Universal Roofing Solutions

5 (66)

29b Adams St, Burlington, MA 01803
(781) 901-1203
universalroofingsolutions.com

Claimed
Roofing contractor
Solar energy system service

Service options

  • Online estimates

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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B Ka

2024-04

We hired Igor to replace our roof in Arlington. I would absolutely hire him again for the job. His team worked all day and did a great job. His price was very competitive compared to two others and the work they did was the same or more what what others quoted. I had a few issues with leaks and showed him before the work and he made sure all those points were taken care of. He did not leave until I was fully satisfied. Great person and his father is fantastic also, very knowledgeable. Thank you for the awesome job!

Andrew Bednarzh

2024-04

Igor and the entire team at Universal Roofing Solutions was one of the most professional, caring, responsive, hardworking, genuine people I have ever worked with. It took 5 days from getting a quote to fully replacing a roof at my house in Brighton. Not only was Igor's the lowest quote for the work to be completed, the quality of work is 5 stars! Top notch team, very strongly recommend to anyone looking for roof repairs or replacement! A truly pleasant experience all around in this post-Covid world of laziness and incompetence which is abundant all around. Not with this team! Amazing job and thank you whole heartedly for making this so easy and so budget friendly!

Greg Kapoglis

2021-05

Igor Darosa at Universal Construction is hands down the best contractor that I have ever dealt with as homeowner for the last 25 years. Igor was very responsive when I contacted him about replacing my roof and skylights and he quickly provided a very competitive quote for the job. I was very impressed by the professionalism, attention to detail and quality of work by the entire team of people who worked on my house. Igor pulled the building permit and he sent me photos and videos to show the progress of the work done throughout the project. When the job was finished, the entire work area including the front driveway and rear deck were cleaned up nicely. I highly recommend Universal Construction and would not hesitate to use them again for other home improvement projects!Services: Skylight installation, Roof installation

dejun xuan

2024-03

My property in Hyde Park, Boston, MA needs a new roof. I called the company on Thursday, February 15, 2024, at 3 pm. Nobody answered the phone. I left a voicemail message the following day. I also filled an online inquiry form on its website. No response at all. In terms of customer service, I would give a zero star.After posting the review with one star, Igor, the owner, immediately called me. He has been out of the country and will return March 15, 2024. He scheduled a visit one day later with me over the phone. He sincerely apologized for not coming back to me. I changed the customer service rating from one star to 4 star as a result.Thank you, Igor, for coming back to me.

Jesse Vengrove

2023-11

We got two quotes to replace our 20+ year old roof as well as the gutters and skylights. The first company (large regional company) sent out a sales person who put on a 60-minute sales pitch after only ever looking at the roof from street level. Universal Roofing was the second company to come look. Igor up was walking on our roof within 2-minutes of arriving for the quote and took a bunch of pictures to point out a few issues we didn't know we had. The quote was slightly less than our expectation (and significantly less than the other company) and Igor answered every question that we had. He also revised the estimate to include some additional small items we requested at no extra cost (another unexpected surprise). We felt confident in Universal Roofing and cancelled other scheduled quotes.Scheduling for the work was quick, workers were on time and worked fast, and the clean up was pretty thorough. Igor was very communicative through the whole process (which only took a day and a half), sent multiple pictures of the work in progress, and addressed all questions very quickly. There was a minor potential issue with the gutters and he sent the crew back quickly to address it after we notified him.Time will of course tell how well the roof/gutters/skylights hold up, but there is a 10-year workmanship guarantee and Igor genuinely seems like he stands by his work/crew. This was a refreshingly painless contractor experience.Services: Gutter installation, Roof inspection, Roof repair, Skylight installation, Roof installation

Jay Keenan

2024-04

I was very happy with the service from Igor and his team. The estimate was lower than others I got. They showed up a couple of days after we had agreement and they did a great job all in one day. Jay Keenan - Woburn

Shixin Han

2023-09

Had a water leak in roof due to severe storm. Universal Roofing came to me from friends among several other references. Luckily I connected with Igor and he stopped by in a couple of hours. He inspected the roof from inside and outside and very quickly identified the problems. He came by the next day as promised and did all the repairs. He is polite, friendly and experienced. His price is very reasonable too. I’d definitely recommend him to anyone who needs to install or repair any roof related projects. I will share his information on my social groups.

Christine Carvajal

2023-06

We couldn’t have had a better experience with Igor and his crew. We live on a small street and they were respectful about leaving room for the neighbors’s cars. Igor was extremely responsive throughout the process, and we appreciated his professional, straightforward manner when giving us the quote (i.e., no hard sell). The quote was one of three and very reasonable. They covered the possessions in our attic and cleaned the attic afterward, as well as all the property around the house. The crew was efficient, hard-working, and friendly. Igor kept in touch throughout the day, sending us the photos we requested. Best of all, the roof looks great. We will certainly use him again when we replace the fascia and gutters.

Allegra Heath-Stout

2023-06

We're very happy with our experience with Igor and his team! The cost was competitive with other companies, and we were impressed that they were able to complete the job in just one day. Communication was consistently very fast and professional, and they did a great job cleaning up, even going above and beyond to help clean up debris in the attic.Service: Roof installation

Robert Furtado

2023-05

First, I would just like to say how professional Igor Darosa & his team are at Universal Roofing Solutions! My wife and I recently purchased a home knowing that someday we needed the roof to be replaced.’Once the time came for the roof install, I called Igor for a quote, and within days he responded to my home and I was blown away with his attentiveness, and professionalism.Throughout the entire process, Igor kept in constant communication with me, was honest, and straightforward.The day of the roof repair, Igor’s team arrived at 6:30am, and banged out the entire job in one day! We also got drone footage of the entire job as well, an added benefit!Anyone who is in the market for a new roof, I would highly recommend Igor Darosa and his team at Universal Roofing Solutions.Services: Roof inspection, Roof repair, Roof installation

tony park

2023-08

I really enjoyed my roof installation process. Igor was great to work with and his team was great. Univeral Roofing Solutions provided me with a competitive proposal and the whole roof installation process was exactly as it was outlined in the proposal. Universal Roofing Solutions will be my roofing company for any of my future projects.Service: Roof installation

Angela Nogueira

2022-05

Universal Roofing is by far the best company we have ever dealt with. Professional, precise, efficient, clean, amazing team of hard working people. Igor and his father are fantastic people. From the day Igor gave us the quote until the job was done , they were at the job site overseeing the whole thing. They finished a 5000 sq foot roof in ONE day. Absolutely beautiful!!!I would recommend this company to anyone. Call them, you won’t be disappointed. My neighbors have already asked for their phone number…Services: Skylight installation, Roof installation

Samantha Abreu

2022-05

This review is long overdo! Igor and his team did a fantastic job with my roof. I recently purchased a property that had a few leaks and the roof was only about 5 years old. I contacted Igor and he was able to schedule my roof in about a week out, his team got my roof done in one day and Igor kept me updated throughout the process. He's very responsive and professional. His price will also beat everyone else out there. Igor and his team are the best in the business!Services: Roof repair, Roof installation

David Cozzens

2023-10

I was very impressed with their professionalism and work ethic. When I paid the deposit and picked out the shingle color, the job was scheduled then and there. The job was done in one day and communication was good. Regarding quality of work, only time will tell, but 10 year workmanship warranty is provided. Price is slightly higher compared to others, but I would choose them again with no concerns.The only downside is that they only use GAF, not Certainteed, if you have a preference.Service: Roof installation

Gina Ciaccio

2023-05

I would highly recommend Universal Roofing. Igor was super nice, very responsive and professional. He was able to answer all our questions and provide samples. We were able to schedule quickly and his crew got everything done in one day. They were meticulous in clean up as well, as we have a dog we were worried about stray nails or debris in our yard. Throughout the day, Igor would update us with the progress and pictures sent from his drone. The new roof looks great and I would absolutely work with Universal Roofing again.Service: Roof installation

santoshnano

2023-05

Igor and team did a great job in replacing the roof. The installation was easy and completed in a day. The clean up was thorough. The price was resonable as well. I strongly recommend them.Service: Roof installation

Don Vadala

2022-05

Top notch professionalTalked with Igor about my roof needs was very knowledgeable. His crew did an outstanding job from start to finish. His crew arrives at 7:30 in the morning and even worked a few hours in the rain towards the end of the day. They arrive the following day at 7:30 to finish up the job. Very happy with the job and cleanup and also very reasonable. I would definitely hire them again and absolutely recommend them to everyone I know. Thanks again to you and your crew greatly appreciatedDon VadalaService: Roof installation

Atul J

2023-05

Universal roofing / Igor did a fantastic job reinstalling our roof. From initial inspection to final roof install, Igor was very transparent about the whole process. I wanted to also do a small roof extension project (along with re-installation) and Igor sketched a nice proposal with references for who would do this work for me! Igor was always very responsive to answer all of my first-homeowner questions. Everything turned out just perfect. Thank you!Service: Roof installation

Susan Zhou-Kelley

2021-05

Igor and his team were consummate professionals - responsive, fast, communicative, detailed, on time, and pleasant! My husband and I spoke with a number of roofing companies and ultimately went with Igor and Universal Construction because of their reasonable pricing and professional demeanor. Igor kept us in the loop throughout the permit approval process, worked with us on scheduling, and sent pictures of the roof after it was stripped and after it was completed. His team also helped us install a fan vent for our bathroom and gutter covers, all within our budget. I recommend them very highly for someone looking for good people to do good work on their roofing projects. Igor was a pleasure to work with and we could not be more pleased with our decision to go with Universal Construction! Thank you Igor and team!!Services: Attic venting, Roof installation

Lin Yuan

2023-09

Very reliable and reasonable pricing. I have a leaking roof on my second floor and was very worried about it. Then I called them in the morning and owner showed up same day. Gave me a quote which is $$$ cheaper than the other companies I quoted with. Ignor came back the next day fixing everything as promised. Really happy with the work.

Jane

2021-05

Igor and his crew were GREAT! From the minute I contacted him, the process was seamless. Igor arrived on time fully prepared with photos of our house with precise measurements. He arrived with the estimate fully written with every detail of his work . He was easy to work with and very pleasant . His estimate was very reasonable and his crew was wonderful . They arrived at 6:45 a.m and prepared the roof . The roof was completed by noon. We have two dogs so cleanup was very important . The yard was very clean. I would give him ten stars if I could !!!! Thank you so much for a beautiful new roof.Service: Roof installation

Suzanne Chan

2022-05

My parents and I had an excellent experience with Universal Roofing Solutions for a roof replacement on our house and our separate garage. Igor, who is the CEO, has excellent customer service. After I first contacted Igor, I soon received a very reasonable quote even before he came out to see the house. At our first meeting, Igor brought some shingle sample boards which greatly helped to decide the shingle color; the large sample boards allowed us to picture how the shingles would look on the roof and to feel the shingle texture. The shingles were in stock and readily available in their warehouse. No need to order nor to wait. Igor also explained and advised us on the proper attic ventilation. We showed him the attic inside the house, and he was very courteous to take off his shoes before entering the house without us asking. Igor's friendliness, honesty, patience, reasonableness, and professionalism instantly sealed the deal for us and gained our trust. This was my parent's and my first time hiring a roofing contractor. I found Universal Roofing Solutions through their consistent 5 star Google and Yelp reviews. Igor was very responsive and patient as my parents and I had many questions which were all answered promptly. He was able to schedule us for our preferred installation date. Igor took care of applying for the building permit. The crew arrived on time, and they were very efficient; they completed the entire project in one day. The crew demonstrated outstanding teamwork. I admired how they measured and cut the plywood so precisely and then transported the materials up to the roof quickly and efficiently. Every team member was hard working and involved. Universal Roofing Solutions performed above and beyond by doing extra to reseal our gutters, to replace our dryer vent, and to remove the box vents. They also cleaned up the driveway and my next door neighbor's driveway with great attention and detail. Throughout the day, Igor texted me photos taken with a drone to show us the progress on the roof. What a great way to keep the customer updated and to be very transparent! Igor is very reasonable and very fair with the final price. He also took care of the shingle warranty registration for us. My parents and I are very happy with our new roof! Universal Roofing Solutions most definitely deserve their 5 star reviews. This is a trustworthy and respectable company. They are certified, licensed, and insured. I highly recommend them.Services: Roof installation, Attic venting installation

Yash Sehgal

2023-05

Honest, reliable and good communication, I usually don't write reviews, but the service was excellent for me to not leave a review. Igor was a pleasure to deal with, since the start, the communication was prompt and the quote was right in line with other quotes and quite reasonable, the crew was professional and left the place in tidy condition, work started right on time and was completed by end of day, I will definitely recommend them, honest small business, we took quote from some other big roofing companies in the area and they were 3x the price with their quote having inferior materials.Services: Skylight installation, Roof installation

Brian Ackermann

2021-05

Igor from Universal Construction came out to perform an inspection of a leaky roof, he was very professional and punctual. He provided an estimate based on that inspection, pulled appropriate permits and scheduled the work for the following week. His team was very hard working and accomplished the job in one day and Igor was in contact with me to provide updates. The team was courteous and left the job site as clean as they found it. I would highly recommend Universal Construction.Services: Roof inspection, Roof installation

Rob Beyer

2022-05

I would give Universal Roofing Solutions the highest rating that I've ever given any professional business! They were on-time, quick, professional, courteous, responsive and did an exceptionally superb and thorough roof installation! They even unexpectedly re-shingled a small roof I had built over a grill without being asked. While they here, I asked if they could replace a damaged gutter which they did and insisted on no extra charge despite making an extra trip and paying for the gutter out of their own pocket.Very Very Very highly recommended!Services: Gutter repairs, Roof repair, Roof installation

Zongkun Dou

2022-05

Igor and his team did a fantastic job for my full roof replacement. They came on time and did everything professionally and quickly. Igor is also very responsive whenever I ask any questions. Highly recommended if you are looking for someone to fix your roof problem

Wei Zhao

2023-05

Igor and his team did a great work on my roof replacement. They held the commitment of time on site and completion period on a decent sized roof, from demo to installation.I also had his company replace rotten facia board to PVC, they offer the service.Service: Roof installation

Ed Blake

2022-05

This company was top notch from the very beginning. Igor was knowledgeable and eager to help with any questions we had. We were very satisfied with quality of work. They were very capable and moved along quickly while putting the roof on. The job was done quickly and professionally. Clean-up was impeccable would never know they were even here Our experience with this company was great and we would definitely use them again and certainly recommend them to others.Service: Roof installation

Jim Gavin

2022-05

I contacted Universal in a desperate situation.I hired a roofer to install a new shingle roof on the front of my home. The original person hired passed away unexpectedly while my roof was only partially finished. Igor came on a Monday and did the job on that Thursday. I would have had rain damage if roof wasn't fixed quickly. I truly Thank Igor for re-arranging his schedule to finish the job. Even more amazing was when he offered to donate the money for the job to the roofer who passed away. Igor never met me and did not know the roofer involved. He is truly an honorable man and I am glad to have met him, and Thank him for all he did.Service: Roof installation

Judy Cui

2021-05

Igor and his company did a fantastic job putting a new roof for us. He responded my request quickly and followed through all the way to the end professionally. He even spent extra time to solve issues not related to his job which are really appropriated. Definitely recommend Igor and company and will use them again in the future!Service: Roof installation

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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