4.8 (152)
1 Federal Way, Groveland, MA 01834
(978) 488-5211
burkeandsonsplumbing.com
Payments
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Loretta Diehl
2024-03
Had Burke & Sons come out for a second opinion after being told I needed to replace my furnace by another local company. I had zero issues with my furnace prior to a recent cleaning. Jim came out literally a few hours after I called. He came with lots of tools and knowledge. He spent a good amount of time running many tests and allowing me to hover and ask questions. He determined that we did NOT need a new furnace, which was music to my ears. I wasn’t even charged for his time or his service. He did however recommend another cleaning since the previous company did a terrible job. I happily obliged. Matt and Alex then came out for a cleaning about a week later and did a great job. They were very thorough, knowledgable, and explained everything. The whole experience was a 10/10 from beginning to end. This company truly exemplifies the definition of honesty and integrity. They now have a customer for life.
Tricia McKinnon
2024-04
Brett was prompt, courteous and the finished job is neat and professional. Thank you Burke and Sons for the quick turn around and quality workmanship!
L C
2024-04
Our hot water heater was done and needed to be replaced. They were at my house ready to go installing a new tank in under two hours! The guys that came were extremely professional and personable! Everything is working perfectly now, the water heater is high quality and I just can’t believe how fast and efficient they were. I can’t thank them enough! Would highly recommend!
Thomas Bowden
2024-02
I called Burke and sons plumbing and heating at 4pm on Friday night 3 days before Christmas with a water heater issue, Jim was at the house within a half hour to do a quote on a water heater replacement and even did a temporary fix to get me through the holidays at no cost. Dave came and replaced the unit and had it done in a couple hours so I didn’t need to take the full day off from work, the work was great, the clean up was fantastic and the full experience with Burke and sons was a pleasant one. 10/10 would recommend and I wouldn’t have anyone else doing plumbing in my house.
Dave Morrone
2024-04
Burke and Sons was a fantastic experience. Super professional, accurate and high quality work. We found plumbers for life!
william d'angelo
2024-04
Super prompt responses from this company both from their office workers and technicians when multiple other companies did not even bother to call me back. Always were on time and informative about what was happening. Very reasonable price as well for fairly substantial work. Highly recommend.
Todd Sarge
2024-04
Burke and Sons did an excellent job on a plumbing leak in my house. Plumber (Adam) arrived on time and was excellent. Service was quick and all work was explained well. Will certainly use Burke and Sons again when needed!
Michelle Lee
2023-12
We just bought an old farmhouse from 1900 and we had Jim Burke (the owner!) come out to quote our job of replacing and shortening up our bathroom baseboard heater and changing out our kitchen sink so we can install a dishwasher. Nancy in the office made scheduling a breeze and Jim was out within a day or two and had both quotes the next day for us! He was honest, thorough, explained everything AND answered all my questions! We were able to schedule the work for the next week and it was just completed today. Accepting the estimate and payment was also super easy! Can’t wait to have them come out to do the sink next! Would highly recommend! :)
Kathy Hoffman
2024-04
Very good company! Called right back and came quickly to fix what we needed fixing! Nice guys that were very respectful 😊 If we need a plumber again will surely call them again!!!
Galina Jeffrey
2024-04
Adam installed a re-сirculating pump under a vanity to get hot water faster to the sink. He also discovered that the existing shut offs were not working so he was able to replace those. As he left I realized we may have the same shut off issue with the other sink so he came back to do that in the same day! Very helpful and professional!
Kristen White
2023-05
Thrilled with the service received from Burke & Sons from start to finish. Setting up the appointment was excellent and availability was great! Justin & Adam were a fantastic duo! They were well equipped and so clean - they even swept up all the crud and junk from behind my gas range before installing the new one. I hired them to disconnect my old gas range, install the new gas range - and haul away the old. Very pleased with this! They were so quick and tidy. As they were packing up to go I mentioned that I had a leaking shower valve / shower assembly (30 years old!) that I wasn't sure how to address. Asked them to take a look so I could hire them in the future. They quickly identified the issue and that a rebuild would solve my problem. They priced the work out and offered to complete the work same day. Well, they were able to get it done in the very same visit! Lucky for me they had the perfect fit Kohler parts in their supplies on the truck so they very kindly squeezed in another hour or more of work to give me a beautiful, shiny and new Kohler shower assembly in the same visit. What a great day, what great service! Big fan of Burke & Sons -- and kudos to Adam & Justin! Super professional and nice guys. They even made friends with my nosy / needy puppy! Big fans. Will be using Burke for our plumbing, heating / ac needs moving forward.Services: Installation, Shower repair
Mary Frongillo
2024-04
Always a pleasure to work with the skilled labor team at Burke & Sons. They’re highly professional, and get the job done in a quick and efficient manner. Great job - Brett Belleville.
Tina S
2024-04
Had a leaking junction at my kitchen sink and garbage disposal....I left a message on sunday night. They were able to get me in early monday afternoon. Team who came was lovely, explained everything, and did a wonderful job! Not wishing for plumbing problem, but I know who I'm calling when they come along!
Chris Lynch
2024-01
I needed service to an old Bryant furnace and Matt from Burke and Sons arrived promptly as arranged and had the job finished in approximately 1 hour. Not only was the service done professionally and quickly, Burkes managed to beat another quote from a local HVAC company by almost 65%!! I saved an astonishng $1000+ by using a local tradesman; live and learn!
K S
2023-11
SIMPLY THE BEST!I have been using Burke & Sons for over 30 years. They are there when you need them. The staff is professional, prompt and on point. You can trust the work done which they stand by 100%. If you want the job done right, call the pros!Special thanks to Brian, Nancy, Dave and Matt for always being there!!Services: Toilet repair, Water heater installation, HVAC system maintenance, Heating system repair, Plumbing leak detection, Water tank installation, Plumbing pipe repair, Faucet repair, Install thermostat, Toilet installation, Water tank repair, Water heater repair, Faucet installation, Heating system maintenance, Shower repair, Plumbing leak repair, Garbage disposal repair
Karen Coggins
2023-12
Outstanding service. Team was professional, trustworthy, respectful.From office to instal answered all questions and any concerns. When a contractor for part of the job fell through Brian in the office and Jim Jr in the field assured us that they wouldtake care of it to keep us on schedule. We had complete confidence that Burke & Sons would get the job done right.Services: Shower installation, Plumbing pipe repair, Heating system installation, Install thermostat, Toilet installation, Install AC, Faucet installation, Ductless heating & A/C services
Kenneth Russell
2024-02
Very professional company. Completed a huge gas job in my basement in one day so I could have my gas turned back on by National Grid. I highly recommend this company for all plumbing needs. Very nice staff. Thank you Burke and Sons.
Corey Myrbeck
2023-12
Punctual, fully prepared and thorough. Even a minor adjustment needed the following day, Dave was back at the house to address it. Will be using Burke & Sons for future work and would recommend to all friends and family
Janet Donovan
2024-01
Matt was friendly, courteous, extremely knowledgable and went far and beyond to find the part I needed rather than just tell me to buy a whole new unit. So nice to have competent, qualified plumbers that take the time to give the best service!
Janet Champagne
2024-02
I phoned Burke & Sons regarding my malfunctioning sump pump. They scheduled me the same day and took care of my problem. I was so grateful for the great service received!
Trey
2024-02
Tech showed up and gave me a price of $350.00 to swap out a mixing valve on my water heater. Said it would take about a half hr. Service call $90. Can't complain about that. Parts about $50. Can't complain about that. Another $200.00 labor for half hr. Thats $400.00 an hr. Can complain about that. Talk about ridiculous!!! I paid the $90 and said goodbye! Never again with them.
Eric Brown
2024-01
Top notch group. They've handled a few projects for me in an 1814 colonial and I won't hesitate to continue using them. Professional, friendly, and easy to communicate with.
Sherry Aghoian
2023-11
Dave at Burke & Sons is phenomenal. He was able to diagnose my plumbing issues and repair as needed. Friendly, helpful, and professional!I've been a client for years. Brian, Nancy, and everyone at Burke & Sons are the consummate pros!
Derek Stemple
2023-05
I can’t recommend Burke and Sons to enough people. Not only were they very prompt and professional when my wife and I were in need of a LARGE drainage line retrofit, see new drains installed in photo below, but even when we just needed a furnace check and cleaning we received the same professionalism and promptness. When the owner came by to quote the larger drainage job, not only did he offer suggestions on additional work that we have since benefited from but the estimate came in under our budget and his team was able to complete the entire job in 1 day (save for the washing machine drain) but he explained that could be a problem before hand. All work was completed beautifully and exactly as we agreed to. Even when they came across some unforeseen issues…needing to run a few extra vent lines to the roof, they made sure to tuck the lines into the corner of linen closet and made very small cutouts to the pre-existing shelves.I WOULD highly suggest working with Burke and sons for any HVAC/plumbing project you have, big or small, I know I will keep using them!!Services: HVAC system maintenance, Plumbing pipe repair, Sewer repair
Michael Shea
2023-10
Great response time with inquiry, quote and scheduling. Offered a very reasonable price for the job, were very understanding and accommodating of having to work with an HOA, showed up on time, and did great work. We will definitely use Burke&Sons in the future, and highly recommend them!
Louise D
2023-10
Adam and Niko were prompt, efficient, respectful and professional as they explained what was needed to fix various plumbing issues in my bathroom including a new shower valve assembly and shower fixture replacement, outside spigot replacement, toilet fill valve issue, and 2 sink fixture replacements. They had my complete trust in their knowledge and skills. They were great about checking and re-checking for leaks and leaving the areas clean. I am very impressed with Burke and Sons Plumbing and they are my go to for all thing plumbing!
Mark Guy
2021-05
We had a leaking hot water heater for a while now, and it needed to be replaced. After calling around to a few places, I got to Burke & Sons. I was welcomed on the phone, and they talked me through everything. They were able to schedule my appointment within 48 hours. Our installer, Dave, was great. He was very personable, explained things to me, and was able to get the project done very quickly. I absolutely recommend Burke & Sons for your plumbing needs!Special thanks goes to Dave for taking the time to explain everything to me and for doing a great job with the installation!Service: Water heater installation
Charles Anderson
2023-11
Burke and Sons is a family owned business with the best customer service imaginable. They always come in with a very fair estimates and the work is top notch. I would never go anywhere else!Service: Heating system installation
Lynne Puello
2024-04
Tech arrived on time, price was reasonable and technician was polite, informed and very nice. I'd definitely recommend them.
Robyn Chesebrough
2024-04
Amazing work! So patient with my questions and job was done in one day. Would 100% suggest using them for your heating needs!
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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