Clearview Chimney Services

Kelly Gosselin

2024-03

The crew at Clearview Chimney Services was professional and kind. They did the work that was quoted in a timely and professional manner. I am very pleased and will defiantly keep them as my main contact for chimney work in the future. Thank you Lauren, Chad and team!

Daniel Campbell

2023-12

We loved and use this company multiple times under the previous owners when it was certified chimney solutions. We had scheduled service for today to have our chimney serviced, and we even called yesterday to confirm that the weather would not be a problem and they told us it would not be and everything was all set. We were scheduled for 8 o’clock and I received a text at 8:30 saying that they would have to cancel due to weather (rain, we have newly installed caps on both chimneys for some context, so both chimneys are currently dry) We will be finding another company moving forward to complete all of our chimney needs. People have to take work off when their home needs to be serviced, and it seems very unprofessional to text to cancel when your suppose to be there.

Kara Lambert

2023-10

Very pleased with this company for their work on our chimney. Lauren is very responsive via telephone and email. We did have a delay in scheduling due to all the rain but that's out of everyone's control. She kept us updated when the job would start and when it would be finished. We had concerns with our newly installed roof. They kept this in mind and were very careful with their work! Very impressed!Service: Chimney repair & restoration

Mark Dickstein

2023-09

When we first contacted Clearview Chimney to replace our old clay flue with a stainless steel liner, we were impressed with their knowledge. We knew we were seeking service at a busy time of year, and were pleased when they scheduled us. Our chimney had four separate clay flues inside it. They had to remove one of them, replacing it with a new liner, without damaging the others. When they got about halfway down the height of our chimney, they discovered that the remaining clay sections were embedded in concrete. They were unfazed, though it contributed to a much tougher job. About a year after the installation an issue surfaced, and and they stood behind their work, going so far as to have a custom piece of pipe made and installing it. Their workers at all times were knowledgeable and friendly, and cleaned up after themselves. I feel comfortable recommending them.Services: Chimney repair & restoration, Chimney flue cleaning, Rain cap installation

Cie Morin

2023-05

I got a five star chimney-cleaning with Clearview recently. Their customer service was excellent. The technicians arrived promptly, they were friendly, and worked efficiently. The office staff was pleasant to deal with. They answered all of my questions and the price was reasonable. I really couldn’t have asked for a better experience.

Lynn Emond

2023-09

Techs came out . refused to clean and said we needed a sleeve without even looking or taking measurements.guy was rude and short. Said he would email my husband a quote.never got one and never got a call. left in a huff no nice to meet, no have a good day we'll be in touch.. nothing

Carla Jones

2023-05

Lauren and the team did a fantastic job rebuilding the crown of my chimney. They assembled the staging and removed the damaged portion the day before and completely disposed of the debris. They rebuild the new crown, applied waterproofing and sealed the lead flashing. They responded to and answered questions quickly and thoroughly and offered solutions and pricing within the hour. Their estimate was very reasonable compared to their competitors. We couldn't be happier with the service and solutions and will have them back when it's time to install the pellet stove. 5-stars!

Stephen Martin

2023-10

The service was amazing the had a tech come out that day. which was amazing. I called about ten different people and they were the only ones that could help my family.. The tech was professional and unbelievably helpful.. I highly recommend this company.

Glenn Rossi

2023-06

I scheduled a chimney cleaning for the time slot of 2:00 - 4:00pm and asked if they could come on the later side as only my wife would be home. What do they do.. come 15 minutes before their time slot. I rush home as fast as I can and minutes before I get there the worker leaves. When I do a quick inspection I noticed he broke off a piece of the wall tile, which is now also chipped, and cracked the seal to the chimney. Not satisfied and not going back there again.

Peter Gentile

2022-05

Certified Chimney Solutions did a great job for me on short notice. The two gentlemen arrived on time, introduced themselves, were friendly, knowledgeable, efficient and very capable and competent. They diagnosed the problem quickly, resolved it just at quickly, cleaned up after themselves and we're gone in less than an hour. They answered all my questions and made some very good recommendations. I will hire them again in the future.Rating = A+

Ajay Kumar Tiwari

2023-05

I scheduled chimney inspection, cleaning and minor repair in Dec 2021 with Certified Chimney Solutions. When asked for the estimate, I was told the technician will come, do the inspection and will provide estimate.The technician who came was highly unprofessional. First, he told his name Louis but later I found his name was Hiram Alvarado. Second, he gave me an estimate, did half of the work, took full payment through Venmo, said to return in 2 days but never returned. Third, while following up with him, he asked for more money and always made up a story to not come and finish the remaining work.After a month I called Certified Chimney office in Jan 2022 and explained the situation to Ms. Mercier. She told that Hiram doesn't work with them anymore and agreed whatever he did was wrong but she can't help any further.Therefore, I had put up a complaint with AGO office for this bad business practice and after months of follow up for mitigation with Certified Chimney, AGO office personnel has asked me to file a police report.Now, I'm filing a police report to settle this matter.So, I wouldn't recommend anyone to use Certified Chimney Solutions for any of their services unless you want to lose your money and go through all this pain due to the unprofessionalism from their end.Services: Chimney inspections, Chimney cleaning

Joe F

2022-05

Had a weird kind of chaotic construction going on at my house since November. We had to tear down our chimney and Certified Chimney Solutions worked around this chaos. They installed a new class a flue pipe so we could have heat this winter. I'm happy with the install and the crew was always friendly. Thanks!

anna fergusoncc

2023-05

3 years ago Shamrock chimney came to y house to replace a flu and parge the firebox . They took $1,000.00 of my money and SCREWED. I went to use the fireplace and as the ROOM FILLED WITH THICK SMOKE, I really thought we would perish. The next morning I called clearview Chimney. Chad, like an angel from heaven came to the house, showed me where SHAMROCK DIDNT DO THE JOB, and handed me THE SOLUTION! Every step of the way, and in REAL TIME. Chad showed me with a phone camera EXACTLY WHAT HE WAS DOING. I became emerged in the repair of my chimney. I SAW THE BEFORE and AFTER of Chad's extraordinary work and professionalism. I HAVE, and will CONTINUE to recommend this company to ANYONE who seeks chimney repair done with professional attention to the slightest detail, and INTEGRITY, Clearview chimney should be THE FIRST CALL YOU SHOULD MAKE.

Justin B

2022-05

They rebuilt my chimney in December 2020 for 3030.00. I've since had 2 contractors give me quotes for a new roof and both of them told me I should also have the chimney rebuilt. I told them I DID have it rebuilt. Unfortunately they said it was very poor work. I'm a local business owner and rarely give poor reviews, but this is well deserved.

Daniel Contois

2022-05

I requested the installation of a woodstove insert and chimney liner. I had already taken the wood stove insert inside into the room it was going to be installed. First the guy shows up and as I'm standing in my driveway taking out my trash he says , " dude your not going to follow me around all day right, cause I dont do that " . Few hours go by and he had to leave to get more tools, as he was un prepared for the job, comes back an hour later. Then he tells me a few hours later that he cant finish the job because he didn't have enough time to do some work to the chimney. I had already paid for the job in full , so i expected that id get a call to reschedule the rest of the job. This was all on November 11th 2021. I let some time go , but called and rescheduled. There was one day they were supposed to come (December 20th) but they were a no call no show. I have called back and left five voice-mail messages to please get back to me, but they haven't. It's been a terrible experience.Dan contoisLeominsterService: Stove & fireplace cleaning

Michael H

2019-05

When I bought my house I needed a few updates to my chimney cap. They were able to come very quickly and take care of it. I've since called on them for a chimney cleaning and again, quick scheduling. Arrived on time and everything done at a great price. They're my regular chimney guys now. :)

Healix 85

2021-05

Called to have work done on my chimney a week ago (10/16/2020) They are located in the same town I live in, and I prefer to shop and hire locally. Was told by the woman who answered their phone that someone would stop by to have a look at my chimney that afternoon to get a measurements for pricing and whatnot. No one ever showed up. No one ever called back. Went to another company to have the work done.

Christopher Staysniak

2020-05

We moved into a new home this March. One of our most pressing projects was a chimney that by the looks of it had not been touched since the house was first built in 1928! A lot of mortar was missing and the chimney had a prominent lean to it above the roofline--never an ideal situation!That being said, I could not be happier with the work Brian did from the estimate to the end of the job. The price was incredibly reasonable given the amount of work that had to be done--a total rebuild from the roofline up, new flashing, new cap, new liner, the works! But Brian's price was considerably less than other estimates.Not only was the pricing great, the craftsmanship was, too! Brian is a total professional who takes pride in doing great work. He is an honest and fair guy. Lauren, who handles the back end of operations, was equally a pleasure to work with. She gave us all the updates we could have asked for before the project began and through its completion.This is all to say that if you are looking for chimney work and are in central Massachusetts, look no further than the team at CCS! We will be recommending them to whomever we can going forward.

Gawain Thomas

2020-05

Brian rebuilt our historic chimney top and it's beautiful. Went out of his way to source bricks as close to the original color as possible. They also fixed up the smoke chamber in our fireplace and put in an insulated liner for our woodstove, all very professional and timely. No complaints!

Wally Kurtz

2020-05

I had a very positive experience with Certified Chimney Solutions during my main chimney rebuild and second chimney repoint. Lauren, Brian and Hayden were very professionals during all phases of the process. While on-site, Brian and Hayden were very cooperative and did the extra things to make them stand apart from other companies. They treated me more like a fried rather than just a customer. I highly recommend them..

LisaAnn DuKaten

2020-05

We used Certified Chimney for an extensive project including lining our chimney, installing an air vent to our wood stove and a installing a wind beater chimney cap. They were extremely knowledgable, responsive, committed to performing the work accurately and cleanly. In the process we were educated about many aspects of use of our wood stove. We will continue to use them for chimney sweeping and any further work. We highly recommend them!

Evan Eichorn

2018-05

Very friendly, high quality work and thorough. Didn't miss any details on a chimney re-pointing as well as stair replacement project. They had some great ideas and suggestions both on the looks of the stairs and improvements so it would last a long time as well. I would recommend and will likely be using them again!

Lisa E

2022-05

The repointing on the chimney failed less than two months after the work was done. Big gaps and water coming through into my fireplace as a result. I can't get a call back. I also never got confirmation that the weatherproofing was done after the initial work was done. I regret paying them just based on a visual evaluation.

Pat Crowley

2022-05

I made an appointment to have our chimney cleaned. I was given a 2 hour window for when they would come. I called when they were late. I was told “you are on the schedule, let me see where the guys are and I will call you right back”. After that no show, no call. Thanks for wasting my time.Service: Chimney cleaning

Juliette Willoughby

2020-05

These gentlemen were extremely caring. When Brian told me what needed to be done and why. His explanation was clear and he showed me what the problems were. A follow-up appointment was scheduled and they were right on time.They will be my regular service providers.

Mary Gard

2023-05

Excellent service, best prices around, exceptional work, wonderful and friendly staff! I wouldn’t use any other company! You won’t regret using them!

Julia Wentworth

2019-05

I had a leaky chimney. I emailed them, Lauren replied in a matter of hours. They came out the next day. Very nice and fairly priced.I would recommend them to all my friends. Thank you

Juan Cruz

2022-05

I just hired this company to repair some walls of my chimney that were collapsed...they schedule my job for September 21st. They cancelled me that same day...and rescheduled me for Friday September 24th...during this week I called the company and emailed them to get a confirmation for Friday...never responded until the day before....at that point I should knew better..but because want to fix my cimney issue a soon as possible I move forward with them...so after the job was done one of the workers called me to get a check as payment. I told them I'm going to do the payment with a credit card ..the employee time the lady from the office will calmed back to process the payment..that never happened.. ...so I called this company to get some answers cause I noticed that the chimney walls that they done were not straight..the chimney looks tilt..(see pics attached) ..the lady who answer the phone and told me that she will put me in contact with the owner ..When she called back 5 min later in a conference call with me and the company owner...this guy start yelling at me ... saying that I have to pay what we agreed...and start demanding my credit card number through the phone call....he didnt knew or let me explain the reason of my call.....I never ever in my life was so disrespected... After he finished yelling at me ...I explained to him that I never refuse to pay ...that I just have some questions because I'm not related with chimney repair...after I was yelled and literally try to humiliated me ..he apologies to me..too late......This guy is very unprofessional..have 0 customer service skills...and as a landlord and owner of multiple properties I Will not recommend this people again....this was a very disappointing experience.

Jennifer Udemba

2022-05

The receptionist was extremely rude and unprofessional, told us she couldn’t help us without even knowing what type of service we would needed and finally hung up the phone on me while i was still talking. I tried calling back and she refused to pick up. I will not be calling them again. I should’ve read the reviews first buyer be ware, use another company.

John Farnsworth

2020-05

Great local family owned chimney cleaning and chimney repair company in Sterling, they are awesome! Fair prices with great service, I'd recommend them to anyone in the area.