist and his attention to detail is simply astounding. He left absolutely nothing undone. Not one detail was overlooked. I am so grateful to have found them after having several consultations from other contractors that left me deflated and disappointed. They are a dream team. I have even recommended them to others, including a retired contractor who like I said, saw their work and didn't think twice about hiring them. By the way, I waited almost a year to do the review And I am still in love with my bathroom. And now they are doing work on my father-in-law’s house as well.
Nicole Golob
2024-02
Experts Remodel did a fantastic job with whatever task we threw at them, largely our brand-new kitchen! David was always available to chat if we had questions/concerns, and he really took the time to listen and was open to our ideas. The quality and craftsmanship of the final product was exceptional, and we often sit and stare at our kitchen in disbelief that it is ours. There were a handful of subcontractors that worked on the project and some language barriers which made communication tricky, but that was just a small hurdle that was easily overcome by the leadership of David. Really glad we chose Experts, as we had interviewed many people and ultimately found David to be the most honest, fair, and enthusiastic of the bunch. Thank you so much Experts Remodel!
Chad “CrawdaddyChaddy” Davis
2023-12
I recently had the pleasure of working with Experts Remodel to transform my basement, and I couldn't be happier with the results.From the very beginning, the team at Experts Remodel impressed me with their professionalism and commitment to excellence. Lakeisha, the project manager, was always just a phone call away, and her punctuality and responsiveness made the process smooth and stress-free.This was a substantial project, and I was both excited and nervous about it. However, Lakeisha and her talented team made it feel like a breeze. Their attention to detail, craftsmanship, and dedication to quality were evident throughout every phase of the project.What truly stood out to me was their willingness to go the extra mile. There were a few details that I wanted to be adjusted, and they not only listened but executed these changes flawlessly, even if it meant redoing some work. Their commitment to ensuring my complete satisfaction was remarkable.In terms of pricing, I found Experts Remodel to be competitive and reasonable. The value I received for the quality of work was exceptional.In summary, I highly recommend Experts Remodel to anyone looking to remodel their home. Their professionalism, quality of work, and dedication to customer satisfaction make them stand out in the industry. I'm extremely pleased with my transformed basement, and I look forward to working with them again on future projects.Thank you for turning my vision into reality and making this remodeling experience truly exceptional!
Mike Compton
2024-01
We contracted with Experts Remodel to completely remodel our bathroom, and we could not be happier with the result. They did a fantastic job for us. This was a major remodel, requiring a complete demo down to studs and subfloor, repairing water damaged to the existing structure, re-routing sewer and plumbing to accommodate relocation of vanity, shower and toilette, then reframing to remove a closet, moving/adding doors, and a completely new shower.Eli, the Project Manager, was with us every step of the way, stopping by almost daily to coordinate the work, inspect progress, answer questions, and help with fixture and tile selections. The result was even better than we had hoped for. I've dealt with many contractors over the years, and I've never had an experience as positive as this. I definitely recommend you consider these folks for your next remodeling job.
Hodaya segal
2023-11
Dear Experts Remodel,I wanted to take a moment to express my gratitude for the exceptional work you did on my kitchen remodel. The final result exceeded my expectations, and I couldn't be happier with the outcome. Your team was professional, courteous, and efficient throughout the entire process, and I appreciate the attention to detail that went into every aspect of the project.I would highly recommend Experts Remodel to anyone looking for quality home remodeling services. Thank you again for your hard work and dedication to making my dream kitchen a reality.Services: Tile work installation, TV mounting, Demolition, Paint indoors, Remodeling, Drywall installation, Plumbing fixture installation, Repair flooring, Furniture assembly
cassandra baughman
2023-08
Experts Remodel was referred to us to do drywall repair when we had mold remediation in our master bath. We were in the market for a new kitchen and first floor bath and after reviewing their reviews and portfolio, we were quite impressed. After corresponding with the project manager a few times we decided to do what essentially was a first floor renovation. The project manager and his team were promptly responsive with their quote and 3D model and were confident that they could complete the project within our time constraints. We decided to proceed and the process was nearly seemless. Our concerns and questions were always answered in a timely manner and the team was responsive to any additions or edits we had for the project. Everything was completed according to our timeline and we are more than pleased with the end result!
Elizabeth Taglieri
2023-07
We hired Experts Remodel to renovate our bathroom, update our bedroom and make other small repairs around the house, with the bathroom being the major job. We couldn't be happier with the results. Working with Danielle Buenos and her team on our bathroom renovation was nothing short of amazing. They took the time to understand exactly what we wanted and then worked hard to make it happen. She was able to take our ideas and turn them into reality - from changing a bathtub/shower to a large walk in shower to installing new tiles and fixtures. She was professional, knowledgeable, and always available for any questions that we had. Her team was very helpful and worked efficiently to get the job done quickly. Danielle doesn’t stop until everything is completed to your satisfaction. The workmanship was outstanding, and we are very happy with the end result. Highly recommend!Services: Tile work installation, Paint indoors, Repair water fixtures, Remodeling, Drywall installation, Drywall repair
Christopher Mangan
2023-12
Happy Thanksgiving!I’m a bit late with my review but I’m hoping my feedback will reflect my entire process with Experts Remodel - from consultation to 6-months later.Last spring I reached out to multiple contractors to get their quotes and opinions on the two bathrooms I wanted remodeled. I met with one of their project managers, Danielle, who couldn’t have been more helpful in helping me with my design. Unlike other contractors, Danielle was thoughtful of my vision and provided great suggestions on how I could best use my space. Before I had even committed, she introduced me to the team she oversees, helmed by Vito, and the broader management facilitated by David.To Danielle, Vito, and David, Kudos! The last thing that you want with a multi-week renovation is unresponsiveness. All three were constantly in touch during the entire 5 week process. Danielle came by every day to evaluate progress and texted me about my needs. Vito reached out whenever he had a question about certain placements or suggestions of how something would work better. David never missed a chance to swing by to check in and drop off some specialty Cokes.All-in-all I had two full bathrooms remodeled. And they look gorgeous!So, why wait 6 months to write a review?1) Some pipes that were outside of the scope of the project got damaged during the remodel. Danielle, David, and Vito were super responsive in fixing the problem free of charge. They wanted a great bathroom as much as I did.2) I wanted to give everything some time to settle. Old house, changing weather, etc. I wanted to make sure that my assessment of their work wasn’t just aesthetic - how has it held up in the last 6 months? Was it worth it?My answer is, emphatically, yes. I’m super happy with the work that Experts Remodel has done and will likely use them for any other home improvement projects I have in the future.~Christopher
Ruth Maza
2023-12
Eli, my project manager, is the best. I am so happy i listened to him from the beginning until the end. Cost, design, colors, etc...i listened to him. He is attentive, patient and accomodated my crazy schedule. His team with Mackenzie is pleasant, professional, and helpful. They cleaned up after themselves, i cannot emphasize more how great the experience was with experts remodel llc. I do have plans to use them again!
Alexis Gurganious
2023-09
Working with Danielle and Experts Remodel has been an absolute dream! We were nervous about the remodeling process— we’ve heard so many horror stories— but it has been nothing but smooth sailing. Danielle has always been ahead of schedule and under budget— the prices are reasonable but the work quality is exceptional. Danielle is such a visionary; we started with a small bathroom remodel and are now about to start our fourth project, something we didn’t think was possible! Can’t recommend Experts Remodel enough!
Joost Santos
2023-07
I asked Experts Remodel to construct a new bathroom. It was a challenging job because there were no existing plumbings (water and waste lines) and the space is small. I have an idea of the layout and Experts Remodel helped with design ideas. The project Manager, David Levy, is very responsive. The foreman (Beto) is simply the best. Incredible skills. I have never met someone before who is all-around with expertise in carpentry, masonry, electricity, plumbing, painting, and design. Although it took 6 weeks to complete the job, every detail is executed carefully and precisely. The bathroom still needs completion of the glass door and lock for the pocket door, but as early as now, Experts Remodel has already earned my cinco estrellas.Services: Tile work installation, Install flooring, Bathroom remodeling, Fan installation, Demolition, Paint indoors, Repair water fixtures, Shower refinishing, Remodeling, Interior structural repairs, Concrete work, Drywall installation, Plumbing fixture installation, Concrete construction, Drywall repair
Terence Lew
2023-05
We are extremely pleased with Expert Remodel LLC in completing the kitchen remodel and new island. We are very impressed by their high quality product; workmanship and attention to detail. I would highly recommend them for any remodel project you may have-you will not be disappointed. They actually finished the project ahead of schedule. Ben the project manager, Dave and their crew are very professional and responsive. You can tell they are interested in satisfying the customer. In the end my wife and I are so happy with the results. We will now hire them again for more remodeling projects!
Doris Chin
2023-08
First, I was able to schedule an estimate very quickly, Eli was very prompt and took the time to help me shop for materials and assist with quantities. David explained the process and worked with me when needed, he truly cared that the process was understood and was very empathetic. Luis was an exceptional and hard worker, putting in time and small touches that did not go unnoticed. Eli personally walked me through the finished product to make sure I was happy. A family owned business who was very flexible. A very positive experience, what a difference!Services: Tile work installation, Install flooring, Bathroom remodeling, Tile work replacement, Demolition, Paint indoors, Remodeling, Interior structural repairs, Concrete work, Drywall installation, Plumbing fixture installation, Drywall repair
Monique and Eli Miles
2023-08
Beginning with the initial assessment to design and through completion, the Experts Remodel team was responsive and professional throughout every aspect of the project. They were concerned with providing quality in the eyes of the customer and constantly strived for delighting us. I would not only recommend Experts Remodel but would use them in the future for jobs big and small. My main concern with the remodel was ensuring the work quality matched the high quality or original work performed, so the house exceeded its value and Expert Model accomplished that. Thank you Experts Remodel!
Chip Tamplin
2024-04
From the moment we started meeting with contractors for renovating our kitchen, master bathroom and a few other smaller jobs, we were big fans of our project manager Lakeisha. Knowledgeable, personable and worked with us to get our job done as quickly as possible. Whenever we didn’t know what to do, or if an appliance might not fit, a quick test to Lakeisha would fix it.We plan on doing more in the future and will definitely be sticking with Experts Remodle.
Ilya “The Duke of Donuts” Albert
2023-05
We were fortunate to find Experts Remodel. Danielle and her team (David & Edgar) responded to our questions, concerns, and needs. Remodeling discussions were extensive, including design work and material choices. The team was also flexible to changes; specifically, if there were issues with the structure, they went ahead.We also liked that they took care to address suggestive changes to the home to improve functionality and comfort, which all paid off! But, most of all, their communication was outstanding! There weren't long delays between contact; most times, it was immediate, and I was thankful they were open to text messaging.Our project started remotely, so the communication and flexibility from Experts Remodel were a blessing. In addition, their pricing is highly competitive with local contractors. We found their pricing to be thousands of dollars less, and they provide more renovation work!Thank you, Experts Remodel! We'll be back again for your services.
Shema Mbyirukira
2023-05
Experts remodel was an outstanding choice for my home renovation and I am very happy to have hired them. I had a bathroom added into a room with no plumbing, renovated my kitchen, and renovated the exterior of my house.I interviewed at least 10 contractors and settled on experts remodel for a few reasons:1) I could tell the project manager I worked with was very invested in consumer satisfaction and was very personable and seemed would be pleasant to work with2) price was mid-range3) they could start immediately and promised a high quality product on a reasonable timeline.All in all it was a great experience, and I would have no hesitation hiring experts remodel again. A few highlights of why I enjoyed working with them and am still satisfied that I went with them. A few highlights of why I am glad I chose them:- I always felt my project manager and foreman were invested in giving me what I wanted and a quality product versus just whatever was cheaper and/or faster. For example ,on my porch, my foreman switched out the type of wood a few times when it wasn’t good quality and told me he would rather put quality wood on even if it meant he had to take the wood back to the store and delay the project to find higher quality wood. They were invested in my vision from the beginning and stayed invested in the quality of that outcome.- They people I worked with were always pleasant to work with and had good communication about what was going on with the project- They threw in a few extra small things at no charge, and when bigger unexpected changes arose in the project they were cognizant of my budget and pretty much gave those changes to me at cost to them. I certainly never felt they used changes to milk me but instead were trying to make sure I was still happy with the finished product- As any conflict arose in expectations or differences of how something should be done, they always were fair and good communicators in resolving issues and made sure that I was satisfied. They were flexible with me sometimes and sometimes I was flexible with them. Again, I always felt they were invested in making me happy with each project.All in all, I am very happy that I chose experts remodel for my renovation, love the finished product, and have already recommended them to friends and neighbors.- Amelia and Shema MbyirukiraService: Remodeling
Sarah Kang
2023-05
David and team turned our dream kitchen into reality! The company is responsive and does whatever it takes to satisfy their client. We had some delays due to our work being done over the xmas and new year holidays but Experts Remodel did what they had to do to finish our project to our satisfaction.Service: Remodeling
Changsoo Hahm
2023-09
Finished 1200 sq ft basement. Daniel was my project manager. She always answered the phone, always on time. It was a big project, and exciting yet also stressful times. Daniel and her teams made it easier with so many workers involved. Price was middle of several quotes I received, so reasonable. There were few details that I didn't like, but once I specified, they made it work, even when it meant they had to do it again. Highly recommended.
Sjaak de Vlaming
2023-05
I'm very satisfied with Experts Remodel for my basement bathroom remodel. David & Danielle were very engaged and communicative. When small issues came up which needed resolution, there was no question--they had them fixed. Already contracted them for my next job.Services: Bathroom remodeling, Paint indoors
Nate Segal
2023-11
I want to express my utmost satisfaction with Expert Remodeling, who delivered an outstanding home renovation. From designing the floor plan to the installation of new flooring, kitchen replacement, electrical work, and exterior and interior painting, they handled it all efficiently and with excellent craftsmanship. What's truly remarkable is that they accomplished all of this in just two weeks while my family and I were overseas on vacation. I'm immensely grateful to Micheal and David for their dedication and expertise. This renovation wouldn't have been possible without them. Thank you, Expert Remodeling, for making our home even more beautiful!Services: Install flooring, Tile work replacement, TV mounting, Demolition, Paint indoors, Exterior painting, Remodeling, Drywall installation
Erik Larmore
2023-09
Keisha, David, Mario, and team were wonderful to work with. As a new home owner I was definitely nervous going into the first major project we wanted to do but experts remodel made the whole process very easy helping us along every step of the way. I am very happy with our new kitchen!We also had a plumbing issue in the bathroom a few months later and worked with Keisha and David to remodel and expand the space. It was an unexpected project, but the team was able to get to work within only a few weeks and give us a beautiful new bathroom.Services: Bathroom remodeling, Remodeling
Simone Scudder
2023-10
I had a wonderful experience with Experts Remodel. I had a cracked tub and needed to replace it along with the alcove tiles. I couldn’t have asked for a better experience. My project manager, Eli, was very professional, honest, and attentive throughout the entire process. The job was done relatively quickly after I finalized my agreement with them. The foreman, Vito, was fantastic. Very clean and careful with my property. The end result is a beautiful new tub/shower!! I am so glad I went with this company.
Anastacio
2024-04
Experts Remodel did a fantastic job renovating my bathroom. Everything was done according to plan and on time. I’m really happy with the final outcome of the project. I would recommend this company.
Abraham Hanson
2024-02
Experts Remodel cares about doing quality work and its customers. We dealt with a difficult repair, and David provided us with expertise and assurances that they would get the job done. And they did! Would recommend this company to others.
Sundus Tanveer
2024-04
Highly recommend this business. This company represents great moral and ethical values in addition to stellar remodeling work. The owner is an incredible human who stands for peace, humanity, and justice and treats his employees and customers with equality and respect!
Eileen Ford
2023-12
They were wonderful to deal with and listened always to my concerns. The foreman took care of every detail.
Lena Emara
2023-08
Update:The team reached out to us to hear more about our experience and offered to make things right. They were deeply apologetic, promised to learn from mistakes, and fixed some of the issues we were having. They showed us their portfolio of recent work — it’s clear they normally do beautiful solid work in a timely & efficient manner.Their customer service is bar none and it’s evident they’re passionate about what they do. They really won us over again — I’d trust them next time we have another project and would recommend them to anyone looking for a professional contractor.Original:We hired them for a simple laundry room remodel (put up walls, ceiling, floors, W/D installation) and repaint our deck.It took them nearly 1.5 months to get through the projects — way too long in our experience working with contractors. They also came 4 times before giving us a final estimate and wouldn’t tell us how long it would take once they started.It was fairly sloppy work for what we expected, they had to redo the floors three times, and they were messy after the projects were done. We were so fed up and done with them that I just wanted them out of the house. It’s sad because I enjoy the laundry room now and the project manager/designer did her best with the crew, but it was at the expense of so much added stress and wasted time. Would not recommend them.
Colin Dew
2023-05
My family recently bought a townhouse of which the basement was not finished. We finally were blessed with the chance to get it done and we decided to use Experts Remodel LLC after having numerous quotes and estimates done. The work turned out to be great. Alex and his crew were extremely efficient and very attentive to what we desired. They were always on time and very communicative throughout the process. Even with family tragedies, they pushed through and got the work done in less than 3 weeks and we are very pleased. Lakeisha and David of Experts Remodel were also very helpful in helping us throughout the process, also working through tragedy in the family. We want to thank them all and hope that their future projects will be as pleasant and successful as ours.
Alicia Montgomery
2024-04
I highly recommend Experts Remodel. The team was friendly, prompt and professional. They turned my powder room from an eyesore to a showcase in a very short time, And we’re incredibly helpful.
Monday | 9 AM-6 PM |
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Tuesday | 9 AM-6 PM |
Wednesday | 9 AM-6 PM |
Thursday | 9 AM-6 PM |
Friday | 9 AM-6 PM |
Saturday | 9 AM-6 PM |
Sunday | 10 AM-5 PM |
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