Roof Masters

Faye Gibbs-Burnett

2024-05

Roof master stands by their claim very professional and excellent work! Every phase of the job was done to near perfection from negotiating what we wanted for our roof replacement, to installation and completion was well done. Thanks Roof master! My neighbor loved your work so much, they said that they will contact when it’s their turn.

dt gallagher

2024-04

Roof Masters replaced my roof (including all sheathing) in August 2011. It has already failed and needed to be replaced again. We have mold in the attic so it has been leaking for quite a while. When contacted about the leak Roofmasters sent a crew out but the attempt at repairs was not successful (and they failed to respond when I sent photos of the ongoing leak). Our current contractor has found many indications of poor workmanship, including caulk filled holes, plywood sheathing that was not nailed down, sheathing that was broken and installed anyway, and shingles that were damaged during the installation. So the premature failure is likely due to terrible workmanship during installation. I suggest you do not use this company.

Ali Khalilzadeh

2024-04

We noticed a leak on our ceiling and called Roofmasters. Mr. Howard Rittenberg came by, climbed on the roof and identified the problem as edge of roofing material having unsealed. They had put the roof on for us about 10 years ago and he honored his guarantee by sending repair crew to our home. They had to postpone twice because of weather but mother nature controls that. When they made it to our home though, the crew was great and fixed the problem, answered questions and did more than expected. It was a great experience and hope to continue being Roofmasters customers. Keep up the great service and thanks.

Jeff Thompson

2024-02

Everyone at Roof Masters was great to work with. I was impressed with their service and professionalism.They were a great referral; I wouldn’t hesitate to recommend them in the future.Thank you for a job well done.

Rick Reid

2024-01

Howard was very open and honest with his estimate and spent time explaining the whole process. It was a fair and competitive estimate. I was leaning towards using Roof Masters but a family friend with a roofing business offered to supply materials at cost which saved us a substantial amount. I'm sure I would have been totally satisfied with Roof Masters work. I would recommend them.

HawaiianNavy

2024-02

Be wary if you are routed to their Call Center when you call. They do not know the Roof Masters service area. Roof Masters advertises extensively on the radio, and claims to service NoVa - but apparently not the Dulles corridor of the Wash Metro area.An emergency service call request placed to the Roof Masters call center was NEVER responded to by a roofing professional or someone from Roof Masters.I only found out Roof Masters didn’t service the Dulles area because I had placed a follow up request online directly on the Roof Masters website - of course, being told via email two days after I called about a leaking roof was less than helpful.Roof Masters did provide a referral to a different roofing company which was appreciated.

Matthew D

2023-09

Calling Howard and his crew was one of the best decisions I could have done. I recently bought a house and noticed there was a small leak coming from the flashing around my roof. Called Howard and he was out inspecting the roof the next day and gave me an estimate within 1 or 2 days.Due to replacing the furnace topper, I had to find a HVAC person to work in tandem with Howard and his crew. This process was the most time consuming but overall the most 'professional option'. (Makes sense, roofers work on roofs, HVAC works on HVAC stuff)Once repair day arrived, the crew arrived promptly at 8:00am, and started work on the roof and removing/flashing the new furnace topper. They replaced the decking and shingles around the furnace while also replacing another small portion of decking that was old/leaking. After the work was done, I talked to one of the roofers and asked how the roof is, considering I had it repaired, and he stated that the previous roofing job (new roof in 2020) was done poorly because they did not replace the tarping that is laid underneath the shingles.Overall, I would recommend Howard and his crew from Roof Masters. They are responsive to inquiries, can teach you about your roof (good/bad), gives you an honest price for work, and just a great company that doesn't take advantage of someone who may not know a lot about roofs.(Picture of said Leak)Services: Roof inspection, Roof damage repair

Ben Sandler

2024-03

We have been very pleased with Roofmasters' thoroughness, workmanship, courtesy, and responsiveness. We recommend the company to anybody that needs a repair or full roof replacement.

Donna Rose

2023-10

Roof Masters did an excellent job replacing our roof and two skylights. We even got compliments from the neighbors!Howard was very professional and took his time to explain the project in detail and answer all our questions. Our roof was older, and did not have a ridge vent, nor any soffit vents. Other roof companies gave us conflicting advice. Howard explained our ventilation options and suggested the best way to achieve what we needed.Prior to the installation, Howard and Joe came out to walk the property and go over all the details. The roofers showed up exactly as expected and worked in the heat of two very hot August days. They always rang the bell to let me know when they arrived and were careful to cover the shrubs and clean up at the end of each day. We also had a problem with water dripping into the fireplace. Roof Masters repaired the masonry at the top of the chimney and resolved the problem.Overall, we are very pleased with the job done by Roof Masters and would recommend them to anyone needing roof work.Services: Attic venting, Skylight installation, Roof installation

Jon Nash

2021-05

Howard and the Roof Masters team did an excellent job on our new synthetic slate roof from Eco-star. They took their time and were extremely detailed oriented. Also very respectful of our property. The roof and gutter installation went absolutely perfect. We are about a month into completion and no issues so far:) Roof looks fantastic and the gutters were a big upgrade over previous. I would highly recommend Howard and the Roof Masters team without hesitation.Services: Gutter installation, Roof installation

David Miller

2023-11

I had a great experience with Roof Masters. They gave a good estimate, explained exactly what they were going to do and delivered. At the end of each day they cleaned up the whole site. The roof is beautiful and I have a clear mind on the workmanship, which was stellar.Services: Skylight repair, Roof repair for storm & wind damage, Roof inspection, Roof repair, Skylight installation, Roof installation, Roof damage repair

Brent Barone

2019-05

My wife and I bought our first home in November of 2018 in Rockville MD, while it was everything we wanted, the roof was getting up in age and would need to be replaced sooner rather than later. We contacted a number of roof companies in the area and right from the start Roof Masters stood out. Most calls to the companies went unanswered, and messages weren't returned. Even though Roof Masters was extremely busy like the rest of the companies, they were quick to respond to my initial inquiry, and were happy to set up an appointment for an appraisal. Even though the initial appointment was weeks out from my inquiry, they set a clear date and followed through. The team at Roof Masters is top notch, Howard (one of the owners) handled the appraisal and proposal, Kenny the project manager who led the installation team, and Joe Jr who took care of the final walk through. All were a pleasure to work with, courteous, professional, and polite. They did a great job of communication every step of the way. Installation was a breeze, no surprise damage or unforeseen issues. We have an amazing roof, installed by an amazing company, with an outstanding warranty, all for a very competitive price. My wife and I couldn't be happier with our new roof. Thank you Roof Masters!

Dan killigrew

2023-11

After discussing some issues that developed with the installed roof I met with Howard, one of the owners, and he took a look at the issues that we were experiencing. He sent a crew out the very next day to deal with them. The crew was exceptional and repaired or dealt with every issue discussed with Howard. I have to give them kudos for how quickly and professionally they took care of the repairs.Service: Roof repair

Mike Curry

2022-05

The process starts with Musa, his presentation and knowledge are what sold us on Roof Masters. We had lowered offers, but the work outlined by Musa ran circles around them.The installation itself was done professionally and quickly, the jobsite was kept as clean as possible and was done in 1 day.Service: Roof installation

Andy R

2023-09

From the moment I engaged Roof Masters the experience has been first class. Howard and the team run a tight ship, are clear and responsive. All our roofing and siding options were clearly explained including pros and cons etc. At no time was there any high pressure selling. Throughout the process the team were highly responsive and kept me informed on status, key dates etc. In 2023 this type of high touch service is highly unusual. Strongly recommend.Service: Roof installation

Olga DeMetri

2023-05

I recently hired Roof Masters for my roofing project and I cannot say enough good things. Roof Masters did an excellent job. I am very happy with my roof installation.After an inspection, Howard sat down with me and provided detailed options for consideration. He took time to review with me how the installation would go. Everything was professionally presented and I was given time to consider my options. Roof Masters has a top-notch service oriented approach that makes a difference.The entire team is very attentive. From start to finish, they carefully took care of every detail and made sure to keep me updated. I would definitely hire them again and highly recommend them for other homeowners.Services: Roof inspection, Roof installation

Jinhee Wilde

2024-02

We had a new roof installed at my mother's house in Rockville. Since the new roof, we had 4 leaks at the corner of a cathedral ceiling where a leak is causing a plaster to fall down to the living room. Even though they claim that the problem was fixed, it obviously was not. One of the owners tells me he will call back and then he doesn't. I am very upset.

Richard Harman (Xabean)

2023-11

I remembered Roofmasters from a radio commercial, and called them when I needed my roof to be inspected. Howard did a phenomenal job, did both an interior and exterior inspection. Roofmasters were able to show up quickly, and get it done. Thank you!Service: Roof inspection

Patrick Shiflett

2023-05

Roof Masters was excellent to work with. First, they called back! I called three other roofing companies in the Rockville area, none replied. Roof Masters set up an appointment right away. They did a great job explaining their service and products. Their crew was on time and the job site was well taken care of and very clean. I think the best part is that Roof Masters went above and beyond by contacting our insurance company and showing them the true extent of damage and repair our roof needed, after the job was completed and paid for. The insurance responded and this reduced our out of pocket expenses for our project significantly. I highly recommend Roof Masters and would work with them again.Services: Roof repair for storm & wind damage, Skylight installation

WBB

2022-05

From the start, Roof Masters was very professional. Howard sat down with us to discuss our needs and inspect the work that needed to done. He provided us with a binder containing several quotes and options for us to choose from. He also provided us with materials and color samples which made choosing the right color very easy. All of our questions, calls and emails were answered promptly (usually within hours). The workers covered our front porch and shrubs to keep debris out. The crew was also very professional, hard working and did an excellent job of cleaning up! I would definitely use them again!Services: Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair

Andis Tirana

2023-05

Roof Masters did an excellent job replacing my roof on time right before the storm hit our area which lasted 5 days. They sent an entire team needed to finish the job on time. They were professional and used good quality materials and everything was done for a reasonable price.Service: Roof installation

S C

2023-10

Roof master came out to provide an estimate, said they’d be able to provide one in a few days (stated during estimate appointment). Few weeks later, still no response. Followed up via email and still didn’t receive a response. Would not recommend.

Cathy Boucarut

2022-05

I met with Howard (owner) to discuss whether or not I should repair or replace my roof. He discussed the whole process but did not pressure me to choose one way over the other. He was polite, personable, knowledgeable & very professional. When I decided to replace the roof, a crew was sent out to do minor repairs so that the house would be protected while I waited to be scheduled in.The workmen who did the job were on time & worked diligently to complete the job in one day. At the completion, they cleaned up leaving no debris behind.I would definitely recommend Roof Masters.Cathy CardinezMarylandService: Roof installation

Philip Johnson

2023-05

Over the past few years we noticed water spots on the underside of roofing plywood when we were in the attic. I made several attempts at maintaining the roof over the years by periodic inspection and caulking using asphalt roofing products. But we soon realized it was it was a loosing battle with the roof.I contacted four different roofing companies and was not satisfied until I met with the fourth roofing company which happened to be Roof Masters.I was very impressed from the start with their knowledge and professionalism. They performed a detailed inspection of both surfaces of my roof top to bottom. Roof Masters prepared detailed written assessment of our existing roof and we then realized it was time to have it replaced. We then requested a detailed proposal from Roof Masters for the roof replacement. The proposal was bought to our house by the Owner of the company and he explained the entire process and answered all our questions, and we were very pleased, we signed the contract. Also, we had one additional circumstance, there were solar panels on half of our roof. This was no problem for Roof Master, they included the removal and reinstallation of our solar panel into the proposal.Bottom line, the removal of the solar panels took place with out a hitch, the roof was replaced within a few days along with new roof venting system and solar panels were reinstalled and back in service within a couple days after the roof was completed. The whole process was very professional, and they did an excellent cleanup at the completion of there work. I even had them replace some rotted wood behind my vinyl siding and install flashing around the base of my exterior wall, which they fabricated on site. They did an excellent job! I would highly recommend Roof Masters to anyone who is in need of a new roof or exterior repairs to there home.Roof Masters is the best contractors I have ever had the pleasure of working with.Sincerely,Philip JohnsonBeltsville, MDServices: Roof installation, Attic venting installation

Michelle Mangrum

2023-10

I heard of Roof Masters on WTOP. They really are masters of their trade. They work very hard and even stay late to make sure the project is done on time. I highly recommend Roof Masters.

Wayne Berman

2020-05

We just had our roof replaced with Roof Masters. From well prepared proposal to the last shingle, they did a fantastic job. The process was terrific. Howard, Joe, and Joe Jr. did a great job at helping us select the right roof product for us and managing the effort to get done in a timely fashion, especially during the winter. The team of workers were also terrific to have working at our house. We are very happy the way it all turned out. They cleaned up really well too. Overall, we were extremely pleased to work with Roof Masters and would recommend them to others without hesitation.

John Wehrle

2022-05

Roof masters have installed 90% of the roofs on our property. They always do an excellent job . The company is local , family owned and very responsive. We always use Roof Masters and recommend them highly for quality and value.Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair

Jose Vargas

2020-05

We had an absolutely fantastic experience with Roof Masters. It is rare to find a company where there is excellence and professionalism in every aspect of the interaction (from the estimate stage, scheduling all the way through to job completion). We really felt that the folks at Roof Masters really cared about doing the best job possible for us and would constantly check in to ensure that they were exceeding our expectations. We were also impressed with the hard work and professionalism of the crew which did our work. All in all we had a wonderful experience and are thrilled with our lovely new roof.

Tanya Wright

2022-05

Roof Masters did a great job on installing my new roof. It's absolutely beautiful! We had quite a few challenges due to all the wintry weather this January, but the crew was punctual, professional and cleaned up all the mess. I'll definitely refer them to my friends.Services: Attic venting, Roof installation

Michael Huang

2017-05

Reached out for an estimate and received pressure-free, professional service. They came out, assessed the situation, provided a very detailed estimate, and did not pester or push for us to sign a contract. When my decision-making process required additional time, they were understanding and accommodating. Once we decided to go with Roof Masters, the scheduling was very straightforward, and they kept us informed with emails and phone reminders. During installation, a neighbor messaged me to comment about how the installation team looked very experienced, and that the new roof looked very robust and reliable (unlike my previous roof, which was repaired almost a dozen times before needing full replacement, all within 10 years).I highly recommend Roof Masters for a hassle-free estimate, and I feel that you can't go wrong with selecting them to perform the work!