Prime Restoration

Yvette Macklin

2023-06

Overall the service provided was very good. I had water damage, mold mitigation, and asbestos mitigation, therefore the project was pretty big. The project managers were very responsive and knowledgeable regarding everything that was needed to complete the project. Everyone that worked in my house was very respectful and professional and I would highly recommend Duraclean to anyone.Services: Mold inspection, Mold mitigation, Water damage-related cleanup & repair, HVAC duct & vent cleaning, Water damage-related mold removal

Dawn P

2021-05

I’ve had some rough move out issues in the past with getting my deposit refunded. So I called Duraclean to clean my carpets and the entire house. Not only did they do a great job, but the management company said it was one of the cleanest move outs he’d ever seen. Got my full deposit back. Great people, friendly and professional.Service: General carpet cleaning

Joseph OHara

2022-05

We had Duraclean Restoration Services of Waldorf MD repair drywall, replace baseboards and paint in our basement that sustained water damage.I found the team led by Melvin Tayman to be prompt, courteous and professional. Their work was impeccable. I could not tell after they finished where the damage had been. They left the work area cleaner than they found it. I highly reccommend this company.Services: Water damage-related cleanup & repair, Painting

Dennis Estep

2023-10

Lovely 😍 people great opertunity for me and community. Plus I received a opertunity to be a employee soon . Thank God for this blessing and Duraclean for regaining stability and consistency 🙏 again in my life.....

Mr. Robinson

2020-05

I DO NOT recommend using Duraclean. They dropped my bed, and crack the frame, they also misplaced several of my belongings. They did not meet my expectations of work or communication effort. I have no confidence in this company as a whole and TOTALLY would not recommend them as a restoration company to anyone I know or communicate with.

Gary Tennyson

2020-05

Duraclean did a fantastic job on my duct cleaning and mold treatment. The employees showed up on time and explained the process to us before starting the job. I highly recommend them to other customers.

Maddie Carroll

2019-05

I would leave them negative stars if possible. They damaged our dinning room table moving our household goods to refinish the floors. They have pictures of our table before hand without damage and the picture of the damage immediately after moving the table back in. They still refuse to claim that they damaged the table even with their own proof. The project manager that came to the house to handle the claim was the most unprofessional representative I have ever encountered.

RG C

2023-05

Before they even entered the building they were selling me on everything possible.This was a small leak. Dishwasher.I would Not ever use them again.If you’re a woman, perhaps even a professional woman and older this is not the company for you. They left things torn apart and well, enough said.Service: Water damage-related cleanup & repair

Akua DaWolf

2023-05

Used duct tape to close off a valve after demoing my bathroom and turning the water back on. Contractors caused significantly more damage to my kitchen and living room. Initial damage was only to the upstairs bathroom and kitchen ceiling due to a toilet overflow.Service: Water damage-related cleanup & repair

Tyrell Samuels

2023-05

One star because they've stated that someone would call me twice and I've not received a call yet. If the customer service is indicative of their work then I'm probably better off. My house has mold, I need to live there...sort of an emergency. And the website states they have 24 hour service...

Eugene Northrop

2020-05

From the start to finish Durclean stays in touch with you. Open commutations. Helps with the claim with the insurance company. And does a AWESOME JOB. Highly recommend them. A project manager was on the job at all times.

Kim Knight

2022-05

The guy showed up on time and did a wonderful job saving my carpet that was soaked with water. I would highly recommend using themService: Water damage-related cleanup & repair

Staven Stover

2022-05

Expectations was excelled and exceeded, Billy and the young man Johnny was above and BEYOND professionals I understand theere there to do their job but we both was blown away with the mannerisms and extra care, for that I'm recommend high praise and 5 stars for the service and attention to all detailsServices: Mold inspection, Water damage-related cleanup & repair, General carpet cleaning, Water damage-related mold removal

C D

2020-05

The techs were extremely thorough and friendly. One of the techs was in training and the other was very patient and thorough teaching him the proper protocols. I will definitely use their services again.Thank You

Kristina Zimmer

2022-05

Would give negative stars if possible. The worst reconstruction company you could possibly ever hire. Save yourself time, and your mental sanity by finding another company to do the work for you.Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting

Jamaar Meadows

2021-05

I have nothing but great things to say about this service! Extremely professional and friendly customer service. Top notch workmanship. Thorough. Fast. and very talented team. HIGHLY HIGHLY RECOMMEND!!!Services: Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal

Tracey Martin

2022-05

The work was not properly done and they have had to come back several times to repair safty issues. Its been over a year and they still have issues to fix.

JOYCE LIGGINS

2022-05

All I can say is horrible horrible horrible ! Thank God I found a company that was very good and able to fix the mess they made.Service: Water damage-related cleanup & repair

Jacque Loux

2023-08

Your service technicians were very professional.

Samantha Katz

2020-05

Great clean up and restoration service.