4.9 (204)
3364 S Reese Rd, Frankenmuth, MI 48734
(989) 248-7593
911restorationtricities.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Beth DeGeer
2024-04
All of the management and employees were absolutely wonderful while working in my home. What an amazing transformation of my home, new floors and kitchen!I would definitely recommend them.
Tyler Polich
2024-04
I will forever recommend 911 Restoration! They had someone come out to my house a couple hours after I called and gave me a very reasonably priced quote on a mold problem I had in my basement! Couple days later they came and got the job done. The work they did was very good! The communication was awesome, they called before they showed up and when they were leaving. I would 100% recommend this company over any other. If I could give them 100 stars I would! Definitely a 10/10! Good work guys
Sally Heinzman
2024-04
I contacted 911 Restoration of Tri-Cities for my parents who were selling their home and thought they may have mold in the basement. I spoke with Jeff who was prompt in coming out to evaluate the basement that evening. He was able to a crew out to their home the next day. My parents could not say enough about how happy they were with the results and the crew. Jeff explained the process of mold remediation and what to expect. Chuck and Andrew were efficient and thorough and went above and beyond with attention to any detail. My parents felt involved with the process and comfortable being able to sell their home without complications from the home inspector. Would recommend 911 Restoration.
Scott Csutora
2024-02
Easy to deal with, met our price and did a great job. The Crew was kind and courteous, and made sure I was happy with the job when completed. Thanks Guys!
Whitney Wright
2024-04
These guys are seriously the BEST! Really...the nicest and most helpful guys! Mario came out first thing the next morning after we called in a panic for water in our crawlspace. He was quick, professional and understanding. He helped us through the whole insurance process and kept in contact with us throughout. Austin and Khoa are our real heroes though! Austin came back to our house SEVERAL times to check out the progress of our crawlspace drying out and him and Khoa did everything they could to get everything dried and cleaned up and back to where it needed to be, even when things were a bit more difficult than expected. They were so helpful and so professional and we would truly recommend them to anyone that needs this kind of service done. Call them! They're amazing!
Chad Foerster
2024-03
What a great company. I recently purchased my home from my Father (recently passed) and was concerned about air quality due to the age of the home and minor water leakage in the basement resulting in some molding. I called Jeff and he was here within several hours and did an air quality test and had a crew out the next day to spray/clean/and sanitize! They did a fantastic job and Jeff and his guys are all top notch...very friendly and professional! I would recommend 911 Restoration over any other!
Michele DelGreco
2024-05
I can’t say enough about the crews who came to my parents house to clean up after the sump pump quit and the basement flooded. Andrew was the person who came out to survey the situation and he put us at ease that they could take care of the mess. The crew worked so very hard clearing out decades of my parents stored “stuff in the basement”. They also made sure I didn’t miss some very special items that may have been thrown to the dumpster. For that I’m especially grateful. And of course they cleaned, disinfected, dehumidified and dried out the basement too!!! For all those trips up & down the stairs out to the dumpster and a clean basement-Thank You!
William Germain
2024-04
My wife and I were in a really bad spot trying to sell our home when mold was found in our attic and crawl space.I called and spoke to Jeff with 911 Restoration and they were able to come out that day to look things over! Not only were they able to remediate all of the mold we had, but they also did it at a reasonable price!They made the whole process so easy and efficient for us! He worked around our schedule too!I 100% will be recommending them to all family and friends! 911 restoration was a life saver!!!!
Connie Averill
2024-04
Amazing company! They have been great to work with. I was displaced after a water damage issue. They instantly pointed me in the right direction. They delt quickly with my insurance company and have taken so much stress of my shoulders. I would definitely use them again. They treat you like you're family.
Lauren Matherne
2024-04
I called reporting concerns of mold. They were able to come out same day as it worked best with my work schedule and reassured me it was only moisture build up and what products to get to take care of it. Would definitely recommend this company to family and friends!!
Lindsey North
2024-04
Jeff and his crew are very professional, prompt, and good at what they do! I am a realtor in the area and have recommended 911 Restoration to my clients, to other professionals, and on one of my own properties. I will continue to recommend them in the future!
Heather Brown
2024-04
I had to hire 911 Restoration in Frankenmuth for an issue with attic that was found during a home inspection. They came back multiple times till the job was taken care of and completed. Jeff and Mario and the crew were nothing less than professional and communicative and as a result, my home sold!!! I highly recommend them for any home restoration issues!!!!!
Rick Collins
2023-10
I buy houses and restore them to sell. This was the first house I did with water damage. It had mold in the crawl space and I set out to remediate the problem. After hundreds of dollars and hours wasted, I failed 2 home inspections. I call 911 restoration and got an immediate response. Jeff set up a time and I met with Chuck and Bill. They did an awesome job. It's unbelievable. Thank you guys.Update (10-2-23)Just 3 days after the guys treated my crawl space for mold, I accepted another offer on my house. A week after that, my house passed inspection. Today, I closed on the house. Thank you again guys.Services: Mold mitigation, Mold remediation, Mold cleaning, Water damage-related mold removal, Mold damage restoration
b hunt
2024-02
We've recommended 911 Restoration to many of our customers. Being a plumbing company in Midland, we've had many instances where restoration work was needed due to water line breaks causing flooding, sewage back-ups and mold/water removal. 911 Restoration is always readily available, very professional and have always left our customers very satisfied with their work. We highly recommend this company for your restoration needs!
Patrice Triplett
2024-04
Excellent service. The crew was very professional and asked and answered questions with respect. Completed the job in a timely manner and offered further advice once job was complete. I would highly recommend and use them in the future.
Jordan Davis
2024-04
I highly recommend 911 restoration as I called and got someone to come give me a quote in little to no time at all. They gave me an affordable price that couldn’t be beat, we’re fast and efficient. Overall they had great people and they did an amazing job!!
Dillon King
2024-02
911 Restoration came out the same day we called to clean up our basement after a sewage block up flooded it. They were quick, professional and reasonably priced. I’ll recommend them to anyone who needs quality service done quickly.
Dave Sloniker
2024-02
Kevin was a great help from the start of my call. Andrew Showel up in 30 min we had water come in our basement through a drain. Our insurance didn't cover the expense which was real bummer. The Manger Jeff gave me a fair price to clean the water and mold that started to grow . Thanks again everyone.
Derek Lamer
2024-04
I called 911 Restoration to check my house for a possible mold issue. They responded promptly and were at my house the next day after I called. Mario came and was very professional and knowledgeable. I would highly recommend this company!
Yaneliz Santiago
2024-04
My property got fire damage throughout the home and 911 restoration gave me hope again! I was completely distraught and had no idea how or when I was going to be able to get this house back to its glory. But thanks to 911 restoration we were able to get the home back to its original condition and sell the home. Without them this wouldn’t have been possible. They did a professional job and in a timely manner very impressed. Walked me through every stepped and most of all they care and it shows in their work. ONCE AGAIN THANK YOU!!
robert “Drjackass420” courtney
2024-04
Mario and Austin were very kind and professional. We had a hot water heater putting water all over our basement. They were here to help us within a hour. I couldn’t recommend a better company to use.
Gabby Lauchner
2024-02
We had a plumber make mistake in our home causing a major water leak. The plumbing company sent 911 restoration out within a hour.Austin and Albert set floor drying equipment up right away and was able to save the new hardwood floors we just had installed six months ago.
Suzzette Meredith
2024-04
Andrew and Chuck were awesome. They were thorough and professional. My bathroom looks better now then it did before.
Barb Higdon
2024-02
Mario from 911 Restoration is a very nice respectful man. They were here within minutes to clear out the water in our crawlspace. I would recommend them for anyone that needs quick service. Thank you Mario.
Alaina Marie
2024-02
911 saved the day, and the entire process was painless on our end. The first crew came out when our sump pump failed and dried and dried our basement out. The 2nd was there a week later to install new carpet and padding. I would recommend to anyone.
Elaine
2023-11
911 Restoration replaced my roof after a tree fell on my house. Not only did they do a great job but my new roof is beautiful! They were quick, respectful of my property and totally professional. I would not hesitate to hire them again.Service: Roofing
Mellisa Bowe
2024-04
Just like Roman said! They came out for our roof leak, cleaned everything up so fast! Honestly without Jeff and Mario I have no idea what our house would like today. Thanks so much team!
Lakin Miner
2024-04
Amazing work! Mario was super friendly and professional and got the job done efficiently. I will definitely be putting my trust in them in the future.
AMANDA Enlow
2024-02
I called and gave all my information to an operator on monday and was told i would recieve a call back from a specialist within a couple days. While on hold with the operator, a specialist did come on the line, asked about my issues, asked me to send some pics via text message. I sent the pics,was called on the phone by the specialist, who told me it was black mold and then proceeded to set up an 8am appointment for Wednesday. Wednesday got here and guess what....No call, no show. Just ghosted us. Zero stars is what this place deserves!! How rude that you dont value your customers time and just ghost them?! If you want or need mold testing or remediation services with great customer service call Michigan Air & Mold Testing LLC. I called them this morning after 911 ghosted me, they were here the same day and even took my call while on a job site. They were courteous, friendly, prompt, and actually came to test the mold instead of trying to fear monger me into thinking immediatly it was black mold based on a photo. 911 was unprofessional and rude to waste my time like they did. Do better 911, do better!
emma boychuk
2024-04
Some before & after photos. Chuck & Tannen did a great job! I would definitely recommend them to anyone that would need their help! Great prices & great work !
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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