4.8 (52)
4438 Haines Rd, Duluth, MN 55811
(218) 724-5800
loyearrestoration.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa z
2023-06
Loyear is great. They treated our wall/ceiling damaged by the bathroom water leak. They thoughtful and kept the baseboard trim for me so that the repair team can re-use them. The price is reasonable also. My insurance actually funded me more than what they charged and they let me keep the extra. They said they only charge what they had worked on. Hard to find a company honest and trustful like them nowadays.Services: Mold inspection, Water removal, Water damage-related mold removal
Sherri Werner
2023-09
After a broken water main, we had 6" of water in our entire basement. Our insurance recommended another restoration company, and it was a disaster. They did not remove the water, let wet textiles in the basement and garage for months, and didn't show up to work. After we fired them, I found Loyear Restoration, and they were heaven-sent. Karin came out immediately to take a look, then the owner John also came out. They swung into action and were there with a team every day with smiles on their faces. It was a complicated job with a huge loss of personal property. They were so kind and considerate, reassuring me that everything would be cared for. I really can't say enough good things about Loyear. If you have a disaster, they are the people you want to look after you. Thank you, Karin, Elizabeth, and Dom!!Services: Flood cleanup, Water damage-related cleanup & repair
Mark Sundberg
2021-05
They did an EXCELLENT EXCELLENT JOB!! We brought our rectangle 7’x10’ area rug to them to be made into an oval rug. They cut it to an oval and then bound the edges. Their workmanship is top-of-the-line! The price is very reasonable! Service is friendly and prompt! This is the third time we have used them for rug binding and have been extremely satisfied every time! I can’t say enough good about this company!Service: Flooring
Jacqueline Archer
2022-05
I cannot say enogh about this company. I have used Loyear cleaning for years as my go to cleaning company for clean up after construction projects, upholstery & carpet stain (rental damage) clean up after sewage back up, water damage etc. They show up on time, get the job done and go above and beyond to always assure a great customer experience. Joanne is the first point of contact and her customer service skills and years of knowledge are simply amazing. They are a local business and truly care about their customers.Services: Remodeling, Flooring, Water damage-related cleanup & repair, Sewage cleanup, Painting, Plumbing, General carpet cleaning, Area rug cleaning
Cody K
2023-05
We had this company come out to look at our home a few years ago when we had a water line crack after the winter freeze. They were responsive, prompt and ready to assist. We appreciate their help. The President is kind and willing to go the extra mile for all of clients to give them the best experience possible. We are now looking forward to a new experience with this company, and are so greatful for the opportunity!Service: Water damage-related cleanup & repair
Christine Roehl
2023-05
The technician that came to my house was awesome. He was on time, very professional and did such a great job on my tile. When we built this house the contractor and his crew never came back to do any clean up. The grout was so horrible. It was embarrassing. Now the grout and tile looks beautiful. Thanks so much for making my day.
Kelly Brennan
2021-05
I worked with Joanne and multiple techs for 3 years. I managed the hotel at Black Bear Casino Resort, and these folks were by far the best with carpet extraction. I tried numerous services throughout the area, and not only were they affordable, but also, always available to discuss scheduling, friendly, and committed to quality of work. I would highly recommend their services to any individual seeking assistance with cleaning or restoration.Services: Flooring, Water damage-related cleanup & repair
Merrilee Burleigh
2022-05
I had brought carpet in that I had had cut to use as a long hall runner to have bound by Loyear cleaning and disaster renovation services. They did an excellent job, pleasant staff and carpet was ready for pick up in less than 2 weeks. I was very pleased.
CJ Berg
2021-05
I set up an appointment for having my carpets cleaned at our lake home. They arrived on time, cleaned all our carpets and moved all furniture. The carpets look like new. When they were done, they moved everything back too.I highly recommend Loyear Cleaning. They do a fantastic job.
Grattan Peter
2023-05
I would like to give Loyear the highest possible rating. They educated me on the mold in my basement, gave me a fair price, then they did an excellent job in remediating the mold, and then charged me considerably less than the quote. An honest and dependable business.Services: Mold inspection, Mold mitigation, Mold remediation, Mold cleaning, Mold damage restoration
Robin Brazerol
2021-05
We had an empty house that was vandalized and had been used by squatters. Loyear Disaster Restoration Service did an exceptional clean-up job making the house livable once again! Striped the house of all debris and carpeting and even got rid of the awful animal smells. Work crews are friendly, very respectful, and the manager works with you!! I recommend their service for any type of clean- up you are looking for. Thank you JoAnn and staff😃
AMP DENVER
2023-05
I contacted This business a few weeks ago via phone & sent them info via email along with pictures to do an estimate on a rental home in Duluth. I spoke to the operations manager Joanne & after sending emails, information, I received No reply. This was very frustrating for me as the home was an insurance claim. At this time, I took My business elsewhere. The operations manager told me she lived in the area of the home at some point in time & a few houses never mowed their lawn, etc. it’s not a professional way of doing business to gossip about neighborhoods when your a restoration service.
Denise K
2021-05
We had water damage in 2 condo units and Loyear came out as soon as I called and took care of the water mitigation. They also worked with the contractors and our insurance company to get both units put back together. Very professional, calls and questions were answered promptly. I appreciated that they understand the stress you are experiencing when a disaster occurs. Many thanks to John, Gary and Tyler for their great work. Would highly recommend this company.Services: Flooring, Water damage-related cleanup & repair
cindy utick
2019-05
So refreshing to see a company that really cares! From the advice I received from the woman answering the phone, to the super fast arrival of two professional men who did a tremendous job! I would highly recommend Loyear for a disaster clean-up, and even cleaning carpets. I will use them again without any hesitation! Thank-you to the guys for the great job!
Lisa Strehmel
2020-05
From the first conversation with JoAnn I knew would hire this company!!! JoAnn was so helpful and honest! She gave us all the information we needed, helped us with many things we never even thought of! Very thorough! The crew, Lucy, Caleb and Colin are amazing! My mother and I felt so taken care of by these people. They were honest, caring, hard working, and super fun!!If I could give them more stars, I would! Thank you Loyear for all your help!
Tracey Tellor
2022-05
The Loyear team is a quality company, I found them because they donated a gift certificate to our church about 8 years ago. My job leads me to customers asking for referrals for cleaning. Joanne, John and the whole team do great work on and off the job. Thank you! Trace TellorServices: Water damage-related cleanup & repair, General carpet cleaning, Area rug cleaning, Water damage-related mold removal
Cyndy Gray
2023-05
We had mold in our bathroom ceiling - the tech did a great job of removing it and repainting, while masking everything off so we weren't affected. it's great to have that taken care of!!Service: Mold inspection
Mary Robinson
2016-05
Loyear offers a service to cut, bind and back area rugs. We were extremely happy with the rugs made for a bedroom, kitchen and dining room. The staff is very professional, attend to detail and most interested in customer satisfaction. Thank you! We know where to go to have these rugs cleaned!
A S
2021-05
I had my office rugs cleaned and was very happy with the service and the price. I'm going back with more rugs from home! Staff/owners are friendly and helpful!
K H
2016-05
Joanne was very helpful answering questions and offering advice. Jeff is a terrific craftsman who did a great job on our carpet! Highest recommendation to them for honest quality work!😊
John Godin
2021-05
We had a fire that created a lot of smoke damage in one of our rental cabins. It happened on the Saturday of Labor day week end and we were able to get ahold of them that day. They got the mess cleaned up, cleaned the walls, ceiling, curtains & drapes, furniture, beds, blankets & spreads, dishes and everything else. They got rid of the smoke smell and had it smelling and looking like new in less than a week. We had the cabin back on the rental market in less than a week with a minimal loss of rentals.
Chad Cooke
2021-05
Great experience, we had a major water damage issue and Loyear’s were able to handle the entire job. We didn’t have to hire a bunch of different contractors, they were able to complete it all. A one stop shop. Professional and very well done. Thanks!!Service: Water damage-related cleanup & repair
Matthew Ostby
2022-05
Great company and well lead. I was able to meet John on a business/personal level and he is authentic as they come. I would recommend Loyear Cleaning & Disaster Restoration to anyone.
Israel Schmitz
2017-05
Horrible customer service. While replacing flooring, we had found more water was very upset. So we called Service Master to finish the work. Found 3 other rooms to be affected by the water that Loyear had said were dry. Service Master said if they would have use proper equipment and done a thorough job Loyear would have found it right away.
Susan Rae
2022-05
Very professional, clean and on time! Rob did a fabulous job and was very courteous with wonderful manners! I would definitely recommend this company.Service: General carpet cleaning
Lisa Askelson
2021-05
Jeff and Joanne were very helpful in coordinating the work I needed done and their employees who performed the work were polite and professional. I will hire Loyear Cleaning again and again.
Craig Toquam
2023-05
Excellent work. Excellent price. Excellent communication. Gary was in charge and did a excellent job. I highly recommend this company!Service: Mold remediation
Diane Hyland
2018-05
Loyear was prompt and efficient in both their estimates and remediation of our problem. Joanne gave us several options and was able to quickly and precisely complete the work.
cassandra schamber
2017-05
Loyear cleaned my carpets at my business in Duluth, MN. They were fast, efficient and professional! I'll always use them for my cleaning needs!
Robert Prokop
2022-05
They did a great job! I needed the whole house done for a closing and they came thru and did a wonderful jobService: General carpet cleaning
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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