Frey & Son Automotive

4.3 (79)

7150 Brooklyn Rd, Napoleon, MI 49261
(517) 536-4869
freyandsonautomotive.com

Claimed
Auto repair shop
Auto body shop
Car repair and maintenance service
Diesel engine repair service
Mechanic
Tire shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kyle Mark

2024-04

I have been going here for 10 years. Carl did my fuel pump 2001 focus charged me 280$ to program the fuel pump, 760$ total Come on man I’m not an idiot are you going to sell me some blinker fluid too… sorry won’t be back got me once not twice.

jeff frey

2024-01

Shady business practice got quote for four rotors and four brakes, receive two rotors and four brakes. they never bothered to call me to inform me that my rotors were special, they never told me that they are not putting on new rotors they never told me a word about it. Invoice seem to be the same as quoted but then I had a flat tire a few days later and discovered I didn't get new rotors when I called to inform them about it they claim to have resurfaced the front rotors they certainly don't look resurfaced apparently same price as new? No adjustments just excuses

Kelly B

2023-08

Great experience here! Will definitely be back when I need automotive work done in the future. Friendly, fast, accommodating and very reasonably priced. Great to have this local small business in our area. They were busy when I came in and yet slide me right in.Service: Tires

Murtiag (Murt)

2023-05

Several years ago, I took a classic (mid 80s) car here for an alignment, was told I had somehow installed my new struts incorrectly (what?) and they'd have to charge me extra to fix that, and then that they couldn't let me leave because it was unsafe to drive (I had driven it there), and I finally left with no alignment and a broken window mechanism after the mechanic slammed my driver's door.I'll never take anything to this shop again.

Heather Hellner

2023-05

Saved my life twice in ten days. True story.Most recently, I dropped my Jeep off on a Sunday after it was shaking uncontrollably; it needed a new driveshaft on both ends. Was fixed in less than 24 hours, no joke!Carl is amazing. Thank you so much.

zack kruger

2023-05

Awesome people. Called on a set of tires for my f250 got a great price and a set of awesome tires. Go see them for tires or any repair needs. They are awesome!Service: Tires

Brien-Sammi Aman

2021-05

Brought our car in for noisy brakes. Carl told me he'd take a look at it the next day and let me know what it needed. Later that day, he called with a quote. They ended up getting our car done quicker than we expected. They were very polite and explained why they had to replace all the parts. We'll definitely bring our car here any time it needs a service!!Service: Brakes

Mark Moore

2022-05

Did a great job on my Nissan Maxima had many problems they fixed. Rear wheel bearings, calipers,break pads,rotors. Also replaced front control arms and installed new tires with alignment. Great job take your vehicle there for good service. Thanks Carl and your crew.

Brien Aman

2021-05

My 2014 Audi A6 had what I thought was a grinding wheel bearing. Brought it in, and had it diagnosed as such. Carl called me very shortly after I dropped my car off to let me know what was wrong and how much it would cost. Got my car done a LOT faster than the dealership told me they could get it done. Everybody else wanted to hold my car for almost a week. Carl had it in and out in no time. Ended up needing another wheel bearing shortly after, and had the same experience. It's worth the drive to get a quality experience and good work done!Service: Steering & suspension repair

Justin Nichols

2021-05

I brought my truck in with a timing issue and was told it would be looked at with in a week or two, took almost 3 months before they finally pulled the truck in. They pulled the oil pan like requested and told me that a main bearing spun (would need a motor replacement) they quoted me 8k for the new motor and replacement, I told them that 8k was out of my price range and that I would pick the truck up and I would pay for their time. when asking about the labor times and cost of the work they said he first said 3 hours (probably 400ish in labor) then when he sent me a new quote he told me he had 7 hours in labor. Which was udder BS because all he did was pull the front axles out and drop the oil pan and didn't even put it back on. Upon taking it to another reputable shop I was shown that the main bearings had no bluing and the bearings were perfectly fine. A vct valve had failed (the entire reason why I brought the truck to freys). They tried to upsell me on a motor that I didn't need, I'm disappointed because I had 3 separate references to freys and was told they did fabulous work but after it sitting 3 months, calling me at 12pm at night to give me a quote I already had then lying about labor time I'm baffled. I understand they could have misdiagnosed the motor but they couldnt provide photos of the damage or get back to me when I would call multiple times I had it and took my truck to a shop local to me. I had the truck towed over an hour and a half only to be toyed around. They are very knowledgeable at freys but they definitely tried to play me a fool.

Charra Bennett-Hammett

2013-05

Once again Frey's has taken awesome care of me. My car was making a noise, I called them and they said come on up! I ran up there in a panic and Carl stopped with he was doing to come out and look at my car and knew what was wrong in an instant. He even gave me a hug to make me feel better and told me not to worry they would help us out. His wife is super awesome and she looked up the price for the part and when I brought my car back and she ALWAYS puts up with the million calls i make after I leave with questions! They had it done in less than a day. I can't say enough good things about these guy! Really good people - they take good care of their customers and always make you feel like family.

William Leppert

2018-05

Putting a vinyl hood decal on my new car was all I needed and we called and stopped to be sure they were comfortable with the job. I received no phone call they were having problems on the day of installation, I called to make sure it was done, no indication that there was any problem with the installation. When I arrived, there was a large wrinkle in the decal and several bubbles. And although this was pointed out by the owner, he tried to explain the wrinkle away by saying that my new car with just over 2000 miles had several scratches in that spot and that is what caused the wrinkle. Steer clear of this business, their communication is lousy, the owner was dishonest (my hood did NOT have scratches) and their skills were dissatisfactory. All he had to do was be honest up front and they would have received a better review, people make mistakes, I get that, but to try to hide the mistake by being dishonest is no way to run a business.

Cj Stull

2023-05

Great staff great service best tire prices around he beats all the big name tire companies around town I would recommend them for tires and any other servicesService: Tires

Brenda Schau

2022-05

I called them, told them I had a nail in my tire. they told me to come in I showed up 10 minutes later and they got me right away. It took ten minutes to fix. Super happy thank you guys so much for your help!Service: Tires

Tracy Titler

2023-05

Went to Frey to get a new set of tires. He beat other quotes buy several hundred dollars. I was in and out in an hour!!Service: Auto maintenance

Michele Mayer

2023-05

Always great to have Carl work on our cars, very nice, all of them, and they get the job done right!!

Ashie *

2020-05

Love this place!!! Freys is amazing & does a great job fixing our cars. They are quick at getting the job done & do it right the first time unlike some of the other mechanics ive gone to!

Jerry Poronsky

2022-05

These guys are the best. Everything I go there I get excellent and fast service, honest diagnosis and very fair pricing.You need to try them out and see for yourself.

john smith

2021-05

Big shout out to this company. I had a flat trailer tire and they went out of there way and got me fixed up with a new one faster than I expected. Need to check them out if you need something

Ariana Cooley

2022-05

Great fast service. I would recommend them to anyone needing service done on their vehicle. They helped me when no other auto shop would.Service: Brakes

Mike L

2024-03

Frey & Son very courteous ,honest and Carl took the time to explain the problem they gave me a very fair price and finished the job fast I suggest if your vehicles need repair or diagnostic bring your vehicle to Frey &Son you'll be happy you did.

stephen sager

2021-05

They fit my vehicle in today and will even bring it back to me when they close tonight. They are really reasonable on their prices and will try to work with you if you're on a budget.

jesse wood

2016-05

Horrible place. The owner carl will rip anyone off as fast as he can. Hope this place runs into the ground.. I sent my van there and he charged me $900 to fix it.i got 2 miles down the rd n had to get it towed back. For a year he kept saying that it wasnt done yet.. Then i find out he sold my van n said i abandoned it.

Bryton Guernsey

2021-05

Service was quick, however I did have to wait about 5 minutes for someone to come to the counter. My alignment only took 26 minutes and is great especially at $60

Tyler Heiney

2021-05

Awesome job on getting my Kia Sorento fixed. Fair prices too. Will definitely be coming back in the future. Thanks.

Sue Stumbo

2020-05

I have had all my cars taken care of by Frey & Son. They have great attitudes and take great care of me.I recommend them to everyone.

John Sanderlin

2018-05

Wife used their service for an alignment. Wasn’t done correctly. They were very rude when speaking to her. Also I suspected sabotage because upon inspected our vehicle I discovered a newly installed(by me)rear sway bar link hanging off.

Cynthia Miller

2019-05

Honest and friendly and reasonable price's. If I hadn't moved further away! I'd still take my vehicle there only.

James Dolman

2022-05

Called about my duramax said they'd get it in first thing early following week. I called following Tuesday no answer. My father called the next day they answered. Wasn't until Friday they wanted to put it on a hoist and look at it.

Paul Fotschky

2021-05

The best repair shop I have ever been they helped us out with our 1984 bus I am so gratful for all their help and would recommend to anyone whe sees this they are the best I can never thank you all enoughServices: Steering & suspension repair, General repairs & maintenance, Brakes, Battery

Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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