Precision Door and Window

Maureen Robusto

2023-04

Best value, great communication, top-notch service. Replaced 11 windows at my 5th floor condo. They quoted quickly and even followed-up while I was waiting for a quote from elsewhere. Elsewhere was 50% higher and squirrelly. Precision offered the best price, speed and service and on installation day sent the right team to get the job done in a day. We had to delay once because the building permit hadn't been approved and Precision was flexible.The team showed up on time and when they realized I didn't need $2k of the work scoped, advised me against it and removed it from the bill. They insulated, caulked and returned all the window frames just as they were.I would use them again and would recommend them to anyone who asks.Services: General window replacement, Vinyl window installation & replacement, Window installation

Andrew Whiting

2024-02

I had a garage entry door replaced by Precision Door and Window. Their quote was significantly more reasonable than the more known companies. They always kept me in the loop regarding the timeline of the project, and the installation went smoothly. If I ever have an issue with my doors or windows, I will be using them in the future.

James A

2020-04

Updated 02/03/2020After my previous review the company reached out to me and offered to fix the areas of concern from their previous work. It was nice and very professional of them, especially since I had already paid them and the work was completed. I agreed to allow them to work on my house as long as they sent a different worker than previously. They agreed and sent out two guys to come work on my house. Not only did they show up on time they stayed the full day until the work was done. There was no rescheduling, delays, or excuses this time around.They repairs to the previous work they completed included plugging up all the holes in the deck. They fixed the gaps/miss cuts with my deck using new pieces. They removed the previous caulking which was placed and resealed my windows, caps, and bases on the posts of my deck. They removed the paint from one of my screens and replaced a second screen entirely. The biggest improvement is they resided my house to a color that matches our current siding almost perfectly. The previous siding used was far off from being a match. The extra work took 1 & ½ days, they worked full days, and they worked around my schedule to make sure they were there while I was there.Honestly I wish my experience was this way from the start. The follow up work was handled very professionally and they were courteous with my time. I am happy they came out to fix these problems and it shows signs of good customer service. If my service was like this from the start it would have been 5 stars.OriginalOnly good thing I can say is that the price was fair and they were not pushy. Quality was poor took forever to start & finish. Finished on 12/23 was supposed to be done latest 11/10. Numerous no show/call and delays. Wrong parts ordered and experience was overall poor. They made it sound like it was my fault there was delays and that the quality was this way because it was a low paying job. I would not recommend them

Prasanna Subramanian

2021-04

We used precision for renovating our complete exterior except the roof - Doors, windows and siding. Tony and Anthony (Dad and son) did a fantastic job from start to finish! Tony was very patient and came out 3 times to my house to give me the quotes as I kept changing the scope of the job! Off all the quotes(at-least 8) we received, Precision gave us a very competitive pricing for a very good product. I was thoroughly impressed by the customer service provided by Anthony who runs the company operations, any question you have he is always there to answer even on the weekends! You cannot go wrong with this company, attached are the pictures of the stunning transformation they did and we cannot be happier! Special shoutout to Jose and team for a fantastic detailed siding job!Services: General door installation, Window installation, Custom windows, Custom doors

Brendan Malloy

2021-04

Had a full house of siding done. Selecting what I wanted was super easy and my house was able to be scheduled promptly. The installers that came by were very professional and worked crazy fast. The house looks completely transformed from the peeling paint and woodpecker holes I had before. Very happy!

Jill Bodnar

2023-12

Excellent communication, great work, professional and neat. The team who did my apartment windows were polite and fun. Overall absolutely recommend Precision. Top-notch from start to finish.

Laura Brown-MacKinnon

2023-04

Precision Door does an awesome job. Owner and work crew are all a treat to work with. They were incredibly responsive and skilled. It took no time for our three doors to go in and the crew on the day of installation was terrific.The doors look great. I highly recommend this company.Service: General door installation

Jenn Schulz

2022-04

We had a very good experience with these guys. There was good communication, they had 4 guys show up, do the job, clean up everything & got the whole job done in 1 day. Also other companies said it would be more difficult & more $ to work with brick. These guys did it - no problem! We are very happy with the work done. THANK YOU!Service: Window installation

Robbie Roche

2023-04

It was a good experience having Precision Door and Window from the beginning until completion of installing our new custom front and back entry doors. Communication with Anthony was great and his technicians did top notch work and a thorough cleanup and removal of old materials.Highly recommend Precision Door and WindowSincerely, Robert RocheService: Custom doors

Lauren Tarallo

2023-04

We used this company to reinstall windows that were not properly installed by a flipper (not related to this company). The job took so much longer than we could have ever anticipated because the contractor was constantly showing up mid day working for an hour or two and leaving. Our house was a disaster for months on end. In the end we were left with hundreds of holes in the window frames we had to fill ourselves and uneven windows boxes. Not to mention we have to paint them ourselves as well. No one who comes to our house can believe this is a considered a completed job. I can’t get over the complete lack of care in even making the boxes even. Had we known from the start this company would not be able to complete the job, we would have went elsewhere.Edited to respond to the business owner: you recommended the contractor to do the installation. He even used your equipment and told us he had help from some of your staff. He told us he is your close personal friend. We have uneven window boxes all around and the amount of noise leaking through them is unacceptable. You should no longer refer all your work to this contractor if you can’t acknowledge the mistakes made. We are out an excess of 10k just to fix his mistakes. We had another company come out and review what was done and they couldn’t believe an accredited company such as yourself would associate with such poor workmanship.

Patrick Ryan

2023-10

Crew was fantastic. Roof, gutters and siding. All done on time and on budget. House looks brand new. Thank you guys!!

JP Livesound

2023-04

Anthony did an awesome job setting this up .the roofers were on time did their job, well the cleanup was exceptional. and all debris was removed and the roof looks fantastic my neighbors are all over and on about it. I will use him again for windows coming up soon . Professional and courteous.

Jael Castillo

2022-04

What an AWESOME job Anthony and and his crew did! We had them install 4 storm doors because our Greater Swiss Mountain Dog put his paw through 2 of them. I love that they came out to measure each door as part of their estimate. I know this may seem like no big deal but we had contacted 2 other companies for the same job and all they did was come w/o measuring anything and left an unreasonable estimate. We had many questions and all were answered promptly and professionally. We definitely recommend to allService: General door installation

Martin Keane

2022-04

Precision replaced windows in my home and condo. Retrofitting windows is imprecise at best. The quality of the windows recommended was excellent and the crew (exceptionally courteous and hard working) did a good job with a difficult task. In particular, Anthony, was very responsive to issues that arose and was available anytime i attempted to contact him. Highly recommend.Martin KeaneNorfolk, MAService: Window installation

Roy Blum

2023-04

I replaced a large double hung bottom obscure glass window in my condo's bathroom.Tony came for measurements on mid September, 2021. A third of the payment was transferred to Precision two weeks later. Three months later, on mid December, John Freeman and his assistance Matthew came over and installed the window. They finished installation within two subsequent days and did a good job. John was friendly.Service: Window installation

Elvira DeLuca

2022-04

Precision put replacement windows in my dad’s home as well as his two-family rental house. The folks at Precision are very professional, had great products, and the installation was top notch. My dad has contracting experience so he knows a good job when he sees one, and he was very pleased.Service: Window installation

Dom Yam

2021-04

Can't be any happier with the service. Tony is very professional and responsive. I had my roof, siding and gutters replaced in one week. Looking forward to dealing with this company again. Pricing was fair and competitive. Wish all the contractors have the same work ethic.

James Doherty

2020-04

Great experience. Staff was very knowledgeable, responsive, and helped me understand anything I had questions with. They made some recommendations on future projects, but didn't push for the extra sales. This made me feel very comfortable with them.Workers did a very good job, with professional finishing. The windows and doors that were installed look great.

Russell Opper

2023-08

I was very impressed with the quality and professionalism of Precision Door and Window. They also came to my condo during a near tornado to finish the job.

J H

2022-04

We hired Precision Door and Window because of positive reviews & because they have been in business for 60 yrs. A neighbor has since said he wished he knew we were hiring Precision- he would’ve steered us in a different direction. Another spoke about their shoddy work & the mess they made in her home. Had they posted reviews, we would have paid attention.I’ve never written a negative review. Have had many contractors here over the years. Everyone makes mistakes & missteps, right? Well, we absolutely do not recommend this company for doors, siding or gutters- unless you have a job that allows for loads of random time off to deal with multiple phone calls, re-visits & no shows, & unless you don't really value your home.During this ordeal with Precision, we learned of their reluctance to pull a building permit for our project. We wrongly assumed they would take care of whatever they should do, & we were unaware that the permit needed to be posted on our property. Eventually, & after much discussion, they did pull a permit.It has taken months of patience & then frustration to finally have 4 new doors that work properly. All 4 doors were hung ridiculously. 2 doors had gaps so long & wide that we could clearly see the outside from inside our home. 2 doors scraped the flooring; 1 scraped so badly it took the finish off the floor & the other screeched so much that eventually the rubber runner on the underside started to come off. We were patiently calling for several months, & later, well, not so patiently.They came to repair their doors, yet had to return countless times to get things right. Very disruptive to our work schedules. The last visit took hours & left a royal mess with sawdust in/on furniture, appliances, walls, drapes, etc. That was last week & we’re still cleaning.They ordered & affixed new shutters which were too small for the windows. Once we saw this, they did order proper fitting shutters. However, the screws for the proper shutters had to go into different holes in the siding. This left approx 84 holes in the siding from where the wrong shutters were screwed in. They tried to assure us that since the holes were behind the shutters, it was ok to leave the holes as-is. After months of discussion, including our concerns about infestation, moisture & mold, they did plug the holes with some kind of goop, with no guarantee that the goop will hold.As they removed & replaced the vinyl siding, each evening we picked lots of nails off the driveway. We’ve since picked up hundreds more & shards of debris on the property. We’re still finding them. It’s a concern with mowing.As requested, prior to replacing the siding, they removed an old exterior AC unit from the 2nd level. They sawed off the AC pipe at the exterior end & left the remainder of the pipe extending into our home. We don’t know why they didn’t just remove the pipe. When asked what they did to seal off the pipe from insects, weather & mold, they told us they covered the pipe with wood, house wrap & the new siding. We suspected they were not truthful. So, days later, we asked again. This time they mentioned nothing about wood. Instead, they said they blew hardening foam inside the pipe to seal it. Huh- we then investigated on our own. Well, they did not cover the pipe’s end with wood, or even house wrap. They did not fill the pipe with anything. They simply covered it with vinyl siding. We have photos from inside our home, of the sun shining through the bare siding and into the pipe. Months later, Precision sent someone to fill the remaining piece of pipe with silicone & cover the area with house wrap and again with siding.One new downspout is still not draining properly, despite their attempts to fix it.Dealing with Precision Door and Window, we were too slow in learning not to remain hopeful, not to trust them. We expect them to reply to this public review with apologies & to say our experience is very, very unusual, that they stand by their work & will do whatever it takes to make things right. Ugh.Services: General door installation, Gutter installation

Dwight Crowther

2019-04

Received 3 estimates and chose Precision for the job. They showed up on time and did a fantastic job. The crew was hard working and supervisor John was attentive to any questions I had. I highly recommend this company.

Cathy

2021-04

We called around 3 pm and Christopher came at 4:30 to repair our garage door that wouldn't open. He was able to do a major overhaul on our 30 year old garage door and was done by around 8:30. We were very pleased with the job and the service. Christopher was great!Service: General repairs & installation

Stuart Sandman

2021-04

Ordered a front screen door from Precision Door and Window. They came to measure on 5/22/20. I was told that it would take about 5-6 weeks for the door to come in and be installed. When I called to check on the order I was told that the door was in and would be installed on 7/11/20. Got a call from the company today July 9th that it still wasn’t delivered to them yet and even if it was they only do “small jobs “ on Saturday and because of the predicted rain they wold not be able to do it. The waiting is understandable in these times but I do not appreciate being lied to about the door being in their facility. Cancelled the order today. Never good to lie to the customer.

Sam Kaplan

2021-04

Needed some siding repairs done. Work was done promptly and at a completely reasonable price and looks great. I also liked the fact that they didn't try to upsell me on unnecessary work. Great company to work with.

Michaela Perez

2018-04

I am sure this company probably does great work once it is approved, estimate is good, but, there is a drawback. I just got off the phone with a supervisor because they want both homeowners present just for the estimate since there have been liabilities in the past in terms of consent for the work. It is their policy and if both people who are on the deed are not there, they will not give the estimate. I do not know about anyone else, but I can tell you, I am the head of household and both of us should not have to take a day off just for an estimate. I said that until the policy changes such as using a document to provide consent by all parties, I will not be doing business with them. We are hardworking people and cannot both be present just to hear about the cost. The whole point of an estimate is to compare quote to make the best choice. It is not meant to be a cumbersome process or be a waste of money/loss of wages.

sanjiv shah

2020-04

We were replacing 2 casement windows in our condo. Getting an estimate was very easy. The installation was very clean- the crew were great. Highly recommended

Kevin O'Brien

2019-04

Precision Door & Window is one of the best companies that I have ever worked with. They are on time, courteous, and worked with me on my many requests and questions.I've worked with a lot of people in IT, but Precision is the best I have ever seen at installing Windows.

Sheila Numes

2018-04

I'm very pleased with quality of windows and workmanship of the installation and employees. Definitely did a good job and plan to do business with them again. Windows and door look great.

Nathan Treat

2020-04

The best places to go to when you need anything done to your house! They do windows, siding, roofing and more! The staff is friendly and professional, and the work is top notch. Would highly recommend using them on your next project!

Jay Pasionek

2023-06

They came within the quoted time. They were very neat and the door is fantastic. Thank you Precision Door!Service: Custom doors