800 New Look - The Hail Storm Pros

Bob Reiman

2024-04

800 New Look did an outstanding job from the initial inspection of the hail damage to the final completion of the roof and siding. Jim did an excellent job from the start surveying the damage and later helping with a roof leak before the roof was replaced. That convinced me that 800 New Look was the company to do the work and promised to make things right. Installation and repairs were completed without issues. The installer Jason did an excellent job of making the trim and siding look great. I would not hesitate to call 800 New Look again.

Rick

2024-04

We hired 800 New Look when we had extensive damage on both of our homes due to a hailstorm. They did a fabulous job on our new vinyl siding and new shingles on our roofs and sheds. There crews are very hard workers and are perfectionist on their work. I highly recommend this company and trust me, You won’t regret it!!! Both of our homes look like they just been built and gave them a whole new look!!! Thank you 800 New Look!!! We couldn’t be happier!!!!!

Lisa Hanson

2024-03

Quality work, professional, punctual.We had major hail damage, they replaced the roof, windows and siding. I have never seen a more hard working crew of men. The only time they stopped, was half hour for lunch. My house looks absolutely beautiful. They were very meticulous and did everything to perfection. Would recommend them to anyone.

Thomas Mirabitur

2024-04

Recent roof replacement with 800 New Look and overall we are super pleased. Donald and his team do excellent work, highly recommended!

Debra Gallop

2023-10

We have used this company twice and have been extremely pleased with their work and their customer service. This time it was for the replacement of our roof. Matt Cepak took care of the whole process from start to finish, coordinating the entire job. The crew that installed, worked extremely hard and made sure there was no debris left on site. We couldn’t be happier with the end result.Service: Roof installation

Dawn Collins

2023-05

The team at New Look worked extremely well with us when doing major structural roof repairs for my mom due to wind damage. They made sure we understood what they were doing and that we understood why. They ran into unexpected work due to a poor quality job not caught by the township inspector several years ago and took care of that as well as the originally identified work. They helped me while working with a challenging insurance adjuster and helped to make sure the insurance paid the claim appropriately. I would gladly work with 800 New Look again and recommend them highly.Service: Exterior structural repairs

Melissa Smith

2023-08

I wanted to share and say that working with Bill Wheeler in helping a customer to coordinate removing their solar panels and reinstalling them so that work can be completed on the homeowner's roof has been great. He has been very helpful in finding Michigan Solar Solutions to do the work of removing the customer's panels to be reinstalled when the roof work is completed. He was able to obtain a quote for work for the customer and handled all the necessary paperwork. This company has employees that go above and beyond for their customers. We hope to work with this company again!

Lisa Fernandez

2023-05

BEWARE! We hired 800 New Look in 2009 to install a new roof. Long story short they failed to do the installation correctly which is now reflecting on the inside of my home. I reached out with a big issue, they said they would come check it out, they never showed up so a good friend that is a roofer came over and said there were many things wrong with the roof due to incorrect installation. He fixed the urgent problem as no one came from 800 New Look. When someone finally came from New Look, they agreed that there was a lot wrong with how the roof was installed. Missing flashing around the chimney, around the vents and the bay window roof was completely rooted due to missing drip edge and flashing. If you had a roof installed from them or any other company, have it inspected, or you will be replacing your roof 12 years sooner than expected and you may have damage happening that you are no aware of. Note, flashing is very important, keeps water out. Believe me, I will be a courtroom once I have all of the damages fixed and new roof installed properly.Service: Installation

Larry Vincent

2023-05

During one of the windy days last month I notice a piece of siding came loose I contacted 800 New Look and by the end of the day the siding was fixed. I was happy with there quick response as well as there replace of the roof and siding about 4 1/2 years ago. A professorial job all the way around! Thank you.

Alla Tabak

2023-05

I just replaced new roof using 800 New look and claim was paid by insurance ( damaged after hail storm). It was 5 star service from start to the end. I got Landmark Pro shingles as I wanted and all work was complete in time frame as we agreed without any complains on my side ( it took less than 2 months to approve claim, get payment and replace new roof). I want to tell additional thanks to Brian, sale manager, who handle my roof replacement, helped me with insurance claim and made all process so easy.

Joseph Lafferty

2023-05

Brian and his team at 800 New Look were very responsive and helped explain how the process works. There were never any surprises. The installation team were professional and did not leave a mess behind and were very mindful of our surroundings. I highly recommend 800 New Look for your next home project.Service: Roof installation

Dylan Dunne

2022-05

I had a great experience with Matt and the team from New Look. I hired them to do a full re-deck and new roof on my house. I spent a ton of time calling around for estimates and landed on these guys based on their thorough initial inspection, online reputation, and competitive quote. The whole job was done in a day (prolonged a bit only due to bad weather) and I'm very happy with how it turned out. I've already hired them to come back and replace metal trim and gutters in the near future. Absolutely recommend this company.Service: Installation

Christine Mella

2019-05

800-New-Look was great at helping me work with my insurance. They made every step easy and were always just a call or email away if I had a question. They completed our new roof quickly and did a great job at cleaning up everything when they were done. The finished job looks great! I would definitely recommend this company.

Jojean Schafer

2020-05

We were very happy with all aspects of our home roof replacement. Clint was a delight as estimator and contact. Brian was helpful and the actual crew was very hard working. Minor issues were promptly handled. The resulting roof looks great. We would recommend this company for this service and have already referred another party to 800-New-Look.

Mark Krzyskowski

2020-05

Matt was extremely helpful from day one until the completion and inspectionof our roof answering any questions or concerns we had. He also met with the insurance adjuster at the house to make sure the process went smoothly. The crew did a wonderful job with the installation and the clean up was excellent. I would highly recommend 800-New-Look.

Leslie Derbyshire

2018-05

Brian did a great job for us. The crew was very professional, started on time, finished on time and the roof looks fantastic! They did a great job cleaning up including all the nails. Brian gave us a very competitive bid on the job. I couldn't be happier with the job that 800-New Look did for us, I highly recommend this roofing company.

Jaclyn Reschke

2018-05

My husband and I recently had our roof done by 800 New Look and are thrilled with the results. The sales team was so helpful and great to work with. I was skeptical at first as they came to us as door to door salesmen. Geatano specifically, was extremely responsive, patient, and knowledgable with the millions of questions I had. I appreciated having a contact to help us through the entire process. The crew finished our roof in a day! By the time I came home from work, everything was completed, cleaned up, and it looked great. The billing team handled all of the work with our insurance company after we made the claim and made the entire process seamless for us. I would highly recommend 800 New Look!

Adina Smith

2021-05

We had damage from a hail storm to our roof, which needed completely replaced, as well as damage to our siding and windows. But 800-NEW-LOOK made this otherwise huge project a thing of the past, and took care of everything. They were courteous, quick, provided quality work, and our home looks great! I highly recommend giving 800-NEW-LOOK a call for all your home restoration needs!!

Basma Fakri

2019-05

My husband and I are so fortunate that we met Brian Mussen from 800 New Look. We had wind damages to our roof. We started the process of searching for a good contractor to fix the roof. We were not impressed with the first call. So, we called 800 New Look, and we are glad we did. Brian came by our house explained the whole the process. We both agreed that we can proceed with confidence with him.Brian and his team were/are very punctual and professional.Brian helped us with the insurance company's claim and answered all of our questions. The work was done in a timely manner and to our satisfaction.We highly recommend 800 New Look. Excellent job!

Monique Runyan

2018-05

800 New Look is an excellent company! They worked directly with our home insurance company during the entire claim process to help us get our hail-damaged roof replaced. Everything went quite smoothly...including the actual roof replacement, which only took one day from start (tear off of the old damage roof) to finish (installation of the new roof). I would absolutely call 800 New Look again...and I would definitely recommend this company! Nicely done 800 New Look!...and thank you!!

Elizabeth Tice

2017-05

Highly recommend this company. They replaced our roof due to hail damage. Representative was knowledgeable and helped us to select the best materials for the job, worked with our insurance company to get the claim processed and quickly completed the job. Workmen were very competent, completed the job rapidly, and were extremely careful to clean up the site after each day's work.

Wade Dobson

2020-05

800 New Look is a wonderful company with a fantastic staff who was knowledgeable, polite, and experienced. They were very accommodating to me as I was going through a divorce and set up a payment plan for me to pay off my bill at an appropriate monthly amount that worked best for me. I would recommend anyone to have their roof redone to call and hire 800 New Look.

John Smith

2021-05

Thank you 800 New Look for our new roof in one day. Thank you for pursuing me and helping me through the insurance process, as it takes me a long time to make decisions. 7 men tackled my roof that ended up having 2 layers of shingles on it. It was a long day, but they pushed through and did a fantastic job.

J S

2020-05

Having a new roof installed can be a very stressful process, but 800 New look made us very comfortable through out the process and were transparent. Matt was so pleasant to deal with, he answered all of my questions and guided me through the entire process promptly. Would absolutely recommend them to anyone who is looking for roof installation.

D J

2023-12

They did a nice job with replacement of roof, gutters downspouts and siding. After we experienced a hail storm.

Kathy Scafuri

2020-05

We were very pleased with all aspects of our roof installation. Melisa did a great job with sales, the installation was started and completed in one day, AND the clean-up was very thorough! We already gave the company information to our neighbor! They checked back with us frequently to see if we were happy customers.

Mark Roden

2020-05

Joel at new Look and his team were absolutely awesome. They took care of everything with the insurance company, were prompt in their communication and in the end the roof looks great. I would highly recommend the team at 800 New Look if you have any damage from the latest storms or in the future.

Tony Lipinski

2020-05

800 New Look took care of our damaged roof quickly and worked with our insurance company very efficiently and effectively.Took a project that had us worried and handled with ease and upgraded our home with a better roof.Insurance company even sent us a rebate for the improvement.

Lauren Direzze, Realtor

2018-05

What an awesome experience. We had storm damage so New Look worked with our insurance company to complete our job. They talked with the insurance company many times to do the job right. From start to finish, everyone we encountered was nothing but professional, helpful and nice. THANK YOU New Look for the fantastic job. I have given many people your information.

ron saponic

2018-05

It was a pleasure working with the owners, the office staff & the roofers of 800 -New Look. They displayed professionalism and expertise at all levels!!! The owners and office staff were always available if we had any questions. The roofers were efficient and genuinely showed respect for our property during the tear down of our old roof and the installation of the new roof.Every step of the roofing installation was done to perfection. We highly recommend 800-New Look.....JOB WELL DONE*****