4.7 (26)
6 Beechwood Rd, Cummington, MA 01026
(413) 684-4484
stpierrecoolingheating.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matthew Scalfani
2022-05
Nelson and his team are the most professional and attentive team I have ever had the pleasure of working with.Nelson went out of his way to help design a system that would be effective for our home and install ducts that wouldn’t detract from the design.His team arrived prompt daily and communicated their progress throughout the project. If something isn’t going as planned, they took the time to discuss with me to make sure they I approved the alternative.If you are looking to have any HVAC or plumbing work done, be sure to call Brenda (she’s great too!!) and work with St Pierre. You’ll be sorry if you don’t!Services: Installation, Heating system installation, HVAC duct & vent installation, Install AC
Matt Jones
2022-05
These guys did an incredible job putting in a new furnace in my house. They came out on a Friday to check it out and were able to install the furnace the following Thursday. The team that did the install was punctual, professional and very nice. The price was right, and the job was done right. Thanks so much!Services: Installation, Heating system installation, Install thermostat
Janice Wilcoxson
2022-05
What a wonderful company - Starting with Nelson, who gave the estimate (and is basically the head honcho?), to Brenda (the wonderful office guru who answered every question quickly and never once showed an ounce of "stop bothering me!" - which I am guilty of!) to the extremely talented technicians who installed the new heating system and ductless AC. The finished product is truly a work of art! We are so thankful we found St. Pierre - other companies couldn't even be bothered to return a phone call but St. Pierre went above and beyond to work with us and do an amazing job quickly and very professionally! Would hire them again in a heartbeat and strongly - very strongly - recommend their services to all! This company ROCKS!!!Services: Heating system installation, Ductless heating & A/C services
Nathan Girard
2020-05
Nelson and the guys have done multiple projects for me and every time they do an amazing job. Most importantly they show up on time and are extremely reliable with their times to complete a job and very accurate with pricing quotes. I will continue to use them for many if not all of my plumbing and heating needs!
Ann Lucaroni
2020-05
We have a one year old house and had a problem with our Trane control panel not rebooting after a WiFioutage. We got a service appointment and the new owner of the business showed up to fix the problem. We had been very happy with the company before it was sold to Chris. We are now extremely happy that Chris has taken over. He got the system rebooted but said he needed to return and go through the wiring of the system. He is so easy to deal with and took the time to explain what was wrong and what he did to fix it.Now the control panel is performing all the functions it was designed to perform. We feel very fortunate that Chris is now in charge and know we will receive top notch care from him and his company!
Michael Einstein
2020-05
St. Pierre did an excellent job on our home HVAC project. We received several quotes and bids for our project from other contractors, but Chris from St. Pierre was the only contractor that spent the time to thoroughly analyze our home HVAC needs by performing a detailed analysis on our ductwork and airflow and determined the proper "sizing" to help heat and cool our house. Their solution involved not only replacing old equipment, but also improving and adding to our ductwork, and even adding a "Second Zone" to a finished basement that was always a different temperature from the rest of the house (now solved!). Jeff and his crew that worked in our house were highly professional and great to work with. The installation and workmanship was top-quality, they added in many nice new additions as part of the install (such as some extra shut-offs for some gas and water lines they had to move) and they used only top-quality products, such as Trane high-efficiency furnaces and variable-speed heat-pumps, all with WiFi enabled controls. They spent the time to train us on how to use the new system, and their crews were always careful about our house during the installation work and always cleaning-up when they were done for the day. Will be using them again to replace an old hot-water heater. I would highly recommend them to others without hesitation.
Jarrod Bellmore
2021-05
Had a technician come to my home to look at installing central A/C. Was told they would have to think about how they would be able to install it and would get back to me with options and a quote.After waiting almost 2 weeks I called and was told they were waiting on some information from a supplier on pricing and they would follow up. After almost a month I called back and was told the person said they had spoken to me and said this was something they wouldn't be able to do based on how my system is setup.That is understandable for a company to say however it is NOT understandable that they did not inform me of this A MONTH AGO.
Jonathon Loy
2021-05
Without doubt the best customer service I have ever experienced. Kind, professional, responsive. Also, did an incredible job taking out our very old Heating system and replacing with brand new efficient HVAC, with central air and mini splits. Can’t recommend them enoughServices: Installation, Heating system installation, Install thermostat, HVAC duct & vent installation, Install AC, Ductless heating & A/C services
draysimpleplus01
2021-05
Chris was great to work with. He listened to my needs and created a system that would work. The crew was on time each day and was very professional. Would recommend them.
Heidi Wallman
2021-05
Tom and his crew did a fantastic job for us. Would highly recommend - we will be cool in the summer and warm in the winter for the first time in 30 years. Grateful!Service: Ductless heating & A/C services
Jim Moore
2021-05
This is how ALL customer service experiences should be. Attended to my needs for (eventual) replacement of a heating system. Competent crew. All questions answered. And left me with a great feeling!Services: Heating system repair, Heating system installation
Yp93
2023-05
Amazing!! Great guys very friendly nd respectful. Got the job done professionally, all around a great team. Thanks again guys.Service: Heating system installation
Dylan
2023-05
Amazing work and a great experience all around!!Nat. gas fueled furnace replacementService: Heating system installation
Monday | 7 AM-3:30 PM |
---|---|
Tuesday | 7 AM-3:30 PM |
Wednesday | 7 AM-3:30 PM |
Thursday | 7 AM-3:30 PM |
Friday | 7 AM-3:30 AM |
Saturday | Closed |
Sunday | Closed |
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