ABC Supply Co. Inc.

Lisa Curnow

2023-08

As a neighbor residing in the vicinity, I recently had an unfortunate encounter with a delivery of shingles, and I feel compelled to share my disappointment with the service provided. The incident took place this morning in the back alley where a driveway is located, and it left a lasting negative impression on me.To begin with, the delivery crew displayed a complete lack of care when it came to handling their equipment near a beautiful maple tree. Despite having a crane at their disposal, they showed no concern for the tree's well-being and callously broke several large branches in the process of unloading a mere pallet of shingles. It was evident that they made no effort to avoid causing damage.What was even more disheartening was their response when I brought their actions to their attention. I expected some form of accountability or an apology, but instead, I was met with an unprofessional and dismissive "so." This level of disregard for their customers, as well as the environment, is simply unacceptable.As a neighbor, I am well aware that the homeowner, who resides at the property where the delivery took place, truly loves and values her trees.The damage inflicted upon the tree cannot be reversed, and it further emphasizes the need for service providers to prioritize responsible actions. Any reputable company should recognize the value of their customers' property, including the trees that contribute to the beauty and environmental well-being of the neighborhood.Given the unprofessional conduct and the unnecessary harm caused to the maple tree, I have decided to leave this negative review. It is my hope that by sharing my experience, both the company and my fellow neighbors will be aware of the lack of care demonstrated by this delivery team.I urge the company to take this incident seriously, address the issue with their staff, and take steps to prevent similar occurrences in the future. Respect for customers, neighbors, and the environment should always be a priority.In conclusion, I cannot recommend this service based on my experience as a neighbor. It is my sincere hope that improvements will be made to ensure a more professional and responsible approach in the future.(Note: This review is based on an isolated incident and may not reflect the overall quality of the company's services.)

calvin ackley

2023-05

I wanted to send a decent sized generator with wheels (4x4x6 feet). I was given a quote (pleasant on the phone, the only reason I'd give it a 1 star). I clearly communicated the exact details (it needed to be secured on a pallet). And for the price savings I decided to bring the product to the Grand Rapids location 90 miles away. When we got there the shipping dock (or whatever you call it) the guy that was going to take it off the truck rejected it immediately because he said it needed to be completely inclosed in a box! Horrible communication between the front office (or wherever) and the people unloading the products to be shipped. I got another quote later in the day kindly explaining the situation and the lady on the phone (really nice) said she would explain the situation to the higher ups with keeping in mind the wasted gas money and 1/2 a day bringing it to GR. We got the new quote and there was NO discount even put into it considering it was a mistake on their end. Poor business practice, go elsewhere. Obviously they are big enough and don't care.

Michal Kulka

2023-05

Best ABC to do delivery. Fast and nice people (Michigan)And for Wisconsin people. It possible to work with two or more persons same time.

Robert Freeman

2018-05

Rick Dawson and his team are awesome. They show respect and care for our Above Roofing team as if they were their team. Excellent customer service, on time deliveries, easy special order process. I'm glad we are partner and plan on using their services for a long time. Thank you ABC.

Fred Lamm

2023-05

Always enjoy going here. They take trucks on first come first serve. I have never spent more than an hour here.Great friendly staff.

William Norton

2023-10

Alisha, Todd and Patrick 3 people that would help you anytime. Just 🤙 call!

Greg Willis

2023-11

The front desk is always professional and curious.

Scott Schadewald

2020-05

Very helpful. Also gave me a couple of 1 gallon samples of a product they do not carry in the 3 gallon buckets I was looking for. Highly recommended.

Jerry Bronkhorst

2020-05

Great place to work. The people are like family. The contractors that come in and buy materials are always quick with a joke and a laugh and we have fun!

Lupe Rodriguez

2019-05

Fantastic l like it how they always serve you as soon as you go inside.

unraveled senpai

2019-05

Has everything I need im a roofer and it's very rare for abc to not have something I need people are friendly service is great

Donald LaVair Jr.

2019-05

So far So good... The Great me nice... Even Chad....

Alejandro Alonso

2018-05

Excellent customer service. This is the fastest supplier.

Jereme Lambert

2023-05

Always knowledgeable and helpful.

Levi Coblentz (Nonpoliticalcorrectness)

2019-05

Very friendly and the service is top notch

jeremiah victorson

2019-05

Nice to go where everyone knows your name.

Elizabeth Riegel

2020-05

Super helpful and kind staff

Kevin O'connell

2018-05

Great crew, great service.

Wes Pease

2022-05

Very helpful and friendly

Brad Mol

2021-05

Great customer service

D Newman

2019-05

Got leaks.....will fix em

Mark Horstman

2020-05

There helpful and respectful

nathan mulac

2020-05

They got every thing roofing

James davis

2020-05

Good service

Agustin Gomez Gomez

2023-05

Good

Bob Ackerman

2019-05

Thanks Dan!