MSH Signature Home Improvements

Wanda Rose

2023-12

MSH contractors did a great job on the renovation of my basement! The staff was very professional and paid particular attention to detail. They were on time/prompt for work during the renovation. Because of their technical skills, they completed the job ahead of schedule!! If you are looking to hire an awesome team, MSH is your company. 😊

Jeremy Hecker

2024-03

The worst experience I’ve EVER HAD with a contractor. Got our master bathroom and closet remodeled , should’ve only took two weeks but took almost 3 months. The owner never ordered our products and lied about it.The workers would show up whenever they wanted to at different times , and we wouldn’t get a call to let us know if they weren’t coming into work. They left trash all around our house for weeks at a time , as well as screws and nails and broken glass in our driveway. I made this an issue multiple times to the owner who never did anything about it. They would leave soda cans , water bottles , chip bags all around my property on the ground.We caught the owner DOC in multiple lies ,one week it snowed on a Monday they didn’t show up as I wouldn’t expect them to , Tuesday was fine outside but again no show , no problem didn’t make a big deal out of it, now Wednesday comes , and he told us he shut down ALL OPERATIONS due to weather conditions,that none of his work vehicles would be on the road BECAUSE IT WAS DANGEROUS, and because it was 14 degrees even tho they work inside my house. Mind you we live in Nanjemoy and my wife drives to and from Baltimore everyday , the ROADS WERE FINE . What he didn’t know is that one of his workers had already told me they had a 2 story whole house renovation that was supposed to be completed by January 15th and it was barely started , and that the said renovation was in my area , so something not sitting right me I drove around for an hour and a half until I found the job , and guess what 4 work vehicles , guys outside in the 14 degree weather digging a trench around the house.He had pulled guys off my job to work on another. Now caught doing this and lying about it , I could prove it I took pictures and added it to the group chat between me , my wife , and doc he didn’t respond for 4 to 5 hours clearly not knowing what to say.The foreman had his brother in law working with him , who didn’t know anything as you would expect from a kid , but here’s where the problem lies with that , our bathroom has been done for about 2 weeks and the grout is dissolving in the shower between our natural stone due to it not being mixed right as he had the child go out there and mix the grout.I could literally write a whole book with all the stuff this company has done wrong , but I’m tired of typing, they made this experience the worst one I’ve EVER HAD.I WOULD NOT RECOMMEND THIS COMPANY !I WOULD URGE ANYONE WHO HAS USED THIS COMPANY TO GO THROUGH AND LOOK AT THE WORK CLOSELY, MAKE SURE IT IS DONE RIGHT.

Tammy Riemer

2022-05

MSH Home Improvement did a complete remodel of my 1st floor. They remodeled my kitchen and bathroom. Replaced all of my subfloors and some of my floor joists. Replaced all exterior and interior doors. They laid Luxury vinyl flooring throughout, as well as adding recessed lighting and many other small projects. From day one, there were several trades involved in the overall construction. The crew was very skilled, efficient, responsive and easy to communicate with. MSH made sure the work was coordinated so that there were no delays and kept the work flowing so that it was completed in the timeframe that Doc (Owner) initially gave me. MSH has gone above and beyond in every aspect. Always willing to answer my questions or make recommendations. I had a wonderful experience with MSH. I am truly thankful I called for their services. They are not only professional at what they do but also reliable and dependable. They exceeded my expectations. My home looks beautiful! Any homeowner choosing to work with them will be very pleased and extremely satisfied.Services: Tile work installation, Install flooring, Window installation, TV mounting, Installation, Paint indoors, Remodeling, Drywall installation, Interior painting, Window repair, Repair flooring

Alessandra Poroj

2024-03

We had a fair amount of water damage and MSH did a wonderful job of identifying the cause, developing a plan to fix it and executing it. Doc also worked with us to provided the necessary documentation to the insurance company. Our house feels like a home again and we are extremely pleased with the results. We look forward to working with him again!

Lillian Copelin

2023-11

MSH Signature Home Improvements was recently contracted to remodel our Living Room that had last been remodeled in 1991. We are so glad that we chose MSH. The entire experience, spearheaded by project manager Doc, went smoothly and quickly. We really appreciate the way Doc proved that he heard our primary pain point was that the room lacked ample lighting.His design concept included a gorgeous ceiling light fixture along with coordinated wall sconces, and additional recessed ceiling lights. He also envisioned accent lights in the wall niches and muted colors for the walls and ceiling paint, the flooring, baseboards, switch and outlet plates.Carlos, Roberto, Bobby and all other MSH crew members were professional, courteous, prompt, thorough and very considerate of our property. They did an excellent job and even finished ahead of schedule! We are very satisfied. Those who have seen the results tell us how beautiful it looks.We recommend MSH and look forward to using them on other home improvements in the future.

Joel Batchelor

2023-08

Being that our kitchen was the most used part of our house, as in most homes, we desperately needed an upgrade to our kitchen after 30+ years. We contracted with MSH Signature Home Improvements to bring our kitchen into one that would be beautiful and more functional for years to come, and they delivered that for us! They made improvements to areas the builder had incorporated that were, in our opinion, substandard. We are very happy with our new kitchen and have received many compliments from family and friends. They also painted the entire first floor of our home which was needed as well and gave it a bright clean look. We would highly recommend MSH Signature Home Improvements for your next home project.Services: Fan installation, Interior painting, Kitchen remodeling

Jen House

2022-05

We hired MSH to do a master bath renovation last year. It was quite possibly the most disappointing performance I've ever paid to see. We have a big glass shower, but the drain is literally the highest point of the floor. He allegedly has a tile guy who can fix it, but 10 months later I've stopped holding my breath. It took all of 2 weeks for the grout to crack in all the corners because they did not use siliconized grout. Looking at some of the mistakes they left makes it hard to consider their workmanship as anything higher than amateur DIY. If you're looking at this company to do any significant amount of work, do yourself a favor and keep looking. Even if you end up paying more, it will be worth it to avoid having to squeegee water to your drain after every shower. I will try to post pics, but I have noticed negative comments sometimes get deleted.The photos shown don't even depict all the uneven tile placement and lippage. We could go into even more details but it even sounds ridiculous the amount of things that went wrong before he finally said he was underwater, after redoing the shower twice (both incorrectly) and it was better for him to be done. At the end...beware.EDITED TO ADD 9/9: In response:"Doc", it's Mrs. House, not Dear, thank you. 1st: you do know we were upset. 2nd. That $5k+ is grossly inaccurate, which you know, per our last email that YOU never responded to. Plus, it wasn't finish work your guys just left, you left an incorrectly installed shower that your guys did wrong, twice, before you decided it was not worth it to finish. 3rd: you are implying we didn't want to wait the weekend. By the time you called us to tell us you wouldn't be coming back, we were already 5 weeks into a 14-16 day job. 4th: Social Media is how you let others know about the work that was done for you by those you hire. So this is exactly where this belongs. All companies want people to review them on social media, except when they do a poor job, and suddenly at that point, it's not the place? Doesn't work like that. 5th: As I've told others, I'm sure your team does a nice job a lot of time, but for how much a remodel costs, your team should be doing an amazing job ALL the time. Sadly, this was just not the case for us. Lastly, the pics are absolutely fair. We can show details on the photos that these were taken the very week that you chose to not return to finish this job. I'm not sure how you can look at the picture of the tub filler and call that a good installation. Have a good day.Services: Tile work installation, Install flooring, Installation, Paint indoors, Remodeling, Drywall installation, Plumbing fixture installation, Interior painting

felicia barnes

2023-10

MSH is a very professional company. Their work is excellent and very meticulous. The details were well planned and executed the way we explained. We were delighted about our new finished basement. We would hire this company again and recommend their work for anyone looking for high quality custom work. We are still receiving compliments a year after completion.Service: Basement remodeling

Ruth Fultz

2023-07

I have hired MSH Signature Homes for two projects and they have done a great job on both. They refurbished a out building by replacing the subfloor, some joists, roof, added siding and more. The old building now looks new. Doc is easy to communicate with and flexible. The team arrived on time, was courteous and completed the project faster then was estimated. The second job was painting the exterior of a two story house. Paid attention to the small details of a older home. Again they did an excellent job. Compliments from all the neighbors. I would recommend MSH Signature Home Improvements to anyone.Services: Exterior structural repairs, Exterior painting

Raylene Rodriguez

2022-05

Doc and his team were extremely professional. MSH helped bring our vision to life and executed it flawlessly. They got the job done fast and efficient! Our basement looks amazing.Services: Install flooring, TV mounting, Remodeling, Drywall installation, Interior painting

Roy Hare

2023-10

From drab to fab, our recent full-home remodel has been nothing short of a transformative experience. Our journey from envisioning our dream home to seeing it become a reality has been a remarkable one, thanks to the incredible team at MSH.When we decided to undertake this project, we knew it was going to be a significant undertaking. Our expectations were high, and we can confidently say that every single one of them was not only met but exceeded in the most spectacular way.First and foremost, the level of professionalism exhibited by MSH was unparalleled. From the initial consultation to the final walk-through, every member of their team demonstrated expertise, dedication, and a genuine passion for their craft. They took the time to understand our vision, provided valuable insights, and ensured that we were informed and involved every step of the way.The craftsmanship displayed in our remodel is truly awe-inspiring. Our kitchen, once a cramped and outdated space, is now a culinary haven. The attention to detail in the custom cabinetry, the flawless countertop installation, and the choice of exquisite fixtures all come together to create a kitchen that would make any chef envious.The transformation extended beyond the kitchen. The living spaces now feel open, inviting, and bathed in natural light. The precision of the flooring installation and the tasteful choice of colors have given our home a modern yet timeless elegance.One of the highlights of our remodel was the addition of a beautiful, spa-like bathroom that has become our personal sanctuary. The exquisite tilework, the luxurious fixtures, and the thoughtfully designed layout make every morning and evening a pampering experience.What truly sets MSH apart is their commitment to customer satisfaction. They were not satisfied until we were, and they went above and beyond to address any concerns or adjustments we wanted. The communication throughout the project was exceptional, ensuring that we always felt heard and valued.In conclusion, our home remodel with MSH has been an incredible journey, resulting in a home that has surpassed our wildest dreams. We now live in a space that reflects our style, enhances our daily lives, and brings us endless joy. If you’re considering a home remodel, look no further than MSH Signature Home Improvements. They have turned our house into an absolute masterpiece, and we couldn’t be happier with the results. Thank you for making our dream home a reality!

C Perro

2023-05

Great experience!!!Doc was upfront with the estimate and pricing. He provided ideas to help us realize the potential in our home. He and the entire crew were on time and professional throughout the remodel.Other reviews influenced me to choose MSH and it was the best decision I have made for such a large project. I would recommend MSH to anyone interested in a good quality and low stress remodeling experience.Services: Install flooring, Bathroom remodeling, Floor repairs & maintenance, Interior painting, Kitchen remodeling

ruth kpazahi

2023-05

I hired MSH Home improvement after a fire damage where I lost everything. The whole team was more than great to me and my home. My whole kitchen was redesigned and rebuilt.The results is awesome and I am more than pleased with the outcome. They made the kitchen I wanted come to life. I would absolutely use them again and recommend them to anybody who wants professional results, people that pay attention to details, and will bring their dream to life. Doc paid attention to what I wanted and came out with plans to make it work.Thank you to Doc, to Sami, Wilbert, Roberto and to the rest of the team.See you guys in my next home improvement project.Services: Install flooring, Bathroom remodeling, Flooring repair, Installation, General door repair, Roof repair, Window repair, Home addition construction, Kitchen remodeling, Exterior painting

anthony wade

2023-05

It was a pleasure working with MSH Home Improvement. MSH provided contemporary design concepts and for sight about upcoming trends that really brought our house to life, and that will increase the value to our home in the coming years. My wife and I are thrilled with the outcome and highly recommend MSH for all your renovation needs.AnthonyServices: Tile work installation, Install flooring, Bathroom remodeling, Paint indoors, Remodeling, Plumbing fixture installation, Interior painting, Kitchen remodeling

temitope olowoporoku

2024-01

I called for someone to come in and provide an estimate for my basement repair due to water damage and I got yelled at by the man at the other end of the line. He said he was not going to provide an estimate because he can't work for free and will only provide an estimate if there's a guarantee he will get the job and I would have to be in a contract with him first. What sense does that make?? That seems very shady to me.

Zuri Brown

2021-05

Enough cannot be said about how happy we are with the results of our remodel project, managed and completed by MSH! From the onset, Doc and his team were professional, knowledgeable, and easy to work with. MSH staff were also very respectful of our home and practiced all recommended COVID safety precautions throughout the period of performance.My wife and I worked together with MSH during the initial consult to describe our vision, and the MSH team made a few trend-based recommendations that complimented what we had in mind. As the project progressed any changes or reasonable additions my wife and I wanted to incorporate were accommodated smoothly into the project plan. The end result truthfully exceeded our expectations in every way!We look forward to working with MSH again in the near future on additional projects we have planned. I highly recommend Doc and his outstanding team at MSH to anyone else looking to remodel their home as well.Services: Install flooring, General door installation, Paint indoors, General repairs & maintenance, Door painting, Remodeling, Drywall installation, Interior painting

Trina Chambers

2021-05

We had a full home remodel (kitchen, bathrooms, paint, some flooring, lighting, and exterior work) done by MSH, and our home looks amazing! Doc was very supportive and communicated with us as much as possible throughout the entire process. He made us feel like we were his most important customers. I’m sure they all feel that way! 😊 He had great design ideas, which we loved. Answered all our questions and was always timely. He presented us with options for nice upgrades, so we could decide what would work for our budget. His team did quality and beautiful work. The experience was wonderful. We are lifetime customers! Thanks Doc and the MSH team!Services: Install flooring, Installation, Paint indoors, General repairs & maintenance, General door repair, Door painting, Exterior painting, Remodeling, Drywall installation, Interior painting, Repair flooring, Drywall repair

LaTonya Ford

2020-05

I would recommend MSH to anyone, Doc is the best. My first job with MSH he had to fix another company's work and it turned out to be a lot of work. They did a great job and the price was very reasonable. Doc also made some suggestions about the flooring and I love flooring he put in my bedroom so much I called for my second job to install the flooring in my basement and then I decided to paint. The flooring fits my lifestyle and it looks great. Doc also helped me make decisions on upcoming projects, MSH is more than home improvement company, Doc takes looks at your lifestyle when recommending products for your home.

Ronda Wilson

2021-05

Doc and his team completed a renovation to our very old and outdated kitchen. I read his reviews and decided to give him a call. He came out later that week and provided me a very reasonable estimate. I had contacted two other companies and Doc was by far the most reasonable and responsive. Overall my husband and I couldn’t be more pleased with our new kitchen. We got new cabinets, double sink, floors and painting. If you’re like me and are working with a limited budget, MSH is the place for you! I will most definitely use Doc again for future projects!!Services: Remodeling, Flooring

Tom

2021-05

MSH Home Improvement did an outstanding job of remodeling our master bathroom. We never use the big heart-shaped tub I was since we bought the house new and we were so glad to get that out and have this company put in a 4‘ x 5‘ walk in shower and a new term. The work is professional. Doc, who is the owner, has a lot of quality and good ideas, including colors of paint and flooring. We are so pleased with the work. Everyone who comes over it’s just astounded at what a big difference in our master bathroom.

R

2024-04

Hands down best contractor I have had the pleasure of working with. I let Doc take the lead on designing my home for remodeling so I could sell quickly. It turned out great and sold in 4 days. His crew is on time, respectful, and ready to work. I will be using MSH for anything I can from now on. Thanks Doc!Services: Tile work installation, Install flooring, General door installation, Window installation, Installation, Paint indoors, Repair water fixtures, Door painting, Exterior painting, Remodeling, Interior painting, Exterior painting, Drywall repair

Stephanie Duenas

2021-05

After moving into the new area, Doc and his crew were the perfect way to go to start making this house our own! Doc came over, was able to help us select the colors that complimented our house and had his crew arrive the next day! The job was completed earlier than we expected and breathed a whole new life into our home! One year and several visitors later, the colors still look amazing. A few cosmetic touches were needed and Doc was still able to not only remember us but even the colors and where to pick them up! Without a doubt, Doc is one of the best contractors we have ever experienced. Highly recommend to anyone looking to have any home projects ranging from painting to renovations. I can guarantee that he won’t disappoint and you’ll be happy with the results!!!

Veronika Pivonkova

2019-05

I was very satisfied and impressed with the work that MSH did. My garage roof was leaking for years and no one was able to fix it or find the problem. Many roofers tried resealing, patching, even changing shingles. When I called MSH, I received prompt and professional help. Doc was very knowledgeable and provided outstanding repair. After many heavy rains, I didn't see single water drop inside of the garage. What a wonderful experience!Couple weeks later my microwave and gas range stopped working. I called MSH again. He arrived the next day. The two plugs inside the kitchen cabinets where microwave and range were plugged didn't work. But the brakes in Electrical panel were all fine. Doc inspected everything, step by step and he came out to tight and connect the wiring. We were lucky he fixed it on time because it could possibly get black, hot and caught the house on fire.I highly recommend MSH to any kind of repair and especially home improvements. MSH does EXCELLENT JOB!

Kristin Beauchamp

2022-05

We had a wonderful experience with Doc and MSH Home Improvement! We took several quotes after a kitchen flood, but went with Doc based on his experience with insurance and vision. He manages his teams' time and resources exceptionally well, so we were done weeks earlier than other contractors predicted. No ridiculously long waits between starting and finishing. He has a great eye and helped us with design while also working with our taste. Communication was great, too. The whole experience was nothing like we've experienced before with other construction jobs. He's also just a heck of a nice guy!Services: Install flooring, Installation, Paint indoors, Door painting, Remodeling, Drywall installation, Plumbing fixture installation, Interior painting, Repair flooring

Michon Atkinson

2023-05

In July/August 2022, I contracted with MSH Signature Home Improvement for a kitchen remodel. As part of the remodel effort, I purchased a farmhouse sink, stove, and hood. Additionally, I had a backsplash, countertops, and and island installed and or upgraded. The hood was not installed properly which may cause a safety issue, the company made design recommendations that were not befitting/agreed upon (black edging on backsplash), did not complete the island beadboard/trim and paint on the island, and has failed to provide receipts for the items purchased (hood, stove, and sink) which I have requested over 5 times. While the company promised to act on these requests, they did not honor many commitments. The ultimate disappointment was when final payment was made, MSH Signature Improvements owner sent me a text with a threat to take a lien on my home accusing me of cancelling the payment transaction only to learn that his bank had operated in error. I found this not only egregious, but extremely unprofessional. Moreover, the vendor did not return material I purchased as part of a 3 part reinstall, for the failed design recommendation to my backsplash, so not only was there poor craftmanship causing me to have to hire another vendor for a backsplash reinstall, which led to the purchase or more material and paying more than budgeted for a very small job, which by the way MSH Signature Home Improvement often commented on how small of a job he performed at my home, but I advised, my money spent the same as those who have much larger home improvement projects. The owner has not made me whole by the refusal to complete the project as well as the refusal to produce receipts for the kitchen appliances purchased. The owner offered a return date, but never made good on it by not contacting me afterwards. This $18,000 home improvement ending up costing me an additional $3200 thus far and I have not tackled the incomplete work and incorrect hood install. Disappointed overall.Services: Tile work installation, Remodeling, Kitchen remodeling, Accessory building construction

Lauren Figueredo

2021-05

I found Doc and MSH Home Improvements from a friend sharing their page on Facebook. We were looking to have our living room redone and have our front doors replaced. I contacted Doc and he came out two days later to give us a price quote that we thought was really fair. We decided to go ahead and get the process started and the team started about 1.5 weeks later. They completely updated our living room and now it finally feels like it matches the rest of our house. They turned it into a family room and we spend all of our time out there. We can't wait to work with Doc and the guys for more projects in the future!

Terese Alexander

2020-05

MSH Home Improvements did a wonderful job transforming my new home into my dream home. Doc walked through all of my visions and gave his advice and recommendations. They are friendly professional guys who are willing to go out of their way to make you happy. I'm constantly referring them to anyone that needs home improvements.

MILES ABRENICA

2021-05

Our master bathroom flooded and the water came down the kitchen. I was a week out of my due date and the added stress did not do me any good. Doc came in, did the water mitigation and wrote our estimate very quickly to be submitted to the insurance company. He was always available when I needed to talk to him and even spoke to my insurance on my behalf to lessen my burden. He is professional, courteous, and most importantly, respectful of our budget, our home, and our family. I am one of those clients who needs a lot of reassurance because I get very anxious but Doc took care of our home as if it were his own. He was kind, and upfront about the details. I also want to give a shout out to Jake for his insight and the awesome and respectful conversations we have had. Finally, I want to give a shout out to Doc's crew, specifically Carlos and Rolando. They're awesome guys and they work very hard. Doc, A BIG THANKS TO YOU FROM MY WHOLE FAMILY! My kitchen is beautiful. ❤

Ryan Thompson

2020-05

Found MSH Home Improvements through a random internet search. Liked what I was seeing via the website and decided to submit an inquiry to discuss more. Within 30 min I was contacted by Darin aka “Doc”. Very professional from the start. Same day Doc came to my home for an thorough walk through/inspection. He was very detailed during the walk through and kept a open and relaxed conversation.He was transparent and I didn’t feel pressured or coach into a decision or commitment. Overall MSH was very flexible and affordable. I knew my home was in good hands from the initial meeting throughout the entire process. Do your self a favor and call MSH today as you will not be satisfied!!!!!

Eunice Poku

2023-11

The MSH team did excellent work and they were courteous. We only wish there was better communication on the availability of the crew.Services: TV mounting, Paint indoors, Door painting, Drywall installation, Interior painting