4.8 (86)
10112 MS-57, Vancleave, MS 39565
(228) 222-2772
mbuilt.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
richard stuart
2019-05
Masterbuilt did a great job for me and my home. I used to have 3 tab shingle roof with white gutters. When Don and Garrett sat down with me, they had made some awesome suggestions I didnt know about at the time. I followed their lead and ended up with a great product that gave my house a nice face lift. They converted my old style vents to new ridge cap vents. So much more efficient, even noticed a lower electricity bill compared to last years summer. I work for home so I was able to see the progress throughout the day. They laid down quality felt, special material in the valleys of the roof. Made an awesome suggestion of a clear tinted skylight. Provided quality architectural shingle for a small price difference compared to 3 tab. Made an awesome suggestion of selecting, not upgrading $$, but selecting bronze gutters. Most importantly their guys did a great job cleaning up afterwards. Garrett was my project manager, he did a great thorough job of following up and inspecting the job after. We had a hail storm shortly after install and he made a special trip to make sure the new roof was fine even after telling him it was necessary. Was committed to tearing it all off and replacing it if not. Its been 6 months since they have completed the job. Just hung up the phone with Don the owner and said he was reviewing my bill and noticed an error in billing and they sent out a check. The job has been done. I was a happy customer. There was absolutely no reason why he had to do that but he did. Cant go wrong with selecting Masterbuilt for whatever project it is you are needing a contractor for. Left before and after pictures with this review.
ryker glass
2022-05
DOESN’T DESERVE ANY STARS!! We closed on our house last month on the 7th. It was a VA home loan & house was inspected and everything was GREAT. With that being said, the previous owners had a new roof installed by “Masterbuilt Roofing”. It was completed July 2021, which included a 3 year warranty. Hurricane ida came and with the rain we had noticed a leak in the master bedroom & bathroom. We’ve contacted this company multiple times! The first time they came out they said it was the storm cap, they replaced it. It rained and we still had a leak. So the guy put a towel and bucket up in the attic after pointing out a small leak in the roof and said they would come back when it wasn’t raining to fix it. Since then I’ve called everyday because we had mold growing and the damage has been worse. After contacting the owner (that’s me & our insurance company contacting them) they finally came out today. NOW THAT THE DAMAGE HAS BEEN SITTING FOR OVER A MONTH, they claim it was from the HVAC system. Our HVAC had just been cleaned & serviced in June and has been up kept every year. It was also inspected thru our home buying process and it was great.After all of this today the roofing company called once they left my home and said they would no longer honor the warranty on the brand new roof they completed because a hurricane happened. There was absolutely no damage noted to our home from the hurricane. We are having another roofer come out Thursday but I would highly suggest staying away from masterbuilt roofing! This was just an excuse to not fix the damage that they had caused to our home. We plan to talk with attorneys!! Highly recommend to not use this company or recommend it. Save your thousands of dollars on a new roof and go with another company! Also damage is now worse then these photos due to the rain in the past month.Service: Roof installation
Beach Lover
2021-05
This company came highly recommended by friends of ours and we are so glad that they did. Their service was excellent and they return calls in a timely manner. In fact, before finding out about them, they were only ones to even return our call after Hurricane Zeta! They’ve also gone above and beyond to make sure that our roof vents were installed properly. We love our new roof and would highly recommend MasterBuilt to anyone. Thanks!Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof installation
Mike McCarten
2021-05
Jose and his crew were great to work with. Jose was continually checking with use about our satisfaction with the work on our roof. They were on time and completed the work in 1 day, and it was a big job. I would highly recommend them and if I need additional work I would call them first. I also recommended them to my daughter to replace their roof, they are also very satisfied with the work done.Services: Roof repair for storm & wind damage, Attic venting, Skylight installation, Roof installation
Erik Behnke
2021-05
I worked with Jeremy and Matt out of San Antonio. They did several homes in my neighborhood following the big hail storm in May and there was only good things said about the work they did. I chose to hire them because of their thorough communication and clear expectations. After the job was completed I noticed my oven exhaust sounded like it had debris in it. They came out the same day and quickly resolved the issue. I've worked with several contractors in the past and working with Master Built was definitely the most effortless. Highly recommend!Services: Skylight repair, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
harryslik
2021-05
Master Built did a great job on our roof!! They completed a 2,000 square foot home in basically one day, the next day was clean-up.We had Jeremy as our MB coordinator, he was professional & always easy to get a hold of on the phone or e-mail.Service: Roof installation
Sierra Lei Cody
2021-05
I had a wonderful experience with the company. I called for an inspection and received a call back immediately. They kindly worked around my schedule and I appreciated it. The project manager, Jose, was excellent. He went over the inspection process and all that it entailed. He was very thorough with the inspection and afterwards went over his findings and suggestions. Thank you very much for the great service.Service: Roof inspection
Latoria Mathis
2021-05
Jeremy was amazing from start to finish. He took out the time to walk me through the roof repair process each step of the way. Master Built Roofing is lucky to have him! I'll definitely recommend this company to any one in need of roofing repairs.Service: Roof repair
jay estrada
2021-05
Amazing service! Jose came door knocking and we were a bit hesitant and assumed that we didn’t have hail damage. We decided to let Master Built do their free inspection and sure enough we did have hail damage. They took care of the entire insurance process for us and we’re very knowledgeable. I’m thankful we (they) caught the damage in time for the insurance to cover it. Our new roof looks great!Service: Roof installation
Janet Hunt
2021-05
Masterbuilt Roofing replaced my entire roof after Hurricane Zeta. Mike Pryor was easy to work with and kept me informed at all times. I had an issue with the tarp coming loose before the replacement roof was put on and 15 minutes after reaching out to Mike, he came by and put a new tarp on my roof himself. Mike always goes above and beyond for his customers. This is the most professional company I have ever worked with and I would highly recommend them. The whole process from the quote to the end product was easy, not stressful. Kudo's to Mike and his crew for a job well done.Service: Roof repair for storm & wind damage
Jessica Stuck
2021-05
Amazing service on just coming out to do an estimate they went above and beyond actually checking out our roof and helping with a leak we had. As soon as we get our insurance approved for a new roof we will be getting a new roof through them! Mike and Jose are awesome!
Ruth Smith
2021-05
I received a new roof replacement following a bad storm. I worked with Garrett Thompson (in the Dallas area), who I could never say enough positive things about. He was exceptionally patient in working with my insurance company. He was present for two adjusters to inspect the damage, and here supervising the crew on the day that the roof was installed. I am thrilled with the work, and highly recommend this company.Services: Roof repair for storm & wind damage, Roof installation
Renee
2021-05
Great communication from Jeremy concerning estimate, scheduling of installation, and post install inspection. The crew was on time and efficient. They thoroughly cleaned up upon completion. Excellent company to do business with.Services: Roof inspection, Roof installation
robert stroup
2021-05
Excellent work...from installing to clean up.The project director over saw the workmen.He (Steven Villarreal) did EXCELLENT work and communication...all details were addressed...love the company...I am recommending the company to anyone who requires work. Give him a raise he is an asset to the company.Service: Roof installation
Alice Ramirez
2021-05
Matt Wells is the best. He is extremely professional and very knowledgeable. He dealt with the homeowner’s association with patience, which is very hard to do! His team was great and hard workers. I would recommend highly.Services: Roof inspection, Roof installation
Alicia Lawrence
2021-05
Masterbuilt and their staff were very helpful and were always professional. The Masterbuilt team were always in communication with my husband and I when were getting quotes for a new roof after Hurricane Zeta. They were the only ones that answered immediately following the storm and would call and check on how we were doing and if they could do anything for us. Because of those calls with a simple “hello or just checking to see how everything is going?” won us over! Their workers were amazing, left our roof looking off the charts and no mess whatsoever! The quote was broken down by quantity and price so you can easily see how much is needed and how much it would cost! I recommended Masterbuilt to family friends and will continue to! I wouldn’t go to any other roofing company except Masterbuilt! They sure did make a stressful time less stressful! :)Service: Roof installation
Hang Nguyen
2021-05
Master Built did a beautiful job on my roof. They were thorough and efficient. Jeremy Tackett was professional, informative, and helpful. I would highly recommend Master Built.Service: Roof installation
L Best
2021-05
They repaired the gutters fast after wind damage. Removed all the old and installed new ones with leaf guards. great clean up. Fair price. Would recommend to all.Service: Gutter repairs
Tina Thomas- Easterwood
2021-05
This was hands down the most unprofessional company with lowest standard of work ethic that we have ever known. From work that looked like it had been completed by a 2yr old to contractors showing up with children if at all. The job took 3x longer than it should have and we were left cleaning up a mess. I was either fuming and stunned or in tears and frustrated the entire time. DO NOT USE!Services: Roof repair, Roof installation
Justin Burkhart
2022-05
The storms have been bad this year. I like these guys because of quick help I got with estimate and replacing roof. I had lots of questions and they took the time to answer and do a good job.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Timothy Bahm
2021-05
Very good company. Reasonably priced. Did very good work. I had many questions and they were always responsive. Worked around my schedule when other companies I tried would not. Would highly recommend.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Jeff Merkel
2019-05
Being that I am a garage door and gate repair contractor, I only use Masterbuilt. Garrett is straight the point and no nonsense. I am a prior Marine and only use prior military for my services. Thank you for your service brother. Semper Fi.
Justin Burkhart
2021-05
Professional, quick, thorough from start to finish! Everyone I had contact with was very professional and easy to work with. I recommend MasterBuilt and will again in the future.Services: Roof repair for storm & wind damage, Roof installation
Business Lounge Dallas
2021-05
This experience was better than I could have ever expected. The communication was on point. They were on time and completed the repair installation before estimated time. Thanks guys!Services: Roof inspection, Roof repair, Roof installation
Jordan Hopewell
2019-05
Highly recommend Master Built and Garrett specifically. Honest and reliable. Best roofing company in the area. Hands down
Sal Elwir
2021-05
Master Built just finished roofing our home. Overall experience was great. Thanks Don for all your help!Service: Roof installation
John & Vicky Lawrence
2021-05
Master Built reroofed our son's roof and our son-in-law's both. For professionalism, speed, beauty, and thoughtfulness , they cannot be surpassed!Services: Roof repair for storm & wind damage, Roof repair, Roof installation
Amy Mahagan
2021-05
Garrett was very professional and communicated everything thoroughly. Highly recommend!Service: Roof inspection
Heather Lizana
2023-05
Was thoroughly pleased with the communication and quality with MasterBuilt. Would highly recommend!Service: Roof installation
Barb Jefts
2021-05
Roof looks better than ever! On time, complete, site pristine after work completed.Services: Roof repair for storm & wind damage, Roof installation
Monday | 9 AM-5 PM |
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Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | 9 AM-5 PM |
Sunday | Closed |
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