Priceless Home Improvements, LLC

Sam LaGasse

2024-05

They did a great job with the roof on our house. After recent storms it was clear that our roof was damaged; Rob did a great job documenting the damage and made it very easy for me to work with my home insurance on a claim. I'm very pleased with the timeline and quality of the work. The removal of the old roof and install of the new roof was all completed in a single day. In particular the cleanup was great with a secondary worker coming the day after the install in order to double check for any nails on the ground. I would recommend them to anyone in the area with roof concerns!

Harry Frazier

2024-05

My roof was in need of repair before that rainy season. Priceless walked me thru the whole process. From first meeting and inspection to completion of repairs was a week! Job well done, highly recommend

Rhea Williams

2024-04

From the initial estimate, done by Rob, to dealing with the insurance company, to the work order staff and material delivery, to the work being done by caring professionals, to completion and clean-up, to billing, this company has been top-notch. I am pleased with their professionalism and service.

Betty Maguire

2023-12

I have to say this company does excellent work, is very professional and responsive to my need for a new roof. The team at Priceless Home Improvement lets you know how the process works for the materials and services they provide. You get a great value for their supplies and workmanship. The roof was completed on the schedule that they had set. The quality of the materials and the service they provided were outstanding. I was very pleased with my new roof, and you will be too.Betty Maguire

Mary Bowman

2024-04

Absolutely exceeded my expectations! Our Project Manager Chris Gordan made this a seamless, painless and completely worry free experience. He kept me informed during the entire process without me having to contact him with questions. Will be recommending Priceless to my neighbors. Will also be telling them to request Chris as he is the reason I feel confident about recommending Priceless. They did a phenomenal job replacing my roof!

Twili Buff

2024-04

Great work and affordable! John, our point of contact, was courteous and knowledgeable. We initially contacted Priceless Home Improvement (PHI) for an estimate to install roofs over the front and back decks of our primary residence. However, we needed the external window trims, fascia and rake boards of our rental property wrapped and John mentioned this is something PHI does. So, we engaged PHI to do the work. On a couple of occasions the technicians did not show. We were told the first time that they went to wrong property, the second time we were told they had issues with their truck. Neither time, did anyone contact us; we had to reach out John. The third time was the charm because they showed and did a great job. Although there were a couple of hitches with the technicians showing as arranged, we would definitely recommend Priceless Home Improvement!

Jill Kellison

2024-05

The roof looks fantastic! The interior painting and patching turned out wonderfully. The process of having my roof replaced was straightforward, and the employees were excellent at addressing all of my questions, of which I had quite a few. They were professional and personable throughout the entire experience.

Cesar

2023-08

I am not one to write reviews but I gotta share my experience getting my new roof. From day one they were extremely helpful and diligent. I had the pleasure to work with Umberto Muñoz. At first I had my doubts about getting my roof replace through my home insurance but Umberto took the time to explain everything so that I could get that new roof that my house was desperate for. I am more than satisfied with the work. It was easy with no hassles and they took care of everything for me. I really have no complaints they were professional, it was done quick, it was cheap, and they show expertise when dealing with insurance companies. Thank you.

Steve “UncleFuzzy” Giese

2024-03

Very good experience with this company. They were very attentive to our needs and did excellent work. I was very pleased with how quickly they got it finished and did quality work. Mr. Tucker was great at explaining exactly what they would do for the money we were spending and the guarantee on that work.I will definitely be calling them again for a few more things we'd like to get done to the house.

Ikechukwu Nwosu

2024-02

This is the best company ever!!! My roof was leaking to the point of damaging the ceiling. Each time I called the insurance company, they would approve for a partial repair. However, the issue reoccurred after repair. A roofing company came and told me that they can fight on my behalf to get a complete roof replacement. Insurance company again denied it, and approve for only partial repair. Immediately that happened, the company bailed on me, and tried to have me pay out of pocket and purchase roof replacement from them. I looked up on Google, and found Priceless Home Improvement, then I gave them a call. I was told that my case would be assigned to an agent who will call me. Few minutes later, I was contacted by Chris who was very pleasant on the phone. He scheduled to come to my home for an inspection the following day. He inspected the roof, and told me to leave it up to him to fight for me on getting my whole roof replaced. I signed the documents, and he went to work. He kept me up to date almost every day for every step of the process. I didn't have to call him at all. He was always polite with every communication. Insurance company took their time for over 3 months. During that time, Chris kept up with them and their adjuster. Lo and behold, right before Christmas, I got the amazing news from Chris telling me that the insurance company have finally approved for full roof replacement. Best Christmas gift ever!! Within one week the roof replacement was scheduled and installed. The interior was painted. His team that did the installation and painting were so professional and polite. I could not thank Chris and the entire Priceless Home Improvement staff enough. You guys rock!! I will definitely refer you to everyone I know. Thank you for giving me the best Christmas and New Year gift ever!!

Vanessa Mcclain

2024-02

I highly recommend Priceless Home Improvements. I'm very pleased with their quick response to the repairs needed from the damages done from my roof. They replaced my roof and damages inside my house from the water leakage. The damages included ceiling and wall replacements. They were very professional on handling everything and keeping me informed on what was needed and what they were going to do. I would recommend them to all my friends who need some work done.

W Proctor

2024-03

Very professional staff, informative with answering questions. The work on the roof is amazingly impressive I’m very satisfied with the work. They cleaned up after the work was done and came a 2nd day to make sure no loose nails were in the yard. This is an amazing company to use if you’re looking to purchase a roof. As I said Amazing staff. I give them 5stars!

Mango Tree

2024-02

Priceless was recommended to me by my neighbors when we needed a new roof. They came out and gave us an estimate right away, and continually followed up with us and our insurance company to make sure everything was done properly and to our satisfaction. I very much enjoyed working with Patrick, Eric and John and plan to work with them on some additional projects in the future. I highly recommend this company!

Stephen Simons

2024-06

They were quick to fix everything, our roof and bathroom. They worked with our insurance so it cost us very little! Patrick was great, he even stopped by and helped us fix our bikes!

Letitia “Tina” Walker

2024-03

Excellent customer service skills. If have any questions, you get a response immediately. Excellent work. Make sure you understand the process of roofing by having you repeat so that know you understand. They take care all of paper work. I would definitely recommend them without a doubt. I’m going to check if they do other work as well. Try them, you will not be disappointed.

DAVID G. TAYLOR, SR. (DRAVE)

2024-03

Homeless took the time to address our concerns and needs in a timely manner. Materials were ordered and received within 7 days after deposit, and the complete roof replacement was finished in 2 days time.Only issue I have is why did the Priceless Contractor NOT leave my excess materials with me?Daily clean up could have been a bit more organized 🤔, like having someone pickup as the project is taking place...

tammy a

2024-02

I reached out to Priceless after receiving a notice from my insurance company that my roof required replacement. Brandon came out to do my initial inspection and found multiple issues, called my insurance company, started my claim and then met with the adjuster a few days later. I've never had to file a claim and Brandon went above and beyond to make the process as smooth as possible. Last week my roof was completed and I could not be happier. The crew was amazing, they respected the fact that I was inside working from home. They cleaned up everything throughly and even came out the next morning to assure I was pleased with their work. I cannot say enough about Brandon, Russell, along with Matthew and hus team of roofers, other than They Rock!! I highly recommend them to anyone needing a new roof or home improvements completed.

uyen feliks

2024-05

Jimmy came to my house to check on the condition & gave an estimate of the roof. Upon leaving, I asked him to do me a favor by fixing a piece of the siding that fell off during the rain. He didn’t hesitate to do it for me. They gain a customer because of their kindness and professionalism.

Joyce King

2024-03

Well, it is very true When In Crisis, Call Priceless. Rand and Caity were a great help with understanding the tedious insurance process and were by my side the whole way. I am so happy with my new roof and siding. They even came a day after to touch up interior damages that the insurance company ended up paying for. The work looks great I want all my neighbors to go with them. Thanks Priceless!

Ted Mathis

2024-04

The team at Priceless Home Improvments, LLC worked seamlessly to provide a professional & comprehensive roof replacement service for our family.Priceless Home Improvements mitigated the project cost to us by working closely with Allstate Home Insurance, insuring that our out of pocket cost was in the end minimal. "Great job Priceless!"

Stacey Hey

2024-01

I would give a 12 out of 10 if I could. Priceless Home Improvements was the only company who, not only figured out my water leak issue but was also reasonable priced to fix it. I so appreciate the work that was done to correct an issue that I had come back three times during bad rain storms. They also acknowledged that I had been back and forth on the issue numerous times & was empathic to help resolve my issue. I definitely recommend their services and I would reach out to them if I ever have any more roofing or water leak issues that may come up in the future.

David Clitheroe

2024-05

Awesome experience from start to finish. They follow through with their contract and any deals made. Roof looks great. Highly recommend!

Moe Rauf

2023-06

Recv’d a walk up knock on the door by a sales Rep (Sam). He explained that they could get our roof replaced under our insurance. Honestly, I was skeptical because this would be the 3rd attempt that was not successful. However, Sam explained exactly how to submit the claim through my insurance. After the adjuster met with the rep for the review..viola the process was approved and officially in the works. Sam then handed the succession of the work off to Aiden (site supervisor). Aiden ensured the success and satisfaction of the work from beginning to end. We were shown the roofing product and able to select our choosing before install. Once the products arrived (which was within days)…the workers literally got our entire roof and some other areas up there repaired and replaced in one day give or take. The longest part of the effort was working with “my insurance “ company because they were handling a lot of other storm claims at the time. But Aiden and team was phenomenal on their expeditious and professional work performed. I would definitely recommend this company (Priceless Home Improvements).

Bonnie Lee

2024-02

We had our roofing replaced about 6 years ago but only recently identified where an infrequent but serious leak was coming from. Priceless sent a pro out to review the area and discuss what the root cause may be. A correction plan was made and a date was set for the repair. The team showed up on time during a weather event! They methodically found the expected issue plus much more. They did not leave until new step flashing, new down spouts, down spout support, roofing, and siding had been installed or replaced. We are looking forward to a dry home, peace of mind, and the ability to sleep at night again during a heavy rain!!!

Nikisha Smith

2024-04

Chris was great!!! He worked hard to get State Farm to approve a whole new roof for me. Wonderful customer service! They did an excellent job.

Fah Q

2024-05

Dawson Mand Josh V were amazing employees and I'm glad they showed up at my house for a free inspection and very helpful with the claim process. I highly recommend there services

Angela Waite

2024-01

Josh was absolutely amazing. He was available to answer questions especially about my insurance premiums increasing, which is was major concern. The contractors used were awesome, very polite; personable. I'm very happy with my roof, gutters and entire team who made all of it possible. Thank you.Merry Christmas and Happy New Year.

Richard Bulmer

2024-05

Did a great job, exceeded our expectations , job supervisor and workers were hard working, courteous and respectful of my property, worked steady worked a full 13 hour day taking two 10 minute breaks and one 1 hour lunch, worked safely, setting out cones and Setting out caution tape inside their work and traffic areas, my wife Ivanka and I were very impressed and plan to use their service on our 20 rentals downtown, St.charles and LaPlata good job guys

Talika Brown

2023-12

This company is amazing. 🤩 From beginning to end they have been on top of it all. I am glad I found them. They come highly recommended. I never had to second guess their decisions. Or their work. Chris and John are so awesome. I look forward to working with them in the future. If you need a company with superior customer service and experience contact Priceless Home today!!! Thank me later…..

N R

2023-12

For anyone interested in replacing or repairing your roof, I would highly recommend Priceless home improvements. Mark Twain was the consultant and point of contact for my roofing project. He walked me through each step of the process, which made it smooth and easy !Priceless and Mark worked around my busy schedule when it came to comparing swatches, colors and even the HOA standards for my home. My roof was finished quickly and efficiently.