Restoration Builders of Minnesota

Matthew Ream

2023-04

We had Restoration Builders replace our roof during the purchase of our older home in 2022, and overall had a great experience. We later noticed minute cracks in our plaster (there were already a decent amount before roof installation) in our home, so we contacted Don about the matter.He was extremely polite and helpful; he came out and looked at it with us. We were able to resolve that the cracks were not substantial and were not related to the roof installation, rather it was just inevitable settling of the house. He helped advise us on how to fix it and took a look at some other unrelated issues we were having, which clearly demonstrated that he cared. Restoration Builders demonstrated their thorough commitment to customer service and quality!Services: Home renovations, Installation, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Brown Lauren

2023-08

George was wonderful. He and Restoration Builders came back when they said they would. They did a thorough inspection and gave me an honest and thorough debrief of their findings. Thankfully I don’t have damage and don’t need to file a claim. My neighbors have been convinced to file claims without damage. It is refreshing to find such an honest and professional service. I highly recommend these guys.

Deb Michaud

2023-09

Did a good job on roof and siding. We had a few areas that needed extra attention and they were quick to fix what needed doing.

Bruce Grodnik

2023-04

My insurance company approved my roof hail damage claim on 9/20 and the new shingles were installed on 10/1. All my contacts with Restoration Builders were top-notch, from meeting Shawn Johnson, who first inspected my roof, to Rick Vining who followed up on the project to all the behind the scenes people who kept me up to date about the scheduled work, to the great crew that managed to finish the job in 6 hours. Very well done!Service: Roof repair for storm & wind damage

Jill Van Cleave

2023-06

We had a contract with Restoration Builders to have our roof replaced. Our salesman, Spencer was wonderful. The day of our roof install, we got a call from Kent (job manager) saying the job would be delayed by a day. When I asked why nobody had called us sooner, Kent told me that he had forgotten his laptop in his hotel room and didn’t realize we were on the schedule. We were going to be out of town that day & I asked Kent to reschedule the job. After waiting a week, I called Amber their scheduler. Apparently, we “fell threw the cracks.” Amber offered to reschedule and I asked her to have someone call me to explain certain aspects of the install. Our roof currently doesn’t have a metal valley and I wanted someone to explain to me why a valley was going to be used. No one had the courtesy to call me back. The next thing I knew, the supply company came to pick up the roofing supplies from my driveway and told us that Restoration Builders told them the contract had been canceled. 😡 I called Kent & he didn’t return my phone calls. A few days later someone named Rick (who identified himself as a salesman ) called to give me a quote for wrapping the facia with aluminum. I asked if our roofing contract had been canceled. He looked in the records and said yes and that they’d be returning our deposit. he couldn’t tell me why. I asked to have somebody notify us in writing that they had canceled our contract without notice or reason, and to confirm that they would be returning our $1,000 deposit. We have not received any notice in writing or our deposit and it’s been two weeks.I think this is horribly unprofessional and inexcusable behavior.

Jared Kahle

2023-04

Don and his team were great to work with. Everyone was very professional and communicated very well. They worked with my insurance company to fix mistakes, even after I contacted my insurance company and was told "everything is fine". Restoration Builders took the initiative and time to advocate for me and make it right--above and beyond what I expected. Roof was repaired to better than it's even been, and RB had quality control checks throughout the entire process to make sure it was done right--highly detailed crew--they are professionals. They came over multiple times after the roof was done and ran their magnet to get as many nails as possible as they knew I had small kids. Plus Don's a car guy---we got along great. Bottom line--great company to work with and would recommend them to everyone! Thanks!!Services: Installation, Roof repair for storm & wind damage, Roof inspection, Roof damage repair

Cara Groen

2023-04

I would highly recommend Restoration Builders if you are looking to replace your roof or siding! My first interaction was with Brian, we sat down and discussed the damage due to hail. He walked me through the steps of opening a claim with my insurance company, and would keep in touch with me to make sure the process was going smoothly. I then met Rick who came out at the same time of the adjuster. When they were done looking over the house, Rick took the time to explain what they had found for damage, and what our next steps would be.Jerry came to the house, and went through the estimate and explained everything in great detail. I appreciated his honesty, and guidance to make sure the proper materials were used to protect the longevity of our roof and siding. All three of these gentleman were very personable, polite and extremely knowledgeable! Great company, and great employees you absolutely will not be disappointed in anyway!

Molly Hodge

2023-04

Restoration Builders was great to work with after we had roof damage from hail and wind. Our rep. Brian R. Was very professional, easy to communicate with, and helped us every step of the way from calling the claim into insurance and explaining the process. The workers who did the roof repair did a great job and made sure all debris were cleaned up. Highly recommend Restoration Builders for roof repair!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Angela Dotson

2023-06

FYI: While picking out materials, we were told we would be given a discount if we left a 5 star google review during the meeting. We did so to receive the discount knowing we could update our review if we needed.We are having such a frustrating experience with this company. They called to tell me the date our siding project would start and then no one showed up on that date or the several days after. I tried to get information out of the company about the delay but no one could tell me what was happening. The crew ended up showing up 10 days later and started the project. They worked for 4 days and then never came back to finish the job. It's been two weeks since they stopped working and I have contacted the company several times to get information about if and when they will be finishing the project. Again, I am getting zero information from them.

HoneySue Braam

2023-04

Our house had suffered significant hail damage(siding, gutters, window wraps, and roof). Restoration Builders of MN made the replacement process as painless as possible for us. They battled it out with our insurance company and got them to cover the majority of the repairs (we opted for some upgrades that we knew would not be covered). Rick Vining was the associate we worked with and he was fantastic-was quick to respond to our questions and concerns. We absolutely adore our "new" old home and are constantly getting compliments from folks in our neighborhood.Services: Gutter repairs, Installation, Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair

Pam Murphy

2022-04

Very positive experience from start to finish! Brian stopped by my house and told me I may have hail damage to my roof, he checked and I did- he called my insurance company with me to file a claim. When the company adjuster came to my home I believe his name was Blair, he was along side pointing out any issues that the roof had. Brian kept in contact with me the entire time, always answered any questions I had in a timely manner plus followed up with me after the job was finished. Very impressed with all I had contact with-Brian, Rick and Todd. I was also assured any future questions that I would have to contact them. I would highly recommend this company!Service: Roof installation

Erik Siefkes

2023-08

I reviewed Restoration Builders as 5 starts near the end of my project thinking they would be as great as they were at the start of the process. Here we are 7 months later, and my project is still not finished. They have essentially stopped communication other than sending someone out every 6 weeks or so to say the will finish but then nothing happens. Very frustrating process after initially being impressed. Would not recommend to anyone. It's like they stopped caring about my project once they cashed the check!Service: Roof repair for storm & wind damage

Mike Shannon

2022-04

I met with Kaylyn and Jerry to review an upcoming post storm damage roof replacement. They were courteous, professional and very knowledgeable. They presented the material in a structured detailed manner that conveyed their experience and knowledge. It is great to do business with great people. Great communication - true professionals.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair

Joanne Broady

2023-04

The work is just beginning. An initial roof inspection was done by Brian, who worked closely with my insurance company. Rick inspected the roof with my insurance adjuster - all free. Both Brian and Jerry spent a lot of time measuring and explaining roofing and gutters and costs. They were VERY thorough and made sure I understood everything. My new roof and gutters will be done this fall.Service: Roof inspection

Jessica-Brooke Moller

2023-04

Rick at Restoration Builders was amazing to work with. There was never a time in the process I didn't know what was going on. He handled everything to do with my insurance and made the entire process stress free. I would recommend Restoration Builders to my family, friends and neighbors.Service: Roof repair for storm & wind damage

Scott Schnobrich

2023-04

Josh Pellinger and Jamie Klein were very supportive through the whole re-roof process. Roofing team was professional and responsive to our needs. Would definitely recommend to any home owner looking for roof replacement.Service: Roof repair for storm & wind damage

Curt Anderson

2023-04

Jerry and Spencer, two representatives of Restoration Builders met with us today. Both were very knowledgeable and answered all our questions in terms we could understand. We were presented with all the information and options we needed to make a decision to meet our needs. Both had great personalities. I would highly recommend both to be the ones to work with in the beginning stage of replacing a roof.Curt AndersonService: Roof repair for storm & wind damage

Mark Greiner

2023-09

Brian is 100% the professional. Our chance meeting was fortunate for my family indeed. I would recommend Brian without reservation.

Andrew Goodrich

2023-04

The inspector and proposed installation crew manager were very knowledgeable and took the time to make sure I fully understand the details of the work too completed and how the process works with a roofing insurance claim. I look forward to the project being completed here over the next couple of months and feel confident they will do a great job.Service: Roof inspection

Arlene Kennedy

2022-04

Using this company was an awesome experience. Luke first came and inspected my roof and took pictures. He said there was hail and wind damage. He shared the pictures with me and then called my insurance company to make the claim. The adjuster came out and Luke met him to help in any way. A few days later my insurance company called and said the roof was approved. Next Luke and Rick made an appointment with me to review the job and have me pick out the color of the shingles. The workers showed up to do the roofing job. They were on time and efficient. They finished the job in one day and cleaned up after completion. We were completely satisfied with the excellent work and professionalism.Services: Roof inspection, Roof repair, Roof installation

Nakina Grahn

2022-04

Corey Mireau was extremely helpful and navigated my insurance claim for over a year working to help me get my roof replaced. He is very responsive, helpful, and has a great memory. It was easy to trust him with this and I am so appreciative of his help. I highly recommend working with him and his team.Service: Roof installation

Susan Desteian

2022-04

Tim Gulland, the salesman, was wonderful!He was so conscientious and was involved in every detail from initially inspecting my roof, helping me contact my insurance company, meeting with the adjuster and overseeing the whole roof and gutter installation. But, every person involved was so competent, caring, and concerned with doing everything right and with excellent professionalism. The roofers themselves were so hardworking and so diligent In making sure every aspect was perfect!! They are the most professional, dedicated people with whom I have ever worked.Services: Installation, Gutter installation, Roof inspection, Roof installation

Emma Grant

2022-04

We had a great experience working with Corey Mireau- we luckily met him by chance because he had successfully worked with our neighbors on their roof claim when he came over to say hi. Our claim for roof damage had been denied twice in the previous year and we had pretty much given up hope that it would go through. But once Corey started on it he got it approved in no time. Would highly recommend working with Corey and restoration builders!

Nathan Ruedy

2022-04

Over the past few years we've tried working with numerous roofing companies to replace our hail damaged roof. And all were frustratingly unsuccessful and not helpful when working with our homeowners insurance company. Then Corey Mireau came along! Corey was extremely helpful and assured us that they would be able to get the job done! He was always quick to get back to us whenever we had any questions or updates.Service: Roof inspection

Nancy Buhr

2022-04

Tim Gulland did an amazing job at working with both us as the customer and our Insurance company. Tim is very professional and we enjoyed working with him. Thank You Tim for an excellent customer experience. Would recommend Restoration Builders to anyone needing repairs.Service: Roof repair

Chelsea Hintz

2023-04

Our entire experience, from inspection to our final meeting after our roof was replaced, was a smooth and positive experience. Rick and the team were helpful, informative, and professional. We could not be happier with the company and our new roof!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair

Vanessa Hacker

2023-04

Brian was so easy to work with. He was straight forward and made the process so seamless. He talked us through every step and worked with our insurance to ensure things were processed in a timely matter. I would definitely use Restoration in the future if needed.Services: Roof repair for storm & wind damage, Roof installation

Bill Meyer

2022-04

Don has been great to work with. There was a pending sale when damage when he stopped by and asked if he could inspect the house. Don determined there was damage likely covered by insurance. Don has been great on working with us, our insurer and the buyer. We were able to increase the sale price due to the workServices: Roof repair for storm & wind damage, Roof inspection, Roof repair

Josh Miller

2022-04

Great experience overall. Tim was very quick with helping when question/issues came up. Had solutions at the ready. They came in and got after it working into the dark to finish my garage because rain was coming. Roof looks great and all people involved were professional and respectful. Great job.Services: Installation, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Darlene Jones

2023-04

Brian knows his job and does it well. He explains things thoroughly, very friendly and answered my questions. He was on time for appointments and called or texted to let me know of any appointment changes. Keith worked well with my adjuster. Both are assets to your company.Services: Installation, Gutter installation, Roof inspection